About Rom
Je suis un professionnel responsable avec une attitude positive accompagnée d'un fort désir de réussir, avec plus de 20 ans d'expériences professionnelles différentes dans des entreprises Françaises et internationales.
J'ai l'envie et la capacité de travailler en équipe, une aisance relationnelle et éditoriale, le sens de l'organisation, de la rigueur, une force de proposition, la capacité d'adaptation, l'autonomie, le sens des priorités et des responsabilités.
Je suis actuellement à la recherche de nouvelles opportunités de travail dans un environnement stimulant avec de nouveaux défis.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Argentat (up to 20km), Tulle (up to 20km)
Experience
- CONCENTRIXTechnical Support EngineerJuly 2022 - Today (3 years and 11 months)3303 N Mississippi Ave #500, Portland, OR 97227, USAMicrosoft Team Device & Deployment Taking care of user technical issues on the French & English speaking perimeter on a Microsoft environment (Windows 7 to 11 & Windows Server 2008 R2 to 2022):- Windows Activation and Licensing issues- Windows Installation and Configuration issues- Installing and troubleshooting Windows Update & Upgrade- Adding Role and Features on server issues- Administration and management of Bitlocker & MBAM ...
- Cerfrance CorrèzeSupport Desk TechnicianMarch 2021 - March 2022 (1 year)19000 Tulle, FranceBased in Tulle, moving and doing customer support in Uzerche, Brive, Argentat, Ussel, Objat, Egletons & Merlines 4 days per month (120 users) Migrating my Market Units from Win7 to WinX Win PXE & Kace building, configuration, distribution & follow-up of all PCs Administrating AD, ESET, Kace, Avaya, Mailinblack, Exchange & Printers
- IntuitSenior Service Desk SpecialistAugust 2018 - February 2019 (6 months)Paris, FrancePC and Apple ghosting, configuring, following-up using LANDesk Creating, managing and closing tickets after reporting in the knowledge management base in the good respect of the procedures and the commitments of service in ServiceNow Administrating AD, DHCP, Office365, Bluejeans, Exchange, Avaya, DUO and printers Managing Iphone, Android & Orange fleet on Air Watch MDM Training for new hires and writing of internal softwares installation procedures Ordering, configuring, installing and promoting Virtual Tech Kiosk in order to let users get helped remotely whenever I'm not available by just touching a screen (laptop controlled through KVM) Helping the Network team to configure Wifi AP, Video Conferences (BJ) & Core Switches firmware upgrades and complete change of the 2 Network Racks & installation of Secured Badges & CCTV
Recommendations
Be the first to recommend Rom
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Technicien Support Informatique (TSI), CommunicationUniversité Paris X Nanterre2000Technicien Support Informatique (TSI), Communication
- Computer Systems Networking and TelecommunicationsPôle Universitaire Léonard de VinciComputer Systems Networking and Telecommunications
Skill set (39)
Categories
- Other