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179 “Zendesk" freelancers available

Lucie Jimenez

Located in Paris

€389/day

Service client / lead generation marchés Européens

88  views
  • Customer Journey
  • Revenue Management
  • Zendesk
  • Salesforce
  • Francés
  • Inglés
  • Service client
  • Réseaux sociaux
  • Hubspot
  • intercom
  • Traduction Français Anglais
  • Traduction Espagnol Français
  • Customer Service
  • Community management
  • Lead Generation
  • Generación de leads
  • Gestión de equipos
  • prospección de cliente
  • Sales
  • Asana
  • Portugués
  • Customer Experience
  • Virtual Assistant
  • Administración de redes
  • soporte administrativo
  • Zoho CRM
  • Telemarketing
  • Creación y redacción de contenidos
  • Recursos Humanos
  • Human Resources

Benoit Ichard

Located in Albi

€135/day

Support client / Opérations / Automatisation

114  views
  • Service client
  • automation
  • Zendesk
  • CRM
  • Gestion de projet
  • Gestion de projet web
  • Dernier kilomètre
  • Foodtech

This freelancer has confirmed full-time availability in the past 7 days.

Natacha Parmantier

Located in Paris

€400/day

Consultant Stratégie SEO et Marketing Digital

  • Servicio de atención al cliente
  • Redacción SEO
  • Social Media Strategist
  • Marketing Strategy
  • Digital Strategy
  • Zendesk
  • CRM
  • Traduction Espagnol Français
  • Traduction Allemand Français
  • commerce
  • Traduction Portugais Français
  • Traduction Français Anglais
  • tourisme
  • Redes sociales
  • Social Media
  • Community management
  • Ventas
  • Hospitality
  • Traduction Espagnol Anglais
  • Réseaux sociaux
  • Rédaction web
  • Traduction Anglais Français
  • Rédaction SEO
  • Communication digitale
  • Instagram
  • Traduction site web
  • Instagram Marketing
  • Facebook Marketing
  • User Interface
  • UX Writing
  • UX/UI
  • Commerce international
  • international
  • Marketing
  • Salesforce
  • Customer Journey
  • Customer Service
  • SEO
  • Digital Marketing

Thomas Ribera

Located in Bordeaux

€350/day

Service Client

1 recommendation
  • Service client
  • service après-vente
  • support
  • fidélisation
  • head of support
  • slack
  • zendesk
  • helpscout
  • Microsoft Office
  • Chatbot
  • Facebook
  • Instagram
  • Digital Marketing
  • Gestion de projet
  • Stratégie de communication
  • customer success
  • marketing relationnel
  • AirCall
  • relation client
  • Expérience client
  • Customer Care
  • Customer Journey
  • Satisfaction client
  • Customer support
  • Customer Service
  • Customer Success Management
  • CRM
  • Customer Satisfaction

Fabien D.

Located in Lille

€380/day

Chef Projet Digital / Web Design

  • Wordpress
  • Bubble
  • User Experience Design
  • Customer Care
  • Service Client
  • Zendesk
  • Atlassian JIRA
  • Prestashop
  • Identité visuelle
  • Graphisme
  • Webdesign
  • Site vitrine
  • Responsive design
  • Développement web
  • CMS
  • Création site internet
  • création site web

Vincent Hebert

Located in Chantilly

€450/day

Customer Success Manager

73  views
  • Customer Success Management
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Livestorm
  • Hubspot
  • Notion
  • Metabase
  • Looker
  • Formation produit
  • Installation produit
  • Suivie client
  • NPS

Marion Jumeau

Located in Lille

€250/day

Digital Marketing & Customer success

112  views
  • Réseaux sociaux
  • Stratégie de communication
  • Marketing
  • Customer Service
  • Zendesk
  • Marketing de contenu
  • Customer Care
  • Customer Satisfaction
  • Veille concurrentielle
  • Service client
  • Marketplace
  • customer success
  • Email marketing
  • Webmarketing
  • Stratégie webmarketing
  • LinkedIn Marketing
  • Marketing communication
  • Inbound marketing
  • Instagram Marketing
  • Consultant marketing digital

Léna Laurent

Located in Paris

€150/day

Assistante virtuelle

39  views
  • Zendesk
  • Customer Service
  • support client
  • Community management

Clara Bonilla

Located in Paris

€350/day

Agent Customer Care

173  views
  • Service client
  • Zendesk
  • Gestion de projet
  • Conseil
  • SAV
  • Expérience client
  • Management d'équipe

Hicham Bouchikhi

Located in Paris

€250/day

Expert CRM Hubspot | Zendesk | Pipedrive

4 recommendations
  • Zendesk
  • Hubspot
  • HubSpot Marketing
  • hubspot sales
  • Pipedrive
  • CRM
  • Marketing automation
  • Workflow
  • SEO
  • Email marketing
  • Lead nurturing
  • Landing page
  • Inbound marketing
  • Traffic acquisition
  • Développement Front-End
  • Développement web
  • Ruby on Rails
  • Génération de leads
  • Zapier

Marion N

Located in Paris

€150/day

Assistante virtuelle / Customer care

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing

Raphael Cerqueira

Located in Paris

€160/day

Customer Care Specialist

  • Zendesk
  • Customer Journey
  • Service client
  • Anglais
  • à l'écoute
  • Customer Service
  • Satisfaction client

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Sung-Bok Leitner

Located in Rennes

€190/day

Relation client, administration des ventes

2 recommendations
  • Zendesk
  • Wordpress
  • SAV
  • Relation client
  • Rédaction web
  • Réseaux sociaux
  • Blog
  • CRM
  • Rédaction newsletter
  • Email marketing
  • Rédaction contenu
  • description produit
  • création contenu
  • Webmarketing
  • Rédaction fiche produit
  • Communication digitale
  • Consultant marketing digital
  • écriture persuasive
  • Brand content
  • Freshdesk

Manon Silva Ramos

Located in Saint-Laurent-du-Maroni

€450/day

Customer Success & Experience / Zendesk / Start-Up

3 recommendations
  • Expérience Client
  • Service Client
  • Satisfaction Client
  • Zendesk
  • Customer Success
  • Tourisme
  • Start-up
  • Customer Journey
  • Customer Voice
  • Relation Client
  • Gestion de Projet
  • Chatbot
  • FAQ
  • Automation
  • Enquête Client
  • Baromètre Client
  • Management d'équipe
  • Scale-up
  • Aérien
  • Ecommerce
  • stratégie commerciale

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Constance De Marion

Located in Paris

€194/day

Customer care

4 recommendations
  • dynamique
  • relation client
  • support client
  • procédures
  • zendesk
  • adaptabilité
  • Customer care
  • empathique
  • esprit d'équipe
  • phoning
  • teamwork
  • réceptionniste
  • Anglais
  • tourisme
  • hôtellerie
  • orthographe
  • Microsoft Office
  • grammaire
  • Syntaxe
  • personnel navigant commercial
  • Microsoft Powerpoint
  • Microsoft Word
  • Comptabilité
  • solutions
  • calme
  • Chatbot
  • tone of voice
  • Notion
  • SAV
  • Intercom

Rija R.

Located in Paris

€175/day

Customer Support Agent, Zendesk Expert

56  views
  • Customer support
  • Modération web
  • Social Media Insights
  • Translation English-French
  • Traduction Français Anglais
  • Zendesk
  • Agorapulse
  • Alcméon
  • LiveChat
  • Spreadsheet
  • Proofreading/Editing

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Anaïs Herbillon

Located in Paris

€290/day

Business Developer Manager/CRM Advisor

  • Hubspot
  • HubSpot Marketing
  • Zendesk
  • SQL
  • Wordpress
  • Evénementiel
  • Réseaux sociaux
  • Gestion d'évènement
  • customer success
  • Customer support
  • Business development
  • Business model
  • Workflow
  • Gestion de la relation client (CRM)
  • CRM
  • SAV
  • Email marketing
  • Inbound marketing
  • marketing automation
  • Webmarketing
  • Pipedrive
  • Monday
  • ClickUp
  • Stripe
  • Metabase

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Jeoffrey Jouannet

Located in Paris

€500/day

⭐️ Customer Success / Zendesk / Churn Killer

3 recommendations
  • Zendesk
  • customer success
  • Customer Care
  • Rétention client
  • Relation clients
  • Satisfaction client
  • Outsourcing
  • Churn
  • Bot
  • Customer Success Management
  • CSM
  • Service client
  • Customer support

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Salifa Ahamd

Located in Rouen

€175/day

Customer support

59  views
  • Customer Care
  • Emailing
  • Zendesk
  • Customer support
  • Troubleshooting
  • Fidélisation
  • Onboarding
  • Customer Experience
  • Assistante administrative
  • Support technique
  • English
  • Trello
  • slack
  • Customer Service
  • SAV
  • Back office
  • chat
  • Aircall
  • Service client
  • Assistante virtuelle
  • customer success
  • Satisfaction client
  • Magento
  • E-commerce
  • Ecoute active
  • Shopify
  • Teamwork
  • Tone of voice
  • adaptabilité

Rose Amélie Lima

Located in Épône

€350/day

Chargé de relation client

  • Salesforce
  • Zendesk
  • Marketing
  • Gestion de la relation client (CRM)
  • Microsoft Office
  • Sage X3
  • Commercial
  • Customer Service
  • Customer Experience
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • customer success
  • Service client
  • CRM
  • Customer support
  • Customer Success Management
  • Customer Care
  • Expérience client
  • Customer Journey
  • relation client
  • support client
  • Fidélisation
  • Satisfaction client
  • SAV
  • Gestion relation client
  • télévente
  • Prospection commerciale
  • Stratégie commerciale
  • SAP CRM
  • Anglais

Hugo Morin

Located in Paris

€210/day

Chargé de communication

64  views
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Instagram
  • Adobe Premiere
  • Adobe Creative Suite
  • Zendesk
  • Microsoft Excel
  • Mailchimp
  • Twitter
  • slack
  • Facebook
  • Communication visuelle
  • Réseaux sociaux
  • Communication digitale
  • Instagram Marketing
  • Montage photo
  • Community management
  • Communication print
  • Brand content
  • Marketing communication
  • création contenu
  • Stratégie de communication
  • Webmarketing
  • Design Newsletter
  • Facebook Marketing
  • content manager
  • Branding

Farisa Copol

Located in Paris

€200/day

Consultante Relation et Expérience Client

91  views
  • Gestion de la relation client (CRM)
  • Optimisation des processus
  • Zendesk
  • Création de contenus
  • Intercom
  • Formation
  • Gestion des litiges
  • Customer Success Management
  • Customer support
  • Customer Journey
  • Customer Satisfaction

Tom Loichot

Located in Paris

€600/day

Project Manager / Strategy (Data /CRM/ Automation)

84  views
  • Salesforce
  • Hubspot
  • Zendesk
  • ActiveCampaign
  • Sendinblue
  • Notion
  • Zapier
  • Integromat
  • Airtable
  • Bubble
  • Tableau
  • Microsoft Excel
  • Mailjet
  • Mailchimp
  • Wordpress
  • Shopify

Rabia Ajili

Located in Courbevoie

€650/day

Customer care and customer experience management

72  views
  • Conduite du changement
  • Zendesk
  • Customer Care
  • Change Management
  • Project Management
  • Customer Relationship Management (CRM)
  • Optimisation des processus
  • Customer Experience
  • customer success
  • Customer Service
  • Anglais courant
  • Informatique
  • Excel
  • Team Management
  • Négociations
  • service management
  • Video Editing
  • Management
  • New Business Development
  • Gestion d'équipe
  • Sales
  • Account Management
  • Gestion de compte
  • Sales Manager
  • Stratégie marketing
  • ERP
  • Call Center
  • Gestion de projet
  • Développement commercial
  • Vente
  • Marketing
  • Stratégie commerciale
  • Online Advertising
  • Marketing Strategy
  • Consumer Electronics
  • services management
  • Recrutement
  • Analyse de données
  • Gestion de projet international
  • Management services IT
  • Strategy
  • Gestion de la relation client (CRM)
  • Stratégie
  • Électronique grand public
  • Web Design
  • SQL
  • Microsoft Office
  • HTML5
  • Bubble.io
  • inbound

Lena Dunan

Located in Lille

€599/day

Experte Zendesk - Experte en relation client

  • Service client
  • centre d'appel
  • Gestion de projet
  • Zendesk
  • BPO
  • externalisation
  • Optimisation
  • Maitrise des outils
  • omnicanal
  • Administration système
  • Customer Experience
  • Customer Service
  • customer success
  • support
  • 3CX
  • Data
  • explore
  • FAQ
  • HelpDesk
  • Customer Relationship Management (CRM)
  • talk

This freelancer has confirmed full-time availability in the past 7 days.

Caroline L.

Located in Paris

€140/day

assistante indépendante/customer service

4 recommendations
  • Service client
  • SAV
  • Assistante virtuelle
  • E-commerce
  • Zendesk
  • Shopify
  • Gestion emails
  • Création site web Shopify
  • Rédaction web
  • CRM
  • Messenger
  • Anglais
  • Espagnol
  • Webmastering
  • Relations clients
  • assistance administrative
  • Prestashop
  • WooCommerce
  • Chatbot
  • Réseaux sociaux
  • Emailing
  • Rédaction SEO
  • Blog
  • Français
  • Relations fournisseurs
  • Sourcing
  • Facebook
  • Instagram
  • Google Shopping
  • Gestionnaire litiges
  • Paypal
  • Stripe
  • Gmail
  • Freshdesk
  • Support
  • Amazon
  • Community management
  • dropshipping
  • Commercial
  • Stratégie commerciale
  • Wordpress
  • Affiliation
  • Customer Care

Bérénice Dubois

Located in Paris

€350/day

Operations Manager/Customer Success/Pilotage perf

30  views
  • Excel
  • Lean management
  • Management d'équipe
  • Pilotage de projets
  • Pilotage de la performance
  • Zendesk
  • Notion
  • Pack Office
  • SEO
  • SEA
  • Facebook Ads
  • Google Ads
  • Gestion de projet
  • Méthode agile
  • Customer Journey
  • Customer Care
  • Customer Satisfaction
  • Zapier
  • Mailchimp
  • SEM
  • Google Analytics

Aude Cravayat

Located in Paris

€200/day

Relation clients et optimisation du SAV

526  views
  • Service client
  • SAV
  • Customer Care
  • Accompagnement client
  • Chargée de relation clients
  • zendesk
  • consultante SAV
  • relation client
  • satisafaction client

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Kévin Farot

Located in Paris

€125/day

Community Manager | Service Client (SAV) 🔥

112  views
  • Support Client
  • Chatbot
  • Zendesk
  • Tidio
  • Gorgias
  • Community management ⚡
  • Social Media Management ⚡
  • Community Manager
  • Social Media Management
  • Facebook ⚡
  • Instagram ⚡
  • Communication
  • Réseaux Sociaux
  • Animer Réseaux Sociaux
  • Gestion de compte
  • Responsable après-vente
  • SAV
  • Service-Après-Vente
  • Email
  • Téléphone
  • Gestion client
  • Gestion SAV
  • Gestion Litige Client
  • Traitement Mails
  • Déléguer SAV
  • Assistance Administrative
  • Téléconseil ⚡
  • Relation Client
  • Hubspot
  • Shopify

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Sibel Yener

Located in Paris

€150/day

Responsable service client

132  views
  • Relation client
  • zendesk
  • intercom
  • Start-up
  • customer success

Olivier Franchesquin

Located in Marseille

€800/day

Transformation Digitale & Intégrateur CRM Hubspot

2 recommendations
  • Gestion de la relation client (CRM)
  • CRM Integration
  • Transformation digitale
  • Hubspot
  • Zendesk
  • easiware
  • SaaS
  • Gestion de projet
  • Architecture SI
  • MOA
  • ITIL4
  • Management d'équipe
  • Salesforce
  • HubSpot Marketing
  • hubspot sales

This freelancer has confirmed full-time availability in the past 7 days.

Isabelle Mullesch

Located in Eu

€140/day

Responsable Relation Client Français/Anglais

  • Service client
  • E-commerce
  • Shopify
  • Zendesk
  • Freshdesk
  • support
  • Français
  • amazon
  • dropshipping
  • orthographe
  • Anglais
  • grammaire
  • bilingue
  • Administratif
  • Secrétariat
  • Microsoft Word
  • facturation
  • Microsoft Excel
  • assistance utilisateurs
  • sav
  • Moodle
  • Prestashop
  • Intercom

Julie Saint Gal

Located in Nantes

€450/day

Directeur Artistique - graphiste - webdesigner

  • Design logo
  • Webdesign
  • Plaquette
  • Charte graphique
  • User Experience Design
  • User Interface Design
  • zendesk
  • Carte de visite
  • Flyer
  • Kakémono
  • Graphisme
  • Wordpress
  • Prestashop
  • papeterie
  • Illustration
  • graphiste senior
  • Emailing
  • Design Bannières
  • site internet
  • Affiche
  • E-commerce
  • Direction artistique
  • Gestion de projet
  • Rédaction web
  • Formation
  • HTML5
  • enseigne
  • papier entête
  • Communication digitale

This freelancer has confirmed full-time availability in the past 7 days.

Florian Vannier

Located in Nantes

€900/day

Consultant zendesk

1 recommendation
  • Zendesk
  • relation client
  • Stratégie commerciale
  • Management d'équipe
  • Conseil
  • Organisation
  • Formation
  • iadvize
  • Gestion de projet
  • Intégration web
  • Conduite du changement
  • Transformation digitale
  • Start-up

Laurine Vaudet

Located in Marseille

€250/day

Customer Success, Support Client

  • relation clients
  • support client
  • support admonistratif
  • Gestion de projet
  • Evénementiel
  • sales
  • zendesk
  • Salesforce
  • organisation
  • recherche de fournisseurs
  • recherche atelier de confection

Terkia Mamma

Located in Paris

€150/day

Customer success

29  views
  • Fidélisation du client
  • Saisie de données
  • accueil téléphonique
  • mailing
  • Traduction Arabe Français
  • Customer Satisfaction
  • Selsforce, Zendesk
  • Aircall
  • Traduction Français Arabe
  • Metabase
  • CPF

Laura Maître

Located in Paris

€340/day

Customer Success / Service client

47  views
  • Zendesk
  • Notion
  • helpscout
  • mindbody
  • Gestion des emails
  • Emailing
  • gestion
  • FAQ
  • Onboarding
  • KPIs
  • gestion des appels
  • Audit interne
  • Gestion des litiges
  • slack
  • résiliation
  • reviews
  • responsable customer support
  • customer success
  • Customer Care
  • customer success senior
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Gestion de la relation client (CRM)
  • Relation clients
  • Expérience client
  • Fidélisation
  • Retention

Erwan S.

Located in Évian-les-Bains

€180/day

Assistant Virtuel/ Customer Success/Service Client

1 recommendation
  • Shopify
  • Wordpress
  • Trello
  • Zendesk
  • assistant virtuel
  • support client
  • SEA
  • google trends
  • Google Analytics
  • Ubbersuggest
  • SEO
  • Answer the public
  • SEM
  • Webmarketing
  • Réseaux sociaux

Hélène Lagarde

Located in Paris

€270/day

Service client / Customer Success

19  views
  • CRM
  • Emailing
  • Zendesk
  • Réseaux sociaux
  • Customer Success Management
  • Aircall
  • Salesforce
  • phoning
  • Service client
  • Amazon Web Services
  • Looker
  • Trello
  • Anglais
  • Traduction Anglais Français
  • User Testing
  • Start-up
  • Onboarding
  • Training
  • Formation
  • Community management
  • Social media

Irina Iharitsara R.

Located in Cité Madagascar

€150/day

Assistante virtuelle polyvalente | Service Client

4  views
  • Microsoft Office
  • Microsoft Excel
  • Sens de l’organisation
  • Notion
  • Hubspot
  • Canva
  • Zendesk
  • Google Suite
  • slack
  • Google Drive
  • Google Docs
  • Google Sheets
  • calendly
  • rigoureuse
  • Gestion emails
  • Canvas

Maureen Morin

Located in Paris

€500/day

Head of CSM / Experte RH

15  views
  • Gestion de projet
  • Management d'équipe
  • Zendesk
  • Hubspot
  • Structuration d’equipe
  • Mise en place de process
  • Notion
  • Ressources humaines
  • SIRH
  • Développement RH
  • Relation clients
  • Transformation digitale
  • Stratégie d'entreprise
  • Fidélisation
  • Customer Journey
  • Expérience client
  • Account Management
  • CSM ops
  • Optimisation des processus
  • Customer Success Management
  • Customer Satisfaction

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Landry M.

Located in Paris

€125/day

Service Client / Customer Success / Zendesk / Sav

2 recommendations
  • Zendesk
  • CRISP
  • Shopify
  • WooCommerce
  • DSERS
  • OBERLO
  • Google Merchant Center
  • Gestion de compte Google Ads
  • Thème
  • Debutify
  • Service client
  • assistant virtuel
  • Google Shopping
  • SEA
  • référencement payant
  • Acquisition trafic
  • Google Analytics
  • Google Search Console
  • support client
  • Webmarketing
  • Google AdWords
  • dropshipping
  • support informatique
  • Support technique

This freelancer has confirmed full-time availability in the past 7 days.

Andjela Zlatkovic

Located in Paris

€200/day

Expert Service Client / Marketing

25  views
New
  • Langues étrangères
  • Marketing
  • Service client
  • Réseaux sociaux
  • Zendesk
  • Facturation
  • Communication
  • Agilité
  • efficacité
  • Microsoft Excel
  • Gestion clientèle
  • Marketing communication
  • Gorgias
  • relation client
  • gestion boite mail
  • Service clientèle
  • Tâches administratives
  • téléconseillère

This freelancer has confirmed full-time availability in the past 7 days.

Mathilde Charras

Located in Paris

€450/day

Consultante/cheffe de projet expérience client

1 recommendation
  • Expérience client
  • Gestion de projet
  • Gestion des opérations
  • Management d'équipe
  • Satisfaction client
  • Zendesk
  • Customer Journey
  • Fidélisation
  • Customer Relationship Management (CRM)
  • Service client
  • Customer Success Management
  • Customer support
  • Gestion relation client
  • Customer Care

Merveille P.

Located in Paris

€150/day

Customer

9  views
New
  • Helpscout
  • Gestion de projet
  • Zendesk
  • Vendeur
  • relation client
  • Mode
  • customer success
  • Service client
  • Customer Care
  • Négociation
  • Emailing
  • téléphone
  • téléphonie
  • Business development
  • TikTok

This freelancer has confirmed full-time availability in the past 7 days.

Emmanuel Moreau

Located in Paris

€350/day

Head Of Customer Care | Strong Leadership

13  views
New
  • Customer Care
  • Leadership
  • Recrutement
  • Outsourcing
  • Customer Relationship Management (CRM)
  • Zendesk
  • Intercom

Umaro Mane

Located in Paris

€350/day

Customer Care /Technical support

17  views
New
  • Zendesk
  • JIRA
  • Intercom
  • Gestion de la relation client (CRM)
  • support client
  • SAAS
  • BtoB
  • Anglais

Naël Mourouvin

Located in Paris

€400/day

Customer Success Operations

1  views
New
  • Gestion de projet
  • Business development
  • Stratégie commerciale
  • Facilitation de processus
  • CRM
  • Salesforce
  • Zendesk
  • Sales Operations
  • Operations Management
  • Reporting
  • Google Analytics
  • Mise en place de process
  • Linkedin Sales Navigator
  • Customer Journey
  • Customer Service
  • Ticketing

Mathis Robin

Located in Caen

€390/day

Chargé de service client / Consultant CSM

12  views
New
  • CRM
  • Gestion de projet
  • Emailing
  • Service client
  • Crisp
  • Zendesk
  • FAQ
  • Chatbot
  • Intercom
  • Customer Success Management
  • Customer Care
  • Customer support
  • Freshdesk

Felix Keupp

Located in Rennes

€160/day

Service client/SAV/Community Manager/ DE-FR

51  views
  • Salesforce
  • Zendesk
  • Service client
  • SAV
  • Community management
  • Allemand
  • Français

Marina Kova

Located in Boulogne-Billancourt

€600/day

Payment Operations Expert

13  views
New
  • Conseil
  • réconciliation financière
  • Moyens de paiement
  • Paiement en ligne
  • Zendesk
  • JIRA
  • Microsoft Excel
  • Google Data Studio
  • Redmine
  • APM
  • bilingue anglais
  • Management d'équipe
  • Gestion de projet
  • SDD
  • SCT
  • SOFORT
  • VISA
  • MASTERCARD

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Clemence Liquois

Located in Paris

€300/day

Customer experience - Care / Zendesk / Quality

1 recommendation
  • Zendesk
  • Customer Care
  • Customer Experience
  • Satisfaction client
  • Gestion de la qualité
  • Amélioration des processus
  • Audit interne
  • B2B
  • B2C
  • Rédaction
  • Notion
  • Coaching professionnel
  • Service client
  • relation client
  • Gestion relation client
  • Customer Success Management
  • Expérience client
  • optimisation processus
  • Customer Satisfaction
  • Fidélisation
  • SAV
  • Customer Relationship Management (CRM)
  • Customer Journey
  • customer success
  • Gestion clientèle

Brice A.

Located in Paris

€450/day

Head of Customer Experience

2  views
New
  • Zendesk
  • Service client
  • customer success
  • Recruitment
  • coaching d'équipe
  • Customer Experience
  • Customer Care
  • Customer support

This freelancer has confirmed full-time availability in the past 7 days.

Khady Paye

Located in Strasbourg

€250/day

Projets logistiques, amélioration continue

374  views
  • ADV
  • Logistique
  • Microsoft Excel
  • Microsoft Office
  • slack
  • Trello
  • zendesk
  • polyvalence
  • administratif
  • Rigueur
  • Gestion de projet
  • Gestion administrative
  • Assistante administrative
  • Relance client

Antonin Bigot

Located in Paris

€700/day

✅ Expert Service Client / Customer Success 🚀

  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Start-up
  • Service client
  • Zendesk
  • Hubspot
  • Intercom
  • Integromat
  • Notion
  • Trello
  • Pipedrive
  • Gestion de projet
  • Expérience client
  • Onboarding
  • Management d'équipe
  • Customer Care
  • Customer Journey
  • Customer support
  • Support utilisateur
  • Support technique
  • Formation
  • Conduite du changement
  • déploiement
  • Delivery Management
  • Service Delivery Manager
  • Reporting
  • relation client
  • Fidélisation
  • Scale-up
  • parcours client

Nicolas Duprat

Located in Paris

€450/day

Expert Bubble - Développeur No-Code

26  views
  • Microsoft Excel
  • Microsoft Powerpoint
  • Airtable
  • Zendesk
  • Hubspot
  • Bubble
  • Google AdWords
  • Notion
  • Webflow
  • Bubble.io
  • calendly
  • Google Sheets

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Lucie Hérard

Located in Pau

€300/day

Customer Success Manager

1 recommendation
  • Zendesk
  • Intercom
  • Shopify
  • Magento 2
  • Sylius
  • Satisfaction client
  • Conseil
  • Gestion de projet
  • Empathique
  • Excel
  • tchat
  • Service client
  • Expérience client
  • Fidélisation
  • Retool
  • flexibilité
  • polyvalente

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Ynes B.

Located in Paris

€200/day

Customer Success Specialist / Care / Zendesk

  • Anglais
  • Service client
  • Zendesk
  • Espagnol
  • assistante virtuelle
  • Mise en page
  • Traduction Espagnol Français
  • Traduction Français Anglais
  • communication écrite
  • français

This freelancer has confirmed full-time availability in the past 7 days.

Heriniaina R.

Located in Paris

€125/day

assistant virtuel/ assistant à distance

  • Assistant à distance
  • assistant virtuel
  • Service client
  • assistant administratif
  • ZENDESK
  • Prestashop
  • Mailchimp
  • support client
  • agile crm
  • Keobiz
  • Emailing
  • Facturation zoho
  • Création de template en html
  • ASCIO
  • ENOM
  • azendoo
  • Création de devis sur Zoho
  • relance facture impayée
  • Suivie des paiements factures
  • Traitement des mails entrant
  • Facturation sellsy
  • creation de devis sellsy

This freelancer has confirmed full-time availability in the past 7 days.

Héloise Lesimple

Located in Paris

€600/day

Operation manager / customer success manager

  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Gestion de projet
  • Service client
  • Account Management
  • Customer Success Management
  • business developpement
  • Start-up
  • Rédaction
  • Créatif
  • Méthode agile
  • customer success
  • Customer Journey
  • Customer Satisfaction
  • Customer Insight
  • respond.io
  • SAAS
  • B2B
  • B2C
  • Conseil
  • parcours client
  • Business development
  • Pipedrive
  • Hubspot
  • Notion
  • Scale-up
  • Process
  • Anglais
  • Opérations

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Alizé R.

Located in Paris

€280/day

Customer Success / Zendesk / SAV / Service client

1 recommendation
  • SAV
  • Service client
  • Gestion de projet
  • Expérience client
  • Customer Satisfaction
  • Réseaux sociaux
  • Zendesk
  • Gorgias
  • Shopify
  • Klaviyo
  • Recharge
  • Get Ubu
  • CRM
  • Customer Experience
  • Customer Care
  • Customer Relationship Management (CRM)
  • Customer Success Management
  • Community management
  • customer success
  • Fidélisation
  • Email marketing
  • Customer support
  • Aircall
  • Optimisation des processus
  • Stripe

Justine Cornuot

Located in Paris

€350/day

Customer success manager

  • Gestion support client
  • Zendesk
  • Gestion de projet
  • Formation
  • SAV
  • Intercom
  • Account Management
  • relation client
  • Tutoriel
  • Marketing
  • Communication marketing
  • Planification d’évènements
  • Développement commercial
  • Adobe Photoshop
  • Prospection
  • Marketing Communications
  • FAQ
  • tutoriels
  • Service client
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • customer success

Maud V.

Located in Toulouse

€730/day

💡Digitalisation/Optimisation-Service client ✉️📞

  • Zendesk
  • service client
  • KPI
  • Mise en place service client
  • satisfaction client
  • customer success
  • CSAT
  • Formulaire
  • outils de ticketing
  • outils de télécom
  • csm
  • Facilitation de processus
  • gestion de projet
  • help center
  • Microsoft Excel
  • front app
  • outils
  • customer care
  • formulaires
  • colt
  • ringover
  • sewan
  • déploiement service client
  • Marketing de contenu
  • Outils Saas
  • Outils numériques
  • Notion
  • Télécoms
  • stonly

This freelancer has confirmed full-time availability in the past 7 days.

Oum Kadiri

Located in Paris

€125/day

✔ Service Client-Customer Success-Custumer Care😍

1 recommendation
  • customer success
  • Customer Success Management
  • Customer support
  • Customer Service
  • Customer Satisfaction
  • Customer Care
  • Zendesk
  • Intercom
  • Aircall
  • Zoho CRM
  • Pipedrive
  • Onboarding
  • Service clients
  • Notion
  • Trello
  • Chorus pro
  • Canva
  • HTML5
  • PHP
  • Wordpress
  • slack
  • Paypal
  • Customer Journey
  • Customer Experience
  • Customer Relationship Management (CRM)
  • NPS
  • support client
  • support
  • Expérience client
  • Service client
  • Satisfaction client
  • Management d'équipe
  • Discord
  • CRM
  • customer communication
  • customer perception
  • helpdesk
  • Interaction
  • churn
  • désabonnement
  • Leadership

Victor F.

Located in Épinal

€200/day

Webdesign | Squarespace | User Experience expert

47  views
  • Gestion de projet
  • Expérience client
  • Service client
  • Zendesk
  • Hubspot
  • Fidélisation
  • squarespace
  • Webdesign
  • User Experience Design
  • User Experience

Sarah Baylère

Located in Paris

€170/day

Customer Support / Care (FR, EN, PT)

19  views
  • Rédaction
  • Service client
  • Français
  • Anglais
  • Espagnol
  • Portugais brésilien
  • Zendesk
  • outils collaboratifs
  • Maîtrise des outils informatiques
  • Psychologie cognitive
  • flexilibité
  • organisation
  • Efficacité professionnelle
  • empathie
  • Qualité rédactionnelle
  • Polyglotte

This freelancer has confirmed full-time availability in the past 7 days.

Stephanie Fitoussi

Located in Paris

€200/day

Customer Support/Customer Care - Operation Manager

1 recommendation
New
  • customer success
  • Service client
  • Start-up
  • Zendesk
  • Gestion de projet
  • Expérience client
  • Onboarding
  • suivi client
  • Customer Care
  • support client
  • Formation
  • expérience clients
  • Satisfaction client
  • Fidélisation
  • Opérations
  • NPS
  • Management d'équipe
  • Discord
  • Interaction
  • churn
  • SAV

Aida Derradji

Located in Paris

€350/day

Business Dev - Customer Care

6 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • Etude de marché
  • Innovation
  • stratégie commerciale
  • stratégie de prix
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe
  • stratégie de croissance
  • coaching individuel
  • segmentation
  • mobilité
  • revenue management

This freelancer has confirmed full-time availability in the past 7 days.

Cathy B

Located in Paris

€700/day

Experte en Optimisation de la Relation Client

1 recommendation
New
  • Zendesk
  • Gestion de la relation client (CRM)
  • Customer Service
  • Service client
  • parcours client
  • Formation
  • Management d'équipe
  • Satisfaction client
  • Customer Care
  • Customer Satisfaction
  • relation client
  • Customer Relationship Management (CRM)
  • Gestion relation client
  • Expérience client
  • Customer support
  • customer success
  • Audit UX
  • Mise en place de process
  • Optimisation
  • KPI

This freelancer has confirmed full-time availability in the past 7 days.

Mathilde Pro

Located in Toulouse

€126/day

Customer success trilingue ⚡️/ Service client 🤝

  • Polyvalence
  • empathie
  • Créatif
  • Polyglotte
  • Implication
  • Salesforce
  • Zendesk
  • Magento
  • Freshdesk
  • Gestion des litiges
  • Efficacité professionnelle
  • dynamisme
  • Microsoft Office
  • slack
  • Service client
  • adaptabilité
  • écoute
  • relation client
  • réactivité
  • aisance relationnelle
  • flexibilité
  • disponibilité
  • autonomie

This freelancer has confirmed full-time availability in the past 7 days.

Yoann Tasset

Located in Toulouse

€650/day

Expert Customer Success / Service Client / Zendesk

  • customer success
  • Relation client
  • Service client
  • Fidélisation
  • Zendesk
  • Hubspot
  • SAAS
  • Relations clients
  • Stratégie commerciale
  • Inbound marketing
  • CRM
  • Zapier
  • Gestion de projet
  • Processus de vente
  • Management
  • Prise de rendez-vous
  • Vente
  • Négociation de contrat
  • Accompagnement
  • Customer Service
  • Support client
  • Upsell
  • Reporting
  • Notion
  • Optimisation des processus
  • Emailing
  • omnicanal
  • Paramétrage
  • parcours client
  • UI/UX
  • Expérience client
  • Scale-up
  • Développement web
  • Configuration
  • Amélioration continue
  • Intégration
  • Intégration web
  • Analyse de données
  • Metabase
  • SQL
  • NPS
  • Customer Success Management
  • Satisfaction client
  • déploiement
  • Salesforce
  • Logiciel en tant que Service (SaaS)
  • Chatbot
  • Chatter

This freelancer has confirmed full-time availability in the past 7 days.

Aina A.

Located in Paris

€130/day

Assistante virtuelle - Service client - Admin

  • Service client
  • Assistante virtuelle
  • Support client
  • customer care
  • zendesk
  • tchat
  • Hubspot
  • Shopify
  • assistance administrative
  • Modération
  • Réseaux sociaux
  • Tâches administratives
  • Mails
  • sav
  • Customer support
  • Facebook
  • E-commerce
  • service après vente
  • Base de données
  • Saisie de données
  • data entry
  • suivi client
  • Reportings

This freelancer has confirmed full-time availability in the past 7 days.

Arnaud De La Celle

Located in Paris

€600/day

Expert Relation Client🚀Customer Success I Zendesk

  • Customer Service
  • Customer Relationship Management (CRM)
  • Service client
  • Zendesk
  • Crisp
  • Snapcall
  • customer success
  • Customer Experience
  • Sales Management
  • Formation
  • Stratégie commerciale
  • Head of operation
  • Directeur operation
  • Account Management
  • COO
  • Salesforce
  • CRM
  • Marketing
  • Pipedrive
  • Sales enablement
  • Sales operation
  • Stratégie d'entreprise
  • Gestion de projet
  • Microsoft Excel
  • Finance
  • Business plan
  • Business analysis
  • Conseil en organisation
  • Expert crm
  • Customer Journey
  • Customer Care
  • Customer support
  • Start-up
  • Scale-up
  • Notion
  • Business development
  • Qualité
  • centre d'appel
  • Chatbot
  • Ticketing

Alexandre Raux

Located in Paris

€270/day

CRM / Customer Care

  • Customer Service
  • Hubspot
  • Zendesk
  • CRM
  • automation
  • Recrutement
  • proactivité
  • Business model
  • SAV
  • Conseil en recrutement
  • Business development
  • Facilitation de processus
  • HubSpot Marketing
  • customer success
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Journey
  • Customer Satisfaction
  • Service client
  • Outbound Marketing
  • Expérience client
  • Business Strategy

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Jean-Sébastien Catier

Located in Paris

€750/day

Consultant outils saas : CRM Hubspot Zendesk

  • CRM
  • zendesk
  • Hubspot
  • Service client
  • Conseil
  • SAAS
  • Gestion de projet
  • Integromat
  • airtable

This freelancer has confirmed full-time availability in the past 7 days.

Mohamed Ennassiri

Located in Paris

€150/day

Customer Care Experience

6  views
New
  • Gestion de projet
  • Rédaction
  • Réseaux sociaux
  • Rédaction web
  • SEO
  • Ticketing
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Naoual Q.

Located in Paris

€340/day

Service client / Customer Success / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle

Mélanie Dosreis

Located in Villemoisson-sur-Orge

€550/day

Consultante en communication et marketing digital

107  views
  • Webmarketing
  • Communication digitale
  • Marketing de contenu
  • Rédaction web
  • Conception rédaction
  • CRM
  • Planning stratégique
  • Analyse de données
  • Partenariats
  • Tableau software
  • Zendesk
  • Braze
  • Trello
  • Basecamp
  • Design Newsletter
  • Marketing digital
  • Gestion des contenus
  • Gestion de projet
  • Réseaux sociaux
  • Analyse de marché
  • Statistiques web
  • Expérience utilisateur
  • Gestion de projet agile
  • Rédaction de contenu web
  • SEO
  • Comportement du consommateur
  • Rédaction publicitaire
  • Marketing mobile
  • Marketing sur les réseaux sociaux
  • Stratégie marketing
  • Google Analytics
  • HTML
  • Service client
  • Parler en public
  • Diplomatie
  • Sens de l’organisation
  • Design Thinking
  • Anglais
  • Benchmarking
  • Service après-vente
  • Rédaction d’articles
  • Test A/B
  • Empathie
  • Sens de l'écoute

This freelancer has confirmed full-time availability in the past 7 days.

Victor Brl

Located in Paris

€250/day

Web Scraping, Data Scientist & Excel VBA

  • Web Scraping
  • Génération de leads
  • Growth hacking
  • Google Analytics
  • Google Sheets
  • VBA
  • Microsoft Excel
  • Analyse de données
  • Gestion de projet
  • Salesforce
  • slack
  • Trello
  • Notion
  • Zendesk
  • Intercom
  • Pipedrive

Nawal Q.

Located in Paris

€350/day

Support client / Zendesk / Optimisation / Customer

1 recommendation
  • Conseil
  • support client
  • Service client
  • Expérience client
  • Evénementiel
  • Gestion de projet
  • Management d'équipe
  • Stratégie d'entreprise
  • Community management
  • Relation clients
  • organisation
  • Organisation de voyages
  • voyage
  • Tour Leader
  • coordination
  • Coordination de projet
  • Transformation digitale
  • booking
  • travail en équipe
  • Cahier des charges
  • team building
  • parcours client
  • Microsoft Excel
  • Wordpress
  • Microsoft Word
  • Word
  • Zendesk
  • front
  • Shopify
  • Expert Shopify
  • assistance administrative

Maïssarath I.

Located in Les Pavillons-sous-Bois

€225/day

Customer Care Agent/Support client/SAV

  • Gestion de la relation client (CRM)
  • Business development
  • Stratégie commerciale
  • relation client
  • account manager
  • Satisfaction client
  • conseiller client
  • customer success
  • Service client
  • Fidélisation
  • Customer Care
  • Expérience client
  • Customer Satisfaction
  • Customer Service
  • Customer support
  • SAV
  • support client
  • Customer Relationship Management (CRM)
  • Gestion relation client
  • Customer Success Management
  • Prospection commerciale
  • efficacité commerciale
  • Hotline
  • Maîtrise des outils de supports clients
  • Amelioration de l'expérience client
  • Salesforce
  • administrative support
  • Support utilisateur
  • Zendesk
  • B2B-B2C
  • Customer journey
  • Phoning

This freelancer has confirmed full-time availability in the past 7 days.

Roger A.

Located in Nice

€300/day

Service Client | Customer Care | Agent | Zendesk

1 recommendation
  • Customer Service
  • SAV
  • Service client
  • support client
  • Customer Care
  • FAQ
  • Customer support
  • Customer Satisfaction
  • customer success
  • Base de connaissances
  • AARRR
  • Zendesk
  • Customer Journey
  • Customer Relationship Management (CRM)
  • Ticketing
  • Gestion de la relation client (CRM)
  • Suite Google
  • Suite Adobe
  • Trello
  • Stripe
  • Paypal
  • sumup
  • slack
  • google meet
  • Zoom
  • Mailchimp
  • relation client
  • Fidélisation
  • recruter
  • rassurer un user
  • identifier des incidents
  • Hotline
  • Ringover
  • Aircall
  • Prestashop
  • gestion du stress
  • Zapier
  • Design Thinking
  • CRM
  • User Experience Design
  • automation
  • tchat
  • Assistante virtuelle
  • Intercom
  • Crisp
  • Atlassian JIRA
  • Atlassian Confluence
  • Support utilisateur
  • Développement Front-End
  • Intégration web

Fabien Monnier

Located in Rennes

€390/day

Consultant service client

  • Gestion de projet
  • Optimisation des processus
  • Management d'équipe
  • E-commerce
  • Customer Relationship Management (CRM)
  • Chatbot
  • Analyse de données
  • Microsoft Excel
  • SQL
  • Zendesk
  • Communication digitale
  • Stratégie de communication
  • Mailchimp
  • Customer Service
  • Freshdesk
  • ERP
  • Google My Business
  • Microsoft Powerpoint
  • Transformation digitale
  • Planning stratégique
  • CRM
  • Google Sheets

This freelancer has confirmed full-time availability in the past 7 days.

Sophie Titeca

Located in Lille

€175/day

Service Client/Traduction/Rédaction Web

  • Service client
  • Rédaction web
  • Traduction
  • Traduction Français Anglais
  • Traduction Français Espagnol
  • Traduction Anglais Français
  • Traduction Espagnol Français
  • Zendesk
  • SAV
  • copywriting
  • support client
  • Microsoft Office
  • HelpDesk
  • Gorgias
  • Shopify
  • Mirakl

This freelancer has confirmed full-time availability in the past 7 days.

Mario N.

Located in Paris

€126/day

Intégrateur e-learning et administrateur LMS

108  views
  • Learning Management System
  • E-learning
  • Traduction Français Anglais
  • Traduction Anglais Français
  • Formation en ligne
  • Application web
  • Présentation Powerpoint
  • Montage vidéo
  • Emailing
  • Zendesk
  • Modération web
  • Google Drive
  • Gmail
  • Translation
  • Translation English-French
  • Translation French-English
  • data entry
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Français
  • Anglais
  • Réseaux sociaux
  • Facebook
  • Instagram
  • LinkedIn
  • Moodle
  • Animation de formation
  • Microsoft Powerpoint
  • Filmora

Baptiste Arrecot

Located in Bordeaux

€250/day

Développeur Fullstack - Python/SQL/NodeJS

  • C
  • C++
  • Python
  • Docker
  • C#
  • Jenkins
  • bash
  • Node.js
  • MySQL
  • Zendesk
  • Gitlab
  • PostgreSQL
  • GitHub
  • Git
  • docker-compose
  • Arduino

This freelancer has confirmed full-time availability in the past 7 days.

Cynthia Raymond

Located in Cadaujac

€125/day

Rédactrice web farfelue, pro du storytelling

22  views
  • Rédaction web
  • Correction
  • Relecture
  • Communication digitale
  • SEO
  • Blog
  • Réseaux sociaux
  • Communiqué de presse
  • Design Newsletter
  • E-commerce
  • E-réputation
  • Google Analytics
  • Zendesk
  • Webmarketing
  • Stratégie webmarketing
  • Community management
  • Storytelling
  • Newsletters
  • Description de produits
  • Rédaction de discours

This freelancer has confirmed full-time availability in the past 7 days.

Tsiritra A.

Located in Paris

€150/day

Assistante virtuelle, Community Manager, SAV-SAC

2 recommendations
  • Rédaction
  • Email Support
  • SAV