About Mohamed
Virtual Assistant & Customer Support Specialist with 8+ years of experience in administrative and operational support within large organizations. Experienced in email & inbox management, data entry, reporting, documentation, and task coordination. Reliable, detail-oriented, and well-organized, with a strong focus on accuracy, follow-ups, and on-time delivery. Comfortable working remotely with distributed teams.
Scope example: 20–40 emails/day; 50–150 updates/week; 24–48h turnaround.
Arabic
Native or bilingual
French
Native or bilingual
English
Fluent
German
Basic
Can work on-site
Brunstatt (up to 50km)
Experience
- GKN Automotive,Support & Coordination TechnicianJanuary 2016 - January 2024 (8 years)Leninobod, Tajikistan• Managed external & internal customer communications (emails, follow-ups)• Coordinated tasks, information flow, and priorities across teams• Maintained accurate records, reports, and documentation• Handled administrative and operational support activities• Prepared clear reports and ensured structured follow-up
- IPSIL Laboratory,ProjectAssistantJanuary 2015 - January 2016 (1 year)• Supported teams with administrative and coordination tasks• Assisted in data tracking, reporting, and documentation• Organized information and ensured accurate follow-up
- CNRS Strasbourg(France)Research AssistantJanuary 2012 - January 2013 (1 year)• Coordinated tasks and schedules within project teams• Prepared reports and organized documentation• Supported communication with internal and external stakeholders
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Education
- Engineering Degree (Master'sUHP Nancy.2012Engineering Degree (Master's