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More than 300 “Customer Journey" freelancers available

Lucie Jimenez

Located in Paris

€389/day

Service client / lead generation marchés Européens

88  views
  • Customer Journey
  • Revenue Management
  • Zendesk
  • Salesforce
  • Francés
  • Inglés
  • Service client
  • Réseaux sociaux
  • Hubspot
  • intercom
  • Traduction Français Anglais
  • Traduction Espagnol Français
  • Customer Service
  • Community management
  • Lead Generation
  • Generación de leads
  • Gestión de equipos
  • prospección de cliente
  • Sales
  • Asana
  • Portugués
  • Customer Experience
  • Virtual Assistant
  • Administración de redes
  • soporte administrativo
  • Zoho CRM
  • Telemarketing
  • Creación y redacción de contenidos
  • Recursos Humanos
  • Human Resources

Basile Hamon

Located in París

€350/day

product management, ux, Google analytics, data

118  views
  • Product management
  • Customer Journey
  • E-commerce
  • Management d'équipe
  • Service client
  • Gestion de projet
  • Transformation digitale
  • Méthode agile
  • hotjar
  • Wireframing
  • User Research
  • User Testing
  • Figma
  • Atlassian JIRA
  • GitHub
  • Google Tag Manager
  • Google Analytics
  • SQL
  • RGPD

Thomas Mehala

Located in Rousset

€380/day

Customer Success Manager

50  views
  • Customer Journey
  • Customer Success
  • Management d'équipe
  • Fidélisation
  • Customer Success Management
  • Expérience client
  • Satisfaction client
  • Customer Care
  • Customer support
  • Customer Service
  • Customer Satisfaction

Chiguecky Ndengila

Located in Paris

€550/day

Conseil en stratégie opérationnelle et management

2 recommendations
  • Gestion de projet
  • Customer Journey
  • Marketing
  • Marketing de contenu
  • Transformation digitale
  • Community management
  • Communication digitale
  • Rédaction
  • Etude de marché
  • Etude marketing
  • Service client
  • Adobe InDesign
  • Wordpress
  • Méthode agile
  • Lean management
  • Start-up
  • Lean startup
  • Gestion de projet web
  • Management d'équipe
  • Conduite du changement
  • Product management
  • Stratégie de communication
  • Communication
  • Organisation d'événements
  • Opérations
  • Gestion des opérations
  • Efficacité opérationnelle
  • Monteur vidéo
  • Montage vidéo
  • Réseaux sociaux
  • Adobe Premiere
  • Adobe Illustrator
  • Trello
  • Airtable
  • Notion
  • structuration
  • Optimisation des processus
  • Formation
  • Production audiovisuelle
  • Rédaction web
  • Change Management
  • Accompagnement au changement
  • Problem Solving
  • Résolution de problème
  • Content marketing
  • Content Management
  • Ingénierie pédagogique
  • Pédagogie
  • Animation d'ateliers
  • Animation de formation

Fanny Aulagner

Located in Paris

€650/day

UX Researcher 🕵️‍♀️

  • User Research
  • User Testing
  • Entretien utilisateur
  • User Experience Design
  • Testapic
  • Start-up
  • Customer Journey
  • Distant modéré
  • Distant non modéré
  • Benchmark
  • Interview
  • Tri de carte
  • AB Test
  • Audit
  • Attrakdiff
  • Méthodologies UX
  • UX Strategy
  • Design sprint
  • Anglais
  • UX Writing
  • Protocole de test
  • Guide d'entretien

This freelancer has confirmed full-time availability in the past 7 days.

Sophie Deby

Located in Boulogne-Billancourt

€1,000/day

Directeur Marketing

87  views
  • Marketing Strategy
  • Strategic Vision
  • Consumer-Shopper-Customer Marketing
  • brand strategy
  • Branding & Identity
  • User Experience Design
  • Customer Journey
  • Integrated Marketing
  • Portfolio Management
  • Design Thinking
  • Production Innovation
  • Digital Shopper path to purchase
  • Retail Customer Negotiation
  • insights
  • Brand Activation
  • Team Development
  • Management and Influencing skills

Raphael Cerqueira

Located in Paris

€160/day

Customer Care Specialist

  • Zendesk
  • Customer Journey
  • Service client
  • Anglais
  • à l'écoute
  • Customer Service
  • Satisfaction client

Clement Ht

Located in Paris

€300/day

Customer Success Manager - Business developer

1 recommendation
  • Customer Journey
  • Business development
  • Transformation digitale
  • Commercial
  • juriste d'entreprise
  • Management d'équipe
  • Anglais
  • Espagnol
  • Italien
  • Start-up

Guillaume Gerbaud

Located in Paris

€850/day

Consultant Business Process

60  views
  • BPMN
  • Conseil
  • Stratégie d'entreprise
  • Gestion de projet
  • Gestion de projet agile
  • Customer Journey

Safouane Z.

Located in Paris

€650/day

CX Expert: Customer Experience - VOC - Omnichannel

29  views
  • Customer Experience
  • Customer Journey
  • Voice of Customer
  • Change Management
  • Gestion de projet
  • RFP
  • Transformation digitale
  • VOC
  • Stratégie d'entreprise
  • Gouvernance
  • Méthode agile
  • Design Thinking

This freelancer has confirmed part-time availability (4 days per week) in the past 7 days.

Part-time, 4 days per week

Yoan Maman

Located in Levallois-Perret

€900/day

Lead Designer Senior • UX Coach • Facilitateur

13  views
  • User Experience Design
  • design thinking
  • User Research
  • User Testing
  • Customer Journey
  • Customer Experience
  • Figma
  • Design Sprint
  • Wireframing
  • user journey
  • Testapic
  • User interview
  • empathy map

Charles-Alexandre Tiago

Located in Paris

€250/day

Support Client - Customer Care

340  views
  • Service client
  • Conseil
  • Customer Journey
  • customer experience
  • Customer Care
  • Support Client
  • Community management
  • Trello
  • Intercom
  • Administratif
  • Formation

Julien Weber

Located in Lyon

€950/day

Digital, Supply Chain and ERP transformation

280  views
  • Transformation digitale
  • Supply chain
  • Customer Journey
  • Product management
  • SAP
  • Gestion de projet
  • Salesforce
  • Stratégie SI
  • Conduite du changement
  • Management d'équipe
  • Anglais
  • Méthode agile
  • Gestion des stocks
  • Stratégie commerciale
  • Cahier des charges
  • User Testing
  • Planning stratégique
  • Facilitation de processus
  • Réponse à appel d'offre
  • AMOA
  • Stratégie d'entreprise
  • Business model
  • Business development
  • Atlassian JIRA
  • Microsoft Project
  • Scrum
  • Office 365
  • Microsoft Powerpoint
  • Microsoft Excel
  • science behavior
  • Amazon Web Services
  • Internet des objets
  • LoRaWan

Antoine R.

Located in Lyon

€550/day

Senior Product Designer

  • Figma
  • User Experience Design
  • User Interface Design
  • Invision
  • Formation Figma
  • Sketch
  • Customer Journey
  • Wireframing
  • User Testing
  • User Research
  • Adobe XD

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Myriam Goude

Located in Annecy

€750/day

UX Designer & product manager

1 recommendation
  • Product management
  • User Research
  • User Experience Design
  • User Interface Design
  • Customer Journey
  • Stratégie de positionnement
  • HTML5
  • CSS3
  • Analyse de données
  • Wireframing
  • Webdesign
  • Responsive design
  • User Testing
  • Product strategy
  • Product leader
  • Figma
  • API
  • Oriented object ux
  • Blueprint
  • Product roadmap
  • Intégration Webflow
  • styled-components
  • Spécifications fonctionnelles
  • Atlassian JIRA

Sonia Callier Taylor

Located in Paris

€1,000/day

🪄 Fée du marketing digital pour les startups

36  views
  • Customer Journey
  • Stratégie webmarketing
  • Réseaux sociaux
  • SEO
  • SEM
  • Web analytics
  • Mobile marketing
  • Stratégie de communication
  • Stratégie éditoriale
  • Stratégie de positionnement
  • Facebook Marketing
  • Google AdWords
  • Webmarketing
  • Google Analytics
  • Communication digitale
  • Acquisition trafic
  • SMO
  • Consultant marketing digital
  • Inbound marketing
  • Paid Ads
  • Marketing local
  • Marketing communication

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Thibault L.

Located in Paris

€550/day

Customer Experience Expert (Success/Support, etc.)

239  views
  • Customer Journey
  • Customer Loyalty/ Retention
  • Customer Success
  • Account Management
  • Community Building
  • Customer support
  • Gestion de projet
  • Community management
  • Planning stratégique
  • Marketing de contenu
  • Email marketing
  • Business development
  • Google Analytics
  • Facebook
  • Twitter
  • Instagram
  • Brand content
  • Marketing
  • Design Newsletter
  • Emailing
  • Réseaux sociaux
  • Mailchimp
  • Content marketing
  • Communication
  • Growth hacking
  • Copywriting
  • Blog
  • Storytelling
  • Creative
  • Brainstorming
  • customer service
  • Customer Success Management
  • Customer Training
  • Training
  • Customer Education
  • Product Marketing

Bernard Viret

Located in Paris

€900/day

entrepreneur / spécialiste e-commerce et digital

173  views
  • Customer Journey
  • E-commerce
  • Stratégie webmarketing
  • Stratégie d'entreprise
  • Gestion de projet web
  • Communication digitale
  • CRM
  • Gestion de projet
  • Stratégie de communication
  • Marketing

Shardene M.

Located in Paris

€350/day

Customer Success & Care Expert

1 recommendation
  • Customer Journey
  • Customer Care
  • Customer Success
  • Gestion de projet
  • Management d'équipe
  • SAAS
  • CRM
  • Fidélisation
  • Expérience Client
  • Support
  • Mise en place de process
  • stratégie marketing
  • Stratégie de communication
  • Réseaux sociaux

Claire H.

Located in Paris

€400/day

Customer Care Manager - tech & support client

1 recommendation
  • Customer Journey
  • Customer Success
  • Automation
  • Rédaction FAQ
  • Customer Care
  • Optimisation site web
  • CRM
  • Benchmark
  • SAAS
  • Marketing
  • Communication
  • Stratégie webmarketing
  • fidélisation
  • benchmarking
  • Relecture

This freelancer has confirmed full-time availability in the past 7 days.

Mathilde Charras

Located in Paris

€450/day

Consultante/cheffe de projet expérience client

1 recommendation
  • Expérience client
  • Gestion de projet
  • Gestion des opérations
  • Management d'équipe
  • Satisfaction client
  • Zendesk
  • Customer Journey
  • Fidélisation
  • Customer Relationship Management (CRM)
  • Service client
  • Customer Success Management
  • Customer support
  • Gestion relation client
  • Customer Care

Camille Quenardelle

Located in Paris

€600/day

Senior Product Manager

21  views
New
  • Management d'équipe
  • Méthode agile
  • Scrum
  • Salesforce
  • Customer Journey
  • Customer Experience
  • Postman
  • API
  • MuleSoft
  • Wordpress
  • Google Analytics
  • Google Data Studio
  • Hotjar
  • Mailchimp
  • user stories
  • Azure DevOps
  • Workshops
  • ceremonie
  • Agile Scrum

Andréa Douillard

Located in Lille

€490/day

User / UX Researcher

8  views
New
  • Exploratory Research
  • Insight Delivery
  • Strategic Design
  • UX Research
  • Design Thinking
  • Service Design
  • Customer Journey
  • Entretiens utilisateurs
  • User interview
  • Microsoft Power BI
  • User Research
  • Recherche utilisateur
  • user journey
  • empathy map

Chloé Fornari

Located in Paris

€500/day

Consultante Organisation, Management & Innovation

50  views
New
  • Customer Experience
  • Change Management
  • Pilotage de projets
  • Stratégie d'entreprise
  • Animation de formation
  • Facilitation d'ateliers
  • Customer Journey
  • Design Thinking
  • Stratégie de communication
  • Management d'équipe
  • Business model
  • Entrepreneuriat
  • Conseil
  • Innovation
  • Etude de marché
  • Benchmark
  • Veille concurrentielle
  • E-commerce
  • Application Mobile
  • Start-up
  • Lean startup
  • Conception pédagogique
  • Conférencier
  • Réponse à appel d'offre
  • Amélioration des processus
  • Prototypage
  • Proof of concept
  • Etude de faisabilité
  • User Testing
  • Coaching individuel
  • Content Design
  • Evénementiel
  • Networking
  • Storytelling
  • User Experience Design
  • Vins et Spiritueux

This freelancer has confirmed full-time availability in the past 7 days.

Julien Munsch

Located in Paris

€950/day

consultant CRM - salesforce - PO - Data Architect

  • Salesforce
  • Conduite du changement
  • Management d'équipe
  • Prototype
  • Product management
  • Cahier des charges
  • Customer Journey
  • Analyse de données
  • SQL
  • VBA
  • Sage
  • SAP CRM
  • InforCRM
  • Veeva CRM
  • Microsoft Excel
  • Microsoft Access
  • Méthode agile
  • Scrum
  • Gestion de projet
  • AMOA
  • Spécifications fonctionnelles

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Sandrine Sicot

Located in La Rochelle

€750/day

Growth marketer & Planneur stratégique

135  views
  • Stratégie marketing
  • Marketing digital
  • Benchmark
  • Etude marketing
  • Analyse marketing
  • Qualité web
  • Customer Journey
  • Marketing
  • Email marketing
  • CRM
  • Web Marketing
  • Digital Marketing
  • Web Design
  • SEO
  • Online Marketing
  • Direct Marketing
  • Marketing en ligne
  • Marketing par e-mail
  • Stratégie
  • Marketing direct
  • Collecte et traitement des données
  • Product management
  • product owner
  • Stratégie éditoriale

Grégory Pemptroad

Located in Paris

€890/day

Consultant • Processus • Business Transformation

  • Customer Journey
  • BPMN
  • Business analysis
  • Transformation digitale
  • Gestion de projet
  • Cartographie de processus
  • Gestion des processus
  • BPM
  • Parcours client
  • Conduite du changement
  • Amélioration continue
  • ADONIS
  • APQC
  • COPC
  • Management d'équipe
  • Formation
  • Facilitation de processus
  • Business Process Management
  • optimisation processus
  • Business Process Improvement
  • Business Process
  • Change Management

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Aline B.

Located in Lille

€420/day

Experte Email Marketing // Email Automation // CRM

7 recommendations
  • Gestion de projet
  • Email marketing
  • CRM
  • marketing automation
  • Séquence Email
  • Emailing
  • Customer Journey
  • avis client
  • Gestion des emails
  • Mailchimp
  • Sendinblue
  • Mailjet
  • Newsletters
  • Design Newsletter
  • Marketing relationnel
  • Customer Satisfaction
  • Communication digitale
  • Gestion de projet web
  • E-commerce
  • Fidélisation
  • SMS
  • Réseaux sociaux
  • Instagram
  • Canva
  • ActiveCampaign
  • Selligent
  • Batch

This freelancer has confirmed full-time availability in the past 7 days.

Aurelie Alloncle

Located in Saintes

€550/day

Experte Google ADS & Linkedin Ads

2 recommendations
  • Stratégie webmarketing
  • E-commerce
  • Webmarketing
  • Google AdWords
  • Facebook Ads
  • Communication digitale
  • Customer Journey
  • Conseil
  • Web analytics
  • Landing page
  • A/Btesting
  • Marketing
  • Stratégie commerciale
  • marketing stratégique
  • Google Analytics
  • Facebook Marketing
  • SEO
  • SEA
  • Adobe Photoshop
  • Adobe Illustrator
  • Instagram Marketing
  • LinkedIn Marketing
  • tripadvisor
  • Google Shopping
  • Réseaux sociaux
  • Acquisition trafic
  • Traffic Management

Ginibre Mélanie

Located in Lugos

€750/day

CX / UX / UI Designer

2 recommendations
  • Design Thinking
  • User Experience Design
  • User Interface Design
  • User Research
  • Customer Journey
  • experience map
  • personae
  • Sketch
  • Invision
  • lean ux
  • Méthode agile
  • Business model
  • Prototype
  • Product management
  • Innovation
  • stratégie
  • satisfaction client
  • Management d'équipe
  • Transformation digitale
  • CX
  • Mobile Design
  • design sprint
  • Facilitation de processus
  • animateur

Ferdinand Joannis

Located in Paris

€550/day

Customer Experience Manager / Customer Care

4  views
New
  • Customer Care
  • Service client
  • Customer Experience
  • Customer Journey
  • Customer Service
  • Customer Satisfaction
  • Customer Insight
  • Customer support
  • Zendesk
  • Formation
  • Training
  • Education
  • Gestion de projet
  • Conseil
  • Conduite du changement
  • relation client
  • Customer Relationship Management (CRM)
  • Expérience client
  • Satisfaction client
  • Freshdesk
  • Intercom
  • support client
  • Fidélisation

This freelancer has confirmed full-time availability in the past 7 days.

Nada B.

Located in Paris

€800/day

Directeur de projets / Scrum master / PO

3 recommendations
  • Méthode agile
  • Scrum
  • Gestion de projet
  • Management d'équipe
  • Gestion de projet web
  • Customer Journey
  • MOE
  • Product management
  • Conduite du changement
  • Transformation digitale
  • Migration au Cloud
  • AMOA
  • Spécifications fonctionnelles
  • PMO
  • Kanban
  • Gestion de projet technique
  • Recette fonctionnelle
  • MOA
  • Conseil
  • product owner
  • roadmap
  • okr

This freelancer has confirmed full-time availability in the past 7 days.

Guillaume Perso Francois

Located in Paris

€700/day

Consultant en Stratégie / customer success manager

24  views
  • Management d'équipe
  • Stratégie d'entreprise
  • Conseil
  • customer success
  • account manager
  • structuration
  • Customer Journey

Marie O.

Located in Lyon

€620/day

Cheffe de projet web & Content Manager

  • Marketing
  • Rédaction web
  • Stratégie webmarketing
  • Rédaction SEO
  • Brand content
  • content management
  • Customer Journey
  • Gestion de projet
  • Branding
  • Etude de marché
  • Anglais
  • planning éditorial
  • User Experience Design
  • Etude marketing
  • Conception rédaction
  • Blog
  • Rédaction
  • Réseaux sociaux
  • Marketing de contenu
  • Communication digitale
  • Stratégie de communication
  • Facebook Marketing

Chayemaa B.

Located in Paris

€350/day

Business Developer / Commerciale / Recrutement

324  views
  • Business development
  • Recrutement
  • Anglais
  • Service client
  • Customer Journey
  • Développement

Loïc Veillard

Located in Paris

€800/day

Tech Product Manager | No code | Product builder

  • Product roadmap
  • User Experience Design
  • User Research
  • Long-term design
  • Customer Journey
  • Process optimization
  • Hypergrowth management
  • KPI set
  • Product management
  • Product Communication
  • Spécifications fonctionnelles
  • Méthode agile
  • Gestion de projet
  • Management d'équipe
  • Dirección de producto
  • User Testing
  • Transformation digitale
  • Solution architect
  • HR processes
  • Recruitment
  • Headhunting
  • API architect
  • Blockchain
  • Fintech
  • Crypto
  • No code

Maxime Allain

Located in Paris

€850/day

Consultant CRM & data & analytics

441  views
  • Méthode agile
  • CRM
  • Customer Journey
  • Email marketing
  • Transformation digitale
  • Inbound marketing
  • Data visualisation
  • Analyse de données
  • Salesforce
  • AMOA
  • data marketing
  • marketing automation
  • Customer Relationship Management (CRM)
  • Business analysis

This freelancer has confirmed full-time availability in the past 7 days.

Jean Héraud

Located in Paris

€1,340/day

Consultant en stratégie et transformation digitale

5  views
New
  • Gestion de projet
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Conseil
  • Business plan
  • Customer Journey
  • Optimisation des processus
  • Business model
  • Management Consulting
  • Business case
  • chef de projet
  • IT
  • Méthodes agiles
  • Lancement projet
  • Direction de programme
  • Etude de marché
  • Etude de besoin
  • Microsoft Office
  • SAFe
  • Innovation

Baptiste A.

Located in Lyon

€800/day

Data Steward & Product Manager

1 recommendation
  • Product management
  • Data Strategy
  • Data mining
  • Data visualisation
  • Analyse de données
  • Customer Journey
  • Microsoft Power BI
  • User Research
  • Transformation digitale
  • User Experience Design
  • Prototype
  • Business model
  • Personas
  • Coaching
  • Lean UX
  • Design produit
  • Microsoft Excel
  • Big Data
  • VBA
  • HTML5
  • CSS3
  • Wordpress
  • User Interface Design
  • Dataiku
  • Python

Hamza Mejri

Located in Paris

€800/day

Lead UX / User Research Expert

672  views
  • Wireframing
  • User Experience Design
  • Customer Journey
  • Sketch
  • Axure
  • Invision
  • User Testing
  • artificial intelligence
  • persona
  • Recherche utilisateur
  • User Interface Design

Marjorie Brac De La Perrière

Located in Paris

€580/day

Chef de projet digital

1 recommendation
  • Gestion de projet web
  • Gestion de projet technique
  • Anglais
  • conseil digital
  • Transformation digitale
  • product owner
  • Customer Journey
  • Communication digitale
  • PIM
  • Akeneo
  • Analytics
  • Spécifications fonctionnelles
  • Gestion de projet
  • Coordination transverse
  • Stratégie SI

Abdelmounaime Jmari

Located in Paris

€750/day

Expert Salesforce Marketing cloud & Genie (CDP)

112  views
  • AMPSCRIPT
  • SQL
  • Customer Journey
  • notification push
  • data managment
  • Design Email
  • Email marketing
  • Emailing
  • Facebook Marketing
  • Google AdWords
  • Google Analytics
  • Webmarketing
  • Stratégie webmarketing

This freelancer has confirmed full-time availability in the past 7 days.

Myriam L.

Located in Paris

€650/day

UX Designer/Researcher - Formatrice DesignThinking

  • User Experience Design
  • Design produit
  • design thinking
  • User Research
  • wireframing
  • User Testing
  • Customer Journey
  • prototype
  • Figma
  • Sketch
  • Invision
  • design sprint
  • facilitation
  • Google Analytics
  • Web analytics
  • architecture de l'information
  • personas
  • ux research
  • usability testing
  • miro
  • information architecture
  • recherche utilisateur
  • ux design
  • experience map
  • user journey

This freelancer has confirmed part-time availability (Evenings & weekends) in the past 7 days.

Part-time, Evenings & weekends

Laurie T.

Located in Paris

€350/day

Experte Powerpoint & Google Slide ✨

  • Microsoft Powerpoint
  • Google Slides
  • Figma
  • Graphisme
  • Méthode agile
  • User Interface Design
  • Customer Journey
  • Masque powerpoint
  • Specialiste powerpoint
  • Data visualisation

This freelancer has confirmed full-time availability in the past 7 days.

Nadia B.

Located in Paris

€300/day

Customer Experience Manager & Consultant

3  views
New
  • Customer Care
  • Customer Journey
  • Service client
  • stratégie digitale
  • CRM
  • Fidélisation client
  • Expérience client
  • Business development
  • Gestion de crise
  • Communication interne
  • Stratégie de communication
  • Transformation digitale
  • Stratégie d'entreprise
  • Management d'équipe
  • Gestion de projet
  • Conseil
  • Analyse concurrentielle
  • Business intelligence
  • Business model
  • Conduite du changement

Salim El Bay

Located in Paris

€1,100/day

Senior product manager

146  views
  • Product management
  • product owner
  • Gestion de projet
  • Gestion de projet web
  • E-commerce
  • customer journey
  • transformation digitale
  • gestion de projet agile
  • stratégie produit
  • trello

This freelancer has confirmed full-time availability in the past 7 days.

Lourties Sebastien

Located in Paris

€700/day

Product manager - UX researcher

38  views
  • Product management
  • Management d'équipe
  • Gestion de projet
  • UX Research
  • Customer Journey
  • Customer Experience
  • Design Sprint
  • Market Research
  • Conversion Rate Optimization
  • A/B Testing
  • Benchmark
  • Mobile Design
  • User Testing
  • Architecture web
  • Audit UX
  • Google Analytics
  • Recherche utilisateur
  • Design d’expérience utilisateur (UX)
  • Etude qualitative
  • Etude quantitative
  • User Research
  • Figma
  • Miro
  • Design Thinking
  • User-centered Design
  • User centric
  • Product Manager
  • Développement produit
  • Stratégie produit
  • Design produit

Marc L.

Located in Paris

€950/day

Manager consultant product / innovation - banque

50  views
New
  • Product management
  • Customer Journey
  • Transformation digitale
  • Business model
  • Management d'équipe
  • Gestion de projet
  • Stratégie d'innovation
  • Atlassian JIRA
  • open innovation
  • Fintech
  • Lean startup
  • Design Thinking
  • Assurances
  • Assurance vie
  • Crédit
  • IARD
  • Asset Management
  • Start-up
  • Scale-up

This freelancer has confirmed full-time availability in the past 7 days.

Salma B.

Located in Paris

€750/day

Product Owner / Chef de projet digital

1 recommendation
  • Gestion de projet
  • Scrum
  • Customer Journey
  • Product management
  • Pilotage MOA/MOE
  • Web analytics
  • Planning stratégique
  • Atlassian Confluence
  • Atlassian JIRA
  • Axure
  • Drupal
  • Adobe
  • adobe analytics
  • Xiti
  • Site centric
  • user centric
  • panel
  • Silk
  • AMOA
  • User Experience Design
  • COPIL
  • KICK OFF
  • RGPD
  • CEE
  • Certificats d'économie d'énergie

Filomene Montagano

Located in Paris

€150/day

Product Owner

51  views
  • Customer Journey
  • Développement produit
  • Marketing
  • Gestion de projet
  • Analyse de données
  • Stratégie de communication
  • Partenariats
  • Veille concurrentielle
  • Marketing stratégique
  • Benchmark
  • Stratégie commerciale
  • Stratégie marketing
  • Planning stratégique
  • Marketing direct
  • Business development
  • Brand Management
  • Consultant marketing digital
  • Communication digitale
  • Stratégie webmarketing
  • Inbound marketing
  • influence marketing
  • Brand content
  • Communication
  • LinkedIn Marketing
  • Email marketing
  • Instagram Marketing
  • marketing influence
  • Réseaux sociaux
  • Webmarketing
  • SMO
  • création contenu

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Aline Pechayre

Located in Paris

€650/day

Marketing digital, Customer Experience, CRM

  • Gestion de projet
  • CRM
  • user journey
  • User Experience
  • stratégie digitale
  • Customer Experience
  • Transformation digitale
  • Stratégie webmarketing
  • Management d'équipe
  • Customer Journey
  • Marketing communication
  • Stratégie UX

Toure Moussa

Located in Paris

€500/day

Modern Workplace&Security - Microsoft365

2 recommendations
  • Gestion de projet
  • Cybersécurité
  • Customer Journey
  • Product management
  • Office 365
  • Méthode agile
  • Partenariats
  • Stratégie commerciale
  • Business analysis
  • Stratégie d'entreprise
  • Négociation
  • Conduite du changement
  • Transformation digitale
  • AMOA
  • accompagnement du changement

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Marion Tichadou

Located in Paris

€590/day

🌱 Expert CRM + Marketing Automation (e-commerce)

1 recommendation
  • CRM
  • Customer Journey
  • Marketing automation
  • Rétention
  • Activation
  • Fidélisation
  • Referral
  • Customer Experience
  • Gestion de base de données
  • Emailing
  • SMS
  • Bot
  • Workflow
  • Dot Digital
  • Klaviyo
  • Salesforce Marketing Cloud
  • Braze
  • Dtoc
  • E-commerce
  • Sendinblue
  • Yotpo
  • Smile
  • Recharge
  • Shopify
  • Wordpress
  • SMO
  • Retargeting
  • LinkedIn Marketing
  • Facebook Marketing
  • Google Tag Manager
  • Google Data Studio
  • Analytics
  • Power BI
  • Growth hacking
  • Stratégie webmarketing

This freelancer has confirmed full-time availability in the past 7 days.

Maxime W.

Located in Paris

€550/day

Expert Hubspot - Certifié & Partner 🚀

  • crm
  • hubspot
  • traffic management
  • génération de leads
  • Growth hacking
  • Emailing
  • Customer Journey
  • acquisition trafic
  • retargeting
  • marketing automation
  • Lemlist

Marie Rousseau

Located in Angers

€800/day

Consultant CRM & Marketing Automation

1 recommendation
  • CRM
  • Automatisation Marketing
  • Customer Journey
  • Email marketing
  • Gestion de projet technique
  • Gestion de campagnes
  • Intégration web
  • Création de Persona
  • Formation webmarketing
  • Salesforce
  • Transformation digitale
  • Stratégie webmarketing
  • Webmarketing
  • Génération de leads
  • Inbound marketing
  • marketing automation

This freelancer has confirmed full-time availability in the past 7 days.

Sarah Milles

Located in Marseille

€450/day

UX designer/ UX researcher

  • User Experience Design
  • ergonomie
  • recherche utilisateurs
  • User Research
  • Transformation digitale
  • Customer Journey
  • Responsive design
  • Figma
  • Planning stratégique
  • Data visualisation
  • Architecture web
  • Anglais
  • Adobe Photoshop
  • Adobe Illustrator
  • digital
  • Marketing digital
  • ux
  • Design interactif
  • Stratégie numérique
  • Sketch
  • test
  • ergonome
  • User Testing
  • Mobile Design
  • Data science
  • UX Research
  • UX Design
  • ux designer
  • trustpilot
  • Content Square
  • Google Analytics
  • data analyse

Laura Mondoloni

Located in Paris

€750/day

Senior Product Manager

2 recommendations
  • Discovery
  • User Research
  • Analyse de données
  • Business analysis
  • User Testing
  • Vision & Roadmap
  • Customer Journey
  • Scrum
  • product management
  • lean startup

Gabrielle Tanneau

Located in Lyon

€500/day

UX-UI designer • Facilitatrice

1 recommendation
  • User Experience Design
  • User Interface Design
  • Design Thinking
  • Adobe Creative Suite
  • Community management
  • Customer Journey
  • Management d'équipe
  • Graphisme
  • Charte graphique
  • User Research
  • User Testing
  • Réseaux sociaux
  • Webdesign
  • Wordpress
  • Product management
  • Design
  • Design produit
  • Kanban
  • slack
  • Asana
  • Organisation
  • Brainstorming
  • Team building
  • ateliers
  • Anglais
  • Coaching

Maeliza Seymour

Located in Paris

€722/day

Senior Product Manager - Data/SaaS

93  views
  • Méthode agile
  • Hypothesis-driven development
  • Gestion de projet
  • Customer Journey
  • python
  • Data science
  • Planning stratégique
  • Développement produit
  • Scrum

Chloe Robles

Located in Paris

€350/day

Construction et optimisation du service client

47  views
  • Service client
  • Rédaction web
  • customer satisfaction
  • Réduction des coûts
  • Customer Journey
  • rédaction page FAQ
  • Language Teaching
  • English language skills
  • Teamwork
  • Translation
  • Spanish
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Traduction
  • Espagnol
  • Language Services
  • Salesforce.com
  • Anglais
  • Travail d'équipe
  • Office Administration
  • Start-up Environment
  • Organizational Effectiveness
  • Rédaction SEO
  • Rédaction de contenu

Caroline Chapel

Located in Nantes

€700/day

Formation & Conseil CX & Transformation Numérique

2 recommendations
  • User Experience Design
  • Design Thinking
  • User Interface Design
  • User Testing
  • Transformation digitale
  • Design produit
  • Customer Journey
  • Méthode agile
  • Stratégie webmarketing
  • Conseil
  • Product management
  • Atlassian JIRA
  • Canvas
  • Mobile first
  • Conception
  • Communication digitale
  • Conception rédaction
  • Ingénierie Pédagogique
  • Programme de Formation
  • Charte graphique
  • Design
  • Visual Design
  • Visual Perception
  • Google AdWords
  • Google Analytics
  • SEA
  • SEM
  • SEO
  • Brainstorming
  • Prototype
  • Formation
  • Coaching

Elvire Fotso

Located in Paris

€700/day

Marketing Manager Senior

180  views
  • Stratégie webmarketing
  • SEO
  • Marketing
  • Communication digitale
  • Product management
  • Customer Journey
  • Stratégie de positionnement
  • Business plan
  • Stratégie de communication
  • Stratégie de prix
  • Digital Marketing
  • RFP
  • Strategic Sourcing
  • Procurement
  • Project Management
  • Product Marketing
  • Market Analysis
  • Product Development
  • Relationship Marketing
  • Telecommunications
  • Gestion de projet
  • Responsable produit
  • Appareils mobiles
  • Télécommunications
  • Avant-vente
  • Conception de produit
  • Stratégie commerciale
  • Intégration
  • Stratégie de commercialisation
  • Stratégie marketing
  • Stratégie
  • Planification stratégique
  • Start-up
  • Planification commerciale
  • Consulting
  • Étude de marché
  • Analyse financière
  • Stratégie Go-to-Market
  • Gestion de la marque
  • Marketing de contenu
  • Marketing en ligne
  • Moteur de recherche Marketing (SEM)
  • Google Analytics
  • Negotiation
  • Contract Negotiation
  • Sourcing
  • Management
  • Négociations

This freelancer has confirmed part-time availability (3 days per week) in the past 7 days.

Part-time, 3 days per week

Melody A.

Located in Paris

€270/day

Customer Experience Consultant / Care Manager

  • Customer care
  • Customer Journey
  • Communication interne
  • Microsoft Office
  • CRM
  • Service client
  • Gestion de projet
  • satisfaction client
  • stratégie digitale
  • gestion de crise
  • Création de macro et de process
  • Analyse des flux financiers
  • Atlassian JIRA
  • business development
  • Expérience client
  • relation client
  • Fidélisation
  • Transformation digitale
  • optimisation processus
  • data marketing
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Automatisation
  • Google Analytics
  • Python
  • Zapier

This freelancer has confirmed full-time availability in the past 7 days.

Chantal Cahen

Located in Paris

€1,000/day

Consultante stratégie marketing / digitale

  • Stratégie de positionnement
  • Customer Journey
  • Branding
  • Marketing
  • Marketing de contenu
  • User Experience Design
  • Service client
  • Développement produit
  • CRM
  • Stratégie de communication
  • Planning stratégique
  • Stratégie d'entreprise
  • Stratégie webmarketing
  • Start-up
  • Brand content
  • Proposition de valeur
  • Go to market
  • Customer experience
  • Mentoring marketing
  • Transformation digitale

This freelancer has confirmed full-time availability in the past 7 days.

Lucas Bregeon

Located in Paris

€650/day

Expert Customer Success / Service client

2 recommendations
  • Experience client
  • Satisfaction Client
  • Service client
  • Management d'équipe
  • Customer Success
  • Customer Journey
  • Customer Care
  • Customer success manager
  • Customer support
  • Team Development
  • Sales
  • Retail
  • Gestion de projet
  • Formation
  • NPS
  • Transformation digitale
  • Fearless feedback
  • Anglais
  • Zendesk
  • Kaizen
  • Metabase
  • Camunda
  • Notion

Philippe I.

Located in L'Haÿ-les-Roses

€750/day

Consultant en stratégie digitale et CRM

60  views
  • CRM
  • Design Thinking
  • E-commerce
  • Customer Journey
  • Gestion de projet web
  • Team Management
  • Leadership
  • Customer Service
  • Sales
  • Direct Sales
  • Entrepreneurship
  • Performance Management
  • Strategy
  • Contact Centers
  • Customer Relations
  • Multi-channel Marketing
  • Change Management
  • Business Strategy
  • Project Management
  • Telecommunications
  • Customer Experience
  • Marketing Strategy
  • Account Management
  • Management Consulting
  • Digital Strategy
  • Management
  • Team Leadership
  • New Business Development
  • Gestion de la relation client (CRM)
  • Expérience client
  • UX
  • Gestion partenariat
  • Centre d’appel
  • Gestion d’équipe

This freelancer has confirmed full-time availability in the past 7 days.

Morgan Pezzo

Located in Lyon

€700/day

Facilitateur, Service/Business design, Stratégie

  • Design Sprint
  • Design Thinking
  • Customer Journey
  • Facilitation de processus
  • Entrepreneuriat
  • User Experience Design
  • User Research
  • Business development
  • Prise de parole en public
  • Start-up
  • Marketing
  • Stratégie d'entreprise
  • Gestion d'évènement
  • Gestion quotidienne d'une entreprise
  • Relations publiques
  • Co-creation
  • Evénementiel
  • Animation d'ateliers
  • Intelligence collective
  • User Testing
  • Prototype
  • Business design
  • Création d'entreprise
  • recherche utilisateurs
  • Ressources humaines
  • Service design
  • Service client
  • Hackathon
  • Incubateurs
  • accompagnement de start up
  • Lean startup
  • Accélérateurs
  • Innovation
  • Web3
  • NFT
  • Gaming

Alizée Chasse

Located in Metz

€375/day

💫 Growth Hacker, SEO & ASO 🔭 #ReadyToHelp

  • Growth hacking
  • User Experience Design
  • Acquisition trafic
  • Google Analytics
  • Analyse de données
  • Customer Journey
  • Etude marketing
  • Planning stratégique
  • Formation Réseaux Sociaux
  • Instagram Marketing
  • Email marketing
  • Inbound marketing
  • Facebook Marketing
  • Adobe Creative Suite
  • Rédaction web
  • Traffic Management
  • Google AdWords
  • Google AdSense
  • webmarketing
  • conversion
  • Scrum
  • CRM
  • GitHub
  • Big Data
  • Data visualisation
  • Database administration
  • Data mining
  • Python
  • SQL
  • SEO

This freelancer has confirmed full-time availability in the past 7 days.

Kenza Bencheqroun

Located in Paris

€480/day

CRM, Marketing Automation, Expérience client

15  views
New
  • CRM
  • Customer Journey
  • Stratégie d'acquisition
  • Fidélisation
  • Retention
  • Gestion de projet
  • Emailing
  • push notification
  • marketing automation
  • Conversion Rate Optimization
  • Lead nurturing
  • Accengage
  • Trello
  • JIRA
  • Power BI
  • Media Buying

Julien L.

Located in Paris

€500/day

UX,UI Designer / Prototypeur

102  views
  • Expérience utilisateur
  • Prototype
  • User Interface Design
  • Motion design
  • Customer Journey
  • Design produit
  • Illustration
  • Photographie
  • Adaptive Experience
  • Design interactif
  • Persona
  • Audit
  • Benchmarking
  • Axure
  • Adobe Creative Suite
  • Interaction Design
  • Design d'interface utilisateur
  • Axure RP
  • Design d’interface utilisateur
  • ergonomie
  • design de service
  • maquettes

Julien Guery

Located in Paris

€700/day

Consultant Innovation

1 recommendation
  • Design Thinking
  • Creative Problem Solving
  • Innovation
  • Conseil
  • Customer Journey
  • Transformation digitale
  • Etude de besoin
  • User Experience Design
  • Communication
  • Communication digitale
  • Stratégie webmarketing
  • etude de marché
  • stratégie commerciale
  • gestion de projet
  • benchmark
  • stratégie de positionnement
  • Planning stratégique
  • Veille concurrentielle
  • Stratégie marketing
  • Business Strategy
  • Marketing Strategy
  • Market Analysis
  • Partenariats stratégiques

This freelancer has confirmed full-time availability in the past 7 days.

Louzé Luiji

Located in Paris

€490/day

Trilingual Sales & Customer Success expert

1  views
New
  • customer success
  • Business development
  • Business plan
  • Business analysis
  • Commercial
  • Salesforce
  • customer service
  • Customer support
  • Customer Journey
  • Customer Loyalty/ Retention
  • SDR
  • Sales funnel
  • meddic
  • Commercial strategy

Jaime Aguilera Garcia

Located in Paris

€550/day

Product strategy

1 recommendation
New
  • Product management
  • Product strategy
  • Design Thinking
  • Project Management
  • Product development
  • User Research
  • No code
  • Innovation
  • Customer Journey
  • Brainstorming

Asma Guerna

Located in Toulouse

€347/day

Amazon FBA Expert/ PPC Ads/ Ranking / Branding

1 recommendation
New
  • expert amazon
  • amazon marketplace
  • Optimisation Amazon
  • SEO amazon
  • amazon marketing
  • amazon advertising
  • amazon ads
  • expédié par Amazon
  • FBA
  • Amazon Publicité
  • amazon seller central
  • fiche produit amazon
  • Amazon Seller
  • E-commerce
  • e-comm
  • PPC
  • google ads shopping
  • Advanced fiche produit amazon
  • account management
  • Customer Journey
  • Customer Loyalty/ Retention
  • customer service
  • Customer support

Stuti Dubey

Located in Paris

€1,150/day

Management Consulting - Business & Sustainability

15  views
  • Driving sustainability and climate related topics
  • Strategy
  • Management Consulting
  • Sustainable Development
  • Digital Transformation
  • English
  • Business intelligence
  • Business development
  • Business model
  • Corporate strategy
  • Finance sector
  • Customer Journey
  • Start-up
  • Lean startup
  • Commercial strategy
  • Business plan
  • Strategic planning
  • Positioning strategy
  • Market analysis
  • Communication strategy
  • benchmark studies
  • Needs analysis
  • Process facilitation
  • Individual Coaching

Robin Goodwin

Located in La Rochelle

€909/day

Performance Coach, Life Coach, Therapist

10  views
New
  • Coaching
  • Business development
  • Consulting
  • Product management
  • Team management
  • Strategic planning
  • Innovation
  • Individual Coaching
  • Change management
  • Product development
  • Customer Journey
  • Communication strategy
  • Brainstorming
  • Marketing
  • Product design
  • Co-development

Joan Herlinger

Located in Paris

€390/day

UX designer visuel et illustrateur

1 recommendation
  • User Experience Design
  • Concepteur visuel
  • Figma
  • English
  • UI Design
  • Illustration
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Creative Suite
  • Sketch
  • Graphisme
  • Infographique
  • Visual Design
  • UX Strategie
  • UI Web Design
  • Prototyping
  • Design Thinking
  • Agile method
  • Design Sprints
  • Product design
  • Customer Journey
  • Personas
  • Mobile design
  • Atomic Design
  • Artistic direction
  • Artistique Direction
  • Ergonomie
  • Invision
  • Material Design
  • Adobe XD
  • Social Listening
  • Anglais

David Phan

Located in Paris

€300/day

Full-stack Engineer + Solution Architect

13  views
  • React.js
  • GO
  • E-commerce
  • Shopify
  • Product management
  • JavaScript
  • HTML5
  • Node.js
  • PostgreSQL
  • MySQL
  • SQL
  • Typescript
  • product owner
  • Project Management
  • Customer Journey
  • User Experience Design
  • Webdesign
  • Design Thinking
  • Product design
  • CSS3
  • Software Craftsmanship
  • Amazon Web Services
  • Microsoft Azure
  • Google Analytics
  • Google cloud
  • On-Page optimization
  • Off-Page Optimization
  • SEO
  • Agile method
  • Test driven development

This freelancer has confirmed part-time availability (2 days per week) in the past 7 days.

Part-time, 2 days per week

Anne Chalain

Located in Angers

€350/day

Storyboarder & Illustratrice

1 recommendation
  • User Experience Design
  • Storyboard
  • Illustration
  • Dessin
  • Wireframing
  • Storytelling
  • Concept Art
  • Design Thinking
  • Responsive design
  • Customer Journey
  • Conception
  • Bande dessinée
  • User map
  • User Interface Design
  • Réseaux sociaux
  • Design Bannières
  • Adobe Photoshop
  • Communication visuelle
  • Design logo
  • User Testing
  • Méthode agile
  • Persona
  • Identité visuelle
  • Adobe After Effects
  • Sketch
  • Principle
  • Zeplin
  • CSS3
  • icons
  • pictogramme
  • coding
  • marketing
  • Transformation digitale
  • ux design

Ben Gautier

Located in Paris

€909/day

Product and strategy advisor

14  views
New
  • Product management
  • Product innovation
  • User Research
  • Growth strategy
  • Stakeholder management
  • Market analysis
  • Communication
  • Brainstorming
  • Customer Journey
  • Business model
  • Business analysis
  • Business plan
  • product owner
  • Product development
  • Fundraising

Juan Vargas

Located in Paris

€889/day

Product Manager | PMO senior

10  views
  • Desarrollo de producto
  • Planificación estratégica
  • Dirección de proyecto
  • Gestión de equipos
  • Metodología Agile
  • Design Thinking
  • User Research
  • Customer Journey
  • Brainstorming
  • Prototype
  • Méthode agile
  • Gestion de projet
  • Conduite du changement
  • Atlassian JIRA
  • Atlassian Confluence
  • Scrum
  • Kanban
  • story mapping
  • Product Ownership
  • Scrumban
  • backlog
  • Azure DevOps

This freelancer has confirmed full-time availability in the past 7 days.

Natacha Parmantier

Located in Paris

€400/day

Consultant Stratégie SEO et Marketing Digital

  • Servicio de atención al cliente
  • Redacción SEO
  • Social Media Strategist
  • Marketing Strategy
  • Digital Strategy
  • Zendesk
  • CRM
  • Traduction Espagnol Français
  • Traduction Allemand Français
  • commerce
  • Traduction Portugais Français
  • Traduction Français Anglais
  • tourisme
  • Redes sociales
  • Social Media
  • Community management
  • Ventas
  • Hospitality
  • Traduction Espagnol Anglais
  • Réseaux sociaux
  • Rédaction web
  • Traduction Anglais Français
  • Rédaction SEO
  • Communication digitale
  • Instagram
  • Traduction site web
  • Instagram Marketing
  • Facebook Marketing
  • User Interface
  • UX Writing
  • UX/UI
  • Commerce international
  • international
  • Marketing
  • Salesforce
  • Customer Journey
  • Customer Service
  • SEO
  • Digital Marketing

Franck Le Meur

Located in Paris

€2,000/day

Consultant Expert Healthtech

207  views
  • Santé
  • Business model
  • Planning stratégique
  • Transformation digitale
  • Business plan
  • Tech
  • CRM
  • Management d'équipe
  • Big Data
  • Customer Journey

Cassandre B.

Located in Paris

€300/day

Community Manager Instagram ~ Luxe & Mode

131  views
  • Storytelling
  • Stratégie éditoriale
  • Rédaction
  • Rédaction web
  • Chinois
  • Réseaux sociaux
  • Instagram
  • Graphisme
  • Traduction Français Anglais
  • Traduction Anglais Français
  • Mode
  • Facebook Marketing
  • Instagram Marketing
  • Wordpress
  • Adobe Illustrator
  • Adobe InDesign
  • Marketing de contenu
  • Community management
  • Communication digitale
  • Stratégie de communication
  • Customer Journey
  • Edition
  • Relecture
  • aquarelle

This freelancer has confirmed full-time availability in the past 7 days.

Noemie Soulere

Located in Lyon

€700/day

Consultante Digital Expérience Senior / PM / CRM

2 recommendations
  • User Experience Design
  • E-commerce
  • Gestion de projet web
  • Management d'équipe
  • Transformation digitale
  • Refonte écosystème digital
  • Benchmark
  • Spécifications fonctionnelles
  • AMOA
  • Scrum
  • customer journey
  • recette fonctionnelle
  • a/b testing
  • roadmap
  • customer experience
  • User Testing
  • Design Thinking
  • Parcours utilisateur
  • Conseil
  • Kanban
  • PMO
  • Coordination transverse
  • POC
  • product owner
  • Hubspot
  • Drupal
  • Wordpress

Aurélie Berte

Located in Paris

€850/day

Change - Lean - Gestion de projet - Formation

  • Gestion de projet
  • Lean management
  • Conduite du changement
  • Amélioration continue
  • Formation
  • Facilitation de processus
  • Stratégie d'entreprise
  • Méthode agile
  • CRM
  • Microsoft Power BI
  • AM
  • Stratégie commerciale
  • Customer Journey
  • Réponse à appel d'offre
  • Microsoft Office
  • Management d'équipe
  • Service client
  • chef de projet
  • coaching
  • audit
  • business plan
  • Intelligence collective
  • Scrum