Browse profiles Post a project

291 “customer service" freelancers available

Caroline Behnisch

Located in Labenne

€200/day

virtuelle Assistenz & Projektmanagement

62  views
  • Projektmanagement
  • Marketing
  • Storytelling
  • Texten
  • Redaktionsplanung
  • Customer Service
  • Backoffice
  • Büroorganisation
  • Terminplanung
  • Kundenbetreuung
  • HR Management
  • Konzeptentwicklung
  • Employer Branding
  • Veranstaltungsmanagement
  • Veranstaltungsorganisation
  • Redaktion
  • Print-Kommunikation
  • Koordination
  • Projektplanung
  • Branding
  • Vertrieb

Lynda Millstine

Located in Paris

€1,200/day

life science field service and support specialist

2  views
New
  • customer service
  • Technical Sales
  • field service
  • Life sciences
  • HPLC
  • Protein Sequencing
  • Peptide synthesis

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Lindsay Mcclane

Located in Paris

€125/day

Video Game Translator

27  views
  • Translation French-English
  • Translation Russian-English
  • Localization
  • Localisation
  • Translation German English
  • Customer Service
  • customer success
  • Translator
  • Proofreading/Editing
  • Russian
  • French
  • Copywriting
  • English

Ramon Torres

Located in Paris

€200/day

Data Entry / Writing

9  views
New
  • Community management
  • Facebook
  • Instagram
  • Marketing
  • customer service
  • Client Satisfact
  • Customer Loyalty/ Retention
  • Data Entry
  • Crisis Management
  • SEO
  • Instagram Marketing
  • Facebook Marketing
  • Social media
  • Communication
  • Writing
  • Content marketing
  • Editorial strategy
  • Copywriting
  • Proof Reading

Lucie Jimenez

Located in Paris

€389/day

Service client / lead generation marchés Européens

88  views
  • Customer Journey
  • Revenue Management
  • Zendesk
  • Salesforce
  • Francés
  • Inglés
  • Service client
  • Réseaux sociaux
  • Hubspot
  • intercom
  • Traduction Français Anglais
  • Traduction Espagnol Français
  • Customer Service
  • Community management
  • Lead Generation
  • Generación de leads
  • Gestión de equipos
  • prospección de cliente
  • Sales
  • Asana
  • Portugués
  • Customer Experience
  • Virtual Assistant
  • Administración de redes
  • soporte administrativo
  • Zoho CRM
  • Telemarketing
  • Creación y redacción de contenidos
  • Recursos Humanos
  • Human Resources

Basile Hamon

Located in París

€350/day

product management, ux, Google analytics, data

118  views
  • Product management
  • Customer Journey
  • E-commerce
  • Management d'équipe
  • Service client
  • Gestion de projet
  • Transformation digitale
  • Méthode agile
  • hotjar
  • Wireframing
  • User Research
  • User Testing
  • Figma
  • Atlassian JIRA
  • GitHub
  • Google Tag Manager
  • Google Analytics
  • SQL
  • RGPD

Aida Derradji

Located in Paris

€350/day

Business Dev - Customer Care

6 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • Etude de marché
  • Innovation
  • stratégie commerciale
  • stratégie de prix
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe
  • stratégie de croissance
  • coaching individuel
  • segmentation
  • mobilité
  • revenue management

Charles-Alexandre Tiago

Located in Paris

€250/day

Support Client - Customer Care

340  views
  • Service client
  • Conseil
  • Customer Journey
  • customer experience
  • Customer Care
  • Support Client
  • Community management
  • Trello
  • Intercom
  • Administratif
  • Formation

Aurelia Micallef

Located in Marseille

€300/day

Service client - Customer success

  • Service client
  • Service clients
  • SAV
  • service après vente
  • Excellent relationnel
  • Customer Care
  • Customer Service
  • Zendesk
  • support client
  • chat
  • Modération web
  • modération
  • Aircall
  • Avant-vente
  • Fidélisation
  • application process
  • suivi commande
  • aisance relationnelle
  • sens du relationnel
  • délai de réponse optimal
  • Gestion de la relation client (CRM)
  • multicanal
  • autonomie
  • sens de l'écoute
  • odoo
  • Pipedrive
  • teamdesk
  • Salesforce

This freelancer has confirmed full-time availability in the past 7 days.

Joël Guened

Located in Paris

€490/day

Chef de Projets - ROC/CSM télécoms

  • Responsable opérationnel de compte
  • Management d'équipe
  • Service client
  • customer success
  • Gestion de projet
  • Infrastructure
  • Conduite du changement
  • hosting
  • Fibre optique
  • cloud
  • Virtualisation
  • VMWARE
  • visioconférence
  • Cloud computing
  • network
  • Transformation digitale
  • Méthode agile
  • chef de projet
  • Incident Management
  • Service Delivery Manager
  • ITIL V4

This freelancer has confirmed full-time availability in the past 7 days.

Younes Benhaddou

Located in Paris

€300/day

Senior Customer Success Manager

76  views
  • Customer Success Management
  • Account Management
  • Key Account Management
  • Service clientèle
  • Customer support
  • Etude de besoin
  • Logiciel en tant que Service (SaaS)
  • Gestion de projet
  • Gestion de la relation client (CRM)
  • Customer Relationship Management (CRM)
  • Onboarding
  • Customer Care
  • Satisfaction client
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Power BI
  • Tableau software
  • Business development
  • Service client
  • Customer Service
  • Customer Satisfaction

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Johanna S.

Located in Tréguier

€290/day

Customer care, customer success, service client 🚀

16  views
  • customer success
  • yoga
  • Communication digitale
  • Service client
  • Réseaux sociaux
  • Emailing
  • Customer Care
  • SAV
  • Instagram

This freelancer has confirmed full-time availability in the past 7 days.

Brice A.

Located in Paris

€450/day

Head of Customer Experience

2  views
New
  • Zendesk
  • Service client
  • customer success
  • Recruitment
  • coaching d'équipe
  • Customer Experience
  • Customer Care
  • Customer support

Mona K.

Located in Paris

€1,000/day

Product Owner I UX PM3 certified

1 recommendation
  • SERVICE DESIGN
  • customer experience
  • User Experience Design
  • Transformation digitale
  • CRM
  • Design Thinking
  • Conduite du changement
  • Salesforce
  • innovation
  • customer journey
  • product owner

Emma Yates

Located in Paris

€380/day

Actrice de doublage, coach d'anglais

115  views
  • voix off
  • Coaching individuel
  • Coaching
  • Anglais
  • Customer Service
  • Teaching
  • Copywriting
  • TOEIC
  • Pédagogie

Narindra A.

Located in Paris

€290/day

Operations/Customer Success/Assistante virtuelle

  • Opérations
  • Optimisation des processus
  • customer success
  • Office management
  • Gestion administrative
  • Service client
  • E-commerce
  • SAV
  • Customer support
  • Assistante virtuelle
  • gestion de planning
  • assistance administrative
  • Copywriting
  • Emailing
  • Pré-comptabilité
  • Négociation de contrat
  • dropshipping
  • copywriting page de vente
  • Shopify
  • Montage vidéo
  • Project Planning
  • Event Management
  • Services généraux
  • Réseaux sociaux
  • Gestion d'équipe
  • Management d'équipe
  • Business Strategy
  • Coaching individuel
  • Microsoft Excel
  • Excellent relationnel
  • Présentation Powerpoint
  • Microsoft Word
  • Outlook
  • Gmail
  • Hubspot
  • Canva
  • Rédaction de contrats
  • Gestion des contrats
  • Résolution de problèmes
  • Analyse des besoins
  • Etude de marché
  • Organisation de voyages
  • Notion
  • Facturation
  • Webflow
  • office operations

Nolwenn Fontaine

Located in Paris

€150/day

Service client /customer care

117  views
  • SAV
  • Stratégie de communication
  • Service client
  • Customer Care
  • mail
  • à l'écoute
  • Négociation
  • Réseaux sociaux
  • UGC
  • Instagram

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Ella D.

Located in Paris

€300/day

Multi-language Customer care / Support Specialist

60  views
  • Customer Service
  • Customer Experience
  • Customer Care
  • Customer Satisfaction
  • Microsoft
  • Gestion des emails
  • Emailing
  • customer success
  • Customer support
  • Service client
  • Satisfaction client
  • Ticketing
  • Notion
  • relation client
  • suivi client
  • support client

Iboun Issaka Saley Issaka

Located in Paris

€125/day

Customer service/SAV

8  views
  • Customer Service
  • Rédaction web
  • Traduction Français Anglais
  • Community management

Paul Curutchet

Located in Bordeaux

€280/day

Consultant - Customer Success

7 recommendations
  • Scrum
  • Méthode agile
  • Gestion de projet
  • support client
  • Gestion de la relation client (CRM)
  • Service clients
  • Customer Service
  • Customer Journey
  • Pilotage de la performance
  • Analyse de données
  • Reporting financier
  • Argumentaire de vente
  • Key Account Management
  • Prospection commerciale
  • support IT
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Success Management
  • Customer Satisfaction
  • Fidélisation
  • Customer support
  • Expérience client
  • Customer Care

Maud V.

Located in Toulouse

€730/day

💡Digitalisation/Optimisation-Service client ✉️📞

  • Zendesk
  • service client
  • KPI
  • Mise en place service client
  • satisfaction client
  • customer success
  • CSAT
  • Formulaire
  • outils de ticketing
  • outils de télécom
  • csm
  • Facilitation de processus
  • gestion de projet
  • help center
  • Microsoft Excel
  • front app
  • outils
  • customer care
  • formulaires
  • colt
  • ringover
  • sewan
  • déploiement service client
  • Marketing de contenu
  • Outils Saas
  • Outils numériques
  • Notion
  • Télécoms
  • stonly

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Kelly Héau

Located in Paris

€400/day

Head of customer success

1 recommendation
  • OPS
  • audit service client
  • customer success
  • Satisfaction client
  • SAAS
  • Allemand
  • Expérience client
  • Transformation digitale
  • Management d'équipe
  • Conduite du changement
  • Customer Journey
  • Traduction Allemand Français
  • Anglais
  • Traduction Anglais Allemand
  • Fidélisation client
  • engagement client
  • Salesforce
  • Zendesk
  • Magento
  • Atlassian JIRA
  • Canva
  • Notion
  • Conseil juridique
  • Veille juridique
  • Front.com

Miali Rambalo

Located in Paris

€150/day

Service Client / 3D Design d'interieur

14  views
  • support client
  • Service client
  • Emailing
  • Management d'équipe
  • suivi client
  • Customer Service
  • Customer Care
  • customer success
  • Modélisation 3D
  • Conception
  • SAV
  • Gestion mails
  • Gestion relation client
  • Zendesk
  • Shopify
  • Intercom
  • permanence téléphonique
  • Relance des impayés

Margaux P.

Located in Angers

€200/day

Customer success

30  views
  • Customer Care
  • relation client
  • Service client
  • support client
  • SAV
  • Satisfaction client
  • autonome
  • organisation
  • Polyvalence
  • Dynamique
  • bienveillance
  • Esprit d’équipe
  • aisance relationnelle

Clara Cousin

Located in Lyon

€450/day

Customer Experience | Support client

1 recommendation
  • Customer Success Management
  • support client
  • Logiciel en tant que Service (SaaS)
  • B2B
  • Marketing B2B
  • Mautic
  • marketing automation
  • Inbound marketing
  • Gestion de projet
  • content manager
  • Marketing
  • Méthode agile
  • Atlassian JIRA
  • Wordpress
  • Développement Front-End
  • HTML5
  • GitHub
  • JavaScript
  • Vue.js
  • Git

This freelancer will be available to accept new projects again on 3/27/2023.

From 3/27/2023

Sarah Villelongue

Located in Paris

€870/day

UX/CX Strategist | Service Designer

  • User Experience Design
  • UX Strategy
  • Service Design
  • Facilitation d'ateliers
  • User Research
  • Customer Experience
  • Business Design
  • Product Design
  • User Interface Design
  • Product management
  • Figma
  • Design System
  • Atomic Design
  • Design Thinking
  • Agile SCRUM
  • Méthode agile
  • Product strategy
  • UX Roadmap
  • Product Roadmap
  • User Testing
  • UX/UI
  • Stratégie digitale
  • Stratégie de positionnement
  • Sketch
  • Wireframing
  • Prototype
  • Growth hacking
  • Application Mobile
  • Webflow
  • Webdesign
  • Logiciel en tant que Service (SaaS)

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Melissa L.

Located in Paris

€250/day

Service client - Gestionnaire SAV

63  views
  • Service client
  • Customer Service
  • Gestion administrative
  • Capacité d'adaptation
  • Qualité d'écoute et de communication
  • Forest Admin
  • Stripe
  • Paypal
  • Prestashop
  • réactif
  • Instagram
  • SAV
  • Service clientèle
  • Satisfaction client
  • relation client
  • Customer Care
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Chantal Cahen

Located in Paris

€1,000/day

Consultante stratégie marketing / digitale

  • Stratégie de positionnement
  • Customer Journey
  • Branding
  • Marketing
  • Marketing de contenu
  • User Experience Design
  • Service client
  • Développement produit
  • CRM
  • Stratégie de communication
  • Planning stratégique
  • Stratégie d'entreprise
  • Stratégie webmarketing
  • Start-up
  • Brand content
  • Proposition de valeur
  • Go to market
  • Customer experience
  • Mentoring marketing
  • Transformation digitale

This freelancer has confirmed full-time availability in the past 7 days.

Steven T.

Located in Toulouse

€180/day

Support client/Mail/SAV/Français (Zoho/Salesforce)

2 recommendations
New
  • Service client
  • Emailing
  • Telecommunications
  • Customer Service
  • Customer Care
  • support client
  • Correction
  • Rédaction
  • Copywriting
  • SAV
  • Zoho CRM
  • Zoho
  • Salesforce
  • slack
  • Skype
  • Discord
  • CRM
  • Création de logo
  • intelligence artificielle
  • Retouche beauté
  • Front Office
  • Ringover

Réjane Curk

Located in Paris

€250/day

Freelance customer support

313  views
  • Service client
  • Customer Service
  • Customer Care
  • Customer Experience
  • Intégration web
  • E-commerce
  • Rédaction web
  • Rédaction SEO
  • SEO
  • Stratégie de communication
  • Stratégie webmarketing
  • HTML5
  • Emailing
  • CSS3
  • JavaScript
  • Wordpress
  • JAMstack
  • Jekyll

This freelancer has confirmed full-time availability in the past 7 days.

Manon Silva Ramos

Located in Saint-Laurent-du-Maroni

€450/day

Customer Success & Experience / Zendesk / Start-Up

3 recommendations
  • Expérience Client
  • Service Client
  • Satisfaction Client
  • Zendesk
  • Customer Success
  • Tourisme
  • Start-up
  • Customer Journey
  • Customer Voice
  • Relation Client
  • Gestion de Projet
  • Chatbot
  • FAQ
  • Automation
  • Enquête Client
  • Baromètre Client
  • Management d'équipe
  • Scale-up
  • Aérien
  • Ecommerce
  • stratégie commerciale

Melody A.

Located in Paris

€270/day

Customer Experience Consultant / Care Manager

  • Customer care
  • Customer Journey
  • Communication interne
  • Microsoft Office
  • CRM
  • Service client
  • Gestion de projet
  • satisfaction client
  • stratégie digitale
  • gestion de crise
  • Création de macro et de process
  • Analyse des flux financiers
  • Atlassian JIRA
  • business development
  • Expérience client
  • relation client
  • Fidélisation
  • Transformation digitale
  • optimisation processus
  • data marketing
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Automatisation
  • Google Analytics
  • Python
  • Zapier

Ranaivoarijaona F.

Located in Paris

€150/day

SAV Manager - Support client

1 recommendation
  • Service client
  • Emailing
  • Management d'équipe
  • calling
  • suivi client
  • Customer Service
  • customer success
  • Customer Care
  • Customer Experience
  • relation client
  • Satisfaction client
  • SAV
  • Fidélisation
  • Relances impayés
  • Gestion mails
  • relance impayés
  • Gestion relation client
  • permanence téléphonique
  • Assistante virtuelle
  • Shopify
  • Zendesk
  • Intercom

This freelancer has confirmed part-time availability (1 day per week) in the past 7 days.

Part-time, 1 day per week

Pierre Soupault

Located in Paris

€550/day

Consultant Customer Success

3 recommendations
  • Customer Success
  • Customer Success Management
  • Service client
  • SAAS
  • B2B
  • ClickUp
  • Monday
  • Intercom
  • Start-up
  • Audit
  • Service clients
  • Post-sales
  • Parcours Client
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Customer Journey
  • Coaching
  • JIRA
  • optimisation processus
  • Transformation digitale
  • Expérience client
  • Méthode agile
  • Integromat
  • Logiciel en tant que Service (SaaS)
  • Onboarding
  • Gestion de la relation client (CRM)
  • relation client
  • Relation clients

Charlotte Deyris

Located in Soorts-Hossegor

€400/day

Consultante stratégie digitale Senior

46  views
  • Customer Success Management
  • relation client
  • Conseil
  • Transformation digitale
  • Customer Service
  • Account Management
  • Gestion de projet
  • Business Strategy
  • Customer Relationship Management (CRM)

This freelancer has confirmed full-time availability in the past 7 days.

Naoual Q.

Located in Paris

€340/day

Service client / Customer Success / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle

Léa Lalamy

Located in Lyon

€170/day

Support Chargée de clientèle - Customer care📈📩

1 recommendation
  • Zendesk
  • SAV
  • E-commerce
  • Service client
  • CRM
  • Prestashop
  • Customer Journey
  • slack
  • Chatbot

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Judith Lenglet

Located in Paris

€500/day

Biz dev - Coaching d'équipe

50  views
  • Business Strategy
  • Customer Service
  • Management
  • English
  • Lean startup
  • Coaching
  • Psychologie cognitive

Joséphine Bui

Located in Le Creusot

€500/day

Conseil développement commercial et International

90  views
  • Business development
  • Stratégie commerciale
  • animation réseau B2B, prospection, marché international
  • Management d'équipe
  • Gestion SAV B2C
  • Customer Service
  • Développement Export
  • Négociation
  • relation client
  • Key Account Management
  • Commercial
  • Account Management
  • Sales enablement
  • Vente complexe

Charlotte Bevis

Located in Paris

€230/day

Assistante / secrétaire & création visuelle

28  views
  • assistance administrative
  • secrétariat
  • Service client
  • Gestion de la relation client (CRM)
  • Rédaction
  • Customer Care
  • Customer support
  • Création visuelle
  • Communication digitale
  • Marketing de contenu
  • administratif
  • Support administratif
  • support client
  • relation client
  • Bureautique
  • Supports de communication
  • Réseaux sociaux
  • Prise de rendez-vous
  • Démarches administratives
  • Graphisme
  • Design logo
  • Flyer
  • compte-rendu
  • Transcription
  • transcription audio
  • Transcription vidéo
  • Sous-titrage
  • Sens de l’organisation
  • organisation
  • Organisation d'événements
  • Evénementiel
  • secrétariat médical

Marion Jumeau

Located in Lille

€250/day

Digital Marketing & Customer success

112  views
  • Réseaux sociaux
  • Stratégie de communication
  • Marketing
  • Customer Service
  • Zendesk
  • Marketing de contenu
  • Customer Care
  • Customer Satisfaction
  • Veille concurrentielle
  • Service client
  • Marketplace
  • customer success
  • Email marketing
  • Webmarketing
  • Stratégie webmarketing
  • LinkedIn Marketing
  • Marketing communication
  • Inbound marketing
  • Instagram Marketing
  • Consultant marketing digital

Antoine Lemarié

Located in Paris

€450/day

Sales Operation

1 recommendation
  • Business development
  • Gestion de projet
  • Gestion des opérations
  • Lead Generation
  • Service client
  • Excellence opérationnelle
  • Customer Care
  • relation client

Fabien D.

Located in Lille

€380/day

Chef Projet Digital / Web Design

  • Wordpress
  • Bubble
  • User Experience Design
  • Customer Care
  • Service Client
  • Zendesk
  • Atlassian JIRA
  • Prestashop
  • Identité visuelle
  • Graphisme
  • Webdesign
  • Site vitrine
  • Responsive design
  • Développement web
  • CMS
  • Création site internet
  • création site web

Olayemi Kehinde

Located in Paris

€590/day

Directrice des opérations

65  views
  • Gestion des opérations
  • customer success
  • Gestion administrative
  • Formation
  • Service client
  • Gestion de la logistique
  • Management d'équipe
  • Coordination de projet
  • Gestion back office
  • Facturation
  • Création de société
  • Gestion de projet
  • Gestion de société transport
  • Commerce international
  • Pack Office
  • Gestion des risques
  • Gestion des sociétés de transport
  • Sous-traitance
  • transport
  • Gestion des conflits

Sara Garcia

Located in Tours

€150/day

Office Manager et Relation Client

42  views
  • Microsoft Excel
  • Microsoft Office
  • Organisation
  • Facturation
  • Relation clients
  • Gestion de la relation client (CRM)
  • Customer Service
  • Quality Management
  • Assurantiel et Réglementaire

Ibrahim Chaoui

Located in Paris

€550/day

Incident Problem Change Manager ITIL ServiceNow

109  views
  • Scrum
  • ITIL V3
  • Incident Management
  • SLA
  • Customer Experience
  • Service Delivery Manager
  • Analyse des données
  • ITSM
  • Support utilisateur
  • servicenow
  • JIRA
  • Azure DevOps
  • AWS
  • PL/SQL
  • MongoDB
  • Dynatrace
  • Kibana
  • Grafana
  • Elasticsearch
  • JavaScript
  • Java
  • Python
  • AngularJS
  • Business object
  • Microsoft Power BI
  • Jenkins
  • Gitlab
  • Nexus
  • AWS Lambda
  • MySQL
  • noSQL
  • Gestion des problèmes
  • Change Management
  • SAP
  • SAP Business Objects

This freelancer has confirmed full-time availability in the past 7 days.

Mathilde P.

Located in Saint-Amand-les-Eaux

€300/day

Téléconseillère

25  views
  • Telecommunications
  • Service client
  • Closing
  • Coaching professionnel
  • Accueil physique et téléphonique
  • Customer Service
  • Ecoute active
  • Pédagogie
  • relation client
  • Satisfaction client
  • Expérience client
  • customer success
  • Fidélisation
  • Prospection téléphonique

Pauline L.

Located in Bordeaux

€225/day

Customer Success Manager - Relation Client

1 recommendation
  • Gestion administrative
  • Service client
  • customer success
  • Microsoft Office
  • logistique
  • SAP
  • Evénementiel
  • Communication
  • E-commerce
  • Energies renouvelables
  • Hébergement web
  • Qualité

This freelancer has confirmed full-time availability in the past 7 days.

Stéphanie S.

Located in Chelles

€280/day

Gestion Service Client - Assistante Direction

  • Gestion des emails
  • email
  • Gestion administrative
  • Service client
  • Customer Care
  • Organisation d'événements
  • Organisation de déplacements
  • Gestion d'agenda
  • Google agenda
  • Microsoft Excel
  • Microsoft Office
  • GED
  • Microsoft Sharepoint
  • Office 365
  • Microsoft Word
  • Outlook
  • Google Drive
  • Comptabilité
  • Pré-comptabilité
  • administratif
  • Gestion du courrier
  • note de frais
  • Sens de l’organisation
  • autonomie
  • Dynamique
  • Evénementiel
  • proactivité
  • discrétion
  • Gestion du temps
  • SAV
  • Gestion de projet

Ophélie Masshenser

Located in Nevers

€450/day

Customer Success Manager

40  views
  • Marketing
  • Réseaux sociaux
  • Stratégie de communication
  • Stratégie webmarketing
  • Gestion de projet
  • Relation clients
  • Customer Service
  • customer success

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Charlotte Leroy

Located in Paris

€150/day

Service Client / SAV

1 recommendation
New
  • support client
  • SAV
  • Service client
  • Customer Service
  • Réseaux sociaux
  • Community management
  • Satisfaction client

This freelancer has confirmed full-time availability in the past 7 days.

Marlène Forge

Located in Montpellier

€200/day

Chef de projet/ Account manager

13  views
New
  • Gestion de projet
  • Service client
  • customer success
  • Account Management
  • call center
  • relation client
  • service après vente

Gabin L.

Located in Dijon

€280/day

Customer Support Manager

1 recommendation
  • Business development
  • Management d'équipe
  • Commercial
  • Customer Service
  • Customer Care
  • Customer Success Management
  • Customer support
  • Stratégie commerciale
  • Copywriting Landing Page
  • Stratégie de communication
  • Stratégie d'entreprise
  • customer success
  • Customer Satisfaction
  • Account Management
  • Customer Relationship Management (CRM)
  • Key Account Management
  • Strategic Partnerships

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Céline Landru

Located in Lille

€300/day

Digital Business Developer

1 recommendation
New
  • Business development
  • Stratégie commerciale
  • Customer Service
  • Management d'équipe
  • Stratégie de communication
  • Négociation
  • Anglais
  • Marketing sur les réseaux sociaux
  • Prise de rendez-vous
  • scrapping
  • Gestion de la relation client (CRM)

This freelancer has confirmed full-time availability in the past 7 days.

Stephanie Fitoussi

Located in Paris

€200/day

Customer Support/Customer Care - Operation Manager

1 recommendation
New
  • customer success
  • Service client
  • Start-up
  • Zendesk
  • Gestion de projet
  • Expérience client
  • Onboarding
  • suivi client
  • Customer Care
  • support client
  • Formation
  • expérience clients
  • Satisfaction client
  • Fidélisation
  • Opérations
  • NPS
  • Management d'équipe
  • Discord
  • Interaction
  • churn
  • SAV

Ferdinand Joannis

Located in Paris

€550/day

Customer Experience Manager / Customer Care

3  views
New
  • Customer Care
  • Service client
  • Customer Experience
  • Customer Journey
  • Customer Service
  • Customer Satisfaction
  • Customer Insight
  • Customer support
  • Zendesk
  • Formation
  • Training
  • Education
  • Gestion de projet
  • Conseil
  • Conduite du changement
  • relation client
  • Customer Relationship Management (CRM)
  • Expérience client
  • Satisfaction client
  • Freshdesk
  • Intercom
  • support client
  • Fidélisation

This freelancer has confirmed full-time availability in the past 7 days.

Mathilde Augizeau

Located in Paris

€500/day

Customer care manager

28  views
New
  • Customer Service
  • Customer Care
  • Customer support
  • Customer Success Management
  • support client
  • Support technique
  • Support utilisateur

This freelancer has confirmed full-time availability in the past 7 days.

Sthephany Rossano

Located in Paris

€350/day

Project Manager

1 recommendation
  • Marketing
  • Customer Relationship Management (CRM)
  • Ventes
  • Customer Service
  • Marketing Strategy Development
  • Brand Management
  • Email Marketing
  • Event Planning and Coordination
  • Public Relations
  • Presentation and Public Speaking Skills
  • Team Leadership and Mentorship.
  • Branding and identity development
  • Event planning and management
  • Public relations and media outreach
  • Intercultural Communication
  • Integrated Marketing
  • Communication Skills

Chayemaa B.

Located in Paris

€350/day

Business Developer / Commerciale / Recrutement

324  views
  • Business development
  • Recrutement
  • Anglais
  • Service client
  • Customer Journey
  • Développement

Chloe Robles

Located in Paris

€350/day

Construction et optimisation du service client

47  views
  • Service client
  • Rédaction web
  • customer satisfaction
  • Réduction des coûts
  • Customer Journey
  • rédaction page FAQ
  • Language Teaching
  • English language skills
  • Teamwork
  • Translation
  • Spanish
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Traduction
  • Espagnol
  • Language Services
  • Salesforce.com
  • Anglais
  • Travail d'équipe
  • Office Administration
  • Start-up Environment
  • Organizational Effectiveness
  • Rédaction SEO
  • Rédaction de contenu

This freelancer has confirmed full-time availability in the past 7 days.

Arnaud De La Celle

Located in Paris

€600/day

Expert 🚀 Relation Client 🚀 Customer Success

  • Customer Service
  • Customer Relationship Management (CRM)
  • Service client
  • customer success
  • Customer Experience
  • Sales Management
  • Formation
  • Stratégie commerciale
  • Head of operation
  • Directeur operation
  • Account Management
  • COO
  • Salesforce
  • CRM
  • Marketing
  • Pipedrive
  • Sales enablement
  • Sales operation
  • Zendesk
  • Stratégie d'entreprise
  • Gestion de projet
  • Microsoft Excel
  • Finance
  • Business plan
  • Business analysis
  • Conseil en organisation
  • Expert crm
  • Customer Journey
  • Customer Care
  • Customer support
  • Start-up
  • Scale-up
  • Notion
  • Business development
  • Qualité
  • centre d'appel

Aude Cravayat

Located in Paris

€200/day

Relation clients et optimisation du SAV

526  views
  • Service client
  • SAV
  • Customer Care
  • Accompagnement client
  • Chargée de relation clients
  • zendesk
  • consultante SAV
  • relation client
  • satisafaction client

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Alexandrine M.

Located in Paris

€210/day

ADV / Customer Success / Service client

127  views
  • Account Management
  • Service client
  • ADV
  • customer success
  • Business development
  • key account management
  • Stratégie commerciale
  • Négociation
  • Zoho CRM
  • Business plan
  • b2b
  • marketing relationnel
  • Traduction Français Anglais
  • Traduction Anglais Français
  • Sales enablement
  • efficacité commerciale
  • Commercial
  • Zendesk

Alyson Durand

Located in Avignon

€150/day

Gestion service client

26  views
  • Service client
  • SAV
  • Shopify
  • Customer Service
  • support client
  • Gestion des emails
  • Assistante personnelle
  • Satisfaction client
  • Customer Experience
  • Réseaux sociaux
  • Freshdesk
  • E-commerce
  • dropshipping
  • relation client
  • Tâches administratives
  • relation fournisseur
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Nadia B.

Located in Paris

€300/day

Customer Experience Manager & Consultant

1  views
New
  • Customer Care
  • Customer Journey
  • Service client
  • stratégie digitale
  • CRM
  • Fidélisation client
  • Expérience client
  • Business development
  • Gestion de crise
  • Communication interne
  • Stratégie de communication
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Analyse concurrentielle
  • Business intelligence
  • Business model
  • Conduite du changement

Gabrielle A.

Located in Paris

€320/day

Customer Success Freelance

1 recommendation
  • Assistante virtuelle
  • Service client
  • customer care
  • Gestion mail
  • Assistante indépendante
  • SAV
  • Assistante administrative
  • Microsoft Office
  • Gestion de l'agenda
  • Rédaction de contenu
  • réalisation de devis
  • Trello
  • Relance facture
  • site web d'annonce
  • Modération
  • Transcription
  • Voyage
  • Relecture
  • Autonome
  • Organisée
  • Réseaux sociaux
  • a domicile
  • customer success

This freelancer has confirmed full-time availability in the past 7 days.

Yoann Tasset

Located in Toulouse

€650/day

Expert Customer Success / Service Client / Zendesk

3 recommendations
  • customer success
  • Relation client
  • Service client
  • Fidélisation
  • Zendesk
  • Hubspot
  • SAAS
  • Relations clients
  • Stratégie commerciale
  • Inbound marketing
  • CRM
  • Zapier
  • Gestion de projet
  • Processus de vente
  • Management
  • Prise de rendez-vous
  • Vente
  • Négociation de contrat
  • Accompagnement
  • Customer Service
  • Support client
  • Upsell
  • Reporting
  • Notion
  • Optimisation des processus
  • Emailing
  • omnicanal
  • Paramétrage
  • parcours client
  • UI/UX
  • Expérience client
  • Scale-up
  • Développement web
  • Configuration
  • Amélioration continue
  • Intégration
  • Intégration web
  • Analyse de données
  • Metabase
  • SQL
  • NPS
  • Customer Success Management
  • Satisfaction client
  • déploiement
  • Salesforce
  • Logiciel en tant que Service (SaaS)
  • Chatbot
  • Chatter

This freelancer has confirmed full-time availability in the past 7 days.

Miora Lauret

Located in Doubs

€500/day

Customer Success Manager 🚀

78  views
  • Customer Success Management
  • Customer success
  • Support utilisateur
  • Gestion de la relation client (CRM)
  • Service client
  • Suivi des demandes clients
  • service après vente
  • Customer Care
  • Onboarding
  • Fidélisation
  • parcours client
  • Canvas
  • Gestion de projet
  • Stratégie de communication
  • Management d'équipe
  • Stratégie d'entreprise
  • Notion
  • Etude de marché
  • Reporting
  • Wordpress
  • HTML5
  • CSS3
  • Création de contenus
  • Marketing de contenu
  • Formation

This freelancer has confirmed full-time availability in the past 7 days.

Lucas Bregeon

Located in Paris

€650/day

Expert Customer Success / Service client

2 recommendations
  • Experience client
  • Satisfaction Client
  • Service client
  • Management d'équipe
  • Customer Success
  • Customer Journey
  • Customer Care
  • Customer success manager
  • Customer support
  • Team Development
  • Sales
  • Retail
  • Gestion de projet
  • Formation
  • NPS
  • Transformation digitale
  • Fearless feedback
  • Anglais
  • Zendesk
  • Kaizen
  • Metabase
  • Camunda
  • Notion

Vincent Hebert

Located in Chantilly

€450/day

Customer Success Manager

73  views
  • Customer Success Management
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Livestorm
  • Hubspot
  • Notion
  • Metabase
  • Looker
  • Formation produit
  • Installation produit
  • Suivie client
  • NPS

Léna Laurent

Located in Paris

€150/day

Assistante virtuelle

39  views
  • Zendesk
  • Customer Service
  • support client
  • Community management

This freelancer has confirmed full-time availability in the past 7 days.

Candelaria Ochoa

Located in Paris

€370/day

Service Design, UX, Art Direction, Branding.

  • User Research
  • User Experience
  • Branding
  • Service Design
  • Customer Experience
  • Adobe Photoshop
  • Adobe Illustrator
  • Graphisme
  • Design logo
  • Adobe InDesign
  • Illustration
  • Webdesign
  • Identité visuelle
  • Interaction Design
  • User Interface Design
  • User Experience (UX)
  • Design Thinking

This freelancer has confirmed full-time availability in the past 7 days.

Caroline Fulda

Located in Paris

€750/day

🚀 Customer Success | Service Client | Leadership

45  views
New
  • Gestion de projet
  • Management d'équipe
  • Business development
  • Customer Success Management
  • Service client
  • Stratégie commerciale
  • Stratégie d'entreprise
  • Customer Experience
  • User Experience Design
  • Analyse de données
  • Upsell
  • Onboarding
  • Gestion de la relation client (CRM)
  • CRM
  • Salesforce
  • Hubspot
  • Zendesk
  • Dixa
  • Fidélisation
  • Customer Relationship Management (CRM)
  • Customer Satisfaction

Charlotte Anglade

Located in Lavaur

€450/day

UX & Service Design | Amélioration Continue @Coktl

1 recommendation
  • Recherche utilisateur
  • Stratégie de positionnement
  • User Experience Design
  • service design
  • Customer Experience
  • Customer Care
  • Business development
  • Stratégie de communication
  • design thinking
  • Webdesign
  • Gestion de projet
  • Qualité
  • Amélioration continue
  • Certification

This freelancer has confirmed full-time availability in the past 7 days.

Cathy B

Located in Paris

€800/day

Consultante en Relation Client

New
  • Zendesk
  • Gestion de la relation client (CRM)
  • Customer Service
  • Service client
  • parcours client
  • Formation
  • Management d'équipe
  • Satisfaction client
  • Customer Care
  • Customer Satisfaction
  • relation client
  • Customer Relationship Management (CRM)
  • Gestion relation client
  • Expérience client
  • Customer support
  • customer success

This freelancer has confirmed full-time availability in the past 7 days.

Oum Kadiri

Located in Paris

€125/day

✔ Service Client-Customer Success-Custumer Care😍

1 recommendation
  • customer success
  • Customer Success Management
  • Customer support
  • Customer Service
  • Customer Satisfaction
  • Customer Care
  • Zendesk
  • Intercom
  • Aircall
  • Zoho CRM
  • Pipedrive
  • Onboarding
  • Service clients
  • Notion
  • Trello
  • Chorus pro
  • Canva
  • HTML5
  • PHP
  • Wordpress
  • slack
  • Paypal
  • Customer Journey
  • Customer Experience
  • Customer Relationship Management (CRM)
  • NPS
  • support client
  • support
  • Expérience client
  • Service client
  • Satisfaction client
  • Management d'équipe
  • Discord
  • CRM
  • customer communication
  • customer perception
  • helpdesk
  • Interaction
  • churn
  • désabonnement
  • Leadership

This freelancer has confirmed full-time availability in the past 7 days.

Antonin Bigot

Located in Paris

€700/day

✅ Expert Service Client / Customer Success 🚀

  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Start-up
  • Service client
  • Zendesk
  • Hubspot
  • Intercom
  • Integromat
  • Notion
  • Trello
  • Pipedrive
  • Gestion de projet
  • Expérience client
  • Onboarding
  • Management d'équipe
  • Customer Care
  • Customer Journey
  • Customer support
  • Support utilisateur
  • Support technique
  • Formation
  • Conduite du changement
  • déploiement
  • Delivery Management
  • Service Delivery Manager
  • Reporting
  • relation client
  • Fidélisation
  • Scale-up
  • parcours client

Héloise Lesimple

Located in Paris

€600/day

Operation manager / customer success manager

  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Gestion de projet
  • Service client
  • Account Management
  • Customer Success Management
  • business developpement
  • Start-up
  • Rédaction
  • Créatif
  • Méthode agile
  • customer success
  • Customer Journey
  • Customer Satisfaction
  • Customer Insight
  • respond.io
  • SAAS
  • B2B
  • B2C
  • Conseil
  • parcours client
  • Business development
  • Pipedrive
  • Hubspot
  • Notion
  • Scale-up
  • Process
  • Anglais
  • Opérations

Roger A.

Located in Nice

€300/day

Service Client | Customer Care | Agent | Zendesk

1 recommendation
  • Customer Service
  • SAV
  • Service client
  • support client
  • Customer Care
  • FAQ
  • Customer support
  • Customer Satisfaction
  • customer success
  • Base de connaissances
  • AARRR
  • Zendesk
  • Customer Journey
  • Customer Relationship Management (CRM)
  • Ticketing
  • Gestion de la relation client (CRM)
  • Suite Google
  • Suite Adobe
  • Trello
  • Stripe
  • Paypal
  • sumup
  • slack
  • google meet
  • Zoom
  • Mailchimp
  • relation client
  • Fidélisation
  • recruter
  • rassurer un user
  • identifier des incidents
  • Hotline
  • Ringover
  • Aircall
  • Prestashop
  • gestion du stress
  • Zapier
  • Design Thinking
  • CRM
  • User Experience Design
  • automation
  • tchat
  • Assistante virtuelle
  • Intercom
  • Crisp
  • Atlassian JIRA
  • Atlassian Confluence
  • Support utilisateur
  • Développement Front-End
  • Intégration web

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Luc L.

Located in Paris

€175/day

Service client

19  views
New
  • Service client
  • Customer support
  • Customer Care
  • Satisfaction client
  • Pipedrive
  • Trello
  • Fidélisation client

Chris Carstens

Located in Montpellier

€400/day

English Language Consultant

1 recommendation
New
  • 25+ years of experience helping professionals in tech, manufacturing, education, and customer service communicate with ease and confidence
  • Developing confidence in oral presentations
  • Editing
  • Proofreading
  • Training
  • interviews
  • Publications
  • Communication

This freelancer has confirmed full-time availability in the past 7 days.

Aurélie Kehren

Located in Paris

€320/day

Service client - Customer Care - Assistante

3 recommendations
  • Service client
  • customer success
  • Relation clients
  • support client
  • Satisfaction client
  • assistanat
  • Management d'équipe
  • E-commerce
  • SAV
  • secrétariat
  • Facturation
  • service après vente
  • chat

Geoffrey Vidal

Located in Biarritz

€850/day

⭕ Expert en optimisation de Service Client ⭕

  • Service client
  • Customer care
  • Chatbot
  • Ticketing
  • crisp
  • notion
  • CRM
  • hubspot
  • Automation
  • recrutemement
  • Conseil
  • Zendesk
  • HelpDesk
  • Optimisation
  • KPI
  • Freshdesk
  • Customer support
  • SAV
  • support client
  • relation client
  • customer success
  • Customer Success Management
  • Customer Satisfaction
  • Satisfaction client

Marion N

Located in Paris

€150/day

Assistante virtuelle / Customer care

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing

Andréa Douillard

Located in Lille

€490/day

User / UX Researcher

8  views
New
  • Exploratory Research
  • Insight Delivery
  • Strategic Design
  • UX Research
  • Design Thinking
  • Service Design
  • Customer Journey
  • Entretiens utilisateurs
  • User interview
  • Microsoft Power BI
  • User Research
  • Recherche utilisateur
  • user journey
  • empathy map

Marissa Decampe

Located in Biscarrosse

€350/day

Service client

New
  • Customer Service
  • Customer Experience
  • Gestion de projet
  • Community management
  • Service client
  • Gestion de la relation client (CRM)
  • relation client

This freelancer has confirmed full-time availability in the past 7 days.

Faneva Tourre

Located in Fontenay-le-Comte

€125/day

Chargée de service après-vente, Téléconseillere, T

61  views
  • accueil téléphonique
  • Customer Service
  • Service client
  • Enquête
  • Télétravail
  • Telecommunications
  • teleprospection

This freelancer has confirmed full-time availability in the past 7 days.

Aina A.

Located in Paris

€130/day

Assistante virtuelle - Service client - Admin

  • Service client
  • Assistante virtuelle
  • Support client
  • customer care
  • zendesk
  • tchat
  • Hubspot
  • Shopify
  • assistance administrative
  • Modération
  • Réseaux sociaux
  • Tâches administratives
  • Mails
  • sav
  • Customer support
  • Facebook
  • E-commerce
  • service après vente
  • Base de données
  • Saisie de données
  • data entry
  • suivi client
  • Reportings

This freelancer has confirmed full-time availability in the past 7 days.

David Gierszal

Located in Douai

€125/day

Customer care / Service client ( Téléconseiller )

113  views
  • Service client
  • Customer Service
  • E-commerce
  • Customer Care
  • Gestion emails
  • gestion des appels
  • Gestion de la relation client (CRM)
  • Télétravail
  • conseiller client
  • Gestion des litiges
  • SAV
  • empathie
  • Accompagnement client
  • relation client
  • Satisfaction client
  • sens de l'écoute
  • Français
  • Capacités rédactionnelles
  • Aide administrative
  • Tracking
  • Réseaux sociaux
  • Microsoft Office
  • Gorgias

Yann Feliz

Located in Paris

€280/day

Operations/Customer Success/Assistant Virtuel

10  views
New
  • Opérations
  • Customer Care
  • Sales
  • Service client
  • Hubspot
  • Business development
  • care
  • Gestion des opérations
  • Prise de parole en public
  • Réseaux sociaux
  • Networking
  • Social Networking
  • Customer support
  • support client
  • Relation clients
  • Leadership
  • Génération de leads
  • Lead Generation
  • Finance
  • Financement
  • SAV
  • Assistance virtuelle
  • Commercial
  • assistance administrative

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Coralie Hsieh

Located in Paris

€550/day

Gestion de projet | Service Client | Opérations

1  views
New
  • Gestion de projet
  • Management d'équipe
  • Product management
  • Service client
  • Gestion des opérations
  • Customer support
  • Animation de formation
  • relation client
  • Expérience client
  • Optimisation des processus

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Fany R.

Located in Lille

€175/day

Assistante virtuelle - Service Client

1 recommendation
  • Service client
  • support utilisateur
  • Assistante virtuelle
  • Rédaction web
  • Customer Service
  • Traduction Français Anglais
  • Mise en page
  • administratif français anglais
  • Relecture
  • Création de supports visuels
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Joomla
  • Wordpress
  • Italien
  • Espagnol
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  • Shopify
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  • slack