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157 “Zendesk" freelancers available

Lucie Jimenez

Located in Paris

€389/day

Service client / lead generation marchés Européens

82  views
  • Customer Journey
  • Revenue Management
  • Zendesk
  • Salesforce
  • Francés
  • Inglés
  • Service client
  • Réseaux sociaux
  • Hubspot
  • intercom
  • Traduction Français Anglais
  • Traduction Espagnol Français
  • Customer Service
  • Community management
  • Lead Generation
  • Generación de leads
  • Gestión de equipos
  • prospección de cliente
  • Sales
  • Asana
  • Portugués
  • Customer Experience
  • Virtual Assistant
  • Administración de redes
  • soporte administrativo
  • Zoho CRM
  • Telemarketing
  • Creación y redacción de contenidos
  • Recursos Humanos
  • Human Resources

Laetitia Oden

Located in Les Avenières Veyrins-Thuellin

€550/day

Chef de projet Support et Relation clients

220  views
  • Zendesk
  • JIRA
  • Relation client
  • support client
  • Support client Technique solution SaaS
  • CSS
  • PHP
  • MySQL
  • HTML5
  • Développement Front-End

Julie Saint Gal

Located in Nantes

€450/day

Directeur Artistique - graphiste - webdesigner

  • Design logo
  • Webdesign
  • Plaquette
  • Charte graphique
  • User Experience Design
  • User Interface Design
  • zendesk
  • Carte de visite
  • Flyer
  • Kakémono
  • Graphisme
  • Wordpress
  • Prestashop
  • papeterie
  • Illustration
  • graphiste senior
  • Emailing
  • Design Bannières
  • site internet
  • Affiche
  • E-commerce
  • Direction artistique
  • Gestion de projet
  • Rédaction web
  • Formation
  • HTML5
  • enseigne
  • papier entête
  • Communication digitale

Isabelle Mullesch

Located in Eu

€140/day

Responsable Relation Client Français/Anglais

  • Service client
  • E-commerce
  • Shopify
  • Zendesk
  • Freshdesk
  • support
  • Français
  • amazon
  • dropshipping
  • orthographe
  • Anglais
  • grammaire
  • bilingue
  • Administratif
  • Secrétariat
  • Microsoft Word
  • facturation
  • Microsoft Excel
  • assistance utilisateurs
  • sav
  • Moodle
  • Prestashop
  • Intercom

Hannah Baylère

Located in Paris

€170/day

Customer Support / Care (français et anglais)

84  views
  • Customer Service
  • Customer support
  • Customer Experience
  • Zendesk
  • Gestion de conflits
  • Résolution de problèmes
  • Customer Satisfaction

Hermine Beautru

Located in Paris

€160/day

Customer Success Manager / Customer Support

71  views
  • Customer Journey
  • Customer Experience
  • Customer Service
  • Support technique
  • Onboarding
  • Zendesk
  • Service Cloud
  • Salesforce

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Farisa Copol

Located in Paris

€250/day

Consultante Relation et Expérience Client

71  views
  • Gestion de la relation client (CRM)
  • Optimisation des processus
  • Zendesk
  • Création de contenus
  • Intercom
  • Formation
  • Gestion des litiges
  • Customer Success Management
  • Customer support
  • Customer Journey
  • Customer Satisfaction

Rija R.

Located in Paris

€175/day

Customer Support Agent, Zendesk Expert

40  views
  • Customer support
  • Modération web
  • Social Media Insights
  • Translation English-French
  • Traduction Français Anglais
  • Zendesk
  • Agorapulse
  • Alcméon
  • LiveChat
  • Spreadsheet
  • Proofreading/Editing

Justine Cornuot

Located in Paris

€350/day

Customer success manager

  • Gestion support client
  • Zendesk
  • Gestion de projet
  • Formation
  • SAV
  • Intercom
  • Account Management
  • relation client
  • Tutoriel
  • Marketing
  • Communication marketing
  • Planification d’évènements
  • Développement commercial
  • Adobe Photoshop
  • Prospection
  • Marketing Communications
  • FAQ
  • tutoriels
  • Service client
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • customer success

Salifa Ahamd

Located in Rouen

€175/day

Customer support

44  views
  • Customer Experience
  • Fidélisation
  • Onboarding
  • Assistante administrative
  • Support technique
  • Zendesk
  • English
  • Troubleshooting
  • Trello
  • slack

Anne Vinas

Located in Paris

€550/day

Customer Success & Experience manager

103  views
  • Gestion de projet
  • Management d'équipe
  • User Experience Design
  • Relation clients
  • Customer Success Management
  • Zendesk
  • Salesforce
  • Airtable
  • Zapier
  • Sendinblue
  • Project Management
  • Microsoft Excel
  • Training
  • Customer Service
  • Customer Support
  • Design Thinking
  • Anglais
  • Customer Relationship Management (CRM)
  • customer success
  • Customer Satisfaction
  • Service client
  • Expérience client
  • Customer Journey
  • Account Management
  • CRM
  • Transformation digitale
  • Customer Care

Marion Jumeau

Located in Lille

€250/day

Digital Marketing & Customer success

86  views
  • Réseaux sociaux
  • Stratégie de communication
  • Marketing
  • Customer Service
  • présentation
  • Zendesk
  • marketing automation
  • Copywriting
  • Marketing de contenu
  • Customer Care
  • Customer Satisfaction
  • Veille concurrentielle
  • Service client
  • Marketplace
  • customer success
  • Email marketing
  • Customer Journey
  • Webmarketing
  • Stratégie webmarketing
  • LinkedIn Marketing
  • Marketing communication
  • Inbound marketing
  • Instagram Marketing
  • Consultant marketing digital

Lucie Hérard

Located in Pau

€250/day

Customer Success Manager

38  views
  • Gestion de projet
  • Zendesk
  • Satisfaction client
  • Conseil
  • flexibilité
  • Empathique
  • polyvalente
  • Magento 2
  • Shopify
  • Excel
  • tchat
  • Service client
  • Expérience client
  • Fidélisation

Erika M.

Located in Nice

€280/day

Support client | Customer service, care, success

91  views
  • Customer Service
  • Knowledge base
  • Audit
  • FAQ
  • SAV Espagnol
  • SAV Anglais
  • Zendesk
  • JIRA
  • Base de connaissances
  • Conseil en organisation
  • Audit organisationnel
  • Customer Success Management
  • Hubspot
  • Intercom
  • Webflow
  • Ticketing
  • Atlassian Confluence
  • Atlassian JIRA
  • Gestion de projet
  • Community management
  • Traduction Espagnol Anglais
  • Traduction Anglais-Espagnol
  • Interprétariat
  • RGPD
  • Protection des données personnelles
  • Satisfaction client
  • CGV
  • Customer Journey
  • Communication digitale
  • Customer relationship management
  • Canva
  • Notion
  • Trello
  • Shopify
  • Stripe
  • Qonto
  • Hotjar
  • Figma
  • Miro
  • Klaxoon
  • Slack
  • Support client
  • Helpcenter
  • Mailchimp
  • Mailjet
  • Assistante virtuelle
  • Optimisation
  • Service après-vente
  • Service client

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Léa Lalamy

Located in Lyon

€150/day

Support Chargée de clientèle - Customer care📈📩

1 recommendation
  • Zendesk
  • SAV
  • E-commerce
  • Service client
  • CRM
  • Prestashop
  • Customer Journey
  • slack
  • Chatbot

Clara Bonilla

Located in Paris

€350/day

Agent Customer Care

148  views
  • Service client
  • Zendesk
  • Gestion de projet
  • Conseil
  • SAV
  • Expérience client
  • Management d'équipe

Léna Laurent

Located in Paris

€150/day

Assistante virtuelle

22  views
  • Zendesk
  • Customer Service
  • support client
  • Community management

Felix Keupp

Located in Rennes

€160/day

Service client/SAV/Community Manager/ DE-FR

21  views
New
  • Salesforce
  • Zendesk
  • Service client
  • SAV
  • Community management
  • Allemand
  • Français

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Constance De Marion

Located in Paris

€170/day

Customer care

4 recommendations
  • dynamique
  • relation client
  • support client
  • procédures
  • zendesk
  • adaptabilité
  • Customer care
  • empathique
  • esprit d'équipe
  • phoning
  • teamwork
  • réceptionniste
  • Anglais
  • tourisme
  • hôtellerie
  • orthographe
  • Microsoft Office
  • grammaire
  • Syntaxe
  • personnel navigant commercial
  • Microsoft Powerpoint
  • Microsoft Word
  • Comptabilité
  • solutions
  • calme
  • Chatbot
  • tone of voice
  • Notion
  • SAV
  • Intercom

This freelancer has confirmed full-time availability in the past 7 days.

Clémentine Delpon

Located in Paris

€450/day

Consultant / Chef de projets spécialiste Zendesk

  • Relation client
  • Zendesk
  • Gestion de projet
  • Expérience client
  • Satisfaction client
  • Stratégie
  • FAQ
  • Chat
  • Automatisation
  • Ticketing
  • Workflow
  • Conseil
  • Méthode agile

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Manon Silva Ramos

Located in Saint-Laurent-du-Maroni

€450/day

Customer Success & Experience / Zendesk / Start-Up

3 recommendations
  • Expérience Client
  • Service Client
  • Satisfaction Client
  • Zendesk
  • Customer Success
  • Tourisme
  • Start-up
  • Customer Journey
  • Customer Voice
  • Relation Client
  • Gestion de Projet
  • Chatbot
  • FAQ
  • Automation
  • Enquête Client
  • Baromètre Client
  • Management d'équipe
  • Scale-up
  • Aérien
  • Ecommerce
  • stratégie commerciale

Maud V.

Located in Toulouse

€730/day

💡Digitalisation/Optimisation-Service client ✉️📞

  • Zendesk
  • service client
  • KPI
  • Mise en place service client
  • satisfaction client
  • customer success
  • CSAT
  • Formulaire
  • outils de ticketing
  • outils de télécom
  • csm
  • Facilitation de processus
  • gestion de projet
  • help center
  • Microsoft Excel
  • front app
  • outils
  • customer care
  • formulaires
  • colt
  • ringover
  • sewan
  • déploiement service client
  • Marketing de contenu
  • Outils Saas
  • Outils numériques
  • Notion
  • Télécoms
  • stonly

Thomas Ribera

Located in Bordeaux

€160/day

Service Client

1 recommendation
  • Service client
  • service après-vente
  • support
  • fidélisation
  • head of support
  • slack
  • zendesk
  • helpscout
  • Microsoft Office
  • Chatbot
  • Facebook
  • Instagram
  • Digital Marketing
  • Gestion de projet
  • Stratégie de communication
  • customer success
  • marketing relationnel
  • AirCall
  • relation client
  • Expérience client
  • Customer Care
  • Customer Journey
  • Satisfaction client
  • Customer support
  • Customer Service
  • Customer Success Management
  • CRM
  • Customer Satisfaction

Laurine Vaudet

Located in Marseille

€250/day

Customer Success, Support Client

  • relation clients
  • support client
  • support admonistratif
  • Gestion de projet
  • Evénementiel
  • sales
  • zendesk
  • Salesforce
  • organisation
  • recherche de fournisseurs
  • recherche atelier de confection

Kevin Letellier

Located in Marseille

€220/day

Customer Success Manager / Service Client

  • Zendesk
  • Freshdesk
  • Productboard
  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • Wordpress
  • Prestashop
  • Trello
  • Asana
  • Headwayapp
  • Discord
  • Notion

Kévin Farot

Located in Paris

€125/day

Community Manager | Service Client (SAV) 🔥

108  views
  • Support Client
  • Chatbot
  • Zendesk
  • Tidio
  • Gorgias
  • Community management ⚡
  • Social Media Management ⚡
  • Community Manager
  • Social Media Management
  • Facebook ⚡
  • Instagram ⚡
  • Communication
  • Réseaux Sociaux
  • Animer Réseaux Sociaux
  • Gestion de compte
  • Responsable après-vente
  • SAV
  • Service-Après-Vente
  • Email
  • Téléphone
  • Gestion client
  • Gestion SAV
  • Gestion Litige Client
  • Traitement Mails
  • Déléguer SAV
  • Assistance Administrative
  • Téléconseil ⚡
  • Relation Client
  • Hubspot
  • Shopify

This freelancer has confirmed full-time availability in the past 7 days.

Florian Vannier

Located in Nantes

€900/day

Consultant zendesk

1 recommendation
  • Zendesk
  • relation client
  • Stratégie commerciale
  • Management d'équipe
  • Conseil
  • Organisation
  • Formation
  • iadvize
  • Gestion de projet
  • Intégration web
  • Conduite du changement
  • Transformation digitale
  • Start-up

Raphael Cerqueira

Located in Paris

€160/day

Customer Care Specialist

  • Zendesk
  • Customer Journey
  • Service client
  • Anglais
  • à l'écoute
  • Customer Service
  • Satisfaction client

Théophane M.

Located in Paris

€450/day

🚀Head of Customer Care 🚀

  • Transformation digitale
  • Communication digitale
  • Service client
  • zendesk
  • Facebook Marketing
  • Community management
  • Gestion de projet
  • Marketing
  • Stratégie webmarketing
  • Stratégie commerciale
  • Gestion de projet web
  • Stratégie de communication
  • Stratégie de positionnement
  • customer success
  • webmarketing strategy
  • consultant marketing
  • formation service client
  • fresdesk
  • Instagram Marketing
  • digital communication
  • QlikView
  • Qlik Sense
  • Microsoft Power BI
  • Power BI
  • Intercom
  • Freshdesk

This freelancer has confirmed full-time availability in the past 7 days.

Oum K.

Located in Paris

€125/day

✔ Service Client-Customer Success-Custumer Care😍

1 recommendation
  • customer success
  • Customer Success Management
  • Customer support
  • Customer Service
  • Customer Satisfaction
  • Customer Care
  • Zendesk
  • Intercom
  • Aircall
  • Zoho CRM
  • Pipedrive
  • Onboarding
  • Service clients
  • Notion
  • Trello
  • Chorus pro
  • Canva
  • HTML5
  • PHP
  • Wordpress
  • slack
  • Paypal
  • Customer Journey
  • Customer Experience
  • Customer Relationship Management (CRM)
  • NPS
  • support client
  • support
  • Expérience client
  • Service client
  • Satisfaction client
  • Management d'équipe
  • Discord
  • CRM
  • customer communication
  • customer perception
  • helpdesk
  • Interaction
  • churn
  • désabonnement
  • Leadership

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Jean-Sébastien Catier

Located in Paris

€750/day

Consultant outils saas : CRM Hubspot Zendesk

  • CRM
  • zendesk
  • Hubspot
  • Service client
  • Conseil
  • SAAS
  • Gestion de projet
  • Integromat
  • airtable

Sergio Ortiz Sánchez

Located in Paris

€500/day

Customer Care Ops Manager

19  views
New
  • Gestion de projet
  • Customer Experience
  • Customer Care
  • Customer Satisfaction
  • Zendesk
  • Reporting
  • Amélioration des processus
  • CSAT
  • Contrôle qualité
  • Satisfaction client
  • Service client
  • Customer support

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Mathilde Pro

Located in Toulouse

€125/day

Customer success trilingue ⚡️/ Service client 🤝

14  views
  • Polyvalence
  • empathie
  • Créatif
  • Polyglotte
  • Implication
  • Salesforce
  • Zendesk
  • Magento
  • Freshdesk
  • Gestion des litiges
  • Efficacité professionnelle
  • dynamisme
  • Microsoft Office
  • slack

Marie Sepanik

Located in Paris

€400/day

Customer Success Manager

12  views
New
  • Gestion de projet
  • Customer Success Management
  • Management d'équipe
  • Zendesk
  • Relation clients
  • CRM
  • Salesforce
  • Figma
  • HTML5/CSS3
  • JavaScript
  • Ruby on Rails

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Laura C.

Located in Paris

€200/day

Customer Care

2 recommendations
  • Anglais courant
  • Zendesk
  • Shopify
  • Magento
  • Aircall
  • Très bonne orthographe
  • Patience
  • Ecoute active
  • Très bon relationnel
  • Communication
  • Service client
  • relation client
  • téléconseillère
  • Gestion mails
  • suivi clientèle
  • permanence téléphonique
  • télésecrétariat
  • Gestion clientèle
  • Standard téléphonique
  • conseiller client
  • SAV
  • assistance personnelle
  • accueil téléphonique
  • Relance client
  • B2C
  • Avant-vente
  • customer success
  • Customer Care
  • Prospection téléphonique
  • slack
  • Stripe
  • Atlassian JIRA
  • Intercom

This freelancer has confirmed full-time availability in the past 7 days.

Aina A.

Located in Paris

€125/day

Assistante virtuelle - Service client - Admin

  • Service client
  • Assistante virtuelle
  • Support client
  • customer care
  • zendesk
  • tchat
  • Hubspot
  • Shopify
  • assistance administrative
  • Modération
  • Réseaux sociaux
  • Tâches administratives
  • Mails
  • sav
  • Customer support
  • Facebook
  • E-commerce
  • service après vente
  • Base de données
  • Saisie de données
  • data entry
  • suivi client
  • Reportings

Camille L.

Located in Roaillan

€200/day

Assistante virtuelle

  • Réponse aux mails
  • organisation de planning
  • secrétariat
  • Stripe
  • gestion agenda
  • Zendesk
  • réponse aux appels
  • discrétion
  • Evénementiel
  • Communication
  • Activ Campaign
  • WishList Member
  • Assistante virtuelle
  • assistance administrative
  • Assistante personnelle
  • Relances impayés
  • Gestion mails

Melissa P.

Located in Guérande

€190/day

Support Client / Customer Care

1 recommendation
  • Intercom
  • Customer Care
  • Start-up
  • Microsoft Powerpoint
  • Zendesk
  • Hubspot
  • Expérience utilisateur
  • Customer Success Management
  • customer success
  • Service client

Hélène Lagarde

Located in Paris

€170/day

Service client / Customer Success

10  views
New
  • CRM
  • Emailing
  • Zendesk
  • Réseaux sociaux
  • Customer Success Management
  • Aircall
  • Salesforce
  • phoning
  • Service client
  • Amazon Web Services
  • Looker
  • Trello
  • Anglais
  • Traduction Anglais Français
  • User Testing
  • Start-up
  • Onboarding
  • Training
  • Formation
  • Community management
  • Social media

Sarah Baylère

Located in Paris

€170/day

Customer Support / Care (FR, EN, PT)

New
  • Rédaction
  • Service client
  • Français
  • Anglais
  • Espagnol
  • Portugais brésilien
  • Zendesk
  • outils collaboratifs
  • Maîtrise des outils informatiques
  • Psychologie cognitive
  • flexilibité
  • organisation
  • Efficacité professionnelle
  • empathie
  • Qualité rédactionnelle
  • Polyglotte

Julie Choochean

Located in Bordeaux

€160/day

Service client Anglais/Allemand/Français

7  views
New
  • Anglais
  • Allemand
  • Service client
  • support client
  • Ticketing
  • Zendesk
  • Intercom
  • Shopify
  • Gorgias
  • Salesforce
  • Customer Service
  • logistique
  • customer success
  • Customer Care
  • Satisfaction client
  • Relation clients

Tom Loichot

Located in Paris

€450/day

Customer Success Strategy (Data /CRM/ Automation)

71  views
  • Salesforce
  • Hubspot
  • Zendesk
  • ActiveCampaign
  • Sendinblue
  • Notion
  • Zapier
  • Integromat
  • Airtable
  • Bubble
  • Tableau
  • Microsoft Excel
  • Mailjet
  • Mailchimp
  • Wordpress
  • Shopify

Ségolène Hartmanns

Located in Paris

€160/day

Customer Care Expert/Relation client

119  views
  • Hubspot
  • Salesforce
  • Stratégie commerciale
  • Zendesk
  • Sage
  • Emailing
  • Fidélisation
  • Management d'équipe
  • Rédaction
  • Microsoft Office

Khady Paye

Located in Strasbourg

€250/day

Projets logistiques, amélioration continue

351  views
  • ADV
  • Logistique
  • Microsoft Excel
  • Microsoft Office
  • slack
  • Trello
  • zendesk
  • polyvalence
  • administratif
  • Rigueur
  • Gestion de projet
  • Gestion administrative
  • Assistante administrative
  • Relance client

Anne-Lise Launay

Located in Paris

€280/day

Relation Clients et SAV

2 recommendations
  • Customer care
  • Rédaction
  • Talent acquisition
  • service client
  • SAV
  • Zendesk
  • Relation client
  • Satisfaction client
  • Communication
  • Réseaux sociaux
  • Recrutement
  • Sourcing
  • Gestion de projet
  • Sens de l’organisation
  • compétences interpersonnelles

This freelancer has confirmed full-time availability in the past 7 days.

Caroline L.

Located in Paris

€210/day

assistance administrative/customer service

4 recommendations
  • Service client
  • SAV
  • Assistante virtuelle
  • E-commerce
  • Zendesk
  • Shopify
  • Gestion emails
  • Création site web Shopify
  • Rédaction web
  • CRM
  • Messenger
  • Anglais
  • Espagnol
  • Webmastering
  • Relations clients
  • assistance administrative
  • Prestashop
  • WooCommerce
  • Chatbot
  • Réseaux sociaux
  • Emailing
  • Rédaction SEO
  • Blog
  • Français
  • Relations fournisseurs
  • Sourcing
  • Facebook
  • Instagram
  • Google Shopping
  • Gestionnaire litiges
  • Paypal
  • Stripe
  • Gmail
  • Freshdesk
  • Support
  • Amazon
  • Community management
  • dropshipping
  • Commercial
  • Stratégie commerciale
  • Wordpress

This freelancer has confirmed full-time availability in the past 7 days.

Antonin Bigot

Located in Paris

€500/day

✅ Expert Service Client / Customer Success 🚀

  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Start-up
  • Service client
  • Zendesk
  • Hubspot
  • Intercom
  • Integromat
  • Notion
  • Trello
  • Pipedrive
  • Gestion de projet
  • Expérience client
  • Onboarding
  • Management d'équipe
  • Customer Care
  • Customer Journey
  • Customer support
  • Support utilisateur
  • Support technique
  • Formation
  • Conduite du changement
  • déploiement
  • Delivery Management
  • Service Delivery Manager
  • Reporting
  • relation client
  • Fidélisation
  • Scale-up
  • parcours client

Vincent Hebert

Located in Chantilly

€450/day

Customer Success Manager

50  views
  • Customer Success Management
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Livestorm
  • Hubspot
  • Notion
  • Metabase
  • Looker
  • Formation produit
  • Installation produit
  • Suivie client
  • NPS

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Yoann T.

Located in Toulouse

€630/day

Customer Success Manager/Care/ Scale-up / Zendesk

2 recommendations
  • Relation client
  • SAAS
  • Customer Journey
  • Hubspot
  • Zendesk
  • Stratégie commerciale
  • Fidélisation
  • Relations clients
  • Inbound marketing
  • CRM
  • Gestion de projet
  • Zapier
  • Vente
  • Processus de vente
  • Prise de rendez-vous
  • Support client
  • Négociation de contrat
  • Management
  • Accompagnement
  • Négociations

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Aida Derradji

Located in Paris

€350/day

Business Dev - Customer Care

6 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • Etude de marché
  • Innovation
  • stratégie commerciale
  • stratégie de prix
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe
  • stratégie de croissance
  • coaching individuel
  • segmentation
  • mobilité
  • revenue management

This freelancer has confirmed full-time availability in the past 7 days.

Laura Maître

Located in Paris

€340/day

Customer Success / Service client

5  views
New
  • Zendesk
  • Notion
  • helpscout
  • mindbody
  • Gestion des emails
  • Emailing
  • gestion
  • FAQ
  • Onboarding
  • KPIs
  • gestion des appels
  • Audit interne
  • Gestion des litiges
  • slack
  • résiliation
  • reviews
  • responsable customer support
  • customer success
  • Customer Care
  • customer success senior
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Gestion de la relation client (CRM)
  • Relation clients
  • Expérience client
  • Fidélisation
  • Retention

Marion Bertho

Located in Paris

€150/day

Gestion service client / Customer care

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing

Lena Dunan

Located in Lille

€599/day

Experte Zendesk - Experte en relation client

  • Service client
  • centre d'appel
  • Gestion de projet
  • Zendesk
  • BPO
  • externalisation
  • Optimisation
  • Maitrise des outils
  • omnicanal
  • Administration système
  • Customer Experience
  • Customer Service
  • customer success
  • support
  • 3CX
  • Data
  • explore
  • FAQ
  • HelpDesk
  • Customer Relationship Management (CRM)
  • talk

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aude Cravayat

Located in Paris

€200/day

Relation clients et optimisation du SAV

469  views
  • Service client
  • SAV
  • Customer Care
  • Accompagnement client
  • Chargée de relation clients
  • zendesk
  • consultante SAV
  • relation client
  • satisafaction client

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Abbachi Imane

Located in Marseille

€400/day

Customer Service/Success - Teacher @KareSchool

1 recommendation
  • Service client
  • Zendesk
  • Start-up
  • Lean management
  • Outsourcing
  • Gestion de projet web
  • Gestion de projet
  • relation client
  • Satisfaction client
  • Expérience client
  • Excellence opérationnelle
  • Paramétrage
  • omnicanal

This freelancer has confirmed full-time availability in the past 7 days.

Sophie B.

Located in Paris

€492/day

Optimisation & Digitalisation du Service Client

  • Service client
  • Zendesk
  • Mise en place de process
  • KPI
  • KPIs
  • Satisfaction client
  • Satisfaction du client
  • Customer Satisfaction
  • satisfaction clients
  • customer success
  • Customer Success Management
  • CSAT
  • Formulaire
  • Microsoft Excel
  • Excellent relationnel
  • Ticketing
  • Telecommunications
  • Télécoms
  • Aircall
  • CSM
  • Facilitation de processus
  • Optimisation des processus
  • Amélioration des processus
  • Gestion de projet
  • HelpDesk
  • Front App
  • outils de communication
  • outils collaboratifs
  • Customer Care
  • Notion
  • Wordpress
  • relation client
  • Relation clients
  • Expérience client
  • Gestion de la relation client (CRM)
  • Relations clients
  • support client
  • SASS
  • SAAS
  • Stratégie d'entreprise
  • Transformation digitale
  • Stratégie de communication
  • Management d'équipe
  • Marketing de contenu
  • Réseaux sociaux
  • Communication
  • ActiveCampaign
  • Mailchimp
  • Paypal
  • Stripe

This freelancer has confirmed full-time availability in the past 7 days.

Alexandre Raux

Located in Paris

€300/day

Customer care Manager - Business developer manager

  • Customer Service
  • Hubspot
  • Zendesk
  • CRM
  • automation
  • Recrutement
  • proactivité
  • Business model
  • SAV
  • Conseil en recrutement
  • Business development
  • Facilitation de processus
  • HubSpot Marketing
  • customer success
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Journey
  • Customer Satisfaction
  • Service client
  • Outbound Marketing
  • Expérience client
  • Business Strategy

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Héloise Lesimple

Located in Paris

€600/day

Senior Customer success / experte service client

  • Customer Success Management
  • Service client
  • Account Management
  • Intercom
  • Zendesk
  • business developpement
  • Gestion de projet
  • Start-up
  • Logiciel en tant que Service (SaaS)
  • Rédaction
  • Créatif
  • Méthode agile
  • customer success
  • Customer Journey
  • Customer Satisfaction
  • Customer Insight
  • respond.io
  • SAAS
  • B2B
  • B2C
  • Conseil
  • parcours client
  • Business development
  • Pipedrive
  • Hubspot
  • Notion
  • Scale-up
  • Process
  • Anglais

This freelancer has confirmed full-time availability in the past 7 days.

Erwan S.

Located in Évian-les-Bains

€180/day

Assistant Virtuel/ Customer Success/Service Client

1 recommendation
New
  • Shopify
  • Wordpress
  • Trello
  • Zendesk
  • assistant virtuel
  • support client
  • SEA
  • google trends
  • Google Analytics
  • Ubbersuggest
  • SEO
  • Answer the public
  • SEM
  • Webmarketing
  • Réseaux sociaux

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Victor F.

Located in Épinal

€200/day

Webdesign | Squarespace | User Experience expert

25  views
  • Gestion de projet
  • Expérience client
  • Service client
  • Zendesk
  • Hubspot
  • Fidélisation
  • squarespace
  • Webdesign
  • User Experience Design
  • User Experience

This freelancer has confirmed full-time availability in the past 7 days.

Benoit Ichard

Located in Albi

€135/day

Support client / Opérations / Automatisation

100  views
  • Service client
  • automation
  • Zendesk
  • CRM
  • Gestion de projet
  • Gestion de projet web
  • Dernier kilomètre
  • Foodtech

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Landry M.

Located in Paris

€165/day

Service Client / Customer Success / Zendesk / Sav

2 recommendations
New
  • Zendesk
  • CRISP
  • Shopify
  • WooCommerce
  • DSERS
  • OBERLO
  • Google Merchant Center
  • Gestion de compte Google Ads
  • Thème
  • Debutify
  • Service client
  • assistant virtuel
  • Google Shopping
  • SEA
  • référencement payant
  • Acquisition trafic
  • Google Analytics
  • Google Search Console
  • support client
  • Webmarketing
  • Google AdWords
  • dropshipping

This freelancer has confirmed full-time availability in the past 7 days.

Edouard Gonet

Located in Paris

€650/day

Expert Service Client : Zendesk, intercom, Crisp..

  • Zendesk
  • Intercom
  • Hubspot Service
  • Gorgias
  • crisp
  • Integromat
  • make
  • Webflow
  • Airtable
  • Zapier
  • Hubspot
  • N8N
  • HubSpot Marketing
  • Pipedrive
  • ClickUp
  • Monday
  • Notion
  • ActiveCampaign
  • Klaviyo
  • Mailchimp
  • Sendinblue
  • Bubble.io
  • Bubble
  • Typeform
  • Shopify
  • Trello
  • Lemlist

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Sung-Bok Leitner

Located in Rennes

€210/day

Relation client, administration des ventes

2 recommendations
  • Zendesk
  • Wordpress
  • SAV
  • Relation client
  • rédaction de devis
  • Gestion administrative
  • saisie de données
  • Microsoft Powerpoint
  • webmarketing: mise à jour des contenus
  • demande de subventions
  • Microsoft Excel
  • Courriers et dossiers administratifs
  • relance des impayés
  • Rédaction web
  • Réseaux sociaux
  • Blog
  • Community management
  • cryptomonnaie
  • Blockchain
  • rédaction de contenu web
  • article de blog
  • bien-être
  • santé
  • Facturation

This freelancer has confirmed full-time availability in the past 7 days.

Nawal Q.

Located in Paris

€340/day

Service client / Customer Success / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle

This freelancer has confirmed full-time availability in the past 7 days.

Garry Melendo

Located in Paris

€350/day

International Head of Revops / Sales Operations

1 recommendation
  • sales
  • vente de logiciels
  • sales and marketing
  • software sales
  • ventes
  • Salesforce
  • Service client
  • Customer Journey
  • zendesk
  • Sales Operations
  • Gestion des opérations
  • Sales Enablement

Mickaël Pham

Located in Paris

€650/day

Développeur Web Back-End (Ruby, Typescript)

15  views
  • Ruby on Rails
  • Ruby
  • JavaScript
  • HTML5
  • MySQL
  • PostgreSQL
  • MongoDB
  • Typescript
  • Express
  • Redis
  • Stripe
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Nicolas Vitre

Located in Paris

€250/day

Senior Data Analyst 📊 with C-Suite experience

34  views
New
  • Microsoft Excel
  • SQL
  • Análisis de datos
  • Analytics
  • Data Analysis
  • Business model
  • Forecasting
  • Statistics
  • SAS
  • Hubspot
  • Google Analytics
  • Google Data Studio
  • Data Analytics
  • Zendesk
  • CRM
  • QlikView
  • Marketing
  • Customer Service
  • Data mining
  • Microsoft SQL Server
  • SPSS
  • Visual Basic
  • Trello
  • Airtable
  • Zapier
  • Start-up
  • Management
  • fundraising
  • Start-ups
  • Microsoft Powerpoint
  • PPC
  • SEO
  • SEM
  • Analyste
  • Analyse de données statistiques
  • Analyse de données

This freelancer has confirmed full-time availability in the past 7 days.

Ranaivoarijaona F.

Located in Paris

€150/day

SAV Manager - Support client

1 recommendation
  • Service client
  • Emailing
  • Management d'équipe
  • calling
  • suivi client
  • Customer Service
  • customer success
  • Customer Care
  • Customer Experience
  • relation client
  • Satisfaction client
  • SAV
  • Fidélisation
  • Relances impayés
  • Gestion mails
  • relance impayés
  • Gestion relation client
  • permanence téléphonique
  • Assistante virtuelle
  • Shopify
  • Zendesk
  • Intercom

Julien Coquelet

Located in Montpellier

€280/day

Support Technique / 100% Télétravail

356  views
  • Windows 10
  • Active Directory
  • helpdesk
  • troubleshooting
  • Analyse de logs
  • Microsoft Deployment Toolkit
  • Administration système
  • support client
  • Salesforce
  • CRM
  • Freshdesk
  • Hubspot
  • Pipedrive
  • Service client
  • User Testing
  • Microsoft Office
  • slack
  • zendesk

Emelyne D.

Located in Draguignan

€250/day

Assistante Virtuelle / Traductrice

150  views
  • assistance administrative
  • Traduction Anglais Français
  • Assistante virtuelle
  • assistante commerciale
  • Assistance de direction
  • assistance personnelle
  • Service client
  • Comptabilité
  • responsable evenementiel
  • Emailing
  • SAV
  • Zendesk

Jean Irénée Kpingla

Located in Paris

€126/day

Développeur Web et application

66  views
  • WooCommerce
  • E-commerce
  • Community management
  • Développement web
  • HTML5
  • CSS3
  • Wordpress
  • JavaScript
  • Prestashop
  • Laravel
  • PHP
  • Adobe Photoshop
  • Retouche photo
  • Google AdWords
  • Fuelphp
  • Développement Front-End
  • Bootstrap
  • phpMyAdmin
  • Bootstrap 3
  • Responsive design
  • CSS
  • SASS
  • Ajax
  • jQuery
  • MySQL
  • PHP 5
  • Développement Back-End
  • Assistante virtuelle
  • Zendesk

Marc Albert René Isidore Ritzenthaler

Located in Pierrefitte-sur-Seine

€125/day

Développeur full stack, Web et mobile designer

14  views
  • Wordpress
  • E-commerce
  • Prestashop
  • Expert Shopify
  • HTML5/CSS3
  • Intégration web
  • Illustrator
  • Graphisme
  • Webdesign
  • Photoshop
  • Systeme.io
  • Tunnel de vente
  • Référencement naturel
  • Référencement SEO
  • Community management
  • assistant virtuel
  • Assistant e-commerce
  • Assistante virtuelle
  • call center
  • PHP/MySQL
  • Laravel
  • Java
  • JavaScript
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Jeoffrey Jouannet

Located in Paris

€700/day

Relation Client / Rétention Client / Zendesk

1 recommendation
  • Rétention client
  • Relation clients
  • Satisfaction client
  • Excellence opérationnelle
  • Réduction des coûts
  • Outsourcing
  • Stratégie commerciale
  • Conduite du changement
  • Conseil
  • Zendesk
  • NPS
  • CSAT
  • Churn
  • Levée de fonds
  • Business Angel
  • Pitch Deck
  • Deck
  • Internationalisation
  • Forecasting
  • Recrutement
  • Fidélisation
  • customer success
  • Automatisation
  • Bot
  • assistant virtuel
  • conférence

Maryline F.

Located in Évry

€175/day

Service client, Assistante

1 recommendation
  • Service client
  • Relation clients
  • Assitanat
  • gestion des ressources humaines
  • Réseaux sociaux
  • Communication
  • Canvas
  • Zendesk
  • Mise en page
  • Gestion de projet
  • Présentation Powerpoint
  • Freshdesk
  • Service clientèle
  • Communication digitale
  • Community management
  • Canva
  • Organisation événements
  • Gestion clientèle
  • Compétences administratives
  • Secrétariat général
  • Relances impayés
  • Gestion mails
  • télésecrétariat
  • Secrétaire indépendante
  • relance impayés
  • Discrète
  • Pré-comptabilité
  • Relance client
  • rédaction courriers
  • Organisation déplacements
  • gestion agenda
  • assistanat administratif
  • secrétariat
  • assistance administrative

This freelancer has confirmed full-time availability in the past 7 days.

Nawal Q.

Located in Paris

€350/day

Support client / Zendesk / Optimisation / Customer

44  views
  • Conseil
  • support client
  • Service client
  • Expérience client
  • Evénementiel
  • Gestion de projet
  • Management d'équipe
  • Stratégie d'entreprise
  • Community management
  • Relation clients
  • organisation
  • Organisation de voyages
  • voyage
  • Tour Leader
  • coordination
  • Coordination de projet
  • Transformation digitale
  • booking
  • travail en équipe
  • Cahier des charges
  • team building
  • parcours client
  • Microsoft Excel
  • Wordpress
  • Microsoft Word
  • Word
  • Zendesk
  • front
  • Shopify
  • Expert Shopify
  • assistance administrative

Mathilde Coutard

Located in Caen

€400/day

Consultante e-commerce & marketing digital

4 recommendations
  • Communication digitale
  • site ecommerce
  • site internet
  • Réseaux sociaux
  • Rédaction web
  • Rédaction SEO
  • Email marketing
  • Facebook Marketing
  • Instagram Marketing
  • Google Analytics
  • Formation webmarketing
  • Shopify
  • Wordpress
  • Webflow
  • Adobe Photoshop
  • Community management
  • Marketing de contenu
  • Influenceurs
  • ZENDESK
  • Google Tag Manager
  • Google Search Console
  • HTML5
  • Salesforce Marketing Studio
  • Youtube
  • SEO
  • Stratégie webmarketing
  • Webmarketing
  • Google AdWords
  • Publicité

Samy Tounsi

Located in Paris

€600/day

Automatisation Make | Airtable | Nocode | Scraping

  • Make (Ex-Integromat)
  • Automatisation
  • No code
  • API
  • Web scraping
  • Airtable
  • Zapier
  • Python
  • Integromat
  • Workato
  • automation
  • Hubspot
  • Typeform
  • ClickUp
  • Glide
  • Adalo
  • Selenium
  • Scraping
  • Extraction de données
  • Collecte de données
  • SQL
  • Analyse de données
  • Data Cleaning
  • Notion
  • Data mining
  • API REST
  • Softr
  • Business analysis
  • Shopify
  • Xano
  • Zendesk
  • Growth hacking
  • Gestion de projet web
  • JSON
  • Google Sheets
  • Microsoft Excel

Sihem Foura

Located in Paris

€150/day

Agent service client/ Assistante virtuelle

3 recommendations
  • AMOA
  • Consulting
  • Gestion de projet
  • Méthode agile
  • Scrum
  • Kanban
  • Conduite du changement
  • Jira
  • Trello
  • CRM
  • ERP
  • SEO
  • Lean management
  • Stratégie de communication
  • Lean six sigma
  • Communication digitale
  • Marketing
  • transformation digitale
  • moa
  • support
  • audit
  • business analysis
  • service client
  • Team Leadership
  • prospection commerciale
  • relation client
  • Zendesk
  • slake

Jonathan M.

Located in Paris

€800/day

Chef de projet - Expert SFCC, Shopify & Headless

213  views
  • mangopay
  • Gestion des flux
  • Zapier
  • Integromat
  • Salesforce Commerce Cloud
  • Expert Shopify
  • Stripe Connect
  • API
  • Marketplace
  • E-commerce
  • Stripe
  • Webflow
  • Landing page
  • Pipedrive
  • calendly
  • Lengow
  • Zendesk
  • Salesforce
  • Développement Shopify
  • Développeur Shopify
  • Shopify
  • Headless CMS
  • Contentful
  • Algolia
  • Elasticsearch

Henry Duprey

Located in Clermont-Ferrand

€160/day

Service Client / Customer Care Specialist

1 recommendation
  • Service client
  • SAV
  • Support
  • Customer Support
  • Help Desk
  • Slack
  • Microsoft Office
  • analyse de données
  • Chatbot
  • Shopify
  • CRM
  • RGPD
  • zendesk
  • Customer Care
  • Customer Satisfaction
  • Customer Service

Adeline Fournier

Located in Charenton-le-Pont

€600/day

Chef de projet SI/CRM

47  views
  • Méthode agile
  • Microsoft Power BI
  • ERP
  • Recette fonctionnelle
  • CRM
  • User Testing
  • Eudonet
  • Talentsoft
  • Google Data Studio
  • JIRA
  • zendesk
  • Animation d'ateliers
  • animation de réunion
  • recette
  • Cahier des charges
  • Wordpress
  • AT Internet
  • Gestion de projet agile
  • Spécifications fonctionnelles
  • Transformation digitale
  • Etude de besoin
  • Data visualisation
  • Conduite du changement

Yannis Tahraoui

Located in Paris

€125/day

Assistant administratif

7  views
  • Gestion administrative
  • Microsoft Office
  • Microsoft Excel
  • Gestion de projet
  • Emailing
  • Service client
  • relation client
  • Intercom
  • Zendesk
  • Aircall

Arthur Lacaine

Located in Paris

€1,000/day

Consultant opérations et Data

1 recommendation
  • Gestion de projet
  • Management d'équipe
  • Conseil
  • Analyse de données
  • Opérations
  • Excellence opérationnelle
  • Gestion des opérations
  • Operations Management
  • Data visualisation
  • No code
  • Notion
  • SQL
  • Python (langage de programmation)
  • Zendesk
  • Zapier
  • make
  • Data Studio
  • Looker
  • Tableau software
  • Stratégie d'entreprise
  • Conduite du changement

Matilde Mancuso

Located in Paris

€260/day

Chargée de communication/Gestion De Projet Digital

11  views
  • Gestion de projet web
  • Stratégie de communication
  • Marketing de contenu
  • Communication digitale
  • Réseaux sociaux
  • Rédaction web
  • Gestion de projet
  • Brand content
  • Community management
  • Communication
  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe Lightroom
  • Adobe Premiere
  • Mailchimp
  • Stratégie webmarketing
  • Design Newsletter
  • Zendesk

Fabien Monnier

Located in Rennes

€390/day

Consultant service client

  • Gestion de projet
  • Optimisation des processus
  • Management d'équipe
  • E-commerce
  • Customer Relationship Management (CRM)
  • Chatbot
  • Analyse de données
  • Microsoft Excel
  • SQL
  • Zendesk
  • Communication digitale
  • Stratégie de communication
  • Mailchimp
  • Customer Service
  • Freshdesk
  • ERP
  • Google My Business
  • Microsoft Powerpoint
  • Transformation digitale
  • Planning stratégique
  • CRM
  • Google Sheets

Christophe Eyl

Located in Paris

€350/day

développeur web fullstack

9  views
  • Typescript
  • JavaScript
  • PostgreSQL
  • NestJs
  • React.js
  • Next.js
  • API
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Pandora Frediani

Located in Paris

€300/day

Modération des reseaux sociaux

31  views
  • Réseaux sociaux
  • Communication
  • Bilingue
  • Agorapulse
  • modération
  • Acquisition
  • Service client
  • Salesforce
  • réactive
  • Zendesk
  • à l'écoute
  • Microsoft Office
  • Relecture et correction

Sacha M.

Located in Paris

€400/day

VC / Startup / Tech

70  views
  • Innovation
  • Start-up
  • Scouting
  • Business development
  • Account Management
  • prospection
  • Sales
  • Logiciel en tant que Service (SaaS)
  • Gestion de projet
  • Microsoft Excel
  • Leadership d'équipe
  • Étude de marché
  • Planification stratégique
  • Stratégie marketing
  • Démarchage
  • Sales Process
  • New Business Development
  • Microsoft Office
  • Microsoft PowerPoint
  • Salesforce
  • HubSpot
  • Relations clients
  • Negotiation
  • English
  • Publicité ciblée
  • Software as a Service (SaaS)
  • Zendesk
  • Sales Management
  • SAAS
  • Sourcing
  • Dealflow
  • Lemlist
  • open innovation
  • Business model
  • Stratégie d'innovation
  • Venture Capital
  • Capital Risque
  • Start-ups
  • Partenariats
  • partenariat
  • Partenariats stratégiques

This freelancer has confirmed full-time availability in the past 7 days.

Katia Ouferhat

Located in Paris

€300/day

Chef de projet relation client

24  views
  • Gestion de projet
  • Communication digitale
  • Communication
  • relation client
  • Gestion de la relation client (CRM)
  • Google Analytics
  • Google AdWords
  • relationnel
  • Zendesk
  • Asana
  • suivi client
  • Salesforce
  • Gantt
  • Indexation
  • archivage