About Benoit
Fort de 6 ans d'expérience dans des entreprises à forte croissance souhaitant révolutionner leur secteur (PayFit, Check & Visit, Datananas), j'accompagne des entrepreneurs et entreprises sur la gestion et le management de la relation client (Support, Service, Operations, Success, Account Management) :
- Améliorations des opérations
- Améliorations de l'expérience client
- Recrutement
French
Native or bilingual
Can work on-site
Rennes (up to 50km), Paris (up to 10km)
Experience
- CHECK & VISITHead of Customer ServiceOctober 2022 - Today (3 years and 8 months)France
- JFM Equipement de chantierStrategic Project ManagerJune 2022 - September 2022 (3 months)
- PayFit FranceCustomer Service and OperationsSOFTWARE PUBLISHINGMay 2019 - April 2022 (2 years and 11 months)Paris, France- Senior Lead, Customer Experience (6 months)- Director, Customer Operations (19 months)- Lead, Customer Care (9 months)
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Education
- Master - Management en Stratégie DigitaleAudencia Business School2017Master 2 - Management en Stratégie Digitale