140 “Customer support" freelancers available

Alec Salibian

Located in Paris

€125/day

Project manager

10  views
New
  • Project Management
  • Microsoft Excel
  • Business plan
  • Diversity, Equity, and Inclusion
  • administrative support
  • customer service
  • Procurement

This freelancer has confirmed full-time availability in the past 7 days.

Nwamaka Nwaobiala

Located in Gap

€125/day

Email, Chat and Phone Customer Support - EN

2 recommendations
  • Service client
  • Hubspot
  • Microsoft Word
  • Communication
  • Shopify
  • Customer Care
  • Gorgias
  • Canva
  • Typeform
  • Relation clients
  • Customer support
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Office
  • E-commerce
  • Chat support
  • Customer Relationship Management (CRM)
  • Etsy
  • Zendesk
  • Freshdesk
  • edesk
  • Email, phone and Chat Support
  • Amazon
  • Intercom

Karim Djouder

Located in Sète

€345/day

Google Ads Marketing Expert optimisation

91  views
  • Google Ads
  • conversion tracking
  • suivi des conversions
  • Google Merchant Center
  • Google Analytics 4
  • Customer support
  • assistance client
  • optimisation sem

This freelancer has confirmed full-time availability in the past 7 days.

Delphine L.

Located in Paris

€150/day

⭐SERVICE CLIENT ADMINISTRATIF SAV CUSTOMER CARE

130  views
  • SAV
  • Service client
  • support client
  • Expérience client
  • Support utilisateur
  • Customer Service
  • Customer Care
  • Satisfaction client
  • Customer Success Management
  • Gestion relation client
  • Fidélisation client
  • E-commerce
  • HelpDesk

This freelancer has confirmed full-time availability in the past 7 days.

Mickey P.

Located in Paris

€180/day

Customer care/service client

395  views
  • Customer Care
  • Service client
  • SAV
  • Zendesk
  • Gestion des emails
  • Customer support
  • Customer Service
  • Service clientèle
  • Gestion des litiges
  • Gestion relation client
  • Email marketing
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing
  • Emailing
  • gestion client
  • LinkedIn
  • slack
  • Gestion de la relation client (CRM)
  • Salesforce
  • Capacité d'adaptation
  • Accompagnement client
  • support client
  • Customer Satisfaction
  • Satisfaction client
  • Fidélisation
  • Relation clients
  • Gestion clientèle
  • chat
  • Back office
  • Expérience client
  • parcours client
  • Assistante virtuelle
  • Ticketing
  • Support utilisateur
  • Gestion des réclamations
  • Customer Journey
  • FAQ
  • Intercom
  • Notion
  • customer success
  • Amélioration continue
  • Freshdesk
  • Start-up
  • Stripe
  • KPI
  • Shopify
  • Customer Success Management
  • Aircall

Alice Fournil

Located in Maurecourt

€225/day

Chargée de Service client, Customer Care

55  views
  • support client
  • Service client
  • SAV
  • Customer Service
  • Satisfaction client
  • Gestion relation client
  • Customer Satisfaction
  • Customer support
  • Fidélisation client
  • Emailing
  • Zendesk
  • Expérience client
  • prise de rdv
  • customer success
  • Organisation d'événements
  • Recrutement
  • gestion de planning
  • Relation prestataires
  • relation client
  • Service clientèle
  • Customer Care
  • Customer Success Management
  • relations client
  • suivi clientèle
  • Gestion clientèle

This freelancer has confirmed full-time availability in the past 7 days.

Meriem Benali

Located in Tremblay-en-France

€160/day

Customer Support Specialist

60  views
  • Customer Service
  • Customer Relationship Management (CRM)
  • Customer support
  • Customer Success Management
  • French
  • English
  • arabic
  • Community management
  • Réseaux sociaux
  • Rédaction
  • Stratégie de communication
  • Instagram
  • Service client
  • support client
  • Supervision
  • Génération de leads
  • Intercom
  • Zendesk
  • Orderdesk
  • Hive
  • Shopify
  • Traduction

This freelancer has confirmed full-time availability in the past 7 days.

Mathilde Riou

Located in Paris

€350/day

Customer Care Multilingue | Service clients ✨

2 recommendations
  • Customer Care
  • Service client
  • Customer Service
  • Customer support
  • Multilingue
  • Gorgias
  • customer success

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Steven T.

Located in Toulouse

€130/day

Support client/Français (Zendesk/Front/Zoho)

2 recommendations
  • Service client
  • Emailing
  • Telecommunications
  • Customer Service
  • Customer Care
  • support client
  • Correction
  • Rédaction
  • Copywriting
  • SAV
  • Zoho CRM
  • Zoho
  • Salesforce
  • slack
  • Skype
  • Discord
  • CRM
  • Création de logo
  • intelligence artificielle
  • Retouche beauté
  • Front Office
  • Ringover
  • Zendesk
  • Création de template

This freelancer has confirmed full-time availability in the past 7 days.

Nissrine E.

Located in Paris

€250/day

Customer success / SAV / Service Client

  • Emailing
  • Service client
  • Service clientèle
  • Customer Service
  • Customer Journey
  • Customer support
  • Customer Care
  • Zendesk
  • Front Office
  • slack
  • Notion
  • delight
  • Shopify
  • chat
  • bilingue anglais
  • Anglais
  • Stratégie de communication

Aida D.

Located in Paris

€390/day

Customer Success & care / SAV / Zendesk

5 recommendations
  • Service client
  • Customer support
  • Customer care
  • Zendesk
  • Start-up
  • Business development
  • Sales
  • SAV
  • Marketing
  • customer success
  • stratégie commerciale
  • stratégie d'entreprise
  • Gestion de projet
  • business plan
  • Management d'équipe

Margaux Armand

Located in Paris

€200/day

Customer Expérience / Social Media Manager

355  views
  • Customer Experience
  • customer success
  • Customer Journey
  • Customer Care
  • Customer support
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Customer Service
  • Customer Satisfaction
  • relation client
  • Service client
  • Expérience client
  • Relation clients
  • support client
  • Satisfaction client
  • suivi client
  • Gestion de la relation client (CRM)
  • Retention
  • Fidélisation client
  • Service clientèle
  • Gestion clientèle
  • SAV
  • suivi clientèle
  • relations client

Aina A.

Located in Paris

€125/day

Service Client - Assistante virtuelle

  • Service client
  • Assistante virtuelle
  • Support client
  • Zendesk
  • Hubspot
  • Customer Care
  • SAV
  • Modération
  • Chatbot
  • Shopify
  • assistance administrative
  • Mails
  • Réseaux sociaux
  • Tâches administratives
  • Customer support
  • Facebook
  • E-commerce
  • service après vente
  • Base de données
  • Saisie de données
  • data entry
  • suivi client
  • Reportings

Thibault L.

Located in Paris

€550/day

Customer Experience Expert (Success/Support, etc.)

490  views
  • Customer Loyalty/ Retention
  • Customer Success
  • Account Management
  • Community Building
  • Customer Education
  • Customer Journey
  • Customer support
  • Gestion de projet
  • Community management
  • Planning stratégique
  • Marketing de contenu
  • Email marketing
  • Business development
  • Google Analytics
  • Facebook
  • Twitter
  • Instagram
  • Brand content
  • Marketing
  • Design Newsletter
  • Emailing
  • Réseaux sociaux
  • Mailchimp
  • Content marketing
  • Communication
  • Growth hacking
  • Copywriting
  • Blog
  • Storytelling
  • Creative
  • Brainstorming
  • customer service
  • Customer Success Management
  • Customer Training
  • Training
  • Product Marketing
  • support client

Charles-Alexandre Tiago

Located in Paris

€250/day

Support Client - Customer Care

459  views
  • Service client
  • Conseil
  • Customer Journey
  • customer experience
  • Customer Care
  • Support Client
  • Community management
  • Trello
  • Intercom
  • Administratif
  • Formation

This freelancer has confirmed full-time availability in the past 7 days.

Timothée E.

Located in Paris

€600/day

🚀 Expert Chatbot IA | Prompt Engineer 🤖

  • ChatGPT
  • RAG
  • IA for Support
  • IA for Sales
  • IA for Customer Service
  • OpenAI
  • LLM
  • Python
  • IA
  • No code
  • CTO
  • CPO
  • Tech Lead
  • Recrutement Tech
  • Amazon Web Services
  • Serverless
  • JavaScript
  • Développement web
  • Développement Back-End
  • Développement Front-End
  • Automatisation
  • MySQL
  • Node.js
  • Git
  • Fullstack
  • CTO as a service
  • CTO Fullstack
  • product owner
  • Lead Developer
  • Team Leadership
  • Recrutement IT
  • nocode
  • noje.js
  • nest.js
  • React.js
  • AWS
  • DevOps
  • Bubble.io
  • API
  • Process
  • amélioration process
  • RH IT
  • intelligence artificielle
  • Retool
  • Make
  • Integromat
  • Zapier
  • GPT-4
  • GPT-3
  • GPT

Jean-François Naud

Located in Asnières-sur-Seine

€550/day

Country manager

1 recommendation
  • Product management
  • Customer support
  • Business development
  • Partnerships
  • Project Management
  • Transformation digitale
  • Due Diligence
  • Investissement

This freelancer has confirmed full-time availability in the past 7 days.

Andréa Cobigo

Located in Bordeaux

€130/day

Customer Care / Support client

1 recommendation
  • customer success
  • Customer support
  • Customer Care
  • Customer Experience
  • Customer Satisfaction
  • relation client
  • support client
  • TikTok
  • Réseaux sociaux
  • Ecoute active
  • relationnel
  • reels
  • Sens de l’organisation
  • Télétravail
  • Bien-être au travail
  • Bienveillante
  • Communication
  • Communication digitale
  • Service client

Fany R.

Located in Lille

€175/day

Assistante virtuelle - Service Client

1 recommendation
  • Service client
  • support utilisateur
  • Assistante virtuelle
  • Rédaction web
  • Customer Service
  • Traduction Français Anglais
  • Mise en page
  • administratif français anglais
  • Relecture
  • Création de supports visuels
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Joomla
  • Wordpress
  • Italien
  • Espagnol
  • Zendesk
  • Shopify
  • Gorgias
  • Zoho CRM
  • mailerlite
  • slack

Henry Duprey

Located in Bourges

€200/day

Service Client / Customer Care Specialist

  • Service client
  • SAV
  • Support
  • Customer Support
  • Help Desk
  • Slack
  • Microsoft Office
  • Chatbot
  • Shopify
  • CRM
  • RGPD
  • zendesk
  • Customer Care
  • Customer Satisfaction
  • Customer Service
  • Analyse de données

This freelancer has confirmed full-time availability in the past 7 days.

Aurélie Kehren

Located in Paris

€250/day

Assistante_Customer Success_Chargée de clientèle

5 recommendations
  • Service client
  • customer success
  • Relation clients
  • support client
  • Satisfaction client
  • assistanat
  • Management d'équipe
  • E-commerce
  • SAV
  • secrétariat
  • Facturation
  • service après vente
  • chat
  • Gestion clientèle
  • Gestion relation client
  • suivi clientèle
  • Assistance virtuelle
  • Relance client
  • Boutique e-commerce
  • Gestion du service client
  • Mise en place service client
  • Service clients
  • Sens du service client

Hervé Ranchin

Located in Lyon

€555/day

Administrateur JIRA

251  views
  • Atlassian JIRA
  • Support utilisateur
  • Atlassian Confluence
  • Analyse fonctionnelle
  • Conception fonctionnelle
  • Management d'équipe
  • Customer support
  • Kanban
  • Recette fonctionnelle
  • Scrum
  • Méthode agile
  • Agile Scrum
  • SAFe
  • Spécifications fonctionnelles
  • ITIL V3

Jaafar El Lakkis

Located in Paris

€380/day

Customer Support / Service Client / Proj. Manager

2 recommendations
  • Service client
  • support client
  • dynamic
  • Customer Journey
  • Project Management
  • Community management
  • Traduction Français Anglais
  • Instagram
  • Leadership
  • Public Speaking
  • Performance Management
  • Anglais
  • Commercial
  • Slack
  • Multitasking
  • Customer Follow Up
  • Réseaux sociaux
  • Rédaction

This freelancer has confirmed full-time availability in the past 7 days.

Nawal Q.

Located in Paris

€290/day

Service client / Opérations / Zendesk / SAV

  • Service client
  • customer success
  • satisfaction client
  • support client
  • SAV
  • experience client
  • Zendesk
  • Customer Journey
  • Community management
  • Amélioration continue
  • Stratégie de communication
  • Réseaux sociaux
  • Communication digitale
  • Conduite du changement
  • Transformation digitale
  • Rédaction
  • Méthode agile
  • Product management
  • Rédaction web
  • Management d'équipe
  • Start-up
  • Optimisation
  • Formation
  • Stripe
  • Notion
  • Monday
  • SAAS
  • Retail
  • parcours client
  • Consulting
  • Conseil
  • Customer Care
  • Formatrice
  • Formateur
  • Assistance virtuelle
  • assistante digitale
  • assistante administrative
  • FAQ
  • Salesforce
  • Intercom
  • Freshdesk
  • Shopify
  • Zoho CRM
  • zoho
  • ultimate
  • artificial intelligence
  • bot
  • Chatbot
  • operations
  • Lean Service Operations

This freelancer has confirmed full-time availability in the past 7 days.

Yoann Tasset

Located in Paris

€550/day

Service client | Expert Zendesk & Crisp ⚡️

  • Service client
  • customer success
  • Zendesk
  • Support client
  • Relation client
  • Coaching individuel
  • Fidélisation
  • Hubspot
  • Relations clients
  • Inbound marketing
  • CRM
  • Zapier
  • Gestion de projet
  • Processus de vente
  • Management
  • Prise de rendez-vous
  • Accompagnement
  • Customer Service
  • Upsell
  • Reporting
  • Notion
  • Optimisation des processus
  • Emailing
  • omnicanal
  • Paramétrage
  • parcours client
  • UI/UX
  • Expérience client
  • Scale-up
  • Configuration
  • Amélioration continue
  • Intégration
  • Intégration web
  • Analyse de données
  • Metabase
  • SQL
  • NPS
  • Customer Success Management
  • Satisfaction client
  • déploiement
  • Salesforce
  • Logiciel en tant que Service (SaaS)
  • Chatbot
  • Chatter
  • Hotjar
  • Crisp
  • Intercom
  • Pipedrive
  • front
  • live agent

Ruben S.

Located in Paris

€250/day

Customer Success Manager / Service client

257  views
  • Customer support
  • Customer Success Management
  • Account Management
  • Gestion de projet
  • Customer Experience
  • Onboarding
  • Logiciel en tant que Service (SaaS)
  • CRM
  • Customer Service
  • Salesforce
  • Gestion relation client
  • Customer Satisfaction
  • customer success
  • Customer Care
  • Satisfaction client
  • Customer Journey
  • Expérience client
  • Fidélisation
  • Service client
  • Zendesk
  • relation client

This freelancer has confirmed full-time availability in the past 7 days.

Youssef Ben Mahmoud

Located in Paris

€700/day

NoCode Automations & AI Integration

199  views
  • Project Management
  • Web Applications
  • ChatGPT
  • Service client
  • Business analysis
  • customer support
  • RPA
  • Automatisation
  • No code
  • Tableau software
  • Développement QlikView
  • SQL
  • Microsoft Power BI
  • Business Intelligence (BI)
  • Data visualisation

Cloélia Fougou

Located in Strasbourg

€170/day

Customer Care Specialist

236  views
  • Stratégie commerciale
  • Business development
  • Français
  • Anglais
  • Customer support
  • Customer Care
  • Gestion de la relation client (CRM)
  • Satisfaction client
  • Orthographe
  • Capacité rédactionnelle
  • SAV
  • Travail d’équipe
  • Service client
  • Freshdesk
  • Zendesk
  • Trello
  • call center
  • Magento

Léna Laurent

Located in Paris

€150/day

Assistante virtuelle

274  views
  • Community management
  • Customer Service
  • support client
  • Zendesk
  • Webdesign
  • Webmarketing
  • customer success

Vincent C.

Located in Reims

€550/day

Head of Customer Care : Le SAV pour votre SAV

157  views
  • Formation
  • Customer support
  • Relation clients
  • Management
  • Content Management
  • Ventes
  • Communication
  • Service client
  • Gestion relation client
  • Customer Service
  • Customer Care
  • Satisfaction client
  • customer success
  • support client
  • Customer Satisfaction
  • SAV
  • Service clientèle
  • Customer Success Management
  • Ingénieur pédagogique
  • relations client
  • Fidélisation
  • Gestion clientèle

Enzo Battaglia

Located in Paris

€700/day

Consultant en relation et stratégie client

1 recommendation
  • Gestion de projet
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Gestion de la relation client (CRM)
  • Gestion de la relation client
  • Customer support
  • Customer Success Management
  • Customer Care
  • Customer Journey
  • Customer Experience
  • Intercom
  • Hubspot
  • Vitally
  • Gainsight
  • Skalin
  • Pipedrive
  • Zendesk
  • Dynamics CRM
  • Stratégie commerciale
  • Stratégie de croissance
  • Coaching
  • coaching d'équipe
  • Coaching de dirigeants
  • Méthode agile
  • Lean management
  • Start-up
  • Lean startup
  • Backup
  • CRO
  • ESN

Alyson Durand

Located in Avignon

€150/day

Gestion service client

155  views
  • Service client
  • SAV
  • Shopify
  • Customer Service
  • support client
  • Gestion des emails
  • Assistante personnelle
  • Satisfaction client
  • Customer Experience
  • Réseaux sociaux
  • Freshdesk
  • E-commerce
  • dropshipping
  • relation client
  • Tâches administratives
  • relation fournisseur
  • Zendesk

This freelancer has confirmed full-time availability in the past 7 days.

Younes B.

Located in Paris

€500/day

Senior Customer Success Manager

  • Customer Success Management
  • Account Management
  • Key Account Management
  • Service clientèle
  • Customer support
  • Etude de besoin
  • Logiciel en tant que Service (SaaS)
  • Gestion de projet
  • Gestion de la relation client (CRM)
  • Customer Relationship Management (CRM)
  • Onboarding
  • Customer Care
  • Satisfaction client
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Power BI
  • Tableau software
  • Business development
  • Service client
  • Customer Service
  • Customer Satisfaction

Miali Rambalo

Located in Paris

€150/day

Service Client / 3D Design d'interieur

86  views
  • support client
  • Service client
  • Emailing
  • Management d'équipe
  • suivi client
  • Customer Service
  • Customer Care
  • customer success
  • Modélisation 3D
  • Conception
  • SAV
  • Gestion mails
  • Gestion relation client
  • Zendesk
  • Shopify
  • Intercom
  • permanence téléphonique
  • Relance des impayés

Florent Chamboissier

Located in Paris

€400/day

Customer Success Manager & Customer Care 🚀

209  views
  • Customer support
  • Management d'équipe
  • relation client
  • KPIs
  • Customer Success Management
  • Gestion de projet
  • Onboarding
  • Support utilisateur
  • Service client
  • Evénementiel
  • Organisation d'événements
  • Fidélisation
  • Chatbot
  • Ticketing
  • front
  • slack
  • Formation
  • Satisfaction client
  • Customer Care
  • Expérience client
  • optimisation processus
  • Gestion relation client

Manon Peyrot

Located in Toulon

€250/day

Customer Care Manager

129  views
  • Customer Care
  • SAV
  • support client
  • relation client
  • Veille juridique
  • RSE
  • Environnement
  • Eco-responsable

Virginie Texier

Located in Bordeaux

€125/day

Customer Care Junior

238  views
  • Emailing
  • Détermination
  • Communication
  • autonomie
  • Customer support
  • Gestion de la relation client (CRM)
  • customer care
  • call center
  • slack
  • front
  • Microsoft Teams
  • Atlassian JIRA
  • Zendesk
  • Freshdesk
  • service client
  • Travail d’équipe
  • Customer Service
  • SAV
  • Intercom
  • Capacité rédactionnelle
  • logique
  • Orthographe
  • Satisfaction client

Anne Gautheron

Located in Lyon

€360/day

Support client

56  views
  • Service clients
  • assistante commerciale
  • Account Management
  • support client
  • Customer Success Management
  • Gestion de la relation client (CRM)
  • assistanat administratif
  • Satisfaction client
  • customer success
  • Expérience client
  • relation client
  • Fidélisation client
  • Customer Success Manager
  • Gestion clientèle

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Stéphanie T.

Located in Paris

€400/day

Office manager | Bras droit opérationnel ✨

236  views
  • Gestion des emails
  • Sens de l’organisation
  • sens de l'écoute
  • Support administratif
  • assistance administrative
  • Assistante administrative
  • Customer support
  • Gestion administrative
  • autonomie
  • Dynamique
  • Proactive
  • Office 365
  • Notion
  • Excellent relationnel
  • Microsoft Word
  • Outlook
  • Gmail
  • Google Drive
  • Réseaux sociaux
  • Organisation d'événements
  • secrétariat administratif
  • Assistante de direction
  • Assistance de direction
  • Google Workspace
  • Facebook
  • youtube
  • montage podcast
  • Podcast
  • Microsoft Office
  • office manager
  • Back office
  • Microsoft Outlook
  • notion.so
  • Fiabilité
  • discrétion
  • assistanat administratif
  • Tâches administratives
  • Assistante personnelle
  • Réel support administratif
  • Efficacité opérationnelle
  • Efficacité organisationnelle
  • efficacité
  • Routine d'engagement
  • engagement
  • secrétariat de rédaction
  • Secrétariat général
  • Gestion mails
  • Gestion des e-mails
  • Office management
  • Assistante virtuelle

Thibaut Martin

Located in Paris

€450/day

Expert Service Client et CX | Zendesk | Dixa

342  views
  • Customer support
  • Consulting
  • Customer Experience
  • Zendesk
  • Dixa
  • customer service
  • Customer Loyalty/ Retention
  • Outsourcing
  • Aircall
  • Kustomer
  • Intercom
  • Elevio
  • Klaus.app
  • Atlassian JIRA
  • Quality Review
  • Channel strategy
  • Web3
  • Reporting
  • Looker
  • Google Sheets
  • Google Analytics
  • Discord
  • Sentisum
  • Process facilitation

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Sylvain Tivayrat

Located in Paris

€350/day

Customer Success Manager / Product Owner

  • Logiciel en tant que Service (SaaS)
  • Méthode agile
  • Gestion de projet
  • Customer Success Management
  • Customer support
  • Scrum
  • Backlog management
  • Customer Insight
  • Asana
  • Notion
  • Onboarding

This freelancer has confirmed full-time availability in the past 7 days.

Alexandre Amrhein Jaidi

Located in Paris

€600/day

Expert Service Client / Customer Success

5 recommendations
  • Customer Success Management
  • customer success
  • Service client
  • relation client
  • Customer Service
  • Customer Care
  • Customer support
  • Support utilisateur
  • support client
  • Support technique
  • Expérience client
  • Satisfaction client
  • NPS
  • parcours client
  • Customer Journey
  • Optimisation des processus
  • Amélioration continue
  • Analyse de données
  • Fidélisation
  • Fidélisation client
  • Upselling
  • Cross-selling
  • Logiciel en tant que Service (SaaS)
  • Gestion de projet
  • Management d’équipe
  • Management
  • Formation
  • Onboarding
  • Conduite du changement
  • Reporting
  • Dashboarding
  • Start-up
  • Coaching individuel
  • Zendesk
  • Intercom
  • Notion
  • Trello
  • Pipedrive
  • Gestion de la relation client (CRM)
  • Customer Relationship Management (CRM)
  • CRM
  • Chatbot

Mathilde Augizeau

Located in Paris

€500/day

Customer care manager

2 recommendations
  • Customer Service
  • Customer Care
  • Customer support
  • Customer Success Management
  • support client
  • Support technique
  • Support utilisateur

Ivka S.

Located in Paris

€250/day

Translator & virtual assistant FR/EN/ITA

  • Traduction
  • Assistante administrative
  • Traduction Français Anglais
  • assistant virtuel
  • Traduction Français Italien
  • Talent acquisition
  • Langues étrangères
  • Support utilisateur
  • Sourcing
  • Communication
  • Gestion de l’information
  • Traduction Anglais Français
  • Traduction Italien Français
  • Correction
  • Relecture
  • Administration
  • Microsoft Office
  • Support administratif
  • Italian
  • French
  • Serbo-Croatian
  • Assistance administrative
  • Anglais
  • Analyse de données
  • Traitement des données
  • Voyage
  • Gestion des voyages
  • Pack Office
  • Assistante de direction
  • Event Sourcing
  • Customer support

This freelancer has confirmed full-time availability in the past 7 days.

Saim Safder

Located in Paris

€660/day

Desktop & network, Azure, IMAC, App & site Develpm

258  views
  • Microsoft Azure
  • Windows Server
  • VMWARE
  • Networking
  • Windows
  • Active Directory
  • Windows 10
  • Microsoft Exchange
  • Cisco
  • Virtualisation
  • Network administration
  • Microsoft Office
  • Powershell
  • MySQL
  • Oracle
  • Citrix
  • Retail (Small Business)
  • Itad
  • Disposal
  • Deskt
  • Desktop support
  • Remote
  • ServiceNow
  • Incidents
  • Asset management
  • SCCM
  • Project Management
  • customer service

Benjamin Vidal

Located in Grenoble

€850/day

Project Management / Software customer Operations

102  views
  • Project Management
  • PMO
  • Communication
  • Strategic planning
  • ressources
  • prioritization
  • Customer Loyalty/ Retention
  • customer service
  • services
  • ESN
  • Business development
  • Business plan
  • Agile method
  • sales
  • Process

Céline Bares

Located in Toulouse

€600/day

Chef de projet - Delivery Manager

181  views
  • Atlassian JIRA
  • Management d'équipe
  • Gestion priorités
  • Chatbot
  • Planification
  • Delivery Management
  • Service client
  • Customer Satisfaction
  • Support utilisateur
  • Gestion de projet
  • Chatbot IA

Rom Hein

Located in Argentat

€350/day

Technicien Support Informatique bilingue FR/EN

270  views
  • Active Directory
  • Microsoft Exchange
  • Office 365
  • Windows Server
  • Backup
  • Eset
  • Kace
  • Air Watch
  • Visioconférence
  • LAN
  • support informatique
  • Support utilisateur
  • Customer Service
  • Customer support
  • Qualité de service
  • Sens de l’organisation
  • Rigoureux
  • Windows 10
  • Windows 11
  • Windows 7
  • poste de travail
  • Informatique
  • Maintenance informatique
  • Gestion de parc
  • Service client
  • Management
  • Mac OS
  • Linux
  • JIRA
  • ServiceNow
  • Remedy Force
  • Alcatel Omnivista
  • Microsoft Office
  • VMWARE
  • Citrix
  • ITIL V3
  • ITIL V3 Foundation
  • ITIL CSI (Continual Service Improvement)
  • SMS

Mikaël C.

Located in Aix-en-Provence

€400/day

Customer Success Expert 🚀

New
  • Management d'équipe
  • Gestion de projet
  • Gestion de projet web
  • Stratégie webmarketing
  • Méthode agile
  • Transformation digitale
  • Customer Success Management
  • Customer Success Manager
  • Service client
  • Satisfaction client
  • Customer Journey
  • Customer Experience
  • Customer Loyalty/ Retention
  • Atlassian JIRA
  • Trello
  • B2B
  • Gestion de produit
  • Zendesk
  • support client
  • Optimisation des processus
  • Customer Relationship Management (CRM)
  • Customer Success Ops
  • Google Analytics
  • Google AdWords
  • Google Tag Manager
  • meta business suite
  • Google My Business
  • SEO
  • SEA
  • SQL
  • data driven
  • travail en équipe
  • Hubspot
  • Livestorm
  • Figma
  • Notion
  • Google Suite
  • Ecoute empathique
  • Résolution de problèmes
  • organisé
  • Adaptabilité et flexibilité
  • Tech
  • Start-up
  • Conseil auprès de start-up
  • relation client
  • Key Account Management
  • NPS
  • CSAT
  • Logiciel en tant que Service (SaaS)

Kevin De Sousa

Located in Paris

€500/day

Customer Success Manager

4  views
New
  • Satisfaction client
  • Onboarding
  • Customer Retention
  • Up-selling
  • cross-selling
  • Service client
  • Customer Relations
  • Customer Relationship Management (CRM)
  • Gestion du service client
  • Team Leader
  • Leadership d’équipe
  • Formation
  • Stratégie de communication
  • Communication
  • Expérience client
  • support client
  • Mise en place service client
  • Sens du service client
  • Management d'équipe

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Aurelie G.

Located in Marseille

€200/day

Expert Service Client multilingue FR-ENG-SPA

1 recommendation
  • Service client
  • Optimisation des processus
  • Mise en place de process
  • outillage
  • stratégie
  • Fidélisation client
  • Gestion de la relation client (CRM)
  • Hubspot
  • SAV
  • support client
  • Freshdesk
  • customer success
  • relation client
  • Satisfaction client
  • Expérience client
  • Gestion clientèle
  • relations client
  • Fidélisation
  • Customer Journey
  • Amélioration des processus
  • suivi clientèle

Cyrielle N.

Located in Paris

€650/day

Consultant fonctionnel - Support Utilisateur

1 recommendation
  • ERP
  • Formation
  • Gestion de projet
  • AMOA
  • Recette fonctionnelle
  • Support utilisateur
  • test
  • Rédaction de procédures
  • reportig
  • Recueil des besoins
  • Expression de besoins
  • edeal
  • CRM
  • Conduite de réunion
  • Gestion des incidents
  • Gestion des priorités
  • Cahier des charges
  • Gestion des emails
  • Customer support
  • support applicatif
  • Conseil
  • Pack Office
  • JIRA
  • SharePoint
  • Microsoft Teams
  • AS400
  • MySQL

This freelancer has confirmed full-time availability in the past 7 days.

Alexia M

Located in Paris

€140/day

Service Client/Customer Care

344  views
  • SAV
  • Service client
  • Customer Care
  • relation client
  • Expérience client
  • Fidélisation client
  • Zendesk
  • Emailing
  • assistant virtuel
  • Réseaux sociaux
  • Instagram
  • Communication
  • Marketing
  • E-commerce
  • Communication digitale
  • Marketing de contenu
  • image de marque
  • Branding
  • support client
  • Gestion de la relation client (CRM)
  • Conseil
  • suivi client
  • Customer Satisfaction
  • Français
  • customer success
  • Gestion clientèle
  • Gestion mails

Yvane Corbel

Located in Quintin

€300/day

Customer Care Manager

1  views
New
  • organisation
  • Conseil
  • Exécution
  • délégation
  • Réseaux sociaux
  • customer care
  • Service client
  • Gestion de la relation client (CRM)
  • Notion
  • Notion en comptabilité
  • Instagram
  • Stratégie de communication
  • Audit
  • Reporting
  • Relation clients
  • Gestion SAV
  • FAQ
  • Support clients
  • Customer Success Manager
  • Gestion de projet
  • assistance administrative
  • suivi clients
  • Customer Experience
  • Satisfaction client
  • Gestion des incidents
  • Gestion clientèle
  • slack
  • Discord
  • Gestion des emails

Dominique Beaudouin

Located in Ardenne

€350/day

Assistante Administrative et Commerciale

83  views
  • Gestion administrative
  • Service client
  • Assistante virtuelle
  • Anglais
  • Espagnol
  • Tunnel de ventes
  • Customer Service
  • Customer Care
  • Maintenance WordPress
  • Site wordpress
  • E-commerce
  • Mise en page
  • Site vitrine
  • Devis et facturation
  • Gestion des commandes
  • Gestion clients
  • Administration
  • support
  • Gestion de projet
  • Gestion relation clients
  • Charte graphique
  • création de visuels
  • Canva
  • Notion
  • system.io
  • Accompagnement Qualiopi
  • Création de site WordPress
  • Wordpress
  • aide certification Qualiopi
  • Suivi de dossiers apprenants Qualiopi
  • assistante indépendante
  • assistance administrative
  • Obtention NDA (Numéro de déclaration d’activité)

This freelancer will be available to accept new projects again on 4/29/2024.

From 4/29/2024

Ludivine Brinar

Located in Meaux

€250/day

Assistante virtuelle commerciale & administrative

59  views
New
  • Gestion administrative et commerciale
  • Stratégie commerciale
  • Négociation
  • Marketing
  • Gestion de projet
  • Management d'équipe
  • Import-export
  • B2B
  • B2C
  • Stratégie de communication
  • Création de supports de communication
  • Service client
  • Pré-comptabilité
  • Logiciel ERP
  • Customer Relationship Management (CRM)
  • Administration des ventes
  • Achats
  • Gestion des approvisionnements
  • Devis et facturation
  • virtual assistant
  • Distanciel
  • Assistante virtuelle
  • assistance administrative
  • assistante commerciale
  • Assistante polyvalente
  • Microsoft Publisher
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Suite Google
  • Canva
  • Sage Apisoft
  • CEGI
  • Henrri
  • Gestion des stocks
  • secrétariat

Curtis Coureau

Located in Rennes

€400/day

Expert ChatBot IA | Automatisation IA | ChatGPT

  • Chatbot
  • ChatBot IA
  • Automatisation
  • intelligence artificielle
  • ChatBot Support Client
  • Optimisation des processus
  • ERP
  • CRM
  • Make
  • Bubble
  • n8n
  • Zapier
  • Notion
  • Airtable
  • Open AI
  • GPT4
  • API
  • support client
  • Customer support
  • customer success
  • No code
  • Messaging
  • whatsapp
  • Facebook Marketing
  • Instagram Marketing
  • Messagerie
  • Messenger
  • Botpress
  • automatisation ia
  • AI
  • StackAI
  • LLM
  • Voiceflow
  • code
  • Instagram
  • Telegram
  • Python
  • Streamlit
  • Langchain

Mathis Robin

Located in Caen

€400/day

Customer Experience / Knowledge Manager

130  views
  • CRM
  • Gestion de projet
  • Service client
  • Crisp
  • Zendesk
  • FAQ
  • Chatbot
  • Intercom
  • Customer Success Management
  • Customer Care
  • Customer support
  • Gestion relation client
  • Aircall
  • UX Research
  • Product management
  • Méthode agile
  • Scrum
  • Customer Experience
  • UX Writing
  • Knowledge Management

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Clara Zaoui

Located in Paris

€650/day

Experte Gorgias, Service Client & Klaviyo, CRM

2 recommendations
  • Gorgias
  • Klaviyo
  • Automatisation
  • Email marketing
  • CRM
  • Emailing
  • Newsletters
  • support client
  • Service client
  • E-commerce
  • Gestion relation client
  • Fidélisation
  • Customer Satisfaction
  • Satisfaction client
  • Expérience client
  • Customer Care
  • relation client
  • Gestion clientèle
  • SAV

This freelancer has confirmed full-time availability in the past 7 days.

Sandrine Bujoli

Located in Sartrouville

€220/day

Customer Care/Virtual Assistant/Relation Client

3 recommendations
  • Service clients
  • Service clientèle
  • SAV
  • assistance administrative
  • assistante commerciale
  • Gestion de la relation client (CRM)
  • Microservices
  • Web Services
  • Customer Service
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Customer Experience
  • Customer Care
  • customer success
  • satisfaction clients
  • E-commerce
  • support client
  • relation client
  • Customer support
  • Gorgias
  • Expérience client
  • Fidélisation
  • suivi clientèle
  • téléconseillère
  • Gestion clientèle
  • relations client
  • Crisp
  • Orientation client
  • Assistance virtuelle
  • gestion boite mail
  • Gestion mails
  • virtual assistant
  • Gestion emails
  • Compétences administratives
  • Modération web
  • opérateur de saisie

This freelancer has confirmed full-time availability in the past 7 days.

Nanaba Guirassy

Located in Paris

€140/day

Customer support - SAV - Service client

202  views
  • Zendesk
  • Intercom
  • Emailing
  • Salesforce
  • User Experience Design
  • UX Design
  • Email marketing
  • Service client
  • Customer Care
  • Customer Service
  • Customer Experience
  • customer success
  • Customer Relationship Management (CRM)
  • Customer support
  • Customer Satisfaction
  • Customer Journey
  • Customer Success Management
  • customer
  • relation client
  • Gestion de la relation client (CRM)
  • Relation clients
  • Expérience client
  • support client
  • suivi client
  • Satisfaction client
  • client
  • Marketing
  • Réseaux sociaux

Yann Feliz

Located in Paris

€125/day

Operations/Customer Succes Care /Assistant Virtuel

5 recommendations
  • Opérations
  • Customer Care
  • Sales
  • Service client
  • Hubspot
  • Business development
  • care
  • Gestion des opérations
  • Prise de parole en public
  • Réseaux sociaux
  • Networking
  • Social Networking
  • Customer support
  • support client
  • Relation clients
  • Leadership
  • Génération de leads
  • Lead Generation
  • Finance
  • Financement
  • SAV
  • Assistance virtuelle
  • Commercial
  • assistance administrative
  • Courtage
  • Banque Assurance
  • assurance emprunteur
  • Gestion de patrimoine
  • Crédit immobilier
  • Crédit

Yann Veau

Located in Compiègne

€125/day

Service Client / SAV depuis 15 ans

  • Gestion de la relation client (CRM)
  • Gestion SAV
  • Hotline
  • Zendesk
  • Freshdesk
  • edesk
  • Satisfaction client
  • Service client
  • relation client
  • support client
  • customer success
  • Customer Success Manager
  • suivi de commande
  • Gestion des litiges
  • CRM

This freelancer has confirmed full-time availability in the past 7 days.

Hao Tran

Located in Angers

€250/day

Business Developer - SDR - BDR

1 recommendation
  • Prospection commerciale
  • Développement commercial
  • Account Management
  • Customer Success Management
  • cold calling
  • Commercial
  • Négociation
  • BtoB
  • BtoC
  • Business development
  • Vente
  • customer success
  • SDR
  • bdr
  • Customer Relationship Management (CRM)
  • Customer support
  • Closing
  • Inbound marketing
  • Inbound Sales
  • Outbound Marketing
  • Processus de vente
  • Growth B2B
  • Gestion de la relation client (CRM)
  • Key Account Management
  • Négociation commerciale
  • Stratégie commerciale
  • closer
  • business developer
  • business developper btob

This freelancer has confirmed full-time availability in the past 7 days.

Madina Nataeva

Located in Rouen

€550/day

International Customer Success/ Customer Care

6  views
New
  • Stratégie d'entreprise
  • organisation
  • Stratégie commerciale
  • Business development
  • Gestion de projet
  • Microsoft Powerpoint
  • Gestion clients
  • Conduite du changement
  • Gestion de la relation client (CRM)
  • relation client
  • support client
  • Support commercial
  • Gestion commerciale
  • Gestion administrative et commerciale
  • Administration des ventes
  • Commercial
  • Négociation
  • stratégie commercial
  • consultant stratégie d'entreprise
  • Relation clients
  • Service clients
  • Service client
  • Commercial strategy
  • Pricing strategy
  • Stratégie de prix
  • Market Analysis
  • Teleprospecting
  • Etude de besoin
  • Needs analysis
  • Facilitation de processus
  • Process facilitation
  • Benchmark studies
  • Amélioration continue
  • Customer Success Manager
  • customer success
  • Customer care
  • Prospection B2B
  • industrie pharmaceutique
  • Conseil

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Kanto Lalaharivelo

Located in Paris

€125/day

Service à la clientèle, assistante virtuelle

1 recommendation
  • Assistante virtuelle
  • tchat
  • Gestion des emails
  • gestion des appels
  • Service client
  • SAV
  • aisance relationnelle
  • support client
  • Customer Care
  • téléconseillère
  • Gestion relation client
  • suivi clientèle
  • Appel entrant
  • modération réseaux sociaux
  • Administrateur de vente

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Hasan Cakir

Located in Paris

€300/day

Supply Chain Professional

358  views
  • Sourcing
  • Supply chain
  • Microsoft Excel
  • Negotiation
  • Procurement
  • SAP
  • Microsoft Office
  • Project Management
  • Data analysis
  • Data visualization
  • Administrative and Financial Manager
  • G suite
  • Adminstration
  • Logistics
  • Back office
  • Import export
  • Google Sheets
  • E-commerce
  • Query
  • CRM
  • Customer support
  • Talent acquisition
  • Reporting
  • Budget
  • Mail
  • Salesforce
  • Accounting
  • Business analysis
  • Contract
  • Business management
  • Incoterms
  • ERP
  • Operation
  • Lean management
  • Gas Station
  • Inventory Management
  • Stock management
  • NetSuite
  • MRP
  • DDMRP
  • SEO
  • PHP
  • JavaScript
  • VBA
  • SQL
  • Warehouse Management
  • Business Planning
  • International Development
  • English
  • Value Chain

Dylan Quaghebeur

Located in Paris

€150/day

Assistant virtuel

237  views
  • Service client
  • phoning
  • Emailing
  • assistant virtuel
  • bilingue anglais
  • administratif
  • suivi client
  • support client
  • Community management
  • Communication digitale
  • Customer Care
  • Réseaux sociaux
  • Gestion clientèle
  • Gestion relation client
  • relation client
  • suivi clientèle
  • Satisfaction client
  • SAV
  • Appel entrant

This freelancer has confirmed full-time availability in the past 7 days.

Lena L.

Located in Paris

€200/day

assistante virtuelle

  • Business development
  • Assistante Virtuelle
  • Emailing
  • Chatbot
  • Email marketing
  • Service client
  • Wordpress
  • SEO
  • Webmarketing
  • Secrétariat
  • CRM
  • Community management
  • Administratif
  • Développeur Shopify
  • assistant virtuel
  • Customer Service
  • Customer support
  • Customer Care
  • Customer Success Management
  • SEO Shopify
  • Création de site web

Melissa P.

Located in Pessac

€205/day

Support Client / Customer Care

1 recommendation
  • Intercom
  • Customer Care
  • Start-up
  • Microsoft Powerpoint
  • Zendesk
  • Hubspot
  • Expérience utilisateur
  • Customer Success Management
  • customer success
  • Service client
  • Customer support
  • Customer Satisfaction
  • Customer Service
  • Satisfaction client
  • Gestion relation client
  • Aircall

This freelancer has confirmed full-time availability in the past 7 days.

Irene Sandvik Solberg

Located in Bordeaux

€300/day

Customer Success Manager bilingual

  • Traduction
  • CMS
  • Communication digitale
  • Service client
  • Norvégien
  • Allemand
  • Traduction Français Anglais
  • Réseaux sociaux
  • Hubspot
  • MS Office
  • Microsoft 365
  • Customer Success Management
  • Customer Service
  • Zoho CRM
  • Gitlab
  • Ticketing
  • Supports de communication
  • Support administratif

This freelancer has confirmed full-time availability in the past 7 days.

Coralie D'Amico

Located in Paris

€550/day

Consultant Salesforce CRM - Pardot - SFCC 🥊

  • Salesforce Lightning
  • Gestion de projet
  • Salesforce Marketing Cloud
  • Salesforce Commerce Cloud
  • Account Engagement
  • Administrateur Salesforce
  • Pardot
  • Conduite et pilotage de projet
  • Coaching
  • Ecommerce
  • User success management
  • Emailing
  • Figma
  • Responsive design
  • Scrum
  • Cybersécurité
  • Accessibilité web
  • Atlassian JIRA
  • Trello
  • Cahier des charges
  • Gestion du backlog
  • Développement web
  • Dartagnan
  • SFCC
  • ChatGPT
  • Salesforce
  • AB test
  • Python
  • Customer Success Management
  • Administration système Linux
  • Bash
  • Programmation Python
  • SQL
  • Salesforce Sales Cloud
  • marketing automation
  • Flux de données
  • Gestion de la relation client (CRM)
  • Support utilisateur

Audrey Rouby

Located in Toulouse

€147/day

Assistante administrative

  • Recrutement
  • optimisation de processus
  • gestionnaire de paie
  • assistance administrative
  • Administration du personnel
  • Pré-comptabilité
  • Support administratif
  • Customer support
  • support client
  • CPF
  • Rédaction de contrats
  • Planification d’évènements
  • Recouvrement
  • Ressources humaines
  • Communication visuelle
  • Communication
  • Blog
  • Rédaction web SEO
  • mesure performance
  • Devis et facturation
  • Facturation
  • Prévisionnel financier
  • Budget prévisionnel
  • Création d'entreprise
  • Business plan
  • Google My Business
  • Mentions légales
  • CGU
  • CGV
  • logo
  • Carte de visite
  • Rédaction fiche produit
  • livret d'accueil
  • fiche de poste
  • FAQ
  • Shopify

Lucie Pires

Located in Saint-Malo

€250/day

Assistante de direction, assistante freelance

342  views
  • Assistante de direction
  • Administratif
  • Service client
  • Assistante personnelle
  • Secrétariat
  • Conciergerie
  • Wordpress
  • Rédaction web
  • SEO
  • Rédaction
  • WooCommerce
  • E-commerce
  • Assistante virtuelle
  • Microsoft Powerpoint
  • Microsoft Word
  • Évènements d'entreprise
  • Gestion de projet
  • Correction
  • Relecture
  • SAV
  • Customer Care
  • Customer support
  • Evénementiel
  • Organisation d'événements
  • Organisation de déplacements
  • Microsoft Office
  • Mise en page
  • Carte de visite

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Jérémy Le Flohic

Located in Rennes

€300/day

Expert en recouvrement de créances

  • Recouvrement amiable
  • impayés
  • trésorerie
  • Freshdesk
  • Rachat de créances
  • DSO
  • Comptabilité
  • gestion des impayés
  • Crisp
  • Facturation
  • Facturation clients
  • slack
  • Customer Care
  • Customer support
  • Customer Satisfaction
  • Service client
  • Service clients
  • Service clientèle
  • Satisfaction client
  • support client
  • Gestion relation client
  • Chorus
  • Zoho Books

Ella D.

Located in Paris

€200/day

Multi-language Customer care / Support Specialist

130  views
  • Customer Service
  • Customer Experience
  • Customer Care
  • Customer Satisfaction
  • Microsoft
  • Gestion des emails
  • Emailing
  • customer success
  • Customer support
  • Service client
  • Satisfaction client
  • Ticketing
  • Notion
  • relation client
  • suivi client
  • support client

This freelancer has confirmed full-time availability in the past 7 days.

Caroline Lavigne

Located in Paris

€125/day

Customer Success/Assistante virtuelle/SAV/Setter

5 recommendations
  • Service clients
  • Gestion du service client
  • SAV
  • Gestion SAV
  • Assistance commerciale
  • assistance administrative
  • Gestion de la relation client (CRM)
  • Microservices
  • customer service
  • Customer satisfaction
  • Customer Experience
  • customer success
  • Customer Success Manager
  • E-commerce
  • Relation clients
  • Gestion de la relation client
  • Gestion de la relation client sur les réseaux sociaux
  • customer support
  • Expérience client
  • Fidélisation clients
  • suivi clientèle
  • Prospection téléphonique
  • Télé-prospection
  • téléconseillère
  • Assistante virtuelle
  • Crisp
  • tchat
  • Gestion des emails
  • Gestion mails
  • Saisie de données
  • opératrice de saisie
  • Saisie administrative
  • Closing
  • setter
  • Wordpress
  • WooCommerce
  • Shopify
  • Zendesk
  • Freshdesk
  • Gorgias
  • Hubspot
  • Linkedin Sales Navigator
  • Metabase
  • Facebook
  • Instagram
  • Community manager reseaux sociaux
  • Gestion immobilière
  • Location longue durée
  • cold call
  • Business development

This freelancer has confirmed full-time availability in the past 7 days.

Laëtitia Kafunda

Located in Paris

€450/day

Business strategist | Customer Sales | Coach agile

2 recommendations
  • Gestion de projet
  • Stratégie commerciale
  • Management d'équipe
  • coach agile
  • Communication
  • Négociation
  • Marketing
  • Business development
  • Stratégie d'entreprise
  • Transformation digitale
  • Méthode agile
  • Business model
  • Marketplace Mirakl
  • Account Management
  • Marketplace
  • E-commerce
  • Back office
  • Partenariats stratégiques
  • Strategic Partnerships
  • Marketing stratégique
  • Product Marketing
  • Business Strategy
  • Stratégie marketing
  • Marketing Strategy
  • Key Account Management
  • Customer Relationship Management (CRM)
  • Strategic Consulting
  • Sales enablement
  • plan stratégique
  • customer success
  • Customer Success Management
  • Customer support
  • Agile Scrum
  • Scrum
  • Ecoute active
  • Conduite du changement
  • Salesforce
  • Tunnel de ventes
  • Project Management (PMO)
  • PMO
  • Kanban
  • Jira
  • Coordination de projet
  • Project Coordination
  • Coordination transverse
  • Coordination d'équipe

Farah A.

Located in Nantes

€400/day

Chef de projet technique

156  views
  • Gestion de projet
  • Product management
  • Erlang
  • Kanban
  • Cloud computing
  • Git
  • Gestion de projet technique
  • Management d'équipe
  • Carrier Grade Linux Software Platform - COTS - ATCA - HP Blades/RMS
  • Fundamental R&D Business processes, Risk Management
  • Architecture & Solution Building, Business Awareness,Communication
  • Consultative Approach, Customer Support, Engineering, Integration & Testing
  • Planning & Execution,PMBOK® Guide Knowledge
  • Product Lifecycle Management Business processes
  • Contribute to requirements definition, Problem Solving & Diagnostic Skills
  • SW Configuration & Provisionning, Backlog Management tools
  • Collaborative Knowledge Management Tools, Document Management Tools
  • Linux operating system servers, HLR, HSS, LTE, LDAP, XML, SOAP, Diameter
  • MYSQL, Database Storage,
  • ITIL® Foundation Certificate in IT Service Management

This freelancer has confirmed full-time availability in the past 7 days.

Marion N.

Located in Paris

€150/day

Customer care / Service client / SAV

1 recommendation
  • SAV
  • Service client
  • Customer care
  • Zendesk
  • Rédaction web
  • Conception rédaction
  • Email marketing
  • Branding
  • Communication digitale
  • Stratégie de communication
  • SEO
  • Identité visuelle
  • Réseaux sociaux
  • Communication
  • E-commerce
  • Marketing de contenu
  • Instagram
  • Marketing
  • Webmarketing
  • Design Newsletter
  • Landing page
  • Mailchimp
  • Blog
  • Rédaction SEO
  • LinkedIn
  • Site vitrine
  • Audit SEO
  • Veille concurrentielle
  • Emailing
  • gestion client
  • Gestion des litiges
  • Stripe
  • Community manager instagram
  • Customer Relationship Management (CRM)
  • Customer Relations
  • Customer Success Management
  • Customer Insight
  • assistance administrative
  • Assistante virtuelle
  • Assistance de direction
  • Gestion de la relation client (CRM)
  • support client
  • suivi client

Kilian Maillet

Located in Paris

€160/day

Customer care & Customer success

269  views
  • Microsoft Office
  • Service client
  • Création d'entreprise
  • Finance
  • SQL
  • PostgreSQL
  • Facturation
  • Customer Service
  • customer success
  • Customer Care
  • relation client
  • Reporting
  • Reporting financier
  • support client
  • Satisfaction client
  • Zendesk
  • SAV
  • Customer Relationship Management (CRM)
  • Customer Success Management
  • Customer support
  • Customer Satisfaction
  • Account Management
  • Customer Journey
  • optimisation processus
  • Fidélisation
  • Expérience client
  • Gestion relation client
  • CRM
  • relations client
  • KPI
  • Business Process Improvement
  • Pilotage performance
  • Orientation client
  • Excellence opérationnelle
  • pilotage opérationnel

Frane Torres

Located in Pau