Description

Vous passez trop de temps à répondre à vos emails, DM et demandes clients ? C'est du temps pris sur votre création de contenu, vos formations, votre business.

Je prends en charge votre service client de A à Z : réponses aux emails, gestion des messages, suivi des demandes, traitement des réclamations.

Mon objectif : que vos clients soient bien traités et que vous n'ayez plus à y penser.

Disponible en forfait mensuel ou à la mission. Réponse rapide, travail sérieux.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Freelance
FREELANCER
January 2024 - Today (2 years and 6 months)
France
Data annotation (text, image, audio – niveau général)
Content labeling & classification, data quality control
Administrative and commercial assistance for entrepreneurs, freelancers and SMEs Search for qualified prospects (LinkedIn, databases, Google)
Management and response to messages (email, LinkedIn, Instagram)
Customer relationship follow-up and CRM updates
Data organisation and reporting via Google Sheets
Gestion administrative Gestion d'emails Gestion de la relation client (CRM) support client Gestion back office
AXA
SALES ADVISOR
December 2024 - September 2025 (9 months)
France
Sales car, house, healthy, medical insurance products
Customer needs analysis
Negociation of insurance contract
Monitoring of files and management of my clients' contracts
VISA
WORKING HOLIDAYS
January 2024 - December 2024 (11 months)
Australia
Discovery of the country and its culture Improvement of my English proficiency Worked in an event management company (5 months) Worked on a flower and salad farm (2 months)