More than 300 “Customer Journey" freelancers available

Rajan Gajendra

Located in Paris

€450/day

Salesforce Marketing Cloud Developer

132  views
  • Email marketing
  • Salesforce
  • Customer Journey
  • SQL
  • API
  • Campaign management
  • AMPscript
  • HTML CSS
  • POSTMAN

Bhagyashree Gawas

Located in Clermont-Ferrand

€288/day

Customer Service/Customer Success

99  views
  • Customer success
  • Customer Journey
  • Customer Segmentation and Analysis
  • Customer Operations
  • customer service
  • Customer Loyalty/ Retention
  • Customer Relationship Management (CRM)
  • Customer support
  • Knowledge Base
  • CRM
  • Hubspot
  • Intercom
  • Salesforce
  • Upsell
  • Process Management
  • Workflow
  • Customer engagement
  • Data analysis
  • Dashboards
  • Notion
  • HTML
  • CSS
  • JavaScript

Margaux Armand

Located in Paris

€185/day

Customer Expérience / Community Manager

267  views
  • Customer Experience
  • customer success
  • Customer Journey
  • Customer Care
  • Customer support
  • Customer Success Management
  • Customer Relationship Management (CRM)
  • Customer Service
  • Customer Satisfaction
  • relation client
  • Service client
  • Expérience client
  • Relation clients
  • support client
  • Satisfaction client
  • suivi client
  • Gestion de la relation client (CRM)
  • Retention
  • Fidélisation client
  • Service clientèle
  • Gestion clientèle
  • SAV
  • suivi clientèle
  • relations client

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Julien L.

Located in Paris

€550/day

UX,UI Designer / Prototypeur

257  views
  • Expérience utilisateur
  • Prototype
  • User Interface Design
  • Motion design
  • Customer Journey
  • Design produit
  • Illustration
  • Photographie
  • Adaptive Experience
  • Design interactif
  • Persona
  • Audit
  • Benchmarking
  • Axure
  • Adobe Creative Suite
  • Interaction Design
  • Design d'interface utilisateur
  • Axure RP
  • Design d’interface utilisateur
  • ergonomie
  • design de service
  • maquettes

Antoine R.

Located in Lyon

€550/day

Senior Product Designer

  • Figma
  • User Experience Design
  • User Interface Design
  • Invision
  • Formation Figma
  • Sketch
  • Customer Journey
  • Wireframing
  • User Testing
  • User Research
  • Adobe XD

Baptiste A.

Located in Lyon

€800/day

Data Steward & Product Manager

1 recommendation
  • Product management
  • Data Strategy
  • Data mining
  • Data visualisation
  • Analyse de données
  • Customer Journey
  • Microsoft Power BI
  • User Research
  • Transformation digitale
  • User Experience Design
  • Prototype
  • Business model
  • Personas
  • Coaching
  • Lean UX
  • Design produit
  • Microsoft Excel
  • Big Data
  • VBA
  • HTML5
  • CSS3
  • Wordpress
  • User Interface Design
  • Dataiku
  • Python

Julien Weber

Located in Lyon

€950/day

Digital, Supply Chain and ERP transformation

463  views
  • Transformation digitale
  • Supply chain
  • Customer Journey
  • Product management
  • SAP
  • Gestion de projet
  • Salesforce
  • Stratégie SI
  • Conduite du changement
  • Management d'équipe
  • Anglais
  • Méthode agile
  • Gestion des stocks
  • Stratégie commerciale
  • Cahier des charges
  • User Testing
  • Planning stratégique
  • Facilitation de processus
  • Réponse à appel d'offre
  • AMOA
  • Stratégie d'entreprise
  • Business model
  • Business development
  • Atlassian JIRA
  • Microsoft Project
  • Scrum
  • Office 365
  • Microsoft Powerpoint
  • Microsoft Excel
  • science behavior
  • Amazon Web Services
  • Internet des objets
  • LoRaWan

Marie O.

Located in Lyon

€620/day

Cheffe de projet web & Content Manager

  • Marketing
  • Rédaction web
  • Stratégie webmarketing
  • Rédaction SEO
  • Brand content
  • content management
  • Customer Journey
  • Gestion de projet
  • Branding
  • Etude de marché
  • Anglais
  • planning éditorial
  • User Experience Design
  • Etude marketing
  • Conception rédaction
  • Blog
  • Rédaction
  • Réseaux sociaux
  • Marketing de contenu
  • Communication digitale
  • Stratégie de communication
  • Facebook Marketing

This freelancer has confirmed full-time availability in the past 7 days.

Mona K.

Located in Paris

€1,000/day

Transition Mngt I Digital&Customer Experience Dir

1 recommendation
  • Transformation digitale
  • User Research
  • Product management
  • E-commerce
  • UX PM
  • product owner
  • customer journey
  • Management
  • visual merchandising
  • Luxe

Caroline Chapel

Located in Nantes

€800/day

Formation & Conseil CX & Transformation Numérique

2 recommendations
  • User Experience Design
  • Design Thinking
  • User Interface Design
  • User Testing
  • Transformation digitale
  • Design produit
  • Customer Journey
  • Méthode agile
  • Stratégie webmarketing
  • Conseil
  • Product management
  • Atlassian JIRA
  • Canvas
  • Mobile first
  • Conception
  • Communication digitale
  • Conception rédaction
  • Ingénierie Pédagogique
  • Programme de Formation
  • Charte graphique
  • Design
  • Visual Design
  • Visual Perception
  • Google AdWords
  • Google Analytics
  • SEA
  • SEM
  • SEO
  • Brainstorming
  • Prototype
  • Formation
  • Coaching

Tomasz Mik

Located in Saint-Germain-en-Laye

€800/day

Formateur Marketing/Expérience Client

230  views
  • Expérience client
  • Customer Journey
  • Gestion de la qualité
  • Fidélisation
  • Pilotage de la satisfaction
  • Stratégie de communication
  • Gestion de la relation client
  • Communication digitale
  • Management d'équipe
  • Branding
  • Communication
  • Gestion de projet
  • Marketing
  • relation client

Fanchon Mayaudon-Courtel

Located in Paris

€650/day

No code Ops

  • Zendesk
  • Customer Journey
  • Zapier
  • Réseaux sociaux
  • Formation Réseaux Sociaux
  • Business development
  • Twitter
  • Community management
  • Communication
  • Lean management
  • Facebook
  • Instagram
  • Marketing de contenu
  • Veille concurrentielle
  • Start-up
  • Coaching
  • Evénementiel
  • Conception rédaction
  • Rédaction web
  • Communication digitale
  • Relations presse
  • Blog
  • Conduite du changement
  • CSS3
  • HTML5
  • customer success
  • No code

Toure Moussa

Located in Paris

€500/day

Modern Workplace&Security - Microsoft365

2 recommendations
  • Gestion de projet
  • Cybersécurité
  • Customer Journey
  • Product management
  • Office 365
  • Méthode agile
  • Partenariats
  • Stratégie commerciale
  • Business analysis
  • Stratégie d'entreprise
  • Négociation
  • Conduite du changement
  • Transformation digitale
  • AMOA
  • accompagnement du changement

Oriane Landais

Located in Paris

€600/day

Specialist CRM / Marketing

90  views
  • CRM
  • marketing automation
  • Paid Media
  • Gestion de projet
  • Email marketing
  • Marketing
  • Customer Journey
  • Emailing

Lourties Sebastien

Located in Paris

€700/day

Product manager - UX researcher

160  views
  • Product management
  • Management d'équipe
  • Gestion de projet
  • UX Research
  • Customer Journey
  • Customer Experience
  • Design Sprint
  • Market Research
  • Conversion Rate Optimization
  • A/B Testing
  • Benchmark
  • Mobile Design
  • User Testing
  • Architecture web
  • Audit UX
  • Google Analytics
  • Recherche utilisateur
  • Design d’expérience utilisateur (UX)
  • Etude qualitative
  • Etude quantitative
  • User Research
  • Figma
  • Miro
  • Design Thinking
  • User-centered Design
  • User centric
  • Product Manager
  • Développement produit
  • Stratégie produit
  • Design produit

Kenza Bencheqroun

Located in Paris

€480/day

CRM, Marketing Automation, Expérience client

198  views
  • CRM
  • Customer Journey
  • Stratégie d'acquisition
  • Fidélisation
  • Retention
  • Gestion de projet
  • Emailing
  • push notification
  • marketing automation
  • Conversion Rate Optimization
  • Lead nurturing
  • Accengage
  • Trello
  • JIRA
  • Power BI
  • Media Buying

Zahra El Bayed

Located in Paris

€190/day

Customer Success Manager / Administration RH

36  views
  • Customer Journey
  • customer success
  • Customer Experience
  • Gestion RH
  • saisie des données
  • opérateur de saisie
  • Emailing

This freelancer has confirmed full-time availability in the past 7 days.

Sandra Pereira Da Costa

Located in Annecy

€350/day

UX / UI Designer

3 recommendations
  • User Experience Design
  • User Testing
  • User Interface Design
  • Lottie
  • Customer Journey
  • Animation 2D
  • Illustration
  • Design Thinking
  • Miro
  • user journey
  • Wireframing
  • Mobile Design
  • Figma
  • Sketch
  • Adobe XD
  • Abstract
  • Zeplin
  • Prototype
  • Marvel
  • Marvelapp
  • User Research
  • Anglais
  • JIRA
  • Confluence

Safouane Z.

Located in Paris

€780/day

CX Expert: Customer Experience - VOC - Omnichannel

128  views
  • Customer Experience
  • Customer Journey
  • Voice of Customer
  • Change Management
  • Gestion de projet
  • RFP
  • Transformation digitale
  • VOC
  • Stratégie d'entreprise
  • Gouvernance
  • Méthode agile
  • Design Thinking

Yoan Maman

Located in Levallois-Perret

€900/day

Lead Designer Senior • UX Coach • Facilitateur

108  views
  • User Experience Design
  • design thinking
  • User Research
  • User Testing
  • Customer Journey
  • Customer Experience
  • Figma
  • Design Sprint
  • Wireframing
  • user journey
  • Testapic
  • User interview
  • empathy map

Chloe Robles

Located in Paris

€450/day

Construction et optimisation du service client

150  views
  • Service client
  • Rédaction web
  • customer satisfaction
  • Réduction des coûts
  • Customer Journey
  • rédaction page FAQ
  • Language Teaching
  • English language skills
  • Teamwork
  • Translation
  • Spanish
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Traduction
  • Espagnol
  • Language Services
  • Salesforce.com
  • Anglais
  • Travail d'équipe
  • Office Administration
  • Start-up Environment
  • Organizational Effectiveness
  • Rédaction SEO
  • Rédaction de contenu

Florian G.

Located in Paris

€700/day

Project management / Data / Customer Success

127  views
  • Gestion de projet
  • Stratégie d'entreprise
  • Formation
  • Data science
  • Customer Journey
  • Public Speaking
  • customer success

This freelancer will be available to accept new projects again on 10/22/2023.

From 10/22/2023

Maria Allali

Located in Paris

€630/day

Experte CRM & Marketing Automation

200  views
  • CRM
  • Fidélisation
  • Customer Journey
  • Stratégie webmarketing
  • Transformation digitale
  • Web analytics
  • Gestion de projet web
  • Email marketing
  • E-commerce
  • Réseaux sociaux
  • Adobe Creative Suite

This freelancer has confirmed full-time availability in the past 7 days.

Elvire Fotso

Located in Paris

€700/day

Marketing Manager Senior

306  views
  • Stratégie webmarketing
  • SEO
  • Marketing
  • Communication digitale
  • Product management
  • Customer Journey
  • Stratégie de positionnement
  • Business plan
  • Stratégie de communication
  • Stratégie de prix
  • Digital Marketing
  • RFP
  • Strategic Sourcing
  • Procurement
  • Project Management
  • Product Marketing
  • Market Analysis
  • Product Development
  • Relationship Marketing
  • Telecommunications
  • Gestion de projet
  • Responsable produit
  • Appareils mobiles
  • Télécommunications
  • Avant-vente
  • Conception de produit
  • Stratégie commerciale
  • Intégration
  • Stratégie de commercialisation
  • Stratégie marketing
  • Stratégie
  • Planification stratégique
  • Start-up
  • Planification commerciale
  • Consulting
  • Étude de marché
  • Analyse financière
  • Stratégie Go-to-Market
  • Gestion de la marque
  • Marketing de contenu
  • Marketing en ligne
  • Moteur de recherche Marketing (SEM)
  • Google Analytics
  • Negotiation
  • Contract Negotiation
  • Sourcing
  • Management
  • Négociations

Samed Laaouane

Located in Paris

€600/day

Product Owner / Chef de Projet

144  views
  • Gestion de projet
  • Méthode agile
  • Product management
  • Customer Experience
  • Innovation produit
  • Customer Journey
  • product owner

Lucas Bregeon

Located in Paris

€650/day

Expert Customer Success / Garant technique

2 recommendations
  • Experience client
  • Satisfaction Client
  • Service client
  • Management d'équipe
  • Customer Success
  • Customer Journey
  • Customer Care
  • Customer success manager
  • Customer support
  • Team Development
  • Sales
  • Retail
  • Gestion de projet
  • Formation
  • NPS
  • Transformation digitale
  • Fearless feedback
  • Anglais
  • Zendesk
  • Kaizen
  • Metabase
  • Camunda
  • Notion

Valentin D.

Located in Toulon

€450/day

Product Owner / Manager

182  views
  • Méthode agile
  • Product management
  • Agile Scrum
  • Management d'équipe
  • Atlassian JIRA
  • Customer Journey
  • Customer Success Management
  • Gestion de projet
  • Customer support
  • SAAS
  • Business development
  • Spécifications techniques
  • Négociation
  • Business model
  • Email marketing
  • Prototype
  • Stratégie commerciale

Thomas Mehala

Located in Aix-en-Provence

€250/day

Customer Success Manager

201  views
  • Customer Journey
  • Customer Success
  • Management d'équipe
  • Fidélisation
  • Customer Success Management
  • Expérience client
  • Satisfaction client
  • Customer Care
  • Customer support
  • Customer Service
  • Customer Satisfaction
  • Logiciel en tant que Service (SaaS)
  • Start-up
  • Service client

Nadia B.

Located in Paris

€300/day

Customer Experience Manager & Consultant

112  views
  • Customer Care
  • Customer Journey
  • Service client
  • stratégie digitale
  • CRM
  • Fidélisation client
  • Expérience client
  • Business development
  • Gestion de crise
  • Communication interne
  • Stratégie de communication
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Analyse concurrentielle
  • Business intelligence
  • Business model
  • Conduite du changement

Philippe I.

Located in L'Haÿ-les-Roses

€750/day

Consultant en stratégie digitale et CRM

127  views
  • CRM
  • Design Thinking
  • E-commerce
  • Customer Journey
  • Gestion de projet web
  • Team Management
  • Leadership
  • Customer Service
  • Sales
  • Direct Sales
  • Entrepreneurship
  • Performance Management
  • Strategy
  • Contact Centers
  • Customer Relations
  • Multi-channel Marketing
  • Change Management
  • Business Strategy
  • Project Management
  • Telecommunications
  • Customer Experience
  • Marketing Strategy
  • Account Management
  • Management Consulting
  • Digital Strategy
  • Management
  • Team Leadership
  • New Business Development
  • Gestion de la relation client (CRM)
  • Expérience client
  • UX
  • Gestion partenariat
  • Centre d’appel
  • Gestion d’équipe

Gabrielle Tanneau

Located in Lyon

€500/day

UX-UI designer • Facilitatrice

1 recommendation
  • User Experience Design
  • User Interface Design
  • Design Thinking
  • Adobe Creative Suite
  • Community management
  • Customer Journey
  • Management d'équipe
  • Graphisme
  • Charte graphique
  • User Research
  • User Testing
  • Réseaux sociaux
  • Webdesign
  • Wordpress
  • Product management
  • Design
  • Design produit
  • Kanban
  • slack
  • Asana
  • Organisation
  • Brainstorming
  • Team building
  • ateliers
  • Anglais
  • Coaching

Noë Camatte

Located in Paris

€550/day

GoToMarket, Growth Hacking & Marketing

110  views
  • Go-to-market Strategy
  • Outbound Marketing
  • Customer Engagement Plateform
  • CRM
  • Customer Journey
  • Growth marketing
  • Sales
  • Marketing
  • B2C
  • Marketing B2B
  • AARRR
  • scrapping
  • Growth hacking
  • plateforme de marque
  • Stratégie de communication
  • Gestion de projet
  • No code
  • Marketing de contenu
  • Landing page
  • Génération de leads
  • SEO
  • intelligence artificielle
  • Boostrap
  • Automatisation
  • Salesforce Marketing Cloud
  • Salesforce

Nour Hazim

Located in Bordeaux

€500/day

Lead Product & Brand Designer

107  views
  • Wireframing
  • User Experience Design
  • User Interface Design
  • User Testing
  • Material Design
  • Customer Journey
  • Prototype
  • Branding
  • Graphisme
  • Design logo
  • Mobile Design
  • Sketch
  • Invision
  • Adobe XD
  • Figma
  • UI/UX
  • Design systems
  • Mobile first
  • User Research
  • User interview
  • User Flows

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Léa Lalamy

Located in Lyon

€170/day

Service client & Assistante virtuelle

1 recommendation
  • Zendesk
  • SAV
  • E-commerce
  • Service client
  • CRM
  • Prestashop
  • Customer Journey
  • slack
  • Chatbot

This freelancer has confirmed full-time availability in the past 7 days.

Marie R.

Located in Angers

€800/day

Experte CRM & Marketing Automation

1 recommendation
  • CRM
  • Automatisation Marketing
  • Customer Journey
  • Email marketing
  • Gestion de projet technique
  • Intégration web
  • Création de Persona
  • Salesforce
  • Outbound Marketing
  • marketing automation
  • Inbound marketing
  • Eloqua

Sophie Deby

Located in Boulogne-Billancourt

€1,000/day

Directeur Marketing

213  views
  • Marketing Strategy
  • Strategic Vision
  • Consumer-Shopper-Customer Marketing
  • brand strategy
  • Branding & Identity
  • User Experience Design
  • Customer Journey
  • Integrated Marketing
  • Portfolio Management
  • Design Thinking
  • Production Innovation
  • Digital Shopper path to purchase
  • Retail Customer Negotiation
  • insights
  • Brand Activation
  • Team Development
  • Management and Influencing skills

Dounya C.

Located in Paris

€450/day

Account Management, Customer Success Management

173  views
  • account management
  • Business development
  • CRM
  • Salesforce
  • Business analysis
  • Training
  • Customer Journey
  • Data visualization
  • Data analysis
  • Consulting
  • Strategic planning
  • Business plan
  • Pricing strategy
  • Customer Loyalty/ Retention

Éric Balaresque

Located in Paris

€880/day

Consultant AMOA Transformation Banque Assurance

316  views
  • Customer Journey
  • Transformation digitale
  • Gestion de projet
  • Conduite du changement
  • Méthode agile
  • Big Data
  • Design Thinking
  • Open Banking
  • Scrum
  • Stratégie de positionnement
  • Produits de financement
  • RSE
  • Optimisation des processus
  • Lean management
  • Coordination transverse
  • IA
  • UI/UX
  • Product management
  • Spécifications fonctionnelles

Valérie Berger

Located in Toulouse

€950/day

Stratégie de développement - Marketing - RSE

199  views
  • Stratégie d'entreprise
  • Service client
  • Stratégie marketing
  • Formation
  • relation client
  • Customer Journey
  • Stratégie commerciale
  • Gestion de projet
  • Audit
  • Marketing
  • Business development
  • LinkedIn
  • CRM
  • Création d'entreprise
  • Commercial
  • Négociation
  • Fidélisation
  • Account Management
  • Partenariats stratégiques
  • Marketing stratégique
  • Marketing direct
  • Expérience client
  • Customer Relationship Management (CRM)
  • Business Strategy
  • Outbound Marketing
  • Product Marketing
  • Marketing Strategy
  • New Business Development
  • Animation de formations
  • Création de contenu
  • Customer Service
  • parcours client
  • Satisfaction client
  • support client
  • Stratégie de positionnement
  • LinkedIn Marketing
  • Management d'équipe
  • Gouvernance
  • Business Process
  • Optimisation des processus
  • Directeur marketing

Salma Bouzidi

Located in Paris

€900/day

Product Owner / Product manager

1 recommendation
  • Gestion de projet
  • Scrum
  • Customer Journey
  • Product management
  • Pilotage MOA/MOE
  • Web analytics
  • Planning stratégique
  • Atlassian Confluence
  • Atlassian JIRA
  • Axure
  • Drupal
  • Adobe
  • adobe analytics
  • Xiti
  • Site centric
  • user centric
  • panel
  • Silk
  • AMOA
  • User Experience Design
  • COPIL
  • KICK OFF
  • RGPD
  • CEE
  • Certificats d'économie d'énergie
  • excel
  • powerpoint

Basile Hamon

Located in París

€350/day

product management, ux, google analytics, data

197  views
  • Product management
  • Customer Journey
  • E-commerce
  • Management d'équipe
  • Gestion de projet
  • Transformation digitale
  • Méthode agile
  • hotjar
  • Wireframing
  • User Research
  • User Testing
  • Figma
  • Atlassian JIRA
  • GitHub
  • Google Tag Manager
  • Google Analytics
  • SQL
  • Marketplace
  • A/B Testing
  • Moyens de paiement
  • Elasticsearch

Grégory Pemptroad

Located in Paris

€890/day

Consultant • Processus • Business Transformation

  • Customer Journey
  • BPMN
  • Business analysis
  • Transformation digitale
  • Gestion de projet
  • Cartographie de processus
  • Gestion des processus
  • BPM
  • Parcours client
  • Conduite du changement
  • Amélioration continue
  • ADONIS
  • APQC
  • COPC
  • Management d'équipe
  • Formation
  • Facilitation de processus
  • Business Process Management
  • optimisation processus
  • Business Process Improvement
  • Business Process
  • Change Management

Mina Jouneau

Located in Paris

€350/day

Customer care specialist

340  views
  • Médias
  • Rédaction web
  • Analyse de données
  • Conseil
  • support informatique
  • Customer Journey
  • Veille concurrentielle
  • Réseaux sociaux
  • Ruby
  • etude de marché
  • HTML5
  • CSS3
  • Ruby on Rails
  • JavaScript
  • Salesforce
  • Web analytics
  • CMS

This freelancer will be available to accept new projects again on 10/6/2023.

From 10/6/2023

Marjorie B.

Located in Paris

€580/day

Chef de projet digital & Reiki Master

1 recommendation
  • Gestion de projet web
  • Gestion de projet technique
  • Anglais
  • conseil digital
  • Transformation digitale
  • product owner
  • Customer Journey
  • Communication digitale
  • Analytics
  • Spécifications fonctionnelles
  • Gestion de projet
  • Coordination transverse
  • Reiki
  • soin
  • Bien-être

This freelancer has confirmed full-time availability in the past 7 days.

Florent Gattaciecca

Located in Paris

€450/day

CRM Manager

165  views
  • CRM
  • Gestion de projet
  • Email marketing
  • Hubspot
  • automation
  • No code
  • Customer Journey
  • Sales Ops
  • Marketing ops
  • Analyse de données
  • Data visualisation
  • Tunnel de conversion
  • Atlassian JIRA
  • Discovery
  • Delivery Management
  • interviews
  • Etude de besoin
  • Zapier
  • Google Sheets
  • Emailing
  • Optimisation
  • Lead Generation
  • Traffic Management

Chantal Cahen

Located in Paris

€1,000/day

Consultante stratégie marketing / digitale

  • Stratégie de positionnement
  • Customer Journey
  • Branding
  • Marketing
  • Marketing de contenu
  • User Experience Design
  • Service client
  • Développement produit
  • CRM
  • Stratégie de communication
  • Planning stratégique
  • Stratégie d'entreprise
  • Stratégie webmarketing
  • Start-up
  • Brand content
  • Proposition de valeur
  • Go to market
  • Customer experience
  • Mentoring marketing
  • Transformation digitale

Jean Héraud

Located in Paris

€1,340/day

Consultant en stratégie et transformation digitale

94  views
  • Gestion de projet
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Conseil
  • Business plan
  • Customer Journey
  • Optimisation des processus
  • Business model
  • Management Consulting
  • Business case
  • chef de projet
  • IT
  • Méthodes agiles
  • Lancement projet
  • Direction de programme
  • Etude de marché
  • Etude de besoin
  • Microsoft Office
  • SAFe
  • Innovation

Laurent Walczak

Located in Lille

€150/day

Strategic Enterprise Account Executive in SaaS

102  views
  • Success plan
  • QBR
  • Write case studies
  • Sales handoff
  • Gestion de projet
  • Customer Journey
  • Buyer journey
  • Asana
  • Sales enablement
  • Sales
  • Outbound

This freelancer has confirmed full-time availability in the past 7 days.

Nissrine E.

Located in Paris

€250/day

Customer success / SAV / Service Client

  • Emailing
  • Service client
  • Service clientèle
  • Customer Service
  • Customer Journey
  • Customer support
  • Customer Care
  • Zendesk
  • Front Office
  • slack
  • Notion
  • delight
  • Shopify
  • chat
  • bilingue anglais
  • Anglais
  • Stratégie de communication

Sandrine Sicot

Located in La Rochelle

€750/day

Growth marketer & Planneur stratégique

249  views
  • Stratégie marketing
  • Marketing digital
  • Benchmark
  • Etude marketing
  • Analyse marketing
  • Qualité web
  • Customer Journey
  • Marketing
  • Email marketing
  • CRM
  • Web Marketing
  • Digital Marketing
  • Web Design
  • SEO
  • Online Marketing
  • Direct Marketing
  • Marketing en ligne
  • Marketing par e-mail
  • Stratégie
  • Marketing direct
  • Collecte et traitement des données
  • Product management
  • product owner
  • Stratégie éditoriale

Christophe C.

Located in Paris

€600/day

UX & DATA - optimisation des parcours

  • a/b testing
  • customer journey
  • AB Tasty
  • Content Square
  • Figma
  • E-commerce
  • Gestion de projet
  • Google Analytics
  • conversion
  • Wireframing
  • Hotjar
  • Adobe XD
  • Priorisation
  • Scoring
  • AB test
  • Conversion Rate Optimization

Fang Liu

Located in Lyon

€600/day

Etude de Marché | Stratégie de Marque & Comms

166  views
  • Etude de marché
  • Analyse de données
  • Projet International
  • Gestion de projet
  • Customer Journey
  • Stratégie de communication
  • BrandComms
  • Etude marketing
  • Marché Chinois
  • Strategie marketing

Julie Zl

Located in Paris

€200/day

Copywriter - Spécialisée en SaaS et en RH

139  views
  • Marketing de contenu
  • LinkedIn Marketing
  • SAAS
  • Customer Journey
  • Réseaux sociaux

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Marion Tichadou

Located in Paris

€500/day

🌱 Expert CRM + Marketing Automation (e-commerce)

1 recommendation
  • CRM
  • Customer Journey
  • Marketing automation
  • Rétention
  • Activation
  • Fidélisation
  • Referral
  • Customer Experience
  • Gestion de base de données
  • Emailing
  • SMS
  • Bot
  • Workflow
  • Dot Digital
  • Klaviyo
  • Salesforce Marketing Cloud
  • Braze
  • Dtoc
  • E-commerce
  • Sendinblue
  • Yotpo
  • Smile
  • Recharge
  • Shopify
  • Wordpress
  • SMO
  • Retargeting
  • LinkedIn Marketing
  • Facebook Marketing
  • Google Tag Manager
  • Google Data Studio
  • Analytics
  • Power BI
  • Growth hacking
  • Stratégie webmarketing
  • Formation

This freelancer has confirmed full-time availability in the past 7 days.

Zakia Zitouni Laroche

Located in Aix-en-Provence

€750/day

Consultante Stratégie et transformation digitale

171  views
  • Gestion de projet
  • Business development
  • Conseil
  • Stratégie d'entreprise
  • Transformation digitale
  • Marketing
  • Customer Journey
  • PMO
  • Fintech
  • Benchmark
  • Etude de marché
  • Etude marketing
  • Lancement de produit
  • Business plan

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Mathilde Charras

Located in Paris

€620/day

Consultante/cheffe de projet expérience client

4 recommendations
  • parcours client
  • Fidélisation
  • Gestion relation client
  • Enquête de satisfaction
  • Mise en place de process
  • Expérience client
  • Customer Journey
  • Service client
  • Parcours utilisateur
  • Gestion des opérations
  • Gestion de projet
  • Management d'équipe
  • Satisfaction client
  • Zendesk
  • Customer Relationship Management (CRM)
  • Customer Success Management
  • Customer support
  • Customer Care
  • Customer Satisfaction
  • customer success
  • relation client
  • Account Management
  • Formation
  • Optimisation des processus

Guillaume Perso Francois

Located in Paris

€700/day

Consultant en Stratégie / customer success manager

120  views
  • Management d'équipe
  • Stratégie d'entreprise
  • Conseil
  • customer success
  • account manager
  • structuration
  • Customer Journey

Melody A.

Located in Paris

€250/day

Customer Experience Consultant / Care Manager

  • Customer care
  • Customer Journey
  • Communication interne
  • Microsoft Office
  • CRM
  • Service client
  • Gestion de projet
  • satisfaction client
  • stratégie digitale
  • gestion de crise
  • Création de macro et de process
  • Analyse des flux financiers
  • Atlassian JIRA
  • business development
  • Expérience client
  • relation client
  • Fidélisation
  • Transformation digitale
  • optimisation processus
  • data marketing
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Automatisation
  • Google Analytics
  • Python
  • Zapier

Thibault L.

Located in Paris

€550/day

Customer Experience Expert (Success/Support, etc.)

372  views
  • Customer Loyalty/ Retention
  • Customer Success
  • Account Management
  • Community Building
  • Customer Education
  • Customer Journey
  • Customer support
  • Gestion de projet
  • Community management
  • Planning stratégique
  • Marketing de contenu
  • Email marketing
  • Business development
  • Google Analytics
  • Facebook
  • Twitter
  • Instagram
  • Brand content
  • Marketing
  • Design Newsletter
  • Emailing
  • Réseaux sociaux
  • Mailchimp
  • Content marketing
  • Communication
  • Growth hacking
  • Copywriting
  • Blog
  • Storytelling
  • Creative
  • Brainstorming
  • customer service
  • Customer Success Management
  • Customer Training
  • Training
  • Product Marketing
  • support client

This freelancer has confirmed full-time availability in the past 7 days.

Halilou Hadidjatou

Located in Paris

€600/day

Product Manager / Product Owner

  • Product management
  • Customer Journey
  • Management d'équipe
  • Branding
  • Scrum
  • Gestion de projet web
  • User Research
  • MVP
  • Méthode agile
  • Lean startup
  • User Experience Design
  • Relation client
  • Atlassian JIRA
  • Business development
  • Kanban
  • marketing digital
  • Stratégie webmarketing
  • Gestion de projet
  • Business model
  • Start-up
  • Etude de marché
  • Product Strategy
  • Business Strategy
  • Product Discovery
  • Transformation digitale

Myriam L.

Located in Paris

€650/day

UX Designer/Researcher - Formatrice DesignThinking

  • User Experience Design
  • Design produit
  • design thinking
  • User Research
  • wireframing
  • User Testing
  • Customer Journey
  • prototype
  • Figma
  • Sketch
  • Invision
  • design sprint
  • facilitation
  • Google Analytics
  • Web analytics
  • architecture de l'information
  • personas
  • ux research
  • usability testing
  • miro
  • information architecture
  • recherche utilisateur
  • ux design
  • experience map
  • user journey

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Fanny Aulagner

Located in Paris

€700/day

UX Researcher 🕵️‍♀️

  • User Research
  • User Testing
  • Entretien utilisateur
  • User Experience Design
  • Testapic
  • Start-up
  • Customer Journey
  • Distant modéré
  • Distant non modéré
  • Benchmark
  • Interview
  • Tri de carte
  • AB Test
  • Audit
  • Attrakdiff
  • Méthodologies UX
  • UX Strategy
  • Design sprint
  • Anglais
  • UX Writing
  • Protocole de test
  • Guide d'entretien

Morgan Pezzo

Located in Paris

€750/day

Business Design/Innovation/Stratégie/Facilitateur

  • Design Sprint
  • Design Thinking
  • Customer Journey
  • Entrepreneuriat
  • Intelligence collective
  • Facilitation de processus
  • User Experience Design
  • User Research
  • Business development
  • Prise de parole en public
  • Start-up
  • Marketing
  • Stratégie d'entreprise
  • Gestion d'évènement
  • Gestion quotidienne d'une entreprise
  • Relations publiques
  • Co-creation
  • Evénementiel
  • Animation d'ateliers
  • User Testing
  • Prototype
  • Business design
  • Création d'entreprise
  • recherche utilisateurs
  • Ressources humaines
  • Service design
  • Service client
  • Hackathon
  • Incubateurs
  • accompagnement de start up
  • Lean startup
  • Accélérateurs
  • Innovation
  • Web3
  • NFT
  • Gaming
  • Business model
  • Management de l'innovation
  • open innovation

This freelancer will be available to accept new projects again on 10/8/2023.

From 10/8/2023

Sylvan L.

Located in Paris

€550/day

Product designer, User researcher, System designer

  • Product designer
  • User Research
  • User Testing
  • Figma
  • Design System
  • Customer Journey
  • UX Design
  • UI Design
  • User Experience Design
  • User Interface Design
  • UI/UX designer
  • Wordpress
  • Formation Wordpress
  • Evénementiel
  • Réseaux sociaux
  • Développement Front-End
  • Responsive design
  • Développement web
  • Data visualisation
  • E-commerce
  • Adobe Illustrator
  • Storytelling
  • Product Design
  • experience map
  • Persona
  • Arborescence
  • Google Slides
  • Slide Powerpoint
  • Design Thinking
  • Conception rédaction
  • Rédaction web
  • Rédaction
  • Conseil
  • UX/UI
  • UX Research
  • Documentation
  • Design produit
  • Figma design system
  • Figma components
  • Figma autolayouts
  • No code
  • Low-code

Maylis Amram

Located in Paris

€800/day

Product Marketing - Customer Success

  • Start-up
  • Product Marketing
  • Customer success
  • Création support client
  • Customer Journey
  • Recrutement
  • SAAS
  • Stratégie de positionnement
  • Feature launch
  • Sales enablement
  • Intercom
  • Airtable
  • Contentful
  • Personas
  • Pricing & Packaging

This freelancer has confirmed full-time availability in the past 7 days.

Maxime W.

Located in Paris

€600/day

Expert Hubspot - Certifié & Partner 🚀

  • génération de leads
  • traffic management
  • Growth hacking
  • Emailing
  • Customer Journey
  • acquisition trafic
  • retargeting
  • marketing automation
  • Lemlist
  • Sales Ops
  • CRM
  • Email marketing
  • Hubspot

Marie-Laure W.

Located in Marseille

€500/day

Consultante en stratégie et concept retail

175  views
  • Retail
  • Gestion de projet
  • Customer Experience
  • Customer Journey
  • concept retail
  • aménagement d'espace
  • architecture intérieur
  • identité de marque
  • brand marketing
  • trade marketing
  • merchandising
  • marketing du point de vente
  • retail space management
  • conseil
  • visual merchandising
  • Brand Management
  • brand strategy
  • Stratégie marketing
  • Mode
  • cosmétique
  • omnicanal

Mamadou N.

Located in Paris

€790/day

Senior Product Manager, Startup, DOOH, Ex-L'Oreal

  • Product management
  • Lean startup
  • Développement web
  • Application Mobile
  • API
  • Customer Journey
  • Learning Management System
  • CRM
  • HTML5
  • JavaScript
  • Amazon Web Services
  • Google cloud
  • GitHub
  • Inbound marketing
  • Rédaction web
  • SEO
  • Stratégie de positionnement
  • Management d'équipe
  • Gestion de projet
  • Méthode agile
  • Transformation digitale

This freelancer has confirmed full-time availability in the past 7 days.

Grégoire Bois

Located in Paris

€720/day

🚀 Product Manager | Head of Product | Data-Led

  • Growth hacking
  • Product management
  • Web analytics
  • Amplitude
  • Product-Led Growth
  • Lean startup
  • Customer Journey
  • Start-up
  • Google Tag Manager
  • Google Analytics
  • Google Optimize
  • Hotjar
  • AARRR
  • User Experience Design
  • A/B Testing
  • Priorisation
  • Mixpanel
  • Conversion Rate Optimization
  • Bubble
  • Bubble.io
  • No code

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Laurie T.

Located in Paris

€350/day

Experte Powerpoint & Google Slide ✨

  • Microsoft Powerpoint
  • Google Slides
  • Figma
  • Graphisme
  • Méthode agile
  • User Interface Design
  • Customer Journey
  • Masque powerpoint
  • Specialiste powerpoint
  • Data visualisation

This freelancer has confirmed full-time availability in the past 7 days.

Hamza Mejri

Located in Paris

€700/day

Lead UX / User Research Expert

881  views
  • Wireframing
  • User Experience Design
  • Customer Journey
  • Sketch
  • Axure
  • User Testing
  • Recherche utilisateur
  • Invision
  • artificial intelligence
  • persona
  • User Interface Design

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Nicolas Rebet

Located in Paris

€1,500/day

Consultant en stratégie Retail luxe

  • retail
  • Stratégie d'entreprise
  • Luxe
  • consultant marketing
  • Customer experience
  • Transformation digitale
  • Customer Journey
  • omnicanalité
  • CRM
  • Réseaux sociaux
  • Mode
  • Business analysis
  • Merchandising
  • Marketing
  • Budget
  • trend analysis
  • Formation
  • Rédaction
  • Marketing de contenu
  • Microsoft Powerpoint
  • stratégie commerciale
  • omnicanal
  • btoc
  • management marketing
  • partenariats
  • joaillerie
  • Horlogerie
  • beauté

This freelancer has confirmed full-time availability in the past 7 days.

Sarah Milles

Located in Biarritz

€400/day

UX designer/ UX researcher

  • User Experience Design
  • ergonomie
  • recherche utilisateurs
  • User Research
  • Transformation digitale
  • Customer Journey
  • Responsive design
  • Figma
  • Planning stratégique
  • Data visualisation
  • Architecture web
  • Anglais
  • Adobe Photoshop
  • Adobe Illustrator
  • digital
  • Marketing digital
  • ux
  • Design interactif
  • Stratégie numérique
  • Sketch
  • test
  • ergonome
  • User Testing
  • Mobile Design
  • Data science
  • UX Research
  • UX Design
  • ux designer
  • trustpilot
  • Content Square
  • Google Analytics
  • data analyse

Alizée Chasse

Located in Metz

€650/day

Product Manager & Growth Hacker #ReadyToHelp

  • Growth hacking
  • User Experience Design
  • Acquisition trafic
  • Google Analytics
  • Analyse de données
  • Customer Journey
  • Etude marketing
  • Planning stratégique
  • Formation Réseaux Sociaux
  • Instagram Marketing
  • Email marketing
  • Inbound marketing
  • Facebook Marketing
  • Adobe Creative Suite
  • Rédaction web
  • Traffic Management
  • Google AdWords
  • Google AdSense
  • webmarketing
  • conversion
  • Scrum
  • CRM
  • GitHub
  • Big Data
  • Data visualisation
  • Database administration
  • Data mining
  • Python
  • SQL
  • SEO

Lucas Girard

Located in Paris

€400/day

Business Developer

84  views
  • Etude de marché
  • Transformation digitale
  • Innovation
  • Commercial
  • E-commerce
  • Customer Journey
  • Communication digitale
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Adobe Photoshop
  • Business development
  • Mode
  • Finance
  • Etude marketing
  • Négociation
  • Branding
  • Stratégie commerciale
  • Benchmark
  • Anglais
  • Traduction Français Anglais
  • Traduction Anglais Français
  • Développement produit
  • Business plan
  • CRM
  • Business analysis
  • Analyse de données
  • Gestion des stocks

Michel Tresseras

Located in Paris

€500/day

Product Designer & Product Manager

  • Design Thinking
  • Design Sprint
  • Product roadmap
  • User interview
  • Solution Architecture
  • user story
  • Customer Journey
  • user journey
  • sprint design
  • User Research
  • empathy map
  • User-centered Design
  • User centric
  • Idéation
  • Personas
  • User Testing
  • Vision produit
  • Product Discovery
  • Parcours utilisateurs

Aline Pechayre

Located in Paris

€650/day

Marketing digital, Customer Experience, CRM

  • Gestion de projet
  • CRM
  • user journey
  • User Experience
  • stratégie digitale
  • Customer Experience
  • Transformation digitale
  • Stratégie webmarketing
  • Management d'équipe
  • Customer Journey
  • Marketing communication
  • Stratégie UX

This freelancer will be available to accept new projects again on 10/14/2023.

From 10/14/2023

Julien Munsch

Located in Paris

€800/day

Expert CRM

  • Salesforce
  • Conduite du changement
  • Management d'équipe
  • Prototype
  • Product management
  • Cahier des charges
  • Customer Journey
  • Analyse de données
  • SQL
  • VBA
  • Sage
  • SAP CRM
  • InforCRM
  • Veeva CRM
  • Microsoft Excel
  • Microsoft Access
  • Méthode agile
  • Scrum
  • Gestion de projet
  • AMOA
  • Spécifications fonctionnelles

Laura Mondoloni

Located in Paris

€750/day

Senior Product Manager

2 recommendations
  • Discovery
  • User Research
  • Analyse de données
  • Business analysis
  • User Testing
  • Vision & Roadmap
  • Customer Journey
  • Scrum
  • product management
  • lean startup

Geoffroy d.

Located in Paris

€667/day

Lead Product Manager - Stratégie & implémentation

1 recommendation
  • Product management
  • product strategy
  • Customer Journey
  • SEO
  • Gestion de projet web
  • Méthode agile
  • Gestion de projet
  • Spécifications fonctionnelles
  • User Research
  • roadmap
  • priorisation
  • User Experience Design
  • Scrum
  • Audit SEO
  • Rédaction SEO
  • iteration
  • AMOA
  • Management d'équipe
  • Transformation digitale
  • Conduite du changement
  • PMO
  • MOA
  • Kanban
  • Recette fonctionnelle

This freelancer has confirmed full-time availability in the past 7 days.

Louzé Luiji

Located in Paris

€300/day

Consultant Senior Customer Success et Ventes

234  views
  • customer success
  • Business development
  • Business plan
  • Business analysis
  • Commercial
  • Salesforce
  • customer service
  • Customer support
  • Customer Journey
  • Customer Loyalty/ Retention
  • SDR
  • Sales funnel
  • meddic
  • Commercial strategy
  • Zendesk
  • Gainsight
  • Catalyst
  • Account Management
  • Key Account Management
  • New Business Development
  • Sales
  • Vente
  • Stratégie commerciale
  • Stratégie de vente
  • Prospection commerciale
  • Prospection LinkedIn
  • Linkedin Sales Navigator
  • Formation LinkedIn
  • LinkedIn
  • Salesforce Sales Cloud
  • Freshdesk
  • odoo
  • ERP
  • CRM
  • Gestion de la relation client (CRM)

This freelancer has confirmed full-time availability in the past 7 days.

Cenk Akerson

Located in Paris

€1,000/day

Strategic Management and Marketing Consultant

1 recommendation
  • brand marketing
  • Branding
  • Marketing
  • Social media
  • E-commerce
  • Project Management
  • Business development
  • Business plan
  • Business analysis
  • Product management
  • Team management
  • leadership
  • Corporate strategy
  • Positioning strategy
  • brand strategy
  • forecasting
  • Business model
  • Innovation
  • Commercial strategy
  • Internal communication
  • Blockchain
  • Chief marketing officer
  • CEO
  • Communication 360°
  • Start-up
  • Customer Journey
  • Product development
  • skincare
  • perfumes
  • Innovation Management

This freelancer has confirmed full-time availability in the past 7 days.

Jaime Aguilera Garcia

Located in Paris

€550/day

Product Management/Owner

1 recommendation
  • Product management
  • Product strategy
  • Design Thinking
  • Project Management
  • Product development
  • User Research
  • No code
  • Innovation
  • Customer Journey
  • Brainstorming
  • Digital Transformation
  • Strategic planning

This freelancer has confirmed full-time availability in the past 7 days.

Pema Lama

Located in Paris

€550/day

🌱 Expert CRM + Marketing Automation (e-commerce)

1 recommendation
  • CRM
  • Communication digitale
  • Brand content
  • Stratégie webmarketing
  • Inbound marketing
  • Email marketing
  • Magento
  • Webmarketing
  • Consultant marketing digital
  • marketing automation
  • Gestion de projet
  • Marketing de contenu
  • E-commerce
  • Google Analytics
  • Analyse de données
  • SEO
  • Community management
  • Hubspot
  • Klaviyo
  • Génération de leads
  • Méthode agile
  • Growth hacking
  • Facebook Marketing
  • Customer Relationship Management (CRM)
  • Blogging
  • Content Management
  • Content marketing
  • Customer Journey
  • Customer Insight
  • Bot
  • Wordpress
  • SMS
  • Workflow

Ellen P.

Located in Paris

€1,250/day

Fractional CMO,International,Sales,freelance,

227  views
  • events organisation
  • Benchmarking and Competitive Analysis
  • Salesforce Excellence
  • PIM systems
  • Marketing
  • Sales Enablement
  • Branding
  • Content marketing
  • Email marketing
  • Coaching
  • Communications ( internal and external
  • Product introduction
  • Customer journeys
  • Digital Transformation
  • E-commerce
  • Project Management
  • Teambuilding
  • Marketing Intelligence
  • Online reputation
  • Positioning strategy
  • New product development
  • Innovation Management
  • New product development process
  • Product introduction process
  • Salesforce
  • Sales Processes
  • Sales Training
  • Portfolio Strategy
  • Due Diligence
  • Product information systems
  • Websites
  • international sales
  • international expansion
  • integration of companies
  • divesture activities
  • customer testimonials
  • Social media
  • social media strategy
  • Google Analytics
  • internal communication conferences
  • Go-to-Market (GTM) Strategy
  • Market analysis
  • Lead generation
  • Leadership Development

Natacha Parmantier

Located in Paris

€175/day

Community Manager Espagnol Portugais Allemand Angl

  • Social Media Strategist
  • community manager allemand
  • community manager portugais
  • community manager espagnol
  • community manager anglais
  • Servicio de atención al cliente
  • CRM
  • customer service french
  • Relation client allemand
  • service client portugais
  • Redacción SEO
  • Marketing Strategy
  • Digital Strategy
  • Zendesk
  • Traduction Espagnol Français
  • Traduction Allemand Français
  • commerce
  • Traduction Portugais Français
  • Traduction Français Anglais
  • tourisme
  • Redes sociales
  • Social Media
  • Community management
  • Ventas
  • Hospitality
  • Traduction Espagnol Anglais
  • Réseaux sociaux
  • Rédaction web
  • Traduction Anglais Français
  • Rédaction SEO
  • Communication digitale
  • Instagram
  • Traduction site web
  • Instagram Marketing
  • Facebook Marketing
  • Commerce international
  • Customer Journey
  • Customer Service
  • SEO
  • Digital Marketing
  • redaction email
  • SAV
  • Atención al cliente
  • service client espagnol
  • gestion CRM