About Jade
English
Native or bilingual
French
Basic
Experience
- Notebook Assessment ServicesEnd Point Assessment CoordinatorJanuary 2025 - Today (1 year and 6 months)• ● Gateway Coordination: Managed the end-to-end gateway process for diverse apprenticeship standards, ensuring 100% compliance with ESFA funding rules and Ofqual regulations.• ● Data Integrity: Utilised EPA management systems to ensure data is kept up to date and track progress.• ● Assessor Allocation: Coordinated IEPAs, matching their technical expertise to specific assessment requirements.• ● Scheduling and Booking: Managed complex diarisation for professional discussions, observations, and online examinations, maintaining a seamless experience for apprentices and employers.• ● Tend Analysis: Produced monthly performance reports for senior management, identifying 'bottle-necks' in the learner journey.• ● Conflict Resolution: Acted as a point of contact for EPA-related queries, resolving issues regarding results, appeals or scheduling conflicts with professionalism.
- Portsmouth City CouncilAssessor – Customer Service and Business Administration.January 2024 - January 2025 (1 year)• ● Designed and facilitated remote training sessions focusing on practical application of digital skills, contributing to the development of Data/Software occupational competence.• ● Validated and monitored timesheets and off-the-job training (OTJ) records to ensure alignment with DfE funding rules, mitigating compliance risk across the caseload.• ● Utilised OneFile and other e-portfolio systems to maintain accurate and detailed learner progress records, feedback logs, and support evidence for audit readiness.• ● Collaborated proactively with employers and training staff to resolve learner issues, ensuring a clear path for all apprentices to meet Gateway requirements.
- Portsmouth City CouncilCommunity Learning IT & Employability TutorJanuary 2022 - December 2025 (3 years and 11 months)• ● Developed and updated remote-delivery curriculum for IT and digital skills, ensuring material remained current and aligned with evolving industry needs (e.g., cloud platforms, data fundamentals).• ● Actively engaged in Continuous Professional Development (CPD), maintaining curriculum relevance and exploring opportunities for delivery of higher-level standards (L4/L5).• ● Collaborated proactively with fellow tutors and curriculum leads to maintain program quality and ensure consistency in the delivery of digital apprenticeship standards.• ● Provided intensive, tailored one-to-one remote support to adult learners, fostering engagement, boosting confidence, and addressing individual learning barriers across digital concepts
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Education
- DiplomaDiploma
- Level 5 Diploma in Education and Training (Tutor), Level 3 Certificate in Assessing Vocational Achievement (Assessor)Level 5 Diploma in Education and Training (Tutor), Level 3 Certificate in Assessing Vocational Achievement (Assessor)