About Ralph
Franco-anglais, avec un profil data, marketing, et gestion de projet. Plus de 7 ans d’expérience dans des startups internationaux, en passant par Product Owner chez Veepee et Voyages Pirates, Project Manager chez Swile, ou encore Growth Hacker chez Zendesk.
Véritable as de l'automatisation en tout genre, s'il y a un pattern dans la data ou dans les process, je le répère pour l'automatiser et être plus efficient. Plutôt spécialiste pour les marketplaces e-commerce, j'ai des connaissances et compétences pour la plupart des départements opérationnels (Marketing, Backend, Frontend, Sales).
Je travaille mieux dans un cadre flexible. Si vous avez un objectif clair et précis, et avec les limites, je sais hacker mon chemin jusqu'à y arriver.
English
Native or bilingual
French
Native or bilingual
German
Conversational
Spanish
Basic
Remote only
Primarily works remotely
Experience
- CINCHONAOperations ManagerE-COMMERCEApril 2022 - December 2022 (9 months)Londres, United KingdomCinchona, an Amazon roll-up business, acquires FBA private label brands and operates them under one roof, using its expertise and resources to scale them into highly profitable brands.As an Operations Manager, my role was to implement and manage systems:⚙️ Managing the whole integration of an ERP (Brightpearl) to connect sales channels (Shopify, Amazon, eBay), the WMS (Mintsoft), the CRM (Klaviyo), Finance (Xero), the production management (Anvyl).🌐 Helping with creating a new website by migrating data from an outdated CMS to Shopify (Matrixify) and mapping catalogs (Google Shopping, Facebook), pixels, and maintaining SEO rankings💬 Managing domains, emails, and messaging system forwarding rule settings to improve the ticketing system (Zendesk) for a multi-brand customer service experience📁 Managing the file management (Sharepoint), workspace console (Google), and migrating accounts🔒 Managing the internal security (Password management, VPN, 2FA with VoIP)📊 Enabling access to unstructured data on local servers💸 Cutting costs by deleting or changing the tools used
- CINCHONASupply Chain AnalystLOGISTICS AND SUPPLY CHAINMarch 2021 - August 2022 (1 year and 5 months)London, England, United KingdomCinchona, an Amazon roll-up business, acquires FBA private label brands and operates them under one roof, using its expertise and resources to scale them into highly profitable brands.As a Supply Chain Analyst, my role was managing the global supply chain:🏭 Sourcing products and RFQs with Chinese & UK suppliers, sample checks, placing purchase orders, and assisting with NPD📝 Organising the inspections & AQLs and tendering Freight Forwarders to organise delivery🛳️ Reducing costs by playing with HS codes, transport type, FCL or LCL, and Amazon AGL services📦 Organising ASNs with multiple 3PLs and co-packers and managing stock (FIFO)🚦 Demand Planning for D2C sales channels and Amazon FBA & FBM (Just in time) with a traffic light system for 250+ SKUs🚚 Organising domestic and international replenishments of each warehouse and fulfillment center with couriers♻️ Reconciling excess/damaged/lost stock variations and donating to local charities📈 Building forecasting models with many variables (MOQs, expiry dates, rate of sale per market, lead times, seasonality, components and bundles, price breaks, subscriptions)⚙️ Building a PIM mastersheet for the tracking of CoGS per SKU🦾 Automating reporting for sales and supply
- SwileOperations Project ManagerENTERTAINMENT AND LEISUREAugust 2020 - January 2021 (5 months)Paris, Île-de-France, FranceSwile (Smile at Work) - a French unicorn company 🦄 - offers a smart debit card and an app for employee engagement (Benefits and Rewards: meal vouchers, gift vouchers, holiday vouchers).As an Operations Project Manager, my role was to manage the global merchant eligibility network:🏳️ Building a merchant algorithm for real-time whitelisting and blacklisting of transactions🎁 Auto-selecting the appropriate wallet depending on the type of purchase (meal voucher or gift voucher)💳 Partnering with Treezor, Mastercard, the CNTR and connecting to public databases via APIs for matching patterns and keywords
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Education
- MScIAE Montpellier2015This specialization offers expertise in both IT and marketing management. With an IT background, the goal is to train students about the issues and the use of these technologies in the field of marketing. Graduates are suitable for positions such as project manager & IT consultant. Degree done as an apprenticeship
- MScIAE Montpellier2014The purpose of this Master's degree is to provide expertise for managing marketing projects. Graduates are suitable for positions such as project manager, designer and manager of multimedia products. Degree done as an apprenticeship Ranked 1st of 50 students