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Chourak LeïlaCL

Chourak Leïla

Customer success manager / Business Analyst

€200/day
Caen, FR
8-15 years

Average response time: 1 hour

About Chourak

Bonjour je suis Leila !
Auparavant, j’étais consultante dans le secteur de l’analyse de donnée pour lequel j’ai su apporter satisfaction aux demandes des clients par la réalisation de tableau de bord, suivi des indicateurs, mise en place des présentations du suivi de projet pour les différents comités. Mes outils de prédilection ont été Microsoft 365 et tableau.
Maintenant, je souhaite allier mes expériences professionnelles acquises durant ces dernières années qui sont l’analyse de donnée, le marketing, la vente et les métiers d’accueil afin d’apporter la meilleure expérience client possible.

Hello I'm Leila.
Previously, I was in the data analysis sector as a consultant, for which I was able to satisfy customer requests by creating dashboards, monitoring indicators, setting up project monitoring presentations for different committees. My go-to tools have been Microsoft 365 and Tableau.
Now, I want to combine my professional experiences acquired over the past few years, which are data analysis, marketing, sales and hospitality professions in order to provide the best possible customer experience.

  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • SII CONCATEL
    PMO analyst
    CONSULTING AND AUDITS
    December 2021 - March 2022 (3 months)
    Caen, France
    Updating Dashboards, monitoring indicators, Automation of files,
    Creation of supports and reports for committees, detection of
    errors/inconsistences in data, poject management.
    Microsoft Excel
  • Mydral
    Data Analyst
    CONSULTING AND AUDITS
    April 2020 - September 2020 (5 months)
    Paris, Ile-de-France, France
    Project management Tableau and Knime software training Dashboard creation Consultant
    Tableau software Knime
  • Wektoo
    Data Analyst
    RETAIL (LARGE RETAILERS)
    October 2018 - September 2019 (11 months)
    Région de Caen, France
    Wektoo, the Intelligent Assistant for checking expiry dates. It provides daily the relevant list of products that are about to expire.
    ► ► My missions:
    ► First part - Benchmark - Watchfulness - Multi-channel campaign management via CRM (Agile CRM) - Analysis of campaigns on Python and CRM - Proposals for acquisition strategies
    ► Second part - Monitoring and analysis of social networks (Facebook, Youtube) - Creation of positions for social networks - Implementation of the network management platform - Monitoring and analysis of the site (Google analytics, heatmap) - Implementation of the DGMP - Adwords campaign tracking - Participation in the creation of the new website
    Start-up

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Education

  • Bootcamp
    Ironhack
    2019
    Main subjects: Data cleaning, Webscraping, Descriptive Statistics, Data visualization, Machine learning, Deep learning, NLP.
  • Bachelor Business Development Manager
    Groupe AIFCC
    2018
    Marketing, Sales Organisation, Prospecting and Negotiation

Skill set

Categories