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Mieke Heynen

Virtual assistant Shopify customer care

Remote from General Luna

  • 9.78251
  • 126.157
New
Propose a project The project will only begin when you accept Mieke's quote.
Propose a project The project will only begin when you accept Mieke's quote.

Location and geographical scope

Location
General Luna, Philippines
Remote only
Works remotely most of the time

Preferences

Project length
≥ 6 months
Business sector
  • Cosmetics & Fashion
  • E-commerce
  • Small Retail
  • Travel & Tourism
Company size
  • 2 - 10 people
  • 11 - 49 people

Verifications

Languages

Categories

Skills (7)

Mieke in a few words

Hi there,

My name is Mieke, I grew up in the Netherlands but I've been living and working abroad for the last 3 years so my daily tongue is English. I'm a work enthusiast, eager to learn new things and achieve goals.

I work with Shopify, Freshdesk, Monday, Gmail, and Slack. I'm handling the customer service of different e-commerce shops. I became passionate about this line of work and I'm able to use customer feedback to create the best customer service experience for your company.

My work history is mainly in the hair industry, working as a hairdresser for 12 years has given me a lot of experience in serving customers and working with people, putting customers' needs first.
In my job as a hairdresser, I managed the company's blog and its social media, writing articles about the latest trends, products, and new innovations. I've worked with MailChimp to create their email marketing campaigns.

If you would like to know more about me and how I could be of use to your company don't be shy to contact me.

Portfolio

Portfolio only available to registered users

Experience

Luspada

E-commerce

Customer service agent

April 2021 - Today

I take care of the customer service of 5 webshops. I handle refunds, resends, customer issues, and contact with the team of suppliers.

By francis

Health, Wellness & Fitness

Senior Hairdresser

Horst, The Netherlands

June 2008 - March 2018

Star colorist, social media manager

External recommendations

Check out Mieke's recommendations

Education

Certifications