More than 300 “customer service" freelancers available

This freelancer has confirmed full-time availability in the past 7 days.

Louzé Luiji

Located in Paris

€300/day

Consultant Senior Customer Success et Ventes

234  views
  • customer success
  • Business development
  • Business plan
  • Business analysis
  • Commercial
  • Salesforce
  • customer service
  • Customer support
  • Customer Journey
  • Customer Loyalty/ Retention
  • SDR
  • Sales funnel
  • meddic
  • Commercial strategy
  • Zendesk
  • Gainsight
  • Catalyst
  • Account Management
  • Key Account Management
  • New Business Development
  • Sales
  • Vente
  • Stratégie commerciale
  • Stratégie de vente
  • Prospection commerciale
  • Prospection LinkedIn
  • Linkedin Sales Navigator
  • Formation LinkedIn
  • LinkedIn
  • Salesforce Sales Cloud
  • Freshdesk
  • odoo
  • ERP
  • CRM
  • Gestion de la relation client (CRM)

Ramon Torres

Located in Paris

€200/day

Data Entry / Writing

121  views
  • Community management
  • Facebook
  • Instagram
  • Marketing
  • customer service
  • Client Satisfact
  • Customer Loyalty/ Retention
  • Data Entry
  • Crisis Management
  • SEO
  • Instagram Marketing
  • Facebook Marketing
  • Social media
  • Communication
  • Writing
  • Content marketing
  • Editorial strategy
  • Copywriting
  • Proof Reading

Bhagyashree Gawas

Located in Clermont-Ferrand

€288/day

Customer Service/Customer Success

99  views
  • Customer success
  • Customer Journey
  • Customer Segmentation and Analysis
  • Customer Operations
  • customer service
  • Customer Loyalty/ Retention
  • Customer Relationship Management (CRM)
  • Customer support
  • Knowledge Base
  • CRM
  • Hubspot
  • Intercom
  • Salesforce
  • Upsell
  • Process Management
  • Workflow
  • Customer engagement
  • Data analysis
  • Dashboards
  • Notion
  • HTML
  • CSS
  • JavaScript

Nwamaka Nwaobiala

Located in Gap

€125/day

Email, Chat and Phone Customer Support - EN

2 recommendations
  • Service client
  • Hubspot
  • Microsoft Word
  • Communication
  • Shopify
  • Customer Care
  • Gorgias
  • Canva
  • Typeform
  • Relation clients
  • support client
  • Customer support
  • Microsoft Excel
  • Microsoft Powerpoint
  • Emailing
  • Microsoft Office
  • E-commerce
  • Chat support
  • Customer Relationship Management (CRM)
  • Email support
  • Etsy

Réjane Curk

Located in Paris

€250/day

Freelance customer support

415  views
  • Service client
  • Customer Service
  • Customer Care
  • Customer Experience
  • Intégration web
  • E-commerce
  • Rédaction web
  • Rédaction SEO
  • SEO
  • Stratégie de communication
  • Stratégie webmarketing
  • HTML5
  • Emailing
  • CSS3
  • JavaScript
  • Wordpress
  • JAMstack
  • Jekyll

Ranaivoarijaona F.

Located in Paris

€125/day

SAV Manager - Support client

2 recommendations
  • Service client
  • Emailing
  • Management d'équipe
  • calling
  • suivi client
  • Customer Service
  • customer success
  • Customer Care
  • Customer Experience
  • relation client
  • Satisfaction client
  • SAV
  • Fidélisation
  • Relances impayés
  • Gestion mails
  • relance impayés
  • Gestion relation client
  • permanence téléphonique
  • Assistante virtuelle
  • Shopify
  • Zendesk
  • Intercom

Hannah Baylère

Located in Paris

€170/day

Customer Support / Care (français et anglais)

163  views
  • Customer Service
  • Customer support
  • Customer Experience
  • Zendesk
  • Gestion de conflits
  • Résolution de problèmes
  • Customer Satisfaction

Aurelia Micallef

Located in Marseille

€300/day

Service client - Customer success

  • Service client
  • Service clients
  • SAV
  • service après vente
  • Excellent relationnel
  • Customer Care
  • Customer Service
  • Zendesk
  • support client
  • chat
  • Modération web
  • modération
  • Aircall
  • Avant-vente
  • Fidélisation
  • application process
  • suivi commande
  • aisance relationnelle
  • sens du relationnel
  • délai de réponse optimal
  • Gestion de la relation client (CRM)
  • multicanal
  • autonomie
  • sens de l'écoute
  • odoo
  • Pipedrive
  • teamdesk
  • Salesforce
  • Anglais
  • linguaskill

Gabrielle A. Vestalys

Located in Paris

€300/day

Customer Success Manager

1 recommendation
  • Service client
  • Satisfaction du client
  • Enquête de satisfaction
  • Customer Care
  • Gestion de projets
  • Fidélisation client
  • Onboarding
  • proactivité
  • Analyse de données
  • Amélioration des processus
  • Accompagnement client
  • Cross-selling
  • Up-selling
  • Rétention
  • Customer Success Management
  • relations client
  • Customer Service
  • Account Management
  • suivi clientèle
  • Customer support
  • Gestion clientèle
  • SAV
  • support client
  • Zendesk
  • téléconseillère
  • Appel entrant
  • Service clientèle
  • gestion litiges

Antoine Saillant

Located in Paris

€250/day

Customer Care Specialist

196  views
  • Customer Experience
  • Customer Care
  • Service client
  • Satisfaction client
  • Zendesk
  • Atlassian JIRA
  • slack
  • Ticketing
  • Intercom
  • support client
  • customer success
  • Customer support
  • Customer Satisfaction
  • Customer Service
  • relation client
  • Gestion relation client
  • Customer Success Management

Ibrahim Chaoui

Located in Paris

€550/day

Incident Problem Change Manager ITIL ServiceNow

206  views
  • Scrum
  • ITIL V3
  • Incident Management
  • SLA
  • Customer Experience
  • Service Delivery Manager
  • Analyse des données
  • ITSM
  • Support utilisateur
  • servicenow
  • JIRA
  • Azure DevOps
  • AWS
  • PL/SQL
  • MongoDB
  • Dynatrace
  • Kibana
  • Grafana
  • Elasticsearch
  • JavaScript
  • Java
  • Python
  • AngularJS
  • Business object
  • Microsoft Power BI
  • Jenkins
  • Gitlab
  • Nexus
  • AWS Lambda
  • MySQL
  • noSQL
  • Gestion des problèmes
  • Change Management
  • SAP
  • SAP Business Objects

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Melissa L.

Located in Paris

€300/day

Service client - Gestionnaire SAV - Assis Adminis.

201  views
  • Service client
  • Customer Service
  • Gestion administrative
  • Capacité d'adaptation
  • Qualité d'écoute et de communication
  • Forest Admin
  • Stripe
  • Paypal
  • Prestashop
  • réactif
  • Instagram
  • SAV
  • Service clientèle
  • Satisfaction client
  • relation client
  • Customer Care
  • Zendesk
  • Gestion relation client
  • relations client

Brice A.

Located in Paris

€450/day

Head of Customer Experience

68  views
  • Zendesk
  • Service client
  • customer success
  • Recruitment
  • coaching d'équipe
  • Customer Experience
  • Customer Care
  • Customer support

Ruben S.

Located in Paris

€250/day

Customer Success Manager

177  views
  • Customer support
  • Customer Success Management
  • Account Management
  • Gestion de projet
  • Customer Experience
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • CRM
  • Customer Service
  • Salesforce
  • Gestion relation client
  • Customer Satisfaction
  • customer success
  • Customer Care
  • Satisfaction client
  • Customer Journey
  • Expérience client
  • Fidélisation
  • Service client
  • Zendesk
  • relation client

Sibel Yener

Located in Paris

€250/day

Care / Support / Success

229  views
  • zendesk
  • customer success
  • intercom
  • Start-up
  • Gestion de la relation client (CRM)
  • Customer care
  • service client
  • Gestion de projet

Charlotte Deyris

Located in Soorts-Hossegor

€500/day

Chef de projet digital Senior

149  views
  • Customer Success Management
  • relation client
  • Conseil
  • Transformation digitale
  • Customer Service
  • Account Management
  • Gestion de projet
  • Business Strategy
  • Customer Relationship Management (CRM)
  • Gestion relation client
  • Expérience client
  • optimisation processus
  • Customer Satisfaction
  • Customer Journey

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Lynda M.

Located in Paris

€225/day

Assistante Commerciale Export / Customer Service

166  views
  • International Business
  • Customer Care
  • Import/Export
  • SAP
  • Customer Service Management
  • Business development
  • CRM
  • Logistique
  • Leadership
  • Coaching individuel
  • Gestion de projet
  • management de transition
  • Sage

Chloe Robles

Located in Paris

€450/day

Construction et optimisation du service client

150  views
  • Service client
  • Rédaction web
  • customer satisfaction
  • Réduction des coûts
  • Customer Journey
  • rédaction page FAQ
  • Language Teaching
  • English language skills
  • Teamwork
  • Translation
  • Spanish
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Traduction
  • Espagnol
  • Language Services
  • Salesforce.com
  • Anglais
  • Travail d'équipe
  • Office Administration
  • Start-up Environment
  • Organizational Effectiveness
  • Rédaction SEO
  • Rédaction de contenu

Thibaut Martin

Located in Paris

€650/day

Expert Service Client | Zendesk | Dixa

201  views
  • Customer support
  • Consulting
  • Customer Experience
  • Zendesk
  • Dixa
  • customer service
  • Customer Loyalty/ Retention
  • Outsourcing
  • Aircall
  • Kustomer
  • Intercom
  • Elevio
  • Klaus.app
  • Atlassian JIRA
  • Quality Review
  • Channel strategy
  • Web3
  • Reporting
  • Looker
  • Google Sheets
  • Google Analytics
  • Discord
  • Sentisum
  • Process facilitation

Vijayan D.

Located in Paris

€300/day

Business Professional, Sales & Marketing B2B&B2C

107  views
  • Marketing
  • Email marketing
  • customer service
  • sales administration
  • Copywriting
  • Communication
  • Project Management
  • Microsoft Powerpoint
  • Microsoft Excel
  • Business development
  • Business plan
  • Business intelligence
  • Business analysis
  • Business Analyst
  • Key Account Manager
  • Market Research

Timothée D.

Located in Paris

€250/day

⭐ Opération Manager / Customer Success 🚀

56  views
  • Gestion de projet
  • organisation
  • Opérations
  • Service client
  • customer success
  • Start-up
  • Notion

Hélène Andreazza

Located in Aix-en-Provence

€300/day

Customer Care Manager

4 recommendations
  • Service client
  • Gestion de projet
  • organisation
  • Customer Care
  • Assistante virtuelle
  • Audit

Vincent Hebert

Located in Chantilly

€450/day

Customer Success Manager

198  views
  • Customer Success Management
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • Zendesk
  • Intercom
  • Livestorm
  • Hubspot
  • Notion
  • Metabase
  • Looker
  • Formation produit
  • Installation produit
  • Suivie client
  • NPS

Antoine Lemarié

Located in Paris

€450/day

Sales Operation

1 recommendation
  • Business development
  • Gestion de projet
  • Gestion des opérations
  • Lead Generation
  • Service client
  • Excellence opérationnelle
  • Customer Care
  • relation client

Morane Pryjma

Located in Montpellier

€250/day

Customer Success Manager

91  views
  • customer success
  • Problem Solving
  • Négociation
  • Sens de l’organisation
  • Customer Service
  • Gestion du temps
  • gestion du stress
  • Qualité rédactionnelle
  • Communication
  • Anglais
  • Onboarding
  • Coaching professionnel
  • B2B
  • E-commerce
  • Microsoft Office
  • Relations internationales
  • SAP CRM
  • Reporting
  • Trello
  • tourisme
  • Hotels
  • Atlassian Confluence
  • Français
  • Service client
  • Résolution de problèmes

Iskander Ben

Located in Paris

€450/day

Business Developer/Customer Centric/B2B-B2C

155  views
  • Business development
  • Customer Experience
  • Social Media
  • Customer Relationship Management (CRM)
  • International Business
  • Logiciel en tant que Service (SaaS)
  • telco
  • Parcours utilisateur
  • Objects Connectés (IoT)
  • prospection
  • Génération de leads
  • Négociation
  • Gestion de projet
  • Responsive design
  • Closing
  • Business Strategy

Paul Curutchet

Located in Bordeaux

€280/day

Consultant - Customer Success

7 recommendations
  • Scrum
  • Méthode agile
  • Gestion de projet
  • support client
  • Gestion de la relation client (CRM)
  • Service clients
  • Customer Service
  • Customer Journey
  • Pilotage de la performance
  • Analyse de données
  • Reporting financier
  • Argumentaire de vente
  • Key Account Management
  • Prospection commerciale
  • support IT
  • Customer Relationship Management (CRM)
  • Account Management
  • Customer Success Management
  • Customer Satisfaction
  • Fidélisation
  • Customer support
  • Expérience client
  • Customer Care

Pauline L.

Located in Bordeaux

€225/day

Customer Success Manager - Relation Client

1 recommendation
  • Gestion administrative
  • Service client
  • customer success
  • Microsoft Office
  • logistique
  • SAP
  • Evénementiel
  • Communication
  • E-commerce
  • Energies renouvelables
  • Hébergement web
  • Qualité

Judith Lenglet

Located in Paris

€500/day

Biz dev - Coaching d'équipe

161  views
  • Business Strategy
  • Customer Service
  • Management
  • English
  • Lean startup
  • Coaching
  • Psychologie cognitive

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Stéphanie T.

Located in Cité Madagascar

€170/day

Gestion service client | Zendesk | Administratif

143  views
  • support client
  • Service client
  • Customer Service
  • customercare
  • Gestion des emails
  • Sens de l’organisation
  • sens de l'écoute
  • Support administratif
  • assistance administrative
  • Assistante administrative
  • Zendesk
  • Freshdesk
  • Gestion de la relation client (CRM)
  • Customer support
  • Satisfaction client
  • empathie
  • Gestion administrative
  • autonomie
  • Dynamique
  • Proactive
  • Office 365
  • multicanal
  • customer success
  • Notion
  • Asana
  • Expérience client
  • Amélioration continue
  • SAV
  • Excellent relationnel
  • Microsoft Word
  • Outlook
  • Gmail
  • Hubspot
  • Google Drive
  • Réseaux sociaux
  • CRM
  • Zoho CRM
  • Customer Experience

Germain Maliczak

Located in La Rochelle

€500/day

Customer Success | Service Client | Zendesk

123  views
  • support client
  • Service client
  • customer success
  • Optimisation des processus
  • Zendesk
  • Freshdesk
  • Crisp
  • Gestion de la relation client (CRM)
  • FAQ
  • Bot
  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Customer Service
  • Customer support
  • Satisfaction client
  • Monday

Marine Franceschini

Located in Bordeaux

€600/day

Consultante CX & Marketing Luxe

153  views
  • Luxe
  • CRM
  • Gestion de projet
  • Marketing
  • Stratégie de communication
  • Customer Experience
  • Service client
  • Fidélisation client
  • Communication digitale
  • Veille concurrentielle
  • audit de marque
  • Customer Journey
  • Marketing de contenu

Ella D.

Located in Paris

€300/day

Multi-language Customer care / Support Specialist

100  views
  • Customer Service
  • Customer Experience
  • Customer Care
  • Customer Satisfaction
  • Microsoft
  • Gestion des emails
  • Emailing
  • customer success
  • Customer support
  • Service client
  • Satisfaction client
  • Ticketing
  • Notion
  • relation client
  • suivi client
  • support client

Steven T.

Located in Toulouse

€180/day

Support client/Mail/SAV/Français (Zoho/Salesforce)

2 recommendations
  • Service client
  • Emailing
  • Telecommunications
  • Customer Service
  • Customer Care
  • support client
  • Correction
  • Rédaction
  • Copywriting
  • SAV
  • Zoho CRM
  • Zoho
  • Salesforce
  • slack
  • Skype
  • Discord
  • CRM
  • Création de logo
  • intelligence artificielle
  • Retouche beauté
  • Front Office
  • Ringover

Mathilde R.

Located in Paris

€250/day

Customer Success / Customer Care / Service Client

137  views
  • Gestion de la relation client (CRM)
  • Service client
  • Customer Care
  • customer success
  • Gorgias
  • Fidélisation client
  • Expérience client
  • Reporting
  • Espagnol native
  • Anglais
  • Italien
  • Airtable
  • Shopify
  • Klaviyo
  • Notion
  • Zendesk

Alexia G.

Located in Marseille

€170/day

Customer care

62  views
  • Réseaux sociaux
  • Community management
  • Instagram
  • Customer Care
  • Webmarketing
  • Customer Satisfaction
  • Customer Service

Lucas Bregeon

Located in Paris

€650/day

Expert Customer Success / Garant technique

2 recommendations
  • Experience client
  • Satisfaction Client
  • Service client
  • Management d'équipe
  • Customer Success
  • Customer Journey
  • Customer Care
  • Customer success manager
  • Customer support
  • Team Development
  • Sales
  • Retail
  • Gestion de projet
  • Formation
  • NPS
  • Transformation digitale
  • Fearless feedback
  • Anglais
  • Zendesk
  • Kaizen
  • Metabase
  • Camunda
  • Notion

Charlotte Leroy

Located in Paris

€220/day

Service Client / SAV

1 recommendation
  • support client
  • SAV
  • Service client
  • Customer Service
  • Réseaux sociaux
  • Community management
  • Satisfaction client

This freelancer has confirmed full-time availability in the past 7 days.

Clément C.

Located in Paris

€450/day

Chef de projet web / e-commerce

5 recommendations
  • Gestion de projet
  • E-commerce
  • Opérations
  • Logistique
  • Service client
  • Contrôle de gestion
  • customer success
  • Prestashop
  • Stratégie webmarketing
  • Gestion de projet web
  • Paiement en ligne
  • management équipe
  • relation client
  • Satisfaction client
  • Expérience client
  • Gestion relation client
  • optimisation processus

Johanna S.

Located in Tréguier

€290/day

Customer care, customer success, service client 🚀

93  views
  • customer success
  • yoga
  • Communication digitale
  • Service client
  • Réseaux sociaux
  • Emailing
  • Customer Care
  • SAV
  • Instagram

Léa Olivier

Located in Paris

€250/day

Customer Care Agent

196  views
  • Service client
  • Zendesk
  • B2B-B2C
  • Start-up
  • Customer support
  • Bilingue Français/Anglais
  • SAV
  • Expérience client
  • Conseil
  • Business development
  • Satisfaction client
  • Customer Service
  • Customer Success Management
  • Customer Satisfaction
  • customer success
  • Customer Care
  • Customer Relationship Management (CRM)
  • Fidélisation
  • Account Management
  • Customer Journey
  • Gestion relation client
  • Sales enablement
  • Key Account Management
  • Stratégie commerciale
  • support client
  • Prospection commerciale
  • efficacité commerciale
  • télévente
  • Vente complexe
  • Closing
  • cold calling
  • New Business Development
  • Business Strategy
  • Négociation
  • phoning
  • Télémarketing
  • Marketing stratégique
  • Commercial

Iboun Issaka Saley Issaka

Located in Paris

€125/day

Customer service/SAV

39  views
  • Customer Service
  • Rédaction web
  • Traduction Français Anglais
  • Community management

Tess Meunier

Located in Dijon

€175/day

Spécialiste customer care E-commerce

1 recommendation
  • E-commerce
  • Webmarketing
  • Service client
  • Customer Care
  • Assistante virtuelle
  • Facebook Marketing
  • Wordpress
  • Rédaction SEO
  • Montage vidéo
  • Montage photo
  • Shopify
  • Réseaux sociaux
  • SEO
  • Développement web
  • Stratégie webmarketing
  • Inbound marketing

Pierre Pendanx

Located in Paris

€200/day

Customer Care - Service client - Helpdesk

2 recommendations
  • Service client
  • Customer Care
  • HelpDesk
  • Zendesk
  • Customer Success Manager
  • Helpcenter
  • Account Management
  • Customer support
  • customer success
  • Customer Service
  • support client
  • Satisfaction client
  • Customer Satisfaction
  • Customer Success Management
  • SAV
  • relation client
  • Intercom

Audrey Galy

Located in Lyon

€230/day

Rédaction Web SEO-Social Media-Customer Care

354  views
  • Rédaction SEO
  • Rédaction web
  • Brand content
  • Stratégie de communication
  • Customer Service
  • Community management
  • SEO
  • Communication digitale
  • Réseaux sociaux
  • Veille concurrentielle
  • Stratégie webmarketing
  • Planning stratégique
  • Instagram Marketing
  • Facebook Marketing
  • Branding
  • Stratégie éditoriale
  • Relations presse
  • Relation Influence
  • Marketing de contenu
  • customer success
  • Customer Care

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Marion Jumeau

Located in Lille

€250/day

Digital Marketing & Customer success

247  views
  • Réseaux sociaux
  • Stratégie de communication
  • Marketing
  • Customer Service
  • Zendesk
  • Marketing de contenu
  • Customer Care
  • Customer Satisfaction
  • Veille concurrentielle
  • Service client
  • Marketplace
  • customer success
  • Email marketing
  • Webmarketing
  • Stratégie webmarketing
  • LinkedIn Marketing
  • Marketing communication
  • Inbound marketing
  • Instagram Marketing
  • Consultant marketing digital

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Léa Lalamy

Located in Lyon

€170/day

Service client & Assistante virtuelle

1 recommendation
  • Zendesk
  • SAV
  • E-commerce
  • Service client
  • CRM
  • Prestashop
  • Customer Journey
  • slack
  • Chatbot

Marion N

Located in Paris

€150/day

Customer care

67  views
  • Customer sucess
  • Customer support
  • Customer Success Management
  • Customer Experience
  • Stratégie de communication
  • Customer Service
  • Communication digitale
  • Emailing
  • SEO
  • Identité visuelle
  • Branding
  • Community management
  • Marketing de contenu
  • E-commerce
  • Mailchimp
  • Zendesk
  • Intercom
  • Stripe
  • Gestion litiges
  • Remboursements
  • Gestion client
  • LinkedIn
  • Rédaction web
  • Instagram
  • Facebook
  • Communication
  • Rédaction
  • Gestion de projet
  • Réseaux sociaux

Francois Thoquet

Located in Paris

€1,100/day

Partner Supply Chain & Operations

106  views
  • Supply Chain & Operations
  • Change and Program Management
  • Sourcing & Reshoring Strategies
  • Contract negotiation
  • Supply chain optimization
  • Sourcing & Procurement
  • Customer Service

Marion N

Located in Paris

€150/day

Customer care / Service client / Fidélisation

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing
  • gestion client
  • Gestion des litiges
  • Stripe
  • Community manager instagram

Kelly Héau

Located in Paris

€450/day

Head of customer success

1 recommendation
  • OPS
  • audit service client
  • customer success
  • Satisfaction client
  • SAAS
  • Allemand
  • Expérience client
  • Transformation digitale
  • Management d'équipe
  • Conduite du changement
  • Customer Journey
  • Traduction Allemand Français
  • Anglais
  • Traduction Anglais Allemand
  • Fidélisation client
  • engagement client
  • Salesforce
  • Zendesk
  • Magento
  • Atlassian JIRA
  • Canva
  • Notion
  • Conseil juridique
  • Veille juridique
  • Front.com

Manon Silva Ramos

Located in Melun

€450/day

Customer Success & Experience / Zendesk / Start-Up

3 recommendations
  • Expérience Client
  • Service Client
  • Satisfaction Client
  • Zendesk
  • Customer Success
  • Tourisme
  • Start-up
  • Customer Journey
  • Customer Voice
  • Relation Client
  • Gestion de Projet
  • Chatbot
  • FAQ
  • Automation
  • Enquête Client
  • Baromètre Client
  • Management d'équipe
  • Scale-up
  • Aérien
  • Ecommerce
  • stratégie commerciale

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Fany R.

Located in Lille

€175/day

Assistante virtuelle - Service Client

1 recommendation
  • Service client
  • support utilisateur
  • Assistante virtuelle
  • Rédaction web
  • Customer Service
  • Traduction Français Anglais
  • Mise en page
  • administratif français anglais
  • Relecture
  • Création de supports visuels
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Joomla
  • Wordpress
  • Italien
  • Espagnol
  • Zendesk
  • Shopify
  • Gorgias
  • Zoho CRM
  • mailerlite
  • slack

Nadia B.

Located in Paris

€300/day

Customer Experience Manager & Consultant

112  views
  • Customer Care
  • Customer Journey
  • Service client
  • stratégie digitale
  • CRM
  • Fidélisation client
  • Expérience client
  • Business development
  • Gestion de crise
  • Communication interne
  • Stratégie de communication
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Analyse concurrentielle
  • Business intelligence
  • Business model
  • Conduite du changement

Alexia M

Located in Paris

€140/day

Service Client/Customer Care

193  views
  • SAV
  • Service client
  • Customer Care
  • relation client
  • Expérience client
  • Fidélisation client
  • Zendesk
  • Emailing
  • assistant virtuel
  • Réseaux sociaux
  • Instagram
  • Communication
  • Marketing
  • E-commerce
  • Communication digitale
  • Marketing de contenu
  • image de marque
  • Branding
  • support client
  • Gestion de la relation client (CRM)
  • Conseil
  • suivi client
  • Customer Satisfaction
  • Français
  • customer success
  • Gestion clientèle
  • Gestion mails

Caroline Fulda

Located in Paris

€750/day

🚀 Customer Success | Service Client | Leadership

163  views
  • Gestion de projet
  • Management d'équipe
  • Business development
  • Customer Success Management
  • Service client
  • Stratégie commerciale
  • Stratégie d'entreprise
  • Customer Experience
  • User Experience Design
  • Analyse de données
  • Upsell
  • Onboarding
  • Gestion de la relation client (CRM)
  • CRM
  • Salesforce
  • Hubspot
  • Zendesk
  • Dixa
  • Fidélisation
  • Customer Relationship Management (CRM)
  • Customer Satisfaction

Chris Carstens

Located in Montpellier

€400/day

English Language Consultant

1 recommendation
  • 25+ years of experience helping professionals in tech, manufacturing, education, and customer service communicate with ease and confidence
  • Developing confidence in oral presentations
  • Editing
  • Proofreading
  • Training
  • interviews
  • Publications
  • Communication

This freelancer has confirmed full-time availability in the past 7 days.

Alicia Eche

Located in Paris

€450/day

Senior Project Manager

1 recommendation
  • Gestion de projet
  • Management d'équipe
  • organisation
  • scale up
  • Customer Service
  • Opérations
  • Notion
  • front
  • Start-up
  • Project Management
  • Training
  • Animation de formation
  • Management opérationnel
  • Zendesk
  • Aircall
  • Conduite du changement
  • Gestion de la chaîne logistique
  • logistique
  • Facilitation de processus
  • Formation

Faneva Tourre

Located in Fontenay-le-Comte

€125/day

Chargée de service après-vente, Téléconseillere, T

159  views
  • accueil téléphonique
  • Customer Service
  • Service client
  • Enquête
  • Télétravail
  • Telecommunications
  • teleprospection

Christophe Joseph

Located in Paris

€600/day

Consultant Growth & Customer Care

4 recommendations
  • Gestion de projet
  • Méthode agile
  • Service client
  • Customer Success Management
  • Outsourcing
  • Lean management
  • Conduite du changement
  • Facilitation de processus
  • Coaching
  • Management d'équipe
  • Chasse de tête
  • Recrutement
  • Formation
  • Coaching individuel
  • Firebase
  • Reporting
  • Analyse de données
  • Autopilot
  • CRM
  • Ressources humaines
  • Stratégie d'entreprise

This freelancer has confirmed full-time availability in the past 7 days.

Nawal Q.

Located in Paris

€340/day

Service client / Customer Success / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle
  • assistante digitale
  • assistante administrative

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Geoffrey Vidal

Located in Biarritz

€850/day

⭕ Expert en optimisation de Service Client ⭕

  • Service client
  • Customer care
  • Chatbot
  • Ticketing
  • crisp
  • notion
  • CRM
  • hubspot
  • Automation
  • recrutemement
  • Conseil
  • Zendesk
  • HelpDesk
  • Optimisation
  • KPI
  • Freshdesk
  • Customer support
  • SAV
  • support client
  • relation client
  • customer success
  • Customer Success Management
  • Customer Satisfaction
  • Satisfaction client

Chantal Cahen

Located in Paris

€1,000/day

Consultante stratégie marketing / digitale

  • Stratégie de positionnement
  • Customer Journey
  • Branding
  • Marketing
  • Marketing de contenu
  • User Experience Design
  • Service client
  • Développement produit
  • CRM
  • Stratégie de communication
  • Planning stratégique
  • Stratégie d'entreprise
  • Stratégie webmarketing
  • Start-up
  • Brand content
  • Proposition de valeur
  • Go to market
  • Customer experience
  • Mentoring marketing
  • Transformation digitale

Colomba Maurel Santini

Located in Ajaccio

€175/day

Intégratrice - Assistante virtuelle

  • Service client
  • Assistante administrative
  • Customer Service
  • SAV
  • trilingue
  • Active Campaign
  • Clickfunnel
  • Webdesign
  • Traduction Français Anglais
  • Microsoft Office
  • Emailing
  • Microsoft Excel
  • Comptabilité
  • Instagram Marketing
  • Facebook
  • Secrétariat
  • Trello
  • Management d'équipe
  • Email marketing
  • Retranscription d'audios
  • Slack
  • Convertkit
  • Administratif
  • secretariat
  • zapier
  • Podia
  • Retranscription audio
  • Automatisation
  • Stripe
  • Zoom
  • Excel
  • Canva
  • flexibilité
  • autonomie
  • réactivité
  • support client
  • gestion support client
  • gestion SAV
  • Formation en ligne
  • Tunnel de vente
  • vente de formation

Valérie Berger

Located in Toulouse

€950/day

Stratégie de développement - Marketing - RSE

199  views
  • Stratégie d'entreprise
  • Service client
  • Stratégie marketing
  • Formation
  • relation client
  • Customer Journey
  • Stratégie commerciale
  • Gestion de projet
  • Audit
  • Marketing
  • Business development
  • LinkedIn
  • CRM
  • Création d'entreprise
  • Commercial
  • Négociation
  • Fidélisation
  • Account Management
  • Partenariats stratégiques
  • Marketing stratégique
  • Marketing direct
  • Expérience client
  • Customer Relationship Management (CRM)
  • Business Strategy
  • Outbound Marketing
  • Product Marketing
  • Marketing Strategy
  • New Business Development
  • Animation de formations
  • Création de contenu
  • Customer Service
  • parcours client
  • Satisfaction client
  • support client
  • Stratégie de positionnement
  • LinkedIn Marketing
  • Management d'équipe
  • Gouvernance
  • Business Process
  • Optimisation des processus
  • Directeur marketing

Sophie Soizeau Saint-Martin

Located in Paris

€700/day

Manager Customer Success

211  views
  • Customer Success
  • Relation Client
  • Fidélisation Client
  • Gestion de projet
  • Management d'équipe
  • Service client
  • Implementation
  • SAAS
  • Méthode agile
  • Product management
  • Professional Services
  • post-sales
  • BtoB
  • Spécifications fonctionnelles
  • Scrum
  • Kanban
  • AMOA
  • Conduite du changement
  • PMO

Melody A.

Located in Paris

€250/day

Customer Experience Consultant / Care Manager

  • Customer care
  • Customer Journey
  • Communication interne
  • Microsoft Office
  • CRM
  • Service client
  • Gestion de projet
  • satisfaction client
  • stratégie digitale
  • gestion de crise
  • Création de macro et de process
  • Analyse des flux financiers
  • Atlassian JIRA
  • business development
  • Expérience client
  • relation client
  • Fidélisation
  • Transformation digitale
  • optimisation processus
  • data marketing
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Automatisation
  • Google Analytics
  • Python
  • Zapier

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aurélie Kehren

Located in Paris

€280/day

Service client - Customer Care - Assistante

5 recommendations
  • Service client
  • customer success
  • Relation clients
  • support client
  • Satisfaction client
  • assistanat
  • Management d'équipe
  • E-commerce
  • SAV
  • secrétariat
  • Facturation
  • service après vente
  • chat
  • Gestion clientèle
  • Gestion relation client
  • suivi clientèle
  • Assistance virtuelle
  • Relance client

Julien Gauthier

Located in Paris

€400/day

Customer Success Engineer

92  views
  • Gestion de projet
  • Management d'équipe
  • Customer Success Management
  • Logiciel en tant que Service (SaaS)
  • Marketing digital
  • Webmarketing
  • Customer data platform
  • Amélioration des processus
  • Stratégie marketing digital
  • Analyse de données
  • CRM
  • Customer Relationship Management (CRM)
  • Emailing
  • marketing automation
  • Marketing
  • Transformation digitale
  • Consultant marketing digital
  • Brevo

Florian C.

Located in Paris

€610/day

Développeur Fullstack

2 recommendations
  • Service client
  • Fidélisation
  • Intercom
  • Automation
  • CRM
  • Customer Loyalty/ Retention
  • Opérations
  • Ruby on Rails
  • JavaScript
  • PostgreSQL
  • html
  • SCSS
  • GitHub
  • Heroku

This freelancer has confirmed full-time availability in the past 7 days.

Alicia Garcia

Located in Paris

€650/day

Consultante E-Commerce & Expérience Client Digital

208  views
  • Gestion de projet
  • Management d'équipe
  • SAV
  • Service client
  • Monitoring
  • Customer Care
  • Réseaux sociaux
  • rédaction de process
  • Expérience client
  • Satisfaction client
  • Zendesk
  • Salesforce
  • e-payment
  • JIRA
  • Confluence
  • Teams
  • Branding
  • UAT
  • CARE
  • Demandware
  • Magento
  • English
  • Supply chain
  • flux e-commerce
  • transporteur
  • KPIs
  • PSP
  • parcours client
  • Back office
  • Cegid
  • SAP
  • Ingenico
  • Adyen
  • Prismic
  • Shipup
  • Transformation digitale
  • Management de transition

This freelancer has confirmed full-time availability in the past 7 days.

Antonin Tiquet

Located in Allonzier-la-Caille

€150/day

Service client

1 recommendation
  • Service client
  • customer success
  • assistant virtuel
  • SAV
  • Gestion administrative
  • Polyvalent
  • Gestion des emails
  • Microsoft Office
  • Service clientèle
  • gestion boite mail
  • Assistance virtuelle
  • Gestion emails
  • Gestion mails
  • Gestion clientèle
  • téléconseillère

This freelancer has confirmed full-time availability in the past 7 days.

Olayemi Kehinde

Located in Paris

€590/day

Gestion des projets

199  views
  • Gestion des opérations
  • Gestion de projet
  • customer success
  • Gestion administrative
  • Service client
  • Gestion de la logistique
  • Management d'équipe
  • Formation
  • Coordination de projet
  • E-commerce
  • Recrutement
  • Facturation
  • Création de société
  • Gestion back office
  • Commerce international
  • Gestion de société transport
  • Pack Office
  • Gestion des risques
  • Gestion des sociétés de transport
  • Sous-traitance
  • transport
  • Gestion des conflits

This freelancer has confirmed full-time availability in the past 7 days.

Nissrine E.

Located in Paris

€250/day

Customer success / SAV / Service Client

  • Emailing
  • Service client
  • Service clientèle
  • Customer Service
  • Customer Journey
  • Customer support
  • Customer Care
  • Zendesk
  • Front Office
  • slack
  • Notion
  • delight
  • Shopify
  • chat
  • bilingue anglais
  • Anglais
  • Stratégie de communication

Léna Laurent

Located in Paris

€150/day

Assistante virtuelle

199  views
  • Community management
  • Customer Service
  • support client
  • Zendesk
  • Webdesign
  • Webmarketing
  • customer success

Cathy B

Located in Paris

€750/day

Experte en Optimisation de la Relation Client

1 recommendation
  • Zendesk
  • Gestion de la relation client (CRM)
  • Customer Service
  • Service client
  • parcours client
  • Formation
  • Management d'équipe
  • Satisfaction client
  • Customer Care
  • Customer Satisfaction
  • relation client
  • Customer Relationship Management (CRM)
  • Gestion relation client
  • Expérience client
  • Customer support
  • customer success
  • Audit UX
  • Mise en place de process
  • Optimisation
  • KPI

This freelancer has confirmed full-time availability in the past 7 days.

Florian M.

Located in Dax

€160/day

Customer Support Specialist ex ManoMano

190  views
  • Customer service
  • Service client
  • gestion de tickets
  • Zendesk
  • Paypal
  • Fraude
  • Réseaux sociaux
  • slack
  • Customer support
  • Satisfaction client
  • Customer Care
  • Customer Satisfaction
  • Stripe
  • alcmeon
  • diabolocom
  • litiges transporteurs
  • B2B
  • B2C
  • Gestion relation client
  • customer success
  • relation client
  • SAV
  • Gestion clientèle
  • Crisp

This freelancer has confirmed full-time availability in the past 7 days.

Younes Benhaddou

Located in Paris

€500/day

Customer Success Manager

416  views
  • Customer Success Management
  • Account Management
  • Key Account Management
  • Service clientèle
  • Customer support
  • Etude de besoin
  • Logiciel en tant que Service (SaaS)
  • Gestion de projet
  • Gestion de la relation client (CRM)
  • Customer Relationship Management (CRM)
  • Onboarding
  • Customer Care
  • Satisfaction client
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Power BI
  • Tableau software
  • Business development
  • Service client
  • Customer Service
  • Customer Satisfaction

Sylvain Tivayrat

Located in Paris

€210/day

Customer Success Manager

111  views
  • Gestion de projet
  • Customer support
  • Customer Success Management
  • Logiciel en tant que Service (SaaS)
  • relation client
  • Management d'équipe
  • Management
  • Communication digitale
  • Organisation d'événements
  • Anglais
  • Réseaux sociaux
  • Analyse de risques
  • Gestion des risques
  • Communication
  • Marketing
  • Veille concurrentielle
  • Planning stratégique
  • Stratégie de communication
  • Microsoft Office
  • Customer Service
  • Onboarding
  • SAAS
  • B2B

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Isabelle D'Arcimoles

Located in Paris

€300/day

Consultante CSM | Chef de projets

1 recommendation
  • Gestion de projet
  • Méthode agile
  • Logiciel en tant que Service (SaaS)
  • customer success
  • Formation webmarketing
  • Capacité d'adaptation
  • HTML5/CSS3
  • slack
  • JIRA
  • Trello
  • Rédaction
  • Relation clients
  • chaine graphique
  • Relecture et correction
  • Suite Google
  • formation communication
  • Gestion de projet web
  • Service client
  • Communication digitale
  • suivi de production
  • Analyse de données
  • Hotjar
  • Hubspot

Coralie Hsieh

Located in Paris

€550/day

Gestion de projet | Service Client | Opérations

158  views
  • Gestion de projet
  • Management d'équipe
  • Product management
  • Service client
  • Gestion des opérations
  • Customer support
  • Animation de formation
  • relation client
  • Expérience client
  • Optimisation des processus

This freelancer has confirmed full-time availability in the past 7 days.

Antonin Bigot

Located in Paris

€600/day

✅ Expert Service Client / Customer Success 🚀

  • Logiciel en tant que Service (SaaS)
  • Customer Success Management
  • Start-up
  • Service client
  • Zendesk
  • Hubspot
  • Intercom
  • Integromat
  • Notion
  • Trello
  • Pipedrive
  • Gestion de projet
  • Expérience client
  • Onboarding
  • Management d'équipe
  • Customer Care
  • Customer Journey
  • Customer support
  • Support utilisateur
  • Support technique
  • Formation
  • Conduite du changement
  • déploiement
  • Delivery Management
  • Service Delivery Manager
  • Reporting
  • relation client
  • Fidélisation
  • Scale-up
  • parcours client

Joël Guened

Located in Paris

€580/day

Chef de Projets - ROC/CSM télécoms

  • Responsable opérationnel de compte
  • Management d'équipe
  • Service client
  • customer success
  • Gestion de projet
  • Infrastructure
  • Conduite du changement
  • hosting
  • Fibre optique
  • cloud
  • Virtualisation
  • VMWARE
  • visioconférence
  • Cloud computing
  • network
  • Transformation digitale
  • Méthode agile
  • chef de projet
  • Incident Management
  • Service Delivery Manager
  • ITIL V4

Yann Feliz

Located in Paris

€280/day

Operations/Customer Success/Assistant Virtuel

5 recommendations
  • Opérations
  • Customer Care
  • Sales
  • Service client
  • Hubspot
  • Business development
  • care
  • Gestion des opérations
  • Prise de parole en public
  • Réseaux sociaux
  • Networking
  • Social Networking
  • Customer support
  • support client
  • Relation clients
  • Leadership
  • Génération de leads
  • Lead Generation
  • Finance
  • Financement
  • SAV
  • Assistance virtuelle
  • Commercial
  • assistance administrative

Sarah Villelongue

Located in Paris

€780/day

UX/CX Strategist | Service Designer

  • User Experience Design
  • UX Strategy
  • Customer Experience
  • Service Design
  • Facilitation d'ateliers
  • User Research
  • Business Design
  • Product Design
  • User Interface Design
  • Product management
  • Figma
  • Design System
  • Atomic Design
  • Design Thinking
  • Agile SCRUM
  • Méthode agile
  • Product strategy
  • UX Roadmap
  • Product Roadmap
  • User Testing
  • UX/UI
  • Stratégie digitale
  • Stratégie de positionnement
  • Sketch
  • Wireframing
  • Prototype
  • Growth hacking
  • Application Mobile
  • Webflow
  • Webdesign
  • Logiciel en tant que Service (SaaS)

This freelancer has confirmed full-time availability in the past 7 days.

Pierre Soupault

Located in Paris

€650/day

Consultant Customer Success / Dashboards

3 recommendations
  • Customer Success
  • Service client
  • SAAS
  • B2B
  • Customer Success Management
  • Make
  • ClickUp
  • Monday
  • Zendesk
  • Intercom
  • Start-up
  • Audit
  • Service clients
  • Post-sales
  • Parcours Client
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Customer Journey
  • Coaching
  • JIRA
  • optimisation processus
  • Transformation digitale
  • Expérience client
  • Integromat
  • Logiciel en tant que Service (SaaS)
  • Onboarding
  • Gestion de la relation client (CRM)
  • relation client
  • Relation clients
  • Freshdesk
  • Tableau software
  • Dashboards
  • Microsoft Power BI
  • Power BI

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aida Derradji

Located in Paris

€400/day

Business Dev - Customer Care

5 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • Etude de marché
  • Innovation
  • stratégie commerciale
  • stratégie de prix
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe
  • stratégie de croissance
  • coaching individuel
  • segmentation
  • mobilité
  • revenue management

This freelancer has confirmed part-time availability (1 day per week) in the past 7 days.

Part-time, 1 day per week

Stéphanie S.

Located in Chelles

€280/day

Gestion Service Client - Assistante Direction

  • Gestion des emails
  • email
  • Gestion administrative
  • Service client
  • Customer Care
  • Organisation d'événements
  • Organisation de déplacements
  • Gestion d'agenda
  • Google agenda
  • Microsoft Excel
  • Microsoft Office
  • GED
  • Microsoft Sharepoint
  • Office 365
  • Microsoft Word
  • Outlook
  • Google Drive
  • Comptabilité
  • Pré-comptabilité
  • administratif
  • Gestion du courrier
  • note de frais
  • Sens de l’organisation
  • autonomie
  • Dynamique
  • Evénementiel
  • proactivité
  • discrétion
  • Gestion du temps
  • SAV
  • Gestion de projet

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Alizé R.

Located in Paris

€330/day

Customer Success / Service client / Chef de projet

  • SAV
  • Service client
  • Gestion de projet
  • Expérience client
  • Customer Satisfaction
  • Réseaux sociaux
  • Zendesk
  • Gorgias
  • Shopify
  • Klaviyo
  • Recharge
  • Get Ubu
  • CRM
  • Customer Experience
  • Customer Care
  • Customer Relationship Management (CRM)
  • Customer Success Management
  • Community management
  • customer success
  • Fidélisation
  • Email marketing
  • Customer support
  • Aircall
  • Optimisation des processus
  • Stripe

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Anne Dianteza Makiadi

Located in Paris

€250/day

Customer Success Manager

  • relation client
  • customer success
  • Satisfaction client
  • Service client
  • Réseaux sociaux
  • Brand content