Selma Maadadi

Provided administrative support to optimize operational processes. Managed vehicle data entry and updated CRM records for accuracy. Addressed customer inquiries and resolved issues efficiently, contributing to improved satisfaction.

Assisted clients with energy contracts and services, ensuring a focus on customer satisfaction. Analyzed customer feedback to identify opportunities for service improvements. Conducted data entry and maintained customer records in internal systems.

Assisted with administrative tasks, including invoicing and reporting. Ensured accurate data entry in hotel software and provided upselling opportunities to enhance guest experience. Managed reservations, check-ins/check-outs, and customer inquiries to ensure smooth operations.