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Héliot PerroquinHP

Héliot Perroquin

GTM Customer Experience & Employee service Advisor

€350/day
Nantes, FR
8-15 years

Average response time: 1 hour

About Héliot

As a senior sales professional with over a decade of experience in the software industry, I have successfully navigated startups, scale-ups, and corporations with significant vendors.

My career is marked by innovative and strategic thinking, driving digital transformation across organisations of various sizes. Known for my energetic and creative approach, I bring enthusiasm to my work, consistently applying methodology and discipline to achieve outstanding results.

I'm passionate about the future state of Web3 #Blockchain #AI #Big Data #OpenSource #E-commerce
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

  • German

    Conversational

Remote only
Primarily works remotely

Experience

  • PremiumPlus
    CX consultant
    April 2025 - Today (1 year and 3 months)
    I am in charge of developing GTM for the French-speaking market, positioning Premium Plus as a strong premier partner for Zendesk.
    Zendesk Go-to-market Strategy CX Artificial Intelligence (AI)
  • FRESHWORKS
    Senior Account Executive
    November 2022 - Today (3 years and 8 months)
    Berlin, Germany
    Grow the new business for all products & verticals in Benelux & Eastern Europe. Developed and onboarded new channel partner for the region. Performed demonstration and answered RFX's.
    Impact figures:
    FY24: 106% achievement - Sales Target 520k€ - FY23: 97% achievement - Sales Target 460k€
  • Axel Springer (Ladenzeile)
    E-commerce Consultant
    July 2021 - October 2022 (1 year and 3 months)
    Berlin, Germany
    Led the global French market operations, margin and revenue.
    Impact figures:
    FY21: managed > 1 million euros in revenue Key partners: AWS, Rakuten, Cdiscount, Veepee and international brand like Nike, Adidas

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Education

  • Master's degree
    INSEEC Graduate School of Management
    Master's degree
  • Business Administration
    University of Nantes, Bachelor of
    Business Administration

Certifications

  • Zendesk
    Zendesk
    2025
    Zendesk

Skill set

Categories