Description

Self-motivated and results-driven professional with a meticulous

approach and open to new challenges. Seeking to contribute to a

dynamic organization where I can enhance my expertise in IT

infrastructure, system administration and can advance professionally.

Holds a Master’s degree in International Management, combining

technical aptitude with a global business perspective to support

operational excellence.

Industry field of expertise

Languages

English
Native or bilingual
French
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Freelance
Data center Technician
DIGITAL AND IT
September 2025 - Today (9 months)
Paris, France
Install, rack, stack, and cable servers, storage, and networking equipment.

Perform routine hardware checks, monitoring, and preventive maintenance.

Assist with troubleshooting and replacing failed hardware components.

Support operating system and firmware upgrades under supervision.

Monitor environmental factors (temperature, power, cooling, alarms).

Maintain documentation of equipment, cabling, and incidents.

Ensure compliance with security and safety standards.

Provide hands-on support for remote engineering teams.
Troubleshooting IT support
French info tech
IT field Support Technician
DIGITAL AND IT
June 2023 - September 2025 (2 years and 3 months)
Paris, France
Performed hardware repairs and maintenance
including PSU replacements, motherboard assembly, CPU installation, and component cleaning

Repaired computer systems and resolved hardware issues by performing memory and storage replacements to restore system functionality

Assisted in physically installing and connecting
network switches, routers ensuring proper placement, cabling, and labeling

Assisted remote engineers by establishing SSH/Telnet connections using PuTTY

Maintained accurate records of hardware issues,
repairs, and asset details, ensuring accountability and smooth workflow across the team

Trained end-users on IT best practices and ensured adherence to security policies.

Knowledge in networking cables and basic network setup, including installation and organization of Ethernet and Fibre cable connections
Free Freelancing
Field Service Technician
July 2020 - May 2023 (2 years and 10 months)
Paris, France
Assisted clients with complex technical queries and issues Maintained documentations of queries, issues, work methods and resolutions.

Installed, configured, and maintained desktops,
laptops, and peripheral devices to ensure reliable
performance

Performed system upgrades and component
replacements to improve efficiency

Collaborated with vendors and suppliers for warranty claims, part replacements, and new hardware procurement

Established and maintained Ethernet network
connections for small-scale environments, ensuring seamless integration of computers, printers, and scanners for efficient workflow.

Configured BIOS boot order settings to support OS installations, troubleshooting, and system recovery.
customer service

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Masters BAC+5 RNCP accrédité
Collège de paris
2020

Other

Richard P.

Data Analyst | SQL | Power BI | Dashboard & Report

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