182 “Zendesk" freelancers available

Ségolène Hartmanns

Located in Paris

€160/day

Customer Care/CSM

272  views
  • Hubspot
  • Salesforce
  • Stratégie commerciale
  • Zendesk
  • Sage
  • Emailing
  • Fidélisation
  • Management d'équipe
  • Rédaction
  • Microsoft Office

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Léa Lalamy

Located in Lyon

€170/day

Service client & Assistante virtuelle

1 recommendation
  • Zendesk
  • SAV
  • E-commerce
  • Service client
  • CRM
  • Prestashop
  • Customer Journey
  • slack
  • Chatbot

Benoit Ichard

Located in Albi

€135/day

Support client / Opérations / Automatisation

262  views
  • Service client
  • automation
  • Zendesk
  • CRM
  • Gestion de projet
  • Gestion de projet web
  • Dernier kilomètre
  • Foodtech

Laurine Vaudet

Located in Marseille

€250/day

Customer Success, Support Client

  • relation clients
  • support client
  • support admonistratif
  • Gestion de projet
  • Evénementiel
  • sales
  • zendesk
  • Salesforce
  • organisation
  • recherche de fournisseurs
  • recherche atelier de confection

Hannah Baylère

Located in Paris

€170/day

Customer Support / Care (français et anglais)

163  views
  • Customer Service
  • Customer support
  • Customer Experience
  • Zendesk
  • Gestion de conflits
  • Résolution de problèmes
  • Customer Satisfaction

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aida Derradji

Located in Paris

€400/day

Business Dev - Customer Care

5 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • Etude de marché
  • Innovation
  • stratégie commerciale
  • stratégie de prix
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe
  • stratégie de croissance
  • coaching individuel
  • segmentation
  • mobilité
  • revenue management

Sibel Yener

Located in Paris

€250/day

Care / Support / Success

229  views
  • zendesk
  • customer success
  • intercom
  • Start-up
  • Gestion de la relation client (CRM)
  • Customer care
  • service client
  • Gestion de projet

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Laura C.

Located in Paris

€250/day

Customer Care

2 recommendations
  • Anglais courant
  • Zendesk
  • Shopify
  • Magento
  • Aircall
  • Très bonne orthographe
  • Patience
  • Ecoute active
  • Très bon relationnel
  • Communication
  • Service client
  • relation client
  • téléconseillère
  • Gestion mails
  • suivi clientèle
  • permanence téléphonique
  • télésecrétariat
  • Gestion clientèle
  • Standard téléphonique
  • conseiller client
  • SAV
  • assistance personnelle
  • accueil téléphonique
  • Relance client
  • B2C
  • Avant-vente
  • customer success
  • Customer Care
  • Prospection téléphonique
  • slack
  • Stripe
  • Atlassian JIRA
  • Intercom

Vincent Hebert

Located in Chantilly

€450/day

Customer Success Manager

200  views
  • Customer Success Management
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Livestorm
  • Hubspot
  • Notion
  • Metabase
  • Looker
  • Formation produit
  • Installation produit
  • Suivie client
  • NPS

Clemence Liquois

Located in Paris

€300/day

Customer experience - Care / Zendesk / Quality

1 recommendation
  • Zendesk
  • Customer Care
  • Customer Experience
  • Satisfaction client
  • Gestion de la qualité
  • Amélioration des processus
  • Audit interne
  • B2B
  • B2C
  • Rédaction
  • Notion
  • Coaching professionnel
  • Service client
  • relation client
  • Gestion relation client
  • Customer Success Management
  • Expérience client
  • optimisation processus
  • Customer Satisfaction
  • Fidélisation
  • SAV
  • Customer Relationship Management (CRM)
  • Customer Journey
  • customer success
  • Gestion clientèle
  • Ticketing

Umaro Mane

Located in Paris

€350/day

Customer Care /Technical support

111  views
  • Zendesk
  • JIRA
  • Intercom
  • Gestion de la relation client (CRM)
  • support client
  • SAAS
  • BtoB
  • Anglais

Tom Loichot

Located in Paris

€450/day

Project Manager (Data /CRM), Customer Care Manager

207  views
  • Salesforce
  • Hubspot
  • Zendesk
  • ActiveCampaign
  • Sendinblue
  • Notion
  • Zapier
  • Integromat
  • Airtable
  • Bubble
  • Tableau
  • Microsoft Excel
  • Mailjet
  • Mailchimp
  • Wordpress
  • Shopify

Jovana A.

Located in Paris

€600/day

Content Strategist

90  views
  • Zendesk
  • Salesforce
  • Tableau
  • Gestion de projet
  • Traduction Français Anglais
  • Traduction Espagnol Français
  • Lucid Charts
  • Marketing communication
  • Customer Journey
  • Gestion relation client
  • Content Strategy
  • Customer Experience
  • Customer Insight
  • Customer Satisfaction
  • Customer Care
  • Content Management
  • Communication strategy
  • Proofreading/Editing
  • Notion
  • Optimisation des processus

Constance De Marion

Located in Paris

€250/day

Customer Care expert

4 recommendations
  • zendesk
  • Intercom
  • Sprinklr
  • support client
  • Hubspot
  • dynamique
  • relation client
  • procédures
  • adaptabilité
  • Customer care
  • empathique
  • esprit d'équipe
  • phoning
  • teamwork
  • réceptionniste
  • Anglais
  • tourisme
  • hôtellerie
  • orthographe
  • Microsoft Office
  • grammaire
  • Syntaxe
  • personnel navigant commercial
  • Microsoft Powerpoint
  • Microsoft Word
  • Comptabilité
  • solutions
  • calme
  • Chatbot
  • tone of voice
  • Notion
  • SAV
  • back office Wordpress

Hicham Bouchikhi

Located in Paris

€400/day

Expert CRM Hubspot | Zendesk | Pipedrive

4 recommendations
  • Zendesk
  • Hubspot
  • HubSpot Marketing
  • hubspot sales
  • Pipedrive
  • CRM
  • Marketing automation
  • Workflow
  • SEO
  • Email marketing
  • Lead nurturing
  • Landing page
  • Inbound marketing
  • Traffic acquisition
  • Développement Front-End
  • Développement web
  • Ruby on Rails
  • Génération de leads
  • Zapier

Grégoire Baseotto

Located in Bordeaux

€700/day

Head of Customer Care

100  views
  • Zendesk
  • Salesforce
  • CRM
  • Stratégie de communication
  • Gestion de projet
  • Service client
  • Gestion de la relation client (CRM)
  • Customer Relationship Management (CRM)
  • Customer Service
  • Customer support
  • Management d'équipe
  • Conduite du changement
  • Scale-up
  • Start-up
  • Développement international

Melissa P.

Located in Pessac

€190/day

Support Client / Customer Care

1 recommendation
  • Intercom
  • Customer Care
  • Start-up
  • Microsoft Powerpoint
  • Zendesk
  • Hubspot
  • Expérience utilisateur
  • Customer Success Management
  • customer success
  • Service client
  • Customer support
  • Customer Satisfaction
  • Customer Service
  • Satisfaction client
  • Gestion relation client
  • Aircall

Léa Thévenoux

Located in Le Fousseret

€200/day

Rédactrice web, correctrice de texte FR

59  views
  • Rédaction web
  • Rédaction
  • Réseaux sociaux
  • Blog
  • Correction
  • Relecture
  • Zendesk

Thomas Ribera

Located in Bordeaux

€450/day

Responsable Service Client / Customer Care

1 recommendation
  • Service client
  • service après-vente
  • support
  • fidélisation
  • head of support
  • slack
  • zendesk
  • helpscout
  • Microsoft Office
  • Chatbot
  • Facebook
  • Instagram
  • Digital Marketing
  • Gestion de projet
  • Stratégie de communication
  • customer success
  • marketing relationnel
  • AirCall
  • relation client
  • Expérience client
  • Customer Care
  • Customer Journey
  • Satisfaction client
  • Customer support
  • Customer Service
  • Customer Success Management
  • CRM
  • Customer Satisfaction
  • Gestion de la connaissance

Brice A.

Located in Paris

€450/day

Head of Customer Experience

69  views
  • Zendesk
  • Service client
  • customer success
  • Recruitment
  • coaching d'équipe
  • Customer Experience
  • Customer Care
  • Customer support

Erwan S.

Located in Évian-les-Bains

€180/day

Assistant Virtuel/ Customer Success/Service Client

1 recommendation
  • Shopify
  • Wordpress
  • Trello
  • Zendesk
  • assistant virtuel
  • support client
  • SEA
  • google trends
  • Google Analytics
  • Ubbersuggest
  • SEO
  • Answer the public
  • SEM
  • Webmarketing
  • Réseaux sociaux

Alexia M

Located in Paris

€140/day

Service Client/Customer Care

194  views
  • SAV
  • Service client
  • Customer Care
  • relation client
  • Expérience client
  • Fidélisation client
  • Zendesk
  • Emailing
  • assistant virtuel
  • Réseaux sociaux
  • Instagram
  • Communication
  • Marketing
  • E-commerce
  • Communication digitale
  • Marketing de contenu
  • image de marque
  • Branding
  • support client
  • Gestion de la relation client (CRM)
  • Conseil
  • suivi client
  • Customer Satisfaction
  • Français
  • customer success
  • Gestion clientèle
  • Gestion mails

Manon Silva Ramos

Located in Melun

€450/day

Customer Success & Experience / Zendesk / Start-Up

3 recommendations
  • Expérience Client
  • Service Client
  • Satisfaction Client
  • Zendesk
  • Customer Success
  • Tourisme
  • Start-up
  • Customer Journey
  • Customer Voice
  • Relation Client
  • Gestion de Projet
  • Chatbot
  • FAQ
  • Automation
  • Enquête Client
  • Baromètre Client
  • Management d'équipe
  • Scale-up
  • Aérien
  • Ecommerce
  • stratégie commerciale

This freelancer has confirmed part-time availability (1 day per week) in the past 7 days.

Part-time, 1 day per week

Catherine Szlapka

Located in Perpignan

€280/day

Support client / formation logiciels

  • Support applicatif
  • Formation utilisateurs
  • Support client
  • Sav
  • Assistance
  • Service client
  • Zendesk
  • Base de données
  • Microsoft Office

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Ynes B.

Located in Paris

€200/day

Customer Care Specialist / Care / Zendesk

  • Anglais
  • Service client
  • Zendesk
  • Espagnol
  • assistante virtuelle
  • Mise en page
  • Traduction Espagnol Français
  • Traduction Français Anglais
  • communication écrite
  • français
  • Traduction Français Espagnol

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Marion Jumeau

Located in Lille

€250/day

Digital Marketing & Customer success

249  views
  • Réseaux sociaux
  • Stratégie de communication
  • Marketing
  • Customer Service
  • Zendesk
  • Marketing de contenu
  • Customer Care
  • Customer Satisfaction
  • Veille concurrentielle
  • Service client
  • Marketplace
  • customer success
  • Email marketing
  • Webmarketing
  • Stratégie webmarketing
  • LinkedIn Marketing
  • Marketing communication
  • Inbound marketing
  • Instagram Marketing
  • Consultant marketing digital

Victor F.

Located in Épinal

€200/day

Webdesign | Squarespace | User Experience expert

202  views
  • Gestion de projet
  • Expérience client
  • Service client
  • Zendesk
  • Hubspot
  • Fidélisation
  • squarespace
  • Webdesign
  • User Experience Design
  • User Experience

Farisa Copol

Located in Paris

€500/day

Consultante Relation et Expérience Client

218  views
  • Gestion de la relation client (CRM)
  • Optimisation des processus
  • Zendesk
  • Création de contenus
  • Intercom
  • Formation
  • Gestion des litiges
  • Customer Success Management
  • Customer support
  • Customer Journey
  • Customer Satisfaction

Fanchon Mayaudon-Courtel

Located in Paris

€650/day

No code Ops

  • Zendesk
  • Customer Journey
  • Zapier
  • Réseaux sociaux
  • Formation Réseaux Sociaux
  • Business development
  • Twitter
  • Community management
  • Communication
  • Lean management
  • Facebook
  • Instagram
  • Marketing de contenu
  • Veille concurrentielle
  • Start-up
  • Coaching
  • Evénementiel
  • Conception rédaction
  • Rédaction web
  • Communication digitale
  • Relations presse
  • Blog
  • Conduite du changement
  • CSS3
  • HTML5
  • customer success
  • No code

This freelancer has confirmed full-time availability in the past 7 days.

Marion N

Located in Paris

€150/day

Customer care / Service client / Fidélisation

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing
  • gestion client
  • Gestion des litiges
  • Stripe
  • Community manager instagram

Antoine Saillant

Located in Paris

€250/day

Customer Care Specialist

196  views
  • Customer Experience
  • Customer Care
  • Service client
  • Satisfaction client
  • Zendesk
  • Atlassian JIRA
  • slack
  • Ticketing
  • Intercom
  • support client
  • customer success
  • Customer support
  • Customer Satisfaction
  • Customer Service
  • relation client
  • Gestion relation client
  • Customer Success Management

Naël Mourouvin

Located in Paris

€300/day

Customer Operations

137  views
  • Gestion de projet
  • Business development
  • Stratégie commerciale
  • Facilitation de processus
  • CRM
  • Salesforce
  • Zendesk
  • Sales Operations
  • Operations Management
  • Reporting
  • Google Analytics
  • Mise en place de process
  • Linkedin Sales Navigator
  • Customer Journey
  • Customer Service
  • Ticketing
  • Gestion relation client
  • Account Management
  • Service client
  • Customer Success Management
  • Inbound Sales
  • Sales enablement
  • customer success
  • Satisfaction client
  • Customer Satisfaction
  • Key Account Management

Merveille P.

Located in Paris

€178/day

Customer

81  views
  • Helpscout
  • Gestion de projet
  • Zendesk
  • Vendeur
  • relation client
  • Mode
  • customer success
  • Service client
  • Customer Care
  • Négociation
  • Emailing
  • téléphone
  • téléphonie
  • Business development
  • TikTok

Paul D.

Located in Bordeaux

€400/day

Product Builder CRM - Transition Digitale / NoCode

100  views
  • Freshdesk
  • Hubspot
  • Airtable
  • Make
  • Zendesk
  • Integromat
  • calendly
  • Typeform
  • FreshWorks

Solenn Berho

Located in Hendaye

€155/day

Customer Success Manager

2 recommendations
  • Shopify
  • Zendesk
  • Gorgias
  • Canva
  • Microsoft Excel
  • ClickUp
  • Notion
  • slack
  • Prestashop
  • squarespace

Gaudencio Miguel

Located in Paris

€300/day

IT Support Engineer

355  views
  • Hardware PC / Apple
  • IOS/Android
  • Os X
  • Active Directory
  • JAMF MDM
  • Mobile Iron MDM
  • ZenDesk
  • TopDesk
  • Network Admin
  • Smartphone
  • Microsoft Exchange
  • Administration réseaux
  • VMWARE
  • Virtualisation
  • Administration système
  • Debian

Justine Cornuot

Located in Paris

€350/day

Customer success manager

  • Gestion support client
  • Zendesk
  • Gestion de projet
  • Formation
  • SAV
  • Intercom
  • Account Management
  • relation client
  • Tutoriel
  • Marketing
  • Communication marketing
  • Planification d’évènements
  • Développement commercial
  • Adobe Photoshop
  • Prospection
  • Marketing Communications
  • FAQ
  • tutoriels
  • Service client
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • customer success

Lucie Hérard

Located in Pau

€300/day

Customer Success Manager

1 recommendation
  • Zendesk
  • Intercom
  • Shopify
  • Magento 2
  • Sylius
  • Satisfaction client
  • Conseil
  • Gestion de projet
  • Empathique
  • Excel
  • tchat
  • Service client
  • Expérience client
  • Fidélisation
  • Retool
  • flexibilité
  • polyvalente

Cathy B

Located in Paris

€750/day

Experte en Optimisation de la Relation Client

1 recommendation
  • Zendesk
  • Gestion de la relation client (CRM)
  • Customer Service
  • Service client
  • parcours client
  • Formation
  • Management d'équipe
  • Satisfaction client
  • Customer Care
  • Customer Satisfaction
  • relation client
  • Customer Relationship Management (CRM)
  • Gestion relation client
  • Expérience client
  • Customer support
  • customer success
  • Audit UX
  • Mise en place de process
  • Optimisation
  • KPI

Edouard Gonet

Located in Paris

€600/day

Expert Service Client & Intégrateur Zendesk

  • Zendesk
  • Service client
  • support client
  • Gestion de la relation client (CRM)
  • Freshdesk
  • Intercom
  • Gorgias
  • crisp
  • Customer Care
  • Customer support
  • SAV

Jeoffrey Jouannet

Located in Paris

€800/day

⭐️ Customer Success / Zendesk / Churn Killer

3 recommendations
  • Zendesk
  • customer success
  • Customer Care
  • Rétention client
  • Relation clients
  • Satisfaction client
  • Outsourcing
  • Churn
  • Bot
  • Customer Success Management
  • CSM
  • Service client
  • Customer support

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Sung-Bok Leitner

Located in Rennes

€180/day

Relation clientèle, administration des ventes, SAV

2 recommendations
  • Zendesk
  • Wordpress
  • SAV
  • Relation client
  • Rédaction web
  • Réseaux sociaux
  • Blog
  • CRM
  • Rédaction newsletter
  • Email marketing
  • Rédaction contenu
  • description produit
  • création contenu
  • Webmarketing
  • Rédaction fiche produit
  • Communication digitale
  • Consultant marketing digital
  • écriture persuasive
  • Brand content
  • Freshdesk

This freelancer has confirmed full-time availability in the past 7 days.

Nawal Q.

Located in Paris

€340/day

Service client / Customer Success / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle
  • assistante digitale
  • assistante administrative

Théophane M.

Located in Paris

€450/day

🚀Head of Customer Care 🚀

  • zendesk
  • Facebook Marketing
  • Microsoft Power BI
  • Intercom
  • Freshdesk
  • Transformation digitale
  • Communication digitale
  • Service client
  • Community management
  • Gestion de projet
  • Marketing
  • Stratégie webmarketing
  • Stratégie commerciale
  • Gestion de projet web
  • Stratégie de communication
  • Stratégie de positionnement
  • customer success
  • webmarketing strategy
  • consultant marketing
  • formation service client
  • fresdesk
  • Instagram Marketing
  • digital communication
  • QlikView
  • Qlik Sense
  • Power BI
  • Retail
  • E-commerce

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Jean-Sébastien Catier

Located in Paris

€750/day

Consultant outils saas : CRM Hubspot Zendesk

  • CRM
  • zendesk
  • Hubspot
  • Service client
  • Conseil
  • SAAS
  • Gestion de projet
  • Integromat
  • airtable

This freelancer has confirmed full-time availability in the past 7 days.

Yoann Tasset

Located in Paris

€650/day

Expert Customer Success / Service Client / Zendesk

  • Service client
  • customer success
  • Relation client
  • Fidélisation
  • Zendesk
  • Hubspot
  • Relations clients
  • Inbound marketing
  • CRM
  • Zapier
  • Gestion de projet
  • Processus de vente
  • Management
  • Prise de rendez-vous
  • Accompagnement
  • Customer Service
  • Support client
  • Upsell
  • Reporting
  • Notion
  • Optimisation des processus
  • Emailing
  • omnicanal
  • Paramétrage
  • parcours client
  • UI/UX
  • Expérience client
  • Scale-up
  • Configuration
  • Amélioration continue
  • Intégration
  • Intégration web
  • Analyse de données
  • Metabase
  • SQL
  • NPS
  • Customer Success Management
  • Satisfaction client
  • déploiement
  • Salesforce
  • Logiciel en tant que Service (SaaS)
  • Chatbot
  • Chatter
  • Hotjar
  • Crisp
  • Intercom
  • Pipedrive
  • front
  • live agent
  • Coaching individuel

This freelancer has confirmed full-time availability in the past 7 days.

Rose Amélie Lima

Located in Épône

€350/day

Chef de Projet conduite du changement

  • Salesforce
  • Zendesk
  • Marketing
  • Gestion de la relation client (CRM)
  • Microsoft Office
  • Sage X3
  • Commercial
  • Customer Service
  • Customer Experience
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • customer success
  • Service client
  • CRM
  • Customer support
  • Customer Success Management
  • Customer Care
  • Expérience client
  • Customer Journey
  • relation client
  • support client
  • Fidélisation
  • Satisfaction client
  • SAV
  • Gestion relation client
  • télévente
  • Prospection commerciale
  • Stratégie commerciale
  • SAP CRM
  • Anglais
  • Monday

Sarah Baylère

Located in Paris

€170/day

Customer Support / Care (FR, EN, PT)

147  views
  • Rédaction
  • Service client
  • Français
  • Anglais
  • Espagnol
  • Portugais brésilien
  • Zendesk
  • outils collaboratifs
  • Maîtrise des outils informatiques
  • Psychologie cognitive
  • flexilibité
  • organisation
  • Efficacité professionnelle
  • empathie
  • Qualité rédactionnelle
  • Polyglotte

This freelancer has confirmed full-time availability in the past 7 days.

Florian Vannier

Located in Nantes

€900/day

Consultant zendesk

1 recommendation
  • Zendesk
  • relation client
  • Stratégie commerciale
  • Management d'équipe
  • Conseil
  • Organisation
  • Formation
  • iadvize
  • Gestion de projet
  • Intégration web
  • Conduite du changement
  • Transformation digitale
  • Start-up

Aina A.

Located in Cité Madagascar

€125/day

Assistante virtuelle - Customer success

  • Service client
  • Assistante virtuelle
  • Support client
  • Zendesk
  • Hubspot
  • Customer Care
  • SAV
  • Modération
  • Chatbot
  • Shopify
  • assistance administrative
  • Mails
  • Réseaux sociaux
  • Tâches administratives
  • Customer support
  • Facebook
  • E-commerce
  • service après vente
  • Base de données
  • Saisie de données
  • data entry
  • suivi client
  • Reportings

Nanaba Guirassy

Located in Paris

€140/day

Customer support - SAV - Service client

124  views
  • Zendesk
  • Intercom
  • Emailing
  • Salesforce
  • User Experience Design
  • UX Design
  • Email marketing
  • Service client
  • Customer Care
  • Customer Service
  • Customer Experience
  • customer success
  • Customer Relationship Management (CRM)
  • Customer support
  • Customer Satisfaction
  • Customer Journey
  • Customer Success Management
  • customer
  • relation client
  • Gestion de la relation client (CRM)
  • Relation clients
  • Expérience client
  • support client
  • suivi client
  • Satisfaction client
  • client
  • Marketing
  • Réseaux sociaux

This freelancer has confirmed full-time availability in the past 7 days.

Florian M.

Located in Dax

€160/day

Customer Support Specialist ex ManoMano

192  views
  • Customer service
  • Service client
  • gestion de tickets
  • Zendesk
  • Paypal
  • Fraude
  • Réseaux sociaux
  • slack
  • Customer support
  • Satisfaction client
  • Customer Care
  • Customer Satisfaction
  • Stripe
  • alcmeon
  • diabolocom
  • litiges transporteurs
  • B2B
  • B2C
  • Gestion relation client
  • customer success
  • relation client
  • SAV
  • Gestion clientèle
  • Crisp

This freelancer has confirmed full-time availability in the past 7 days.

Stephanie Fitoussi

Located in Paris

€200/day

Customer Support/Customer Care - Operation Manager

1 recommendation
  • customer success
  • Service client
  • Start-up
  • Zendesk
  • Gestion de projet
  • Expérience client
  • Onboarding
  • suivi client
  • Customer Care
  • support client
  • Formation
  • expérience clients
  • Satisfaction client
  • Fidélisation
  • Opérations
  • NPS
  • Management d'équipe
  • Discord
  • Interaction
  • churn
  • SAV

Thibaut Martin

Located in Paris

€650/day

Expert Service Client | Zendesk | Dixa

204  views
  • Customer support
  • Consulting
  • Customer Experience
  • Zendesk
  • Dixa
  • customer service
  • Customer Loyalty/ Retention
  • Outsourcing
  • Aircall
  • Kustomer
  • Intercom
  • Elevio
  • Klaus.app
  • Atlassian JIRA
  • Quality Review
  • Channel strategy
  • Web3
  • Reporting
  • Looker
  • Google Sheets
  • Google Analytics
  • Discord
  • Sentisum
  • Process facilitation

Léa Olivier

Located in Paris

€250/day

Customer Care Agent

196  views
  • Service client
  • Zendesk
  • B2B-B2C
  • Start-up
  • Customer support
  • Bilingue Français/Anglais
  • SAV
  • Expérience client
  • Conseil
  • Business development
  • Satisfaction client
  • Customer Service
  • Customer Success Management
  • Customer Satisfaction
  • customer success
  • Customer Care
  • Customer Relationship Management (CRM)
  • Fidélisation
  • Account Management
  • Customer Journey
  • Gestion relation client
  • Sales enablement
  • Key Account Management
  • Stratégie commerciale
  • support client
  • Prospection commerciale
  • efficacité commerciale
  • télévente
  • Vente complexe
  • Closing
  • cold calling
  • New Business Development
  • Business Strategy
  • Négociation
  • phoning
  • Télémarketing
  • Marketing stratégique
  • Commercial

Lena Dunan

Located in Lille

€650/day

Experte Zendesk - Experte en relation client

  • Service client
  • centre d'appel
  • Gestion de projet
  • Zendesk
  • BPO
  • externalisation
  • Optimisation
  • Maitrise des outils
  • omnicanal
  • Administration système
  • Customer Experience
  • Customer Service
  • customer success
  • support
  • 3CX
  • Data
  • explore
  • FAQ
  • HelpDesk
  • Customer Relationship Management (CRM)
  • talk

Rija R.

Located in Paris

€175/day

Customer Support Agent, Zendesk Expert

119  views
  • Customer support
  • Modération web
  • Social Media Insights
  • Translation English-French
  • Traduction Français Anglais
  • Zendesk
  • Agorapulse
  • Alcméon
  • LiveChat
  • Spreadsheet
  • Proofreading/Editing

Nicolas Duprat

Located in Paris

€450/day

Expert Bubble - Développeur No-Code

147  views
  • Microsoft Excel
  • Microsoft Powerpoint
  • Airtable
  • Zendesk
  • Hubspot
  • Bubble
  • Google AdWords
  • Notion
  • Webflow
  • Bubble.io
  • calendly
  • Google Sheets

Germain Maliczak

Located in La Rochelle

€500/day

Customer Success | Service Client | Zendesk

125  views
  • support client
  • Service client
  • customer success
  • Optimisation des processus
  • Zendesk
  • Freshdesk
  • Crisp
  • Gestion de la relation client (CRM)
  • FAQ
  • Bot
  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Customer Service
  • Customer support
  • Satisfaction client
  • Monday

Olivier Franchesquin

Located in Marseille

€800/day

Transformation Digitale & Intégrateur CRM Hubspot

2 recommendations
  • Gestion de la relation client (CRM)
  • CRM Integration
  • Transformation digitale
  • Hubspot
  • Zendesk
  • easiware
  • SaaS
  • Gestion de projet
  • Architecture SI
  • MOA
  • ITIL4
  • Management d'équipe
  • Salesforce
  • HubSpot Marketing
  • hubspot sales

Andjela Zlatkovic

Located in Paris

€200/day

Expert Service Client / Marketing

122  views
  • Langues étrangères
  • Marketing
  • Service client
  • Réseaux sociaux
  • Zendesk
  • Facturation
  • Communication
  • Agilité
  • efficacité
  • Microsoft Excel
  • Gestion clientèle
  • Marketing communication
  • Gorgias
  • relation client
  • gestion boite mail
  • Service clientèle
  • Tâches administratives
  • téléconseillère

Maud V.

Located in Toulouse

€730/day

💡Digitalisation/Optimisation-Service client ✉️📞

  • Zendesk
  • service client
  • KPI
  • Mise en place service client
  • satisfaction client
  • customer success
  • CSAT
  • Formulaire
  • outils de ticketing
  • outils de télécom
  • csm
  • Facilitation de processus
  • gestion de projet
  • help center
  • Microsoft Excel
  • front app
  • outils
  • customer care
  • formulaires
  • colt
  • ringover
  • sewan
  • déploiement service client
  • Marketing de contenu
  • Outils Saas
  • Outils numériques
  • Notion
  • Télécoms
  • stonly

This freelancer has confirmed full-time availability in the past 7 days.

Antonin Bigot

Located in Paris

€600/day

✅ Expert Service Client / Customer Success 🚀

  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Start-up
  • Service client
  • Zendesk
  • Hubspot
  • Intercom
  • Integromat
  • Notion
  • Trello
  • Pipedrive
  • Gestion de projet
  • Expérience client
  • Onboarding
  • Management d'équipe
  • Customer Care
  • Customer Journey
  • Customer support
  • Support utilisateur
  • Support technique
  • Formation
  • Conduite du changement
  • déploiement
  • Delivery Management
  • Service Delivery Manager
  • Reporting
  • relation client
  • Fidélisation
  • Scale-up
  • parcours client

Anaïs Herbillon

Located in Paris

€290/day

Business Developer Manager/CRM Advisor

  • Hubspot
  • HubSpot Marketing
  • Zendesk
  • SQL
  • Wordpress
  • Evénementiel
  • Réseaux sociaux
  • Gestion d'évènement
  • customer success
  • Customer support
  • Business development
  • Business model
  • Workflow
  • Gestion de la relation client (CRM)
  • CRM
  • SAV
  • Email marketing
  • Inbound marketing
  • marketing automation
  • Webmarketing
  • Pipedrive
  • Monday
  • ClickUp
  • Stripe
  • Metabase

This freelancer has confirmed full-time availability in the past 7 days.

Isabelle Mullesch

Located in Eu

€140/day

Responsable Relation Client Français/Anglais

  • Service client
  • E-commerce
  • Shopify
  • Zendesk
  • Freshdesk
  • support
  • Français
  • amazon
  • dropshipping
  • orthographe
  • Anglais
  • grammaire
  • bilingue
  • Administratif
  • Secrétariat
  • Microsoft Word
  • facturation
  • Microsoft Excel
  • assistance utilisateurs
  • sav
  • Moodle
  • Prestashop
  • Intercom

Alexandre Raux

Located in Paris

€345/day

CRM / Data Quality / Customer Care Manager

  • Customer Service
  • Hubspot
  • CRM
  • automation
  • Customer Success Management
  • Zendesk
  • Recrutement
  • proactivité
  • Business model
  • SAV
  • Conseil en recrutement
  • Business development
  • Facilitation de processus
  • HubSpot Marketing
  • customer success
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Journey
  • Customer Satisfaction
  • Service client
  • Outbound Marketing
  • Expérience client
  • Business Strategy
  • Adobe Photoshop
  • Dartagnan
  • Batch

This freelancer has confirmed full-time availability in the past 7 days.

Hamza Ben Mokhtar

Located in Paris

€700/day

Product Manager / Product Owner

  • Agile Methode
  • Zendesk
  • Functional specifications
  • Requirements specification
  • User Experience Design
  • Product management
  • Lean management
  • Lean six sigma
  • Kanban
  • PMO
  • Scrum
  • SAFe
  • Atlassian JIRA
  • Agile Scrum
  • Scrumban
  • Atlassian Confluence
  • Requirements Analysis
  • user story
  • Product Ownership
  • backlog
  • Product roadmap
  • Product Discovery
  • Vision produit
  • Functional testing
  • Project Management
  • Change and Transformation Management
  • User Interface Design
  • Digital Transformation
  • artificial intelligence
  • LLM
  • Adobe Illustrator
  • Adobe Lightroom
  • Adobe XD
  • Audit SEO
  • Optimisation SEO
  • SEO

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Virginie Tallon

Located in Curières

€480/day

Formation et Support Technique

  • Formation
  • Service client
  • support client
  • Service clientèle
  • Microsoft Office
  • Microsoft Word
  • Zendesk
  • Français
  • Microsoft Exchange
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Outlook
  • HelpDesk
  • Assistante virtuelle
  • Bureautique
  • Outils bureautiques
  • support informatique
  • gestion boite mail

This freelancer has confirmed full-time availability in the past 7 days.

Manesse Clam

Located in Paris

€690/day

Operations Specialist

3 recommendations
  • Gestion de projet
  • Business analysis
  • Process Improvement
  • Zapier
  • Sendinblue
  • Google Data Studio
  • Zendesk
  • Hubspot
  • Metabase
  • Ultimate.ai
  • Playvox

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Alizé R.

Located in Paris

€330/day

Customer Success / Service client / Chef de projet

  • SAV
  • Service client
  • Gestion de projet
  • Expérience client
  • Customer Satisfaction
  • Réseaux sociaux
  • Zendesk
  • Gorgias
  • Shopify
  • Klaviyo
  • Recharge
  • Get Ubu
  • CRM
  • Customer Experience
  • Customer Care
  • Customer Relationship Management (CRM)
  • Customer Success Management
  • Community management
  • customer success
  • Fidélisation
  • Email marketing
  • Customer support
  • Aircall
  • Optimisation des processus
  • Stripe

This freelancer has confirmed full-time availability in the past 7 days.

Héloise Lesimple

Located in Paris

€600/day

Operation manager / customer success manager

  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Gestion de projet
  • Service client
  • Account Management
  • Customer Success Management
  • business developpement
  • Start-up
  • Rédaction
  • Créatif
  • Méthode agile
  • customer success
  • Customer Journey
  • Customer Satisfaction
  • Customer Insight
  • respond.io
  • SAAS
  • B2B
  • B2C
  • Conseil
  • parcours client
  • Business development
  • Pipedrive
  • Hubspot
  • Notion
  • Scale-up
  • Process
  • Anglais
  • Opérations

This freelancer has confirmed full-time availability in the past 7 days.

Olivia Koukpaki

Located in Paris

€156/day

Chargée de relation client/Customer Care

1 recommendation
  • Gestion service client
  • Traitement réclamation client
  • Amélioration expérience client
  • reporting mensuel
  • cross-selling
  • Compétence rédactionnelle
  • Zendesk
  • SAV
  • Satisfaction client
  • Customer support
  • relation client
  • Customer Care
  • support client
  • Customer Service
  • Customer Satisfaction
  • Gestion relation client
  • Expérience client
  • relations client
  • Fidélisation

Julie Saint Gal

Located in Nantes

€450/day

Directeur Artistique - graphiste - webdesigner

  • Design logo
  • Webdesign
  • Plaquette
  • Charte graphique
  • User Experience Design
  • User Interface Design
  • zendesk
  • Carte de visite
  • Flyer
  • Kakémono
  • Graphisme
  • Wordpress
  • Prestashop
  • papeterie
  • Illustration
  • graphiste senior
  • Emailing
  • Design Bannières
  • site internet
  • Affiche
  • E-commerce
  • Direction artistique
  • Gestion de projet
  • Rédaction web
  • Formation
  • HTML5
  • enseigne
  • papier entête
  • Communication digitale

Léna Laurent

Located in Paris

€150/day

Assistante virtuelle

200  views
  • Community management
  • Customer Service
  • support client
  • Zendesk
  • Webdesign
  • Webmarketing
  • customer success

This freelancer has confirmed full-time availability in the past 7 days.

Pierre Pendanx

Located in Paris

€200/day

Customer Success - Customer Care - Service client

2 recommendations
  • Zendesk
  • Customer Success Manager
  • Intercom
  • Notion
  • Customer Care
  • Account Management
  • Customer Service
  • Customer Success Management
  • Airtable
  • Integromat
  • Bubble.io
  • Xano
  • Tally
  • calendly

This freelancer has confirmed full-time availability in the past 7 days.

Landry M.

Located in Paris

€125/day

Service Client / Customer Success / Zendesk / Sav

  • Zendesk
  • CRISP
  • Shopify
  • WooCommerce
  • DSERS
  • OBERLO
  • Google Merchant Center
  • Gestion de compte Google Ads
  • Thème
  • Debutify
  • Service client
  • assistant virtuel
  • Google Shopping
  • SEA
  • référencement payant
  • Acquisition trafic
  • Google Analytics
  • Google Search Console
  • support client
  • Webmarketing
  • Google AdWords
  • dropshipping
  • support informatique
  • Support technique

This freelancer has confirmed full-time availability in the past 7 days.

Heriniaina R.

Located in Paris

€125/day

assistant virtuel/ assistant à distance

  • Assistant à distance
  • assistant virtuel
  • Service client
  • assistant administratif
  • ZENDESK
  • Prestashop
  • Mailchimp
  • support client
  • agile crm
  • Keobiz
  • Emailing
  • Facturation zoho
  • Création de template en html
  • ASCIO
  • ENOM
  • azendoo
  • Création de devis sur Zoho
  • relance facture impayée
  • Suivie des paiements factures
  • Traitement des mails entrant
  • Facturation sellsy
  • creation de devis sellsy

This freelancer has confirmed full-time availability in the past 7 days.

Louzé Luiji

Located in Paris

€300/day

Consultant Senior Customer Success et Ventes

239  views
  • customer success
  • Business development
  • Business plan
  • Business analysis
  • Commercial
  • Salesforce
  • customer service
  • Customer support
  • Customer Journey
  • Customer Loyalty/ Retention
  • SDR
  • Sales funnel
  • meddic
  • Commercial strategy
  • Zendesk
  • Gainsight
  • Catalyst
  • Account Management
  • Key Account Management
  • New Business Development
  • Sales
  • Vente
  • Stratégie commerciale
  • Stratégie de vente
  • Prospection commerciale
  • Prospection LinkedIn
  • Linkedin Sales Navigator
  • Formation LinkedIn
  • LinkedIn
  • Salesforce Sales Cloud
  • Freshdesk
  • odoo
  • ERP
  • CRM
  • Gestion de la relation client (CRM)

This freelancer has confirmed full-time availability in the past 7 days.

Nwamaka Nwaobiala

Located in Gap

€125/day

Email, Chat and Phone Customer Support - EN

2 recommendations
  • Service client
  • Hubspot
  • Microsoft Word
  • Communication
  • Shopify
  • Customer Care
  • Gorgias
  • Canva
  • Typeform
  • Relation clients
  • Customer support
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Office
  • E-commerce
  • Chat support
  • Customer Relationship Management (CRM)
  • Etsy
  • Zendesk
  • Freshdesk
  • edesk
  • Email, phone and Chat Support
  • Amazon
  • Intercom

Natacha Parmantier

Located in Paris

€175/day

Community Manager Espagnol Portugais Allemand Angl

  • Social Media Strategist
  • community manager allemand
  • community manager portugais
  • community manager espagnol
  • community manager anglais
  • Servicio de atención al cliente
  • CRM
  • customer service french
  • Relation client allemand
  • service client portugais
  • Redacción SEO
  • Marketing Strategy
  • Digital Strategy
  • Zendesk
  • Traduction Espagnol Français
  • Traduction Allemand Français
  • commerce
  • Traduction Portugais Français
  • Traduction Français Anglais
  • tourisme
  • Redes sociales
  • Social Media
  • Community management
  • Ventas
  • Hospitality
  • Traduction Espagnol Anglais
  • Réseaux sociaux
  • Rédaction web
  • Traduction Anglais Français
  • Rédaction SEO
  • Communication digitale
  • Instagram
  • Traduction site web
  • Instagram Marketing
  • Facebook Marketing
  • Commerce international
  • Customer Journey
  • Customer Service
  • SEO
  • Digital Marketing
  • redaction email
  • SAV
  • Atención al cliente
  • service client espagnol
  • gestion CRM

Nicolas Vitre

Located in Paris

€325/day

Senior Data Analyst 📊 with C-Suite experience

334  views
  • Microsoft Excel
  • SQL
  • Analyse de données statistiques
  • Analyse de données
  • Análisis de datos
  • Analytics
  • Data Analysis
  • Business model
  • Forecasting
  • Statistics
  • SAS
  • Hubspot
  • Google Analytics
  • Google Data Studio
  • Data Analytics
  • Zendesk
  • CRM
  • QlikView
  • Marketing
  • Customer Service
  • Data mining
  • Microsoft SQL Server
  • SPSS
  • Visual Basic
  • Trello
  • Airtable
  • Zapier
  • Start-up
  • Management
  • fundraising
  • Start-ups
  • Microsoft Powerpoint
  • PPC
  • SEO
  • SEM
  • Analyste
  • Tableau software
  • CEO
  • Gestion de projet
  • Python

Cloélia Fougou

Located in Strasbourg

€170/day

Customer Care Specialist

160  views
  • Stratégie commerciale
  • Business development
  • Français
  • Anglais
  • Customer support
  • Customer Care
  • Gestion de la relation client (CRM)
  • Satisfaction client
  • Orthographe
  • Capacité rédactionnelle
  • SAV
  • Travail d’équipe
  • Service client
  • Freshdesk
  • Zendesk
  • Trello
  • call center
  • Magento

Mathilde C.

Located in Paris

€150/day

Customer Care specialist

99  views
  • Excel
  • PowerPoint
  • Word
  • Wordpress
  • later
  • Canva
  • accurate
  • reliable
  • Sens de l’organisation
  • Google Drive
  • French
  • English
  • Customer Service
  • Customer Journey
  • Service client
  • Adobe Photoshop
  • Customer Relationship Management (CRM)
  • Shopify
  • etsy
  • Zendesk
  • Dixa
  • Ninja

Marion Caféinecare

Located in Roanne

€340/day

Customer Care Manager

122  views
  • Gestion support client
  • Création CRM
  • Gestion de projet
  • Optimisation parcours client
  • Audit customer care
  • Plan action customer care
  • couteau suisse
  • optimisation processus
  • Expérience client
  • relation client
  • Satisfaction client
  • Excellence opérationnelle
  • Gestion relation client
  • Fidélisation
  • Service client
  • customer success
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Customer support
  • SAV
  • Customer Service
  • Notion
  • Asana
  • Zendesk
  • front
  • ActiveCampaign
  • Kajabi
  • Learnybox

Yannis T.

Located in Paris

€125/day

Chargé Administratif / Financier / Relation client

1 recommendation
  • Gestion administrative
  • Microsoft Office
  • Microsoft Excel
  • Gestion de projet
  • Emailing
  • Service client
  • relation client
  • Intercom
  • Zendesk
  • Aircall
  • Gestion relation client
  • Satisfaction client
  • Gestion clientèle
  • Customer Service
  • Customer Care
  • SAV

Mélanie Dosreis

Located in Paris

€550/day

Consultante en communication et marketing digital

243  views
  • Webmarketing
  • Communication digitale
  • Marketing de contenu
  • Rédaction web
  • Conception rédaction
  • CRM
  • Planning stratégique
  • Analyse de données
  • Partenariats
  • Tableau software
  • Zendesk
  • Braze
  • Trello
  • Basecamp
  • Design Newsletter
  • Marketing digital
  • Gestion des contenus
  • Gestion de projet
  • Réseaux sociaux
  • Analyse de marché
  • Statistiques web
  • Expérience utilisateur
  • Gestion de projet agile
  • Rédaction de contenu web
  • SEO
  • Comportement du consommateur
  • Rédaction publicitaire
  • Marketing mobile
  • Marketing sur les réseaux sociaux
  • Stratégie marketing
  • Google Analytics
  • HTML
  • Service client
  • Parler en public
  • Diplomatie
  • Sens de l’organisation
  • Design Thinking
  • Anglais
  • Benchmarking
  • Service après-vente
  • Rédaction d’articles
  • Test A/B
  • Empathie
  • Sens de l'écoute

Garry Melendo

Located in Paris

€450/day

International Head of Revops / Sales Operations

1 recommendation
  • sales
  • vente de logiciels
  • sales and marketing
  • software sales
  • ventes
  • Salesforce
  • Service client
  • Customer Journey
  • zendesk
  • Sales Operations
  • Gestion des opérations
  • Sales Enablement
  • Stratégie commerciale
  • Account Management
  • New Business Development
  • Business development
  • Strategic Partnerships
  • efficacité commerciale
  • Business Strategy
  • Partenariats stratégiques
  • Contract Negotiation

Mathilde Coutard

Located in Caen

€400/day

Consultante e-commerce & marketing digital

4 recommendations
  • Communication digitale
  • site ecommerce
  • site internet
  • Réseaux sociaux
  • Rédaction web
  • Rédaction SEO
  • Email marketing
  • Facebook Marketing
  • Instagram Marketing
  • Google Analytics
  • Formation webmarketing
  • Shopify
  • Wordpress
  • Webflow
  • Adobe Photoshop
  • Community management
  • Marketing de contenu
  • Influenceurs
  • ZENDESK
  • Google Tag Manager
  • Google Search Console
  • HTML5
  • Salesforce Marketing Studio
  • Youtube
  • SEO
  • Stratégie webmarketing
  • Webmarketing
  • Google AdWords
  • Publicité

Ruben S.

Located in Paris

€250/day

Customer Success Manager

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