About Selma
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Experience
- CARDOME AUTOMOTIVE SLBack-Office & Customer Support SpecialistJanuary 2025 - March 2025 (2 months)SpainProvided administrative support to optimize operational processes. Managed vehicle data entry and updated CRM records for accuracy. Addressed customer inquiries and resolved issues efficiently, contributing to improved satisfaction.
- Hello WattSales Consultant & Customer SupportNovember 2024 - January 2025 (2 months)Valencia, SpainAssisted clients with energy contracts and services, ensuring a focus on customer satisfaction. Analyzed customer feedback to identify opportunities for service improvements. Conducted data entry and maintained customer records in internal systems.
- Bahia HotelHotel Receptionist & Administrative AssistantMarch 2024 - October 2024 (7 months)Villeneuve-Loubet, FranceAssisted with administrative tasks, including invoicing and reporting. Ensured accurate data entry in hotel software and provided upselling opportunities to enhance guest experience. Managed reservations, check-ins/check-outs, and customer inquiries to ensure smooth operations.
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Education
- Diploma in SalesCOMNICIA2021Diploma in Sales