Browse profiles Post a project

279 “customer service" freelancers available

Basile Hamon

Located in París

€350/day

product management, ux, Google analytics, data

114  views
  • Product management
  • Customer Journey
  • E-commerce
  • Management d'équipe
  • Service client
  • Gestion de projet
  • Transformation digitale
  • Méthode agile
  • hotjar
  • Wireframing
  • User Research
  • User Testing
  • Figma
  • Atlassian JIRA
  • GitHub
  • Google Tag Manager
  • Google Analytics
  • SQL
  • RGPD

Paulina Marroquín

Located in Nantes

€325/day

SuccessFactors expert | Jira, ServiceNow, Agile

29  views
  • Atlassian JIRA
  • SuccessFactors
  • Agile Methodologies
  • Customer Service
  • adaptabilité
  • Problem Solving
  • ServiceNow
  • Atlassian Confluence
  • Microsoft Power BI
  • Microsoft Office
  • Microsoft Visio
  • Microsoft Project

Lucie Jimenez

Located in Paris

€389/day

Service client / lead generation marchés Européens

82  views
  • Customer Journey
  • Revenue Management
  • Zendesk
  • Salesforce
  • Francés
  • Inglés
  • Service client
  • Réseaux sociaux
  • Hubspot
  • intercom
  • Traduction Français Anglais
  • Traduction Espagnol Français
  • Customer Service
  • Community management
  • Lead Generation
  • Generación de leads
  • Gestión de equipos
  • prospección de cliente
  • Sales
  • Asana
  • Portugués
  • Customer Experience
  • Virtual Assistant
  • Administración de redes
  • soporte administrativo
  • Zoho CRM
  • Telemarketing
  • Creación y redacción de contenidos
  • Recursos Humanos
  • Human Resources

This freelancer has confirmed full-time availability in the past 7 days.

Laurent Soleilhac

Located in Paris

€1,100/day

Sales / Marketing / Customer care

157  views
  • Business development
  • Sales
  • Opérations
  • Customer Service
  • Stratégie d'entreprise
  • Innovation
  • Management d'équipe
  • CRM
  • User Experience Design
  • Marketing
  • Stratégie commerciale
  • New Business Development

Christophe Joseph

Located in Paris

€600/day

Consultant Relation Client, Success & Recrutement

4 recommendations
  • Gestion de projet
  • Méthode agile
  • Service client
  • Customer Success Management
  • Outsourcing
  • Lean management
  • Conduite du changement
  • Facilitation de processus
  • Coaching
  • Management d'équipe
  • Chasse de tête
  • Recrutement
  • Formation
  • Coaching individuel
  • Firebase
  • Reporting
  • Analyse de données
  • Autopilot
  • CRM
  • Ressources humaines
  • Stratégie d'entreprise

Mona K.

Located in Paris

€900/day

Service Design I UX PM3 & PMO

1 recommendation
  • SERVICE DESIGN
  • customer experience
  • User Experience Design
  • Transformation digitale
  • PMO
  • CRM
  • Design Thinking
  • Conduite du changement
  • Facilitation en ligne
  • Salesforce
  • innovation
  • customer journey

Réjane Curk

Located in Paris

€250/day

Freelance customer support

298  views
  • Service client
  • Customer Service
  • Customer Care
  • Customer Experience
  • Intégration web
  • E-commerce
  • Rédaction web
  • Rédaction SEO
  • SEO
  • Stratégie de communication
  • Stratégie webmarketing
  • HTML5
  • Emailing
  • CSS3
  • JavaScript
  • Wordpress
  • JAMstack
  • Jekyll

Sophie Soizeau Saint-Martin

Located in Paris

€700/day

Manager Customer Success

142  views
  • Customer Success
  • Relation Client
  • Fidélisation Client
  • Gestion de projet
  • Management d'équipe
  • Service client
  • Implementation
  • SAAS
  • Méthode agile
  • Product management
  • Professional Services
  • post-sales
  • BtoB
  • Spécifications fonctionnelles
  • Scrum
  • Kanban
  • AMOA
  • Conduite du changement
  • PMO

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Manon Silva Ramos

Located in Saint-Laurent-du-Maroni

€450/day

Customer Success & Experience / Zendesk / Start-Up

3 recommendations
  • Expérience Client
  • Service Client
  • Satisfaction Client
  • Zendesk
  • Customer Success
  • Tourisme
  • Start-up
  • Customer Journey
  • Customer Voice
  • Relation Client
  • Gestion de Projet
  • Chatbot
  • FAQ
  • Automation
  • Enquête Client
  • Baromètre Client
  • Management d'équipe
  • Scale-up
  • Aérien
  • Ecommerce
  • stratégie commerciale

Anne-Lise Launay

Located in Paris

€280/day

Relation Clients et SAV

2 recommendations
  • Customer care
  • Rédaction
  • Talent acquisition
  • service client
  • SAV
  • Zendesk
  • Relation client
  • Satisfaction client
  • Communication
  • Réseaux sociaux
  • Recrutement
  • Sourcing
  • Gestion de projet
  • Sens de l’organisation
  • compétences interpersonnelles

Charlotte Anglade

Located in Lavaur

€450/day

UX & Service Design | Amélioration Continue @Coktl

1 recommendation
  • Recherche utilisateur
  • Stratégie de positionnement
  • User Experience Design
  • service design
  • Customer Experience
  • Customer Care
  • Business development
  • Stratégie de communication
  • design thinking
  • Webdesign
  • Gestion de projet
  • Qualité
  • Amélioration continue
  • Certification

Maud V.

Located in Toulouse

€730/day

💡Digitalisation/Optimisation-Service client ✉️📞

  • Zendesk
  • service client
  • KPI
  • Mise en place service client
  • satisfaction client
  • customer success
  • CSAT
  • Formulaire
  • outils de ticketing
  • outils de télécom
  • csm
  • Facilitation de processus
  • gestion de projet
  • help center
  • Microsoft Excel
  • front app
  • outils
  • customer care
  • formulaires
  • colt
  • ringover
  • sewan
  • déploiement service client
  • Marketing de contenu
  • Outils Saas
  • Outils numériques
  • Notion
  • Télécoms
  • stonly

Henry Duprey

Located in Clermont-Ferrand

€160/day

Service Client / Customer Care Specialist

1 recommendation
  • Service client
  • SAV
  • Support
  • Customer Support
  • Help Desk
  • Slack
  • Microsoft Office
  • analyse de données
  • Chatbot
  • Shopify
  • CRM
  • RGPD
  • zendesk
  • Customer Care
  • Customer Satisfaction
  • Customer Service

Leïla Mengue

Located in Paris

€400/day

Customer Care Manager

81  views
  • relation client
  • Service client
  • customer care
  • Customer Journey
  • Gestion d'évènement
  • Créative
  • English
  • Communication marketing
  • Relations publiques
  • Marketing social
  • Rédaction
  • Marketing
  • Gestion de la relation client (CRM)
  • PowerPoint
  • Facebook
  • Microsoft Office
  • Microsoft PowerPoint
  • Twitter
  • Instagram
  • Management
  • Tumblr
  • Pinterest
  • Podcast

Emma Yates

Located in Paris

€380/day

Actrice de doublage, coach d'anglais

96  views
  • voix off
  • Coaching individuel
  • Coaching
  • Anglais
  • Customer Service
  • Teaching
  • Copywriting
  • TOEIC
  • Pédagogie

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aude Cravayat

Located in Paris

€200/day

Relation clients et optimisation du SAV

467  views
  • Service client
  • SAV
  • Customer Care
  • Accompagnement client
  • Chargée de relation clients
  • zendesk
  • consultante SAV
  • relation client
  • satisafaction client

Charles-Alexandre Tiago

Located in Paris

€250/day

Support Client - Customer Care

324  views
  • Service client
  • Conseil
  • Customer Journey
  • customer experience
  • Customer Care
  • Support Client
  • Community management
  • Trello
  • Intercom
  • Administratif
  • Formation

Florian M

Located in Dax

€125/day

Customer service Agent

42  views
  • Customer service
  • Service client
  • Services de conciergerie
  • gestion de tickets

Lynda M.

Located in Paris

€225/day

Assistante Commerciale Export / Customer Service

59  views
  • International Business
  • Customer Care
  • Import/Export
  • SAP
  • Customer Service Management
  • Business development
  • CRM
  • Logistique
  • Leadership
  • Coaching individuel
  • Gestion de projet
  • management de transition

Raphael Cerqueira

Located in Paris

€160/day

Customer Care Specialist

  • Zendesk
  • Customer Journey
  • Service client
  • Anglais
  • à l'écoute
  • Customer Service
  • Satisfaction client

Julien Pillay

Located in La Celle-Saint-Cloud

€199/day

Rédacteur Web SEO

26  views
  • Rédaction web
  • Copywriting
  • Rédaction SEO
  • SEO
  • Community management
  • Customer-focused Service
  • Gaming Industry
  • Online Gaming
  • MMORPG

Candelaria Ochoa

Located in Paris

€375/day

Service Design, UX, Art Direction, Branding.

  • User Research
  • User Experience
  • Branding
  • Service Design
  • Customer Experience
  • Adobe Photoshop
  • Adobe Illustrator
  • Graphisme
  • Design logo
  • Adobe InDesign
  • Illustration
  • Webdesign
  • Identité visuelle
  • Interaction Design
  • User Interface Design
  • User Experience (UX)
  • Design Thinking

Ileana Claudia De Jesus

Located in Saint-Étienne

€450/day

Customer Service Expert

10  views
New
  • Business development
  • Customer Service
  • Exportation
  • assitance
  • call center
  • bilingue anglais
  • bilingue roumain
  • bilingue espagnol
  • italien courant

Magali Sammartano

Located in Montpellier

€300/day

Chargée de relation Client / Community Manager

6  views
New
  • Emailing
  • Community management
  • Réseaux sociaux
  • gestion email
  • Customer Relationship Management (CRM)
  • Relation clients
  • Customer Service
  • Communication digitale
  • Service client

Miora Lauret

Located in Doubs

€450/day

Customer Success Manager 🚀

25  views
New
  • Customer Success Management
  • Customer success
  • Customer support
  • Support utilisateur
  • Gestion de la relation client (CRM)
  • Service client
  • Suivi des demandes clients
  • service après vente
  • Customer Care
  • Onboarding
  • Fidélisation
  • parcours client
  • Canvas
  • Gestion de projet
  • Stratégie de communication
  • Management d'équipe
  • Stratégie d'entreprise
  • Notion
  • Etude de marché
  • Reporting
  • Wordpress
  • HTML5
  • CSS3
  • Création de contenus
  • Marketing de contenu
  • Formation

Olayemi Kehinde

Located in Paris

€490/day

Gestion des opérations

49  views
  • Gestion des opérations
  • customer success
  • Gestion administrative
  • Formation
  • Service client
  • Gestion de la logistique
  • Management d'équipe
  • Coordination de projet
  • Gestion back office
  • Facturation
  • Création de société
  • Gestion de projet
  • Gestion de société transport
  • Commerce international
  • Pack Office
  • Gestion des risques
  • Gestion des sociétés de transport
  • Sous-traitance
  • transport
  • Gestion des conflits

Joséphine Bui

Located in Le Creusot

€500/day

Conseil développement commercial et International

74  views
  • Business development
  • Stratégie commerciale
  • animation réseau B2B, prospection, marché international
  • Management d'équipe
  • Gestion SAV B2C
  • Customer Service
  • Développement Export
  • Négociation
  • relation client
  • Key Account Management
  • Commercial
  • Account Management
  • Sales enablement
  • Vente complexe

Charlotte Bevis

Located in Paris

€230/day

Assistante / secrétaire & création visuelle

24  views
  • assistance administrative
  • secrétariat
  • Service client
  • Gestion de la relation client (CRM)
  • Rédaction
  • Customer Care
  • Customer support
  • Création visuelle
  • Communication digitale
  • Marketing de contenu
  • administratif
  • Support administratif
  • support client
  • relation client
  • Bureautique
  • Supports de communication
  • Réseaux sociaux
  • Prise de rendez-vous
  • Démarches administratives
  • Graphisme
  • Design logo
  • Flyer
  • compte-rendu
  • Transcription
  • transcription audio
  • Transcription vidéo
  • Sous-titrage
  • Sens de l’organisation
  • organisation
  • Organisation d'événements
  • Evénementiel
  • secrétariat médical

Erika M.

Located in Nice

€280/day

Support client | Customer service, care, success

91  views
  • Customer Service
  • Knowledge base
  • Audit
  • FAQ
  • SAV Espagnol
  • SAV Anglais
  • Zendesk
  • JIRA
  • Base de connaissances
  • Conseil en organisation
  • Audit organisationnel
  • Customer Success Management
  • Hubspot
  • Intercom
  • Webflow
  • Ticketing
  • Atlassian Confluence
  • Atlassian JIRA
  • Gestion de projet
  • Community management
  • Traduction Espagnol Anglais
  • Traduction Anglais-Espagnol
  • Interprétariat
  • RGPD
  • Protection des données personnelles
  • Satisfaction client
  • CGV
  • Customer Journey
  • Communication digitale
  • Customer relationship management
  • Canva
  • Notion
  • Trello
  • Shopify
  • Stripe
  • Qonto
  • Hotjar
  • Figma
  • Miro
  • Klaxoon
  • Slack
  • Support client
  • Helpcenter
  • Mailchimp
  • Mailjet
  • Assistante virtuelle
  • Optimisation
  • Service après-vente
  • Service client

This freelancer has confirmed full-time availability in the past 7 days.

Faneva Tourre

Located in Fontenay-le-Comte

€125/day

Chargée de service après-vente, Téléconseillere, T

40  views
  • accueil téléphonique
  • Customer Service
  • Service client
  • Enquête
  • Télétravail
  • Telecommunications
  • teleprospection

Antoine Lemarié

Located in Paris

€450/day

Sales Operation

1 recommendation
  • Business development
  • Gestion de projet
  • Gestion des opérations
  • Lead Generation
  • Service client
  • Excellence opérationnelle
  • Customer Care

Emilie Joulia

Located in Paris

€500/day

Customer Success manager

1 recommendation
  • Questionnaire
  • plan d'action
  • outils de pilotage
  • Etude de besoin
  • Customer Success Management
  • Gestion de projet
  • Logiciel en tant que Service (SaaS)
  • Account Management
  • Onboarding
  • customer success
  • Customer Relationship Management (CRM)
  • Service client
  • Customer support
  • Customer Care
  • Customer Service
  • relation client
  • Expérience client
  • Customer Satisfaction
  • Satisfaction client
  • Fidélisation

Anas Mahi

Located in Paris

€350/day

commercial indépendant

16  views
  • Commercial
  • Email marketing
  • E-commerce
  • Animation
  • Customer Service
  • Customer support
  • Customer Care

Paul Curutchet

Located in Bordeaux

€280/day

Consultant - Customer Success

7 recommendations
  • Scrum
  • Méthode agile
  • Gestion de projet
  • support client
  • Gestion de la relation client (CRM)
  • Service clients
  • Customer Service
  • Customer Journey
  • Pilotage de la performance
  • Analyse de données
  • Reporting financier
  • Argumentaire de vente
  • Key Account Management
  • Prospection commerciale
  • support IT
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Success Management
  • Customer Satisfaction
  • Fidélisation
  • Customer support
  • Expérience client
  • Customer Care

Noémie De Almeida Ferreira

Located in Lyon

€200/day

Copyrighter

5  views
  • Copywriting
  • écriture
  • Rédaction
  • Copywriter
  • Conception rédaction
  • Stratégie de communication
  • Customer Service
  • Créatif
  • Design logo
  • création
  • Rédaction web
  • Rédaction contenu
  • création contenu
  • Réseaux sociaux
  • Rédaction newsletter
  • Communication digitale
  • Communication

Anne Gautheron

Located in Lyon

€280/day

Support client

4  views
New
  • Service clients
  • assistante commerciale
  • Account Management
  • support client
  • Customer Success Management
  • Gestion de la relation client (CRM)
  • assistanat administratif

Mikhael G

Located in Paris

€200/day

Key Account Manager // User Care & Fidelity

3  views
New
  • Direction artistique
  • Service client
  • Customer Service
  • Customer Care
  • stratégie digitale
  • Customer Satisfaction
  • User Experience Design
  • Transformation digitale
  • Fidélisation
  • Optimisation des processus
  • CRM
  • Key Account Management
  • UI/UX
  • Adobe Creative Suite
  • Microsoft Office
  • Négociation

Oum K.

Located in Paris

€125/day

✔ Service Client-Customer Success-Custumer Care😍

1 recommendation
  • customer success
  • Customer Success Management
  • Customer support
  • Customer Service
  • Customer Satisfaction
  • Customer Care
  • Zendesk
  • Intercom
  • Aircall
  • Zoho CRM
  • Pipedrive
  • Onboarding
  • Service clients
  • Notion
  • Trello
  • Chorus pro
  • Canva
  • HTML5
  • PHP
  • Wordpress
  • slack
  • Paypal
  • Customer Journey
  • Customer Experience
  • Customer Relationship Management (CRM)
  • NPS
  • support client
  • support
  • Expérience client
  • Service client
  • Satisfaction client
  • Management d'équipe
  • Discord
  • CRM
  • customer communication
  • customer perception
  • helpdesk
  • Interaction
  • churn
  • désabonnement
  • Leadership

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Aida Derradji

Located in Paris

€350/day

Business Dev - Customer Care

6 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • Etude de marché
  • Innovation
  • stratégie commerciale
  • stratégie de prix
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe
  • stratégie de croissance
  • coaching individuel
  • segmentation
  • mobilité
  • revenue management

Sthephany Rossano

Located in Paris

€550/day

marketing

2  views
New
  • Marketing
  • Customer Relationship Management (CRM)
  • Ventes
  • Customer Service

Chantal Cahen

Located in Paris

€1,000/day

Consultante stratégie marketing / digitale

  • Stratégie de positionnement
  • Customer Journey
  • Branding
  • Marketing
  • Marketing de contenu
  • User Experience Design
  • Service client
  • Développement produit
  • CRM
  • Stratégie de communication
  • Planning stratégique
  • Stratégie d'entreprise
  • Stratégie webmarketing
  • Start-up
  • Brand content
  • Proposition de valeur
  • Go to market
  • Customer experience
  • Mentoring marketing
  • Transformation digitale

Aina A.

Located in Paris

€125/day

Assistante virtuelle - Service client - Admin

  • Service client
  • Assistante virtuelle
  • Support client
  • customer care
  • zendesk
  • tchat
  • Hubspot
  • Shopify
  • assistance administrative
  • Modération
  • Réseaux sociaux
  • Tâches administratives
  • Mails
  • sav
  • Customer support
  • Facebook
  • E-commerce
  • service après vente
  • Base de données
  • Saisie de données
  • data entry
  • suivi client
  • Reportings

Alex Sinson

Located in Paris

€1,150/day

Consultant stratégie Customer Success Management

1 recommendation
New
  • Management d'équipe
  • Stratégie d'entreprise
  • Conseil
  • Customer Success Management
  • Customer Value
  • Customer Experience
  • Logiciel en tant que Service (SaaS)
  • account management
  • active listening
  • commercial insight
  • customer engagement
  • objection handling
  • Stakeholder Management
  • Change Management
  • Conduite du changement
  • Leadership
  • Crucial Accountability
  • Economie circulaire
  • Economie sociale et solidaire
  • RSE
  • Transition écologique
  • Coaching individuel
  • coaching d'équipe

Chloe Robles

Located in Paris

€350/day

Construction et optimisation du service client

42  views
  • Service client
  • Rédaction web
  • customer satisfaction
  • Réduction des coûts
  • Customer Journey
  • rédaction page FAQ
  • Language Teaching
  • English language skills
  • Teamwork
  • Translation
  • Spanish
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Traduction
  • Espagnol
  • Language Services
  • Salesforce.com
  • Anglais
  • Travail d'équipe
  • Office Administration
  • Start-up Environment
  • Organizational Effectiveness
  • Rédaction SEO
  • Rédaction de contenu

Marion Jumeau

Located in Lille

€250/day

Digital Marketing & Customer success

86  views
  • Réseaux sociaux
  • Stratégie de communication
  • Marketing
  • Customer Service
  • présentation
  • Zendesk
  • marketing automation
  • Copywriting
  • Marketing de contenu
  • Customer Care
  • Customer Satisfaction
  • Veille concurrentielle
  • Service client
  • Marketplace
  • customer success
  • Email marketing
  • Customer Journey
  • Webmarketing
  • Stratégie webmarketing
  • LinkedIn Marketing
  • Marketing communication
  • Inbound marketing
  • Instagram Marketing
  • Consultant marketing digital

This freelancer has confirmed full-time availability in the past 7 days.

Gabrielle A.

Located in Paris

€320/day

Customer Success Freelance

1 recommendation
  • Assistante virtuelle
  • Service client
  • customer care
  • Gestion mail
  • Assistante indépendante
  • SAV
  • Assistante administrative
  • Microsoft Office
  • Gestion de l'agenda
  • Rédaction de contenu
  • réalisation de devis
  • Trello
  • Relance facture
  • site web d'annonce
  • Modération
  • Transcription
  • Voyage
  • Relecture
  • Autonome
  • Organisée
  • Réseaux sociaux
  • a domicile
  • customer success

Pauline L.

Located in Bordeaux

€225/day

Customer Success Manager - Relation Client

1 recommendation
  • Gestion administrative
  • Service client
  • customer success
  • Microsoft Office
  • logistique
  • SAP
  • Evénementiel
  • Communication
  • E-commerce
  • Energies renouvelables
  • Hébergement web
  • Qualité

Ibrahim Chaoui

Located in Paris

€500/day

Service Delivery Manager

45  views
  • Scrum
  • ITIL V3
  • Incident Management
  • SLA
  • Customer Experience
  • Service Delivery Manager
  • Analyse des données
  • ITSM
  • Support utilisateur
  • servicenow
  • JIRA
  • Azure DevOps
  • AWS
  • PL/SQL
  • MongoDB
  • Dynatrace
  • Kibana
  • Grafana
  • Elasticsearch
  • JavaScript
  • Java
  • Python
  • AngularJS

This freelancer has confirmed full-time availability in the past 7 days.

Marion Bertho

Located in Paris

€140/day

Service client / customer care

2  views
New
  • Service client
  • Customer Care
  • Stratégie de communication
  • Rédaction
  • Copywriting
  • Community management
  • Fidélisation client
  • Emailing
  • Zendesk
  • Branding
  • SEO
  • Stratégie webmarketing
  • Landing page
  • Marketing de contenu
  • Communication digitale
  • Réseaux sociaux
  • Marketing communication
  • Instagram Marketing
  • Email marketing

Hannah Baylère

Located in Paris

€170/day

Customer Support / Care (français et anglais)

83  views
  • Customer Service
  • Customer support
  • Customer Experience
  • Zendesk
  • Gestion de conflits
  • Résolution de problèmes
  • Customer Satisfaction

Imane Rizqi

Located in Paris

€550/day

service delivery manager

16  views
New
  • Service Delivery Manager
  • Gestion de projet
  • Incident Manager
  • change manager
  • probleme manager
  • demande manager
  • Customer Success Management
  • Customer Relationship Management (CRM)

This freelancer has confirmed full-time availability in the past 7 days.

Roger A.

Located in Nice

€420/day

Service Client | Customer Care | Agent | Zendesk

1 recommendation
  • Customer Service
  • SAV
  • Service client
  • support client
  • Customer Care
  • FAQ
  • Customer support
  • Customer Satisfaction
  • customer success
  • Base de connaissances
  • AARRR
  • Zendesk
  • Customer Journey
  • Customer Relationship Management (CRM)
  • Ticketing
  • Gestion de la relation client (CRM)
  • Suite Google
  • Suite Adobe
  • Trello
  • Stripe
  • Paypal
  • sumup
  • slack
  • google meet
  • Zoom
  • Mailchimp
  • relation client
  • Fidélisation
  • recruter
  • rassurer un user
  • identifier des incidents
  • Hotline
  • Ringover
  • Aircall
  • Prestashop
  • gestion du stress
  • Zapier
  • Design Thinking
  • CRM
  • User Experience Design
  • automation
  • tchat
  • Assistante virtuelle
  • Intercom
  • Crisp
  • Atlassian JIRA
  • Atlassian Confluence
  • Support utilisateur
  • Développement Front-End
  • Intégration web

Haniya Djilali-Saïah

Located in Paris

€200/day

Customer success manager

15  views
New
  • Business development
  • Marketing
  • Stratégie commerciale
  • Customer success
  • Customer Service

Alyson Durand

Located in Avignon

€150/day

Gestion service client

13  views
New
  • Service client
  • SAV
  • Shopify
  • Customer Service
  • support client
  • Gestion des emails
  • Assistante personnelle
  • Satisfaction client
  • Customer Experience
  • Réseaux sociaux
  • Freshdesk
  • E-commerce
  • dropshipping
  • relation client
  • Tâches administratives
  • relation fournisseur
  • Zendesk

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Narindra A.

Located in Paris

€300/day

Opérations /Customer Success- FR/EN

  • Service client
  • E-commerce
  • Gestion administrative
  • SAV
  • Optimisation des processus
  • Customer support
  • Assistante virtuelle
  • gestion de planning
  • assistance administrative
  • Gestion des opérations
  • Emailing
  • Pré-comptabilité
  • Négociation de contrat
  • Copywriting
  • dropshipping
  • copywriting page de vente
  • Shopify
  • Montage vidéo
  • Project Planning
  • Office management
  • Event Planning
  • Event Management
  • office manager
  • Services généraux
  • Réseaux sociaux
  • Gestion d'équipe
  • Management d'équipe
  • Business Strategy
  • Coaching individuel
  • Microsoft Excel
  • Excellent relationnel
  • Présentation Powerpoint
  • Microsoft Word
  • Outlook
  • Gmail
  • Canvas
  • Canva
  • Asana
  • Rédaction de contrats
  • Gestion des contrats
  • réception
  • Résolution de problèmes
  • Analyse des besoins
  • Etude de marché
  • Organisation de voyages
  • customer success

This freelancer has confirmed full-time availability in the past 7 days.

Marion Bertho

Located in Paris

€150/day

Gestion service client / Customer care

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing

Ophélie Masshenser

Located in Nevers

€450/day

Customer Success Manager

17  views
New
  • Marketing
  • Réseaux sociaux
  • Stratégie de communication
  • Stratégie webmarketing
  • Gestion de projet
  • Relation clients
  • Customer Service
  • customer success

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Anne Dianteza Makiadi

Located in Paris

€200/day

Chargée de Relation client

  • relation client
  • customer success
  • Satisfaction client
  • Service client
  • Réseaux sociaux
  • Brand content
  • Communication digitale
  • Branding
  • Anglais
  • Customer Journey
  • Expérience client
  • Customer Success Management
  • Fidélisation

Miali Rambalo

Located in Paris

€150/day

Service Client / 3D Design d'interieur

5  views
New
  • support client
  • Service client
  • Emailing
  • Management d'équipe
  • suivi client
  • Customer Service
  • Customer Care
  • customer success
  • Modélisation 3D
  • Conception
  • SAV
  • Gestion mails
  • Gestion relation client
  • Zendesk
  • Shopify
  • Intercom
  • permanence téléphonique
  • Relance des impayés

This freelancer has confirmed full-time availability in the past 7 days.

Younes Benhaddou

Located in Paris

€500/day

Senior Customer Success Manager

22  views
New
  • Customer Success Management
  • Account Management
  • Key Account Management
  • Service clientèle
  • Etude de besoin
  • Gestion de projet
  • Logiciel en tant que Service (SaaS)
  • Gestion de la relation client (CRM)
  • Customer Relationship Management (CRM)
  • Onboarding
  • Customer Care
  • Customer support
  • Satisfaction client
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Power BI
  • Tableau software
  • Business development
  • Service client
  • Customer Service
  • Customer Satisfaction

Marianne B.

Located in Perpignan

€240/day

Service Client /Customer Success/Commerciale

  • customer sucess
  • Commercial
  • tchat
  • Gestion appels entrants
  • Emailing
  • service relation client
  • assistance administrative
  • Assistante commerciale

Joël Guened

Located in Paris

€580/day

Chef de Projets - ROC/CSM télécoms

  • Responsable opérationnel de compte
  • Management d'équipe
  • Service client
  • customer success
  • Gestion de projet
  • Infrastructure
  • Conduite du changement
  • hosting
  • Fibre optique
  • cloud
  • Virtualisation
  • VMWARE
  • visioconférence
  • Cloud computing
  • network
  • Transformation digitale
  • Méthode agile
  • chef de projet
  • Incident Management
  • Service Delivery Manager
  • ITIL V4

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aurélie Kehren

Located in Paris

€250/day

Service client - Customer Care - Assistante

3 recommendations
  • Service client
  • customer success
  • Relation clients
  • support client
  • Satisfaction client
  • assistanat
  • Management d'équipe
  • E-commerce
  • SAV
  • secrétariat
  • Facturation
  • service après vente
  • chat

This freelancer has confirmed full-time availability in the past 7 days.

Melody A.

Located in Paris

€250/day

User care Manager - KYC & Fraud analyst

  • Customer care
  • Customer Journey
  • Communication interne
  • Microsoft Office
  • CRM
  • Service client
  • Gestion de projet
  • satisfaction client
  • stratégie digitale
  • gestion de crise
  • Création de macro et de process
  • Analyse des flux financiers
  • Atlassian JIRA
  • business development
  • Expérience client
  • relation client
  • Fidélisation
  • Transformation digitale
  • optimisation processus
  • data marketing
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Automatisation
  • Google Analytics
  • Python
  • Zapier

This freelancer has confirmed full-time availability in the past 7 days.

Nicolas Verone

Located in Paris

€300/day

🚀 Customer Success / CSM ⭐️

2 recommendations
  • relation client
  • Logiciel en tant que Service (SaaS)
  • Onboarding
  • Customer Success Management
  • customer success
  • SAAS
  • Accompagnement du changement
  • Tunnel de ventes
  • Sales Management
  • Scale-up
  • Sales enablement
  • Account Management
  • Key Account Management
  • Business development
  • New Business Development
  • Stratégie commerciale
  • Strategic Partnerships
  • Partenariats stratégiques
  • Customer Relationship Management (CRM)
  • Business Strategy
  • Contract Negotiation
  • Product Marketing
  • Start-up
  • Aircall
  • Zendesk
  • Atlassian JIRA
  • Gestion de projet
  • Intercom
  • Service client
  • Trello
  • No code
  • support client
  • Formation
  • Reporting
  • Upsell
  • Customer Care
  • Customer Service
  • Back office
  • B2B
  • Gestion de la relation client (CRM)
  • Conduite du changement
  • Fidélisation
  • Customer Experience
  • E-commerce

Aurelia Micallef

Located in Marseille

€250/day

Service client

  • Service client
  • Service clients
  • SAV
  • service après vente
  • Excellent relationnel
  • Customer Care
  • Customer Service
  • Zendesk
  • support client
  • chat
  • Modération web
  • modération
  • Aircall
  • Avant-vente
  • Fidélisation
  • application process
  • suivi commande
  • aisance relationnelle
  • sens du relationnel
  • délai de réponse optimal
  • Gestion de la relation client (CRM)
  • multicanal
  • autonomie
  • sens de l'écoute
  • odoo
  • Pipedrive

This freelancer has confirmed full-time availability in the past 7 days.

Clara Cousin

Located in Lyon

€450/day

Customer Experience | Support client

1 recommendation
  • Customer Success Management
  • support client
  • Logiciel en tant que Service (SaaS)
  • B2B
  • Marketing B2B
  • Mautic
  • marketing automation
  • Inbound marketing
  • Gestion de projet
  • content manager
  • Marketing
  • Méthode agile
  • Atlassian JIRA
  • Wordpress
  • Développement Front-End
  • HTML5
  • GitHub
  • JavaScript
  • Vue.js
  • Git

Lucas Bregeon

Located in Paris

€650/day

Customer Success / Expert service client

2 recommendations
  • Experience client
  • Satisfaction Client
  • Service client
  • Management d'équipe
  • Customer Success
  • Customer Journey
  • Customer Care
  • Customer success manager
  • Customer support
  • Team Development
  • Sales
  • Retail
  • Gestion de projet
  • Formation
  • NPS
  • Transformation digitale
  • Fearless feedback
  • Anglais
  • Zendesk
  • Kaizen
  • Metabase
  • Camunda
  • Notion

This freelancer has confirmed full-time availability in the past 7 days.

Alexandre Raux

Located in Paris

€260/day

Business developer manager - Customer care Manager

  • Customer Service
  • Hubspot
  • Zendesk
  • CRM
  • automation
  • Recrutement
  • proactivité
  • Business model
  • SAV
  • Conseil en recrutement
  • Business development
  • Facilitation de processus
  • HubSpot Marketing
  • customer success
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Journey
  • Customer Satisfaction
  • Service client
  • Outbound Marketing
  • Expérience client
  • Business Strategy

This freelancer has confirmed full-time availability in the past 7 days.

Demet Kurt

Located in Paris

€170/day

Customer Care Specialist

28  views
New
  • Google
  • Réseaux sociaux
  • Microsoft Office
  • Service client
  • Benchmark
  • E-commerce
  • Customer Service
  • SAV
  • KYC
  • Chatbot
  • Customer Experience
  • Twitter
  • Commercial
  • AML
  • Banque
  • Banque d'investissement
  • Traduction Français Anglais
  • Traduction Turc Français
  • Zendesk
  • Facturation

This freelancer has confirmed full-time availability in the past 7 days.

Vincent Hebert

Located in Chantilly

€450/day

Customer Success Manager

50  views
  • Customer Success Management
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Livestorm
  • Hubspot
  • Notion
  • Metabase
  • Looker
  • Formation produit
  • Installation produit
  • Suivie client
  • NPS

This freelancer has confirmed full-time availability in the past 7 days.

Geoffrey Vidal

Located in Biarritz

€850/day

⭕ Expert en optimisation de Service Client ⭕

  • Service client
  • Customer care
  • Chatbot
  • Ticketing
  • crisp
  • notion
  • CRM
  • hubspot
  • Automation
  • recrutemement
  • Conseil
  • Zendesk
  • HelpDesk
  • Optimisation
  • KPI
  • Freshdesk
  • Customer support
  • SAV
  • support client
  • relation client
  • customer success
  • Customer Success Management
  • Customer Satisfaction
  • Satisfaction client

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Léa Lalamy

Located in Lyon

€150/day

Support Chargée de clientèle - Customer care📈📩

1 recommendation
  • Zendesk
  • SAV
  • E-commerce
  • Service client
  • CRM
  • Prestashop
  • Customer Journey
  • slack
  • Chatbot

Florian Contant

Located in Paris

€260/day

Customer Support / Care / Experience

2 recommendations
  • Customer support
  • Service client
  • Fidélisation
  • Customer Success
  • Automation
  • Intercom
  • CRM
  • Customer Loyalty/ Retention
  • gestion de la relation client (crm)
  • Customer Care
  • Ticketing
  • support client
  • FAQ
  • Satisfaction client
  • SAV
  • Assistante virtuelle
  • Opérations
  • Assistance virtuelle
  • relation client
  • tchat

Vijayan D.

Located in Paris

€300/day

Business Professional, Sales & Marketing B2B&B2C

6  views
New
  • Marketing
  • Email marketing
  • customer service
  • sales administration
  • Copywriting
  • Communication
  • Project Management
  • Microsoft Powerpoint
  • Microsoft Excel
  • Business development
  • Business plan
  • Business intelligence
  • Business analysis
  • Business Analyst
  • Key Account Manager
  • Market Research

Héloise Lesimple

Located in Paris

€600/day

Senior Customer success manager

  • Customer Success Management
  • Account Management
  • business developpement
  • Gestion de projet
  • Start-up
  • Logiciel en tant que Service (SaaS)
  • Intercom
  • Zendesk
  • Service client
  • Rédaction
  • Créatif
  • Méthode agile
  • customer success
  • Customer Journey
  • Customer Satisfaction
  • Customer Insight
  • SAAS
  • B2B
  • B2C
  • Conseil
  • parcours client
  • Business development
  • Pipedrive
  • Hubspot
  • Notion
  • Scale-up
  • Process
  • Anglais

Hermine Beautru

Located in Paris

€160/day

Customer Success Manager / Customer Support

71  views
  • Customer Journey
  • Customer Experience
  • Customer Service
  • Support technique
  • Onboarding
  • Zendesk
  • Service Cloud
  • Salesforce

This freelancer has confirmed full-time availability in the past 7 days.

Nissrine E.

Located in Paris

€200/day

Service client / Customer Success Support

113  views
  • SAV
  • Customer Service
  • Service client
  • customer success
  • Customer support
  • Lancement de produits
  • Stratégie d'entreprise
  • Product management
  • Stratégie de positionnement
  • Business model
  • Customer Journey
  • Customer Satisfaction
  • Customer Experience
  • front
  • Front Office

This freelancer has confirmed full-time availability in the past 7 days.

Kelly Héau

Located in Paris

€350/day

Head of customer success

1 recommendation
New
  • audit service client
  • customer success
  • Satisfaction client
  • Expérience client
  • SAAS
  • Allemand
  • Transformation digitale
  • Management d'équipe
  • Conduite du changement
  • Customer Journey
  • Traduction Allemand Français
  • Anglais
  • Traduction Anglais Allemand
  • Fidélisation client
  • engagement client
  • Salesforce
  • Zendesk
  • Magento
  • Atlassian JIRA
  • Canva
  • Notion
  • Conseil juridique
  • Veille juridique
  • Front.com

This freelancer has confirmed full-time availability in the past 7 days.

Antonin Bigot

Located in Paris

€500/day

✅ Expert Service Client / Customer Success 🚀

  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Start-up
  • Service client
  • Zendesk
  • Hubspot
  • Intercom
  • Integromat
  • Notion
  • Trello
  • Pipedrive
  • Gestion de projet
  • Expérience client
  • Onboarding
  • Management d'équipe
  • Customer Care
  • Customer Journey
  • Customer support
  • Support utilisateur
  • Support technique
  • Formation
  • Conduite du changement
  • déploiement
  • Delivery Management
  • Service Delivery Manager
  • Reporting
  • relation client
  • Fidélisation
  • Scale-up
  • parcours client

This freelancer has confirmed full-time availability in the past 7 days.

Nawal Q.

Located in Paris

€340/day

Service client / Customer Success / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle

This freelancer has confirmed full-time availability in the past 7 days.

Pierre Soupault

Located in Paris

€550/day

Consultant Customer Success

3 recommendations
  • Customer Success
  • Customer Success Management
  • Service client
  • SAAS
  • B2B
  • ClickUp
  • Monday
  • Intercom
  • Start-up
  • Audit
  • Service clients
  • Post-sales
  • Parcours Client
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Customer Journey
  • Coaching
  • JIRA
  • optimisation processus
  • Transformation digitale
  • Expérience client
  • Méthode agile
  • Integromat
  • Logiciel en tant que Service (SaaS)
  • Onboarding
  • Gestion de la relation client (CRM)
  • relation client
  • Relation clients

This freelancer has confirmed full-time availability in the past 7 days.

Arthur Matrat

Located in Lyon

€200/day

Service Client / Assistant virtuel

  • Service client
  • customer success
  • Satisfaction client
  • SAV
  • Reporting
  • support client
  • Expérience client
  • expériences client
  • Microsoft Excel
  • Contrôle de gestion
  • expériences clients
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Assistance virtuelle
  • Customer Care
  • Customer Service
  • Customer Experience
  • Conseil
  • Consulting
  • parcours client
  • Retail
  • Notion
  • Optimisation
  • Management d'équipe
  • Management d'équipes
  • Rédaction web
  • Product management
  • Méthodes
  • Rédaction
  • Transformation digitale
  • Assistant administratif
  • assistance administrative
  • Mise en page
  • secrétariat
  • Prise de rendez-vous
  • Saisie de données
  • saisie de donnée
  • Saisie de devis
  • Facturation clients
  • Facturation
  • Relance client
  • gestion des mails
  • Communication visuelle
  • Création visuelle
  • Emailing

This freelancer has confirmed full-time availability in the past 7 days.

Ranaivoarijaona F.

Located in Paris

€150/day

SAV Manager - Support client

1 recommendation
  • Service client
  • Emailing
  • Management d'équipe
  • calling
  • suivi client
  • Customer Service
  • customer success
  • Customer Care
  • Customer Experience
  • relation client
  • Satisfaction client
  • SAV
  • Fidélisation
  • Relances impayés
  • Gestion mails
  • relance impayés
  • Gestion relation client
  • permanence téléphonique
  • Assistante virtuelle
  • Shopify
  • Zendesk
  • Intercom

Sarah Villelongue

Located in Paris

€870/day

UX/CX Strategist | Service Designer

  • User Experience Design
  • UX Strategy
  • Service Design
  • Facilitation d'ateliers
  • User Research
  • Customer Experience
  • Business Design
  • Product Design
  • User Interface Design
  • Product management
  • Figma
  • Design System
  • Atomic Design
  • Design Thinking
  • Agile SCRUM
  • Méthode agile
  • Product strategy
  • UX Roadmap
  • Product Roadmap
  • User Testing
  • UX/UI
  • Stratégie digitale
  • Stratégie de positionnement
  • Sketch
  • Wireframing
  • Prototype
  • Growth hacking
  • Application Mobile
  • Webflow
  • Webdesign
  • Logiciel en tant que Service (SaaS)

Benoit Charrier

Located in Paris

€850/day

Directeur de produits et services - ex Microsoft

156  views
  • Product management
  • Méthode agile
  • Management d'équipe
  • Etude de besoin
  • Transformation digitale
  • Gestion de projet technique
  • Planning stratégique
  • Scrum
  • Recrutement
  • Service client
  • Partenariats
  • Start-up
  • Anglais
  • Cloud computing
  • SASS
  • Conseil
  • PMO
  • Innovation
  • MOA
  • Business model
  • CRM
  • Vidéo
  • Servant Leadership
  • Business development
  • Stratégie d'entreprise
  • Customer Journey
  • Facilitation de processus

This freelancer has confirmed full-time availability in the past 7 days.

Mayank Saxena

Located in Paris

€390/day

Digital Marketing & Social Media Manager

73  views
  • CRM
  • Email marketing
  • Marketing
  • E-commerce
  • Réseaux sociaux
  • SEO
  • Traffic Management
  • Business Strategy
  • Digital Marketing
  • Brand Management
  • Social Media Marketing
  • Social Media
  • International Marketing
  • Marketing Strategy
  • Business Development
  • Sales
  • Strategic Planning
  • Digital Strategy
  • International Business
  • Microsoft Office
  • Microsoft Word
  • PowerPoint
  • Facebook
  • Instagram
  • Management
  • Customer Service
  • Leadership
  • Team Management
  • Teamwork
  • Communication
  • English
  • Campaign Strategies
  • french
  • Microsoft Excel
  • Product Marketing
  • Small Business Marketing
  • Facebook Ads
  • Multi-media Marketing Campaigns
  • Brand Marketing
  • Social Media Communications
  • Social Media Content Creation
  • Project Management
  • Growth hacking
  • Google AdWords

Olivier Sans

Located in Paris

€850/day

International Business Development

60  views
  • Business development
  • qualifying opportunities
  • Commercial strategy
  • business ideas
  • leadership
  • trust building
  • Negotiation
  • product offering
  • Positioning strategy
  • B2B
  • sales management
  • SAAS
  • IoT
  • autonomous
  • easily adaptable
  • New Business Development
  • Analytical Skills
  • Product Offerings
  • Business Strategy
  • Business Analysis
  • Competitive Analysis
  • Go-to-market Strategy
  • Solution Selling
  • Customer Satisfaction
  • Product Marketing
  • Pre-sales
  • Project Management
  • Mobile Devices
  • Mobile Communications
  • Telecommunications
  • Sales
  • Strategy
  • Business-to-Business (B2B)
  • Marketing
  • Product Management
  • Software as a Service (SaaS)
  • GSM
  • Management
  • Executive Management
  • Intercultural Communication
  • Presentations
  • English
  • Spanish
  • Offer Creation
  • Customer-focused Service
  • Internet of Things (IoT)

This freelancer has confirmed full-time availability in the past 7 days.

Ibtihel Galfat

Located in Paris

€300/day

Customer Success Manager

2  views
New
  • Project Management
  • Customer Journey
  • Customer Loyalty/ Retention
  • SAAS
  • Start-up
  • Change management
  • Team management
  • Customer Success
  • Customer Service

This freelancer has confirmed full-time availability in the past 7 days.

Joshua Ngugi

Located in Châtenay-Malabry

€260/day

Native English Copywriter / Rédaction en anglais

  • writing
  • Copywriting
  • Web writing
  • Writing SEO
  • Content marketing
  • Brand content
  • SEO
  • SEM
  • Creative Writing
  • Research
  • Blogging
  • Social Media
  • Article Editing
  • Feature Articles
  • Journalism
  • Editing
  • Strategic Planning
  • Data Analysis
  • English
  • Customer Service
  • Management
  • Analysis
  • Marketing
  • Public Relations
  • Translation English-French
  • Writer
  • Project Management
  • Web project management
  • Proofreading/Editing
  • Website