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Henri Chabrand

Senior Product Manager • SaaS • API & Integrations

Can work in or around Paris, Lyon, Bordeaux, Montreuil, Nantes

  • 48.86
  • 2.3413
Propose a project The project will begin once you accept Henri's quote.
Propose a project The project will begin once you accept Henri's quote.

Location and workplace preferences

Location
Paris, France
Can work onsite in your office in
  • around Paris 1er Arrondissement and 50km
  • Around Lyon and 100km
  • Around Bordeaux and 100km
  • Around Montreuil and 100km
  • Around Nantes and 100km

Preferences

Project length
  • ≤ 1 week
  • ≤ 1 month
  • Between 1-3 months
  • Between 3-6 months
  • ≥ 6 months
Business sector
  • Software Publishing
  • Tech
  • Digital & IT
  • Consulting & Audits
  • Internet of Things (IoT)
+3 autres
Company size
  • 1 person
  • 2-10 people
  • 11 - 49 people
  • 50 - 249 people
  • 250 - 999 people
+2 autres

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

Categories

Skills (50)

Henri in a few words

After 5 years in the product space, including 3 years at Aircall as Senior Product Manager, I've grown expertise in the SaaS ecosystem – I fully understand the challenges of B2B products, as well as mastering their growth, activation and retention levers.

Expert in Integration and API – here are the top partners I’ve worked with:
Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Front, Freshdesk, Help Scout, Slack, Zapier, PieSync, Segment, Shopify, TypeForm

I've led the development of a wide range of products (see portfolio 👇), from the creation of new product line to the implementation of new functionalities of existing one – I work on all or part of the product lifecycle:

DISCOVERY
▸ User interview
▸ Competition analysis
▸ Data analysis / Tracking

STRATEGY
▸ Roadmap
▸ Stakeholders alignment
▸ Product vision

VALIDATION
▸ Personas / User journey
▸ Wireframe / Mockups / Prototype
▸ User test / Usability test

DELIVERY
▸ Specification
▸ User Stories / Acceptance Criteria
▸ Product Owner / Scrum Master

GO-TO-MARKET
▸ Rollout strategy
▸ Marketing strategy

I work in close collaboration with the different business units, designers, product managers, QA, and technical teams – adapting to the current organization or sharing my own experience in start-ups and scale-ups.


All collaboration starts with a discovery call to better understand your needs and define with you the best mission set up to reach your goals.



Toolbox
Figma, Sketch, JIRA Atlassian, Trello, Amplitude, Looker, Intercom, ProductBoard, Notion

Portfolio

Portfolio is only available to registered users

Experience

Livestorm

Software Publishing

Senior Product Manager  - As a freelancer

Paris, Île-de-France, France

July 2020 - Today (2 years and 3 months)

Leading Livestorm’s integrations and public API implementation.

Aircall - Aircall

Software Publishing

Senior Product Manager

Paris Area, France

January 2017 - July 2020 (3 years and 6 months)

  • Developed a robust product strategy for Aircall's integrations: our main acquisition and retention engine
  • Leading product roadmap definition for other core products: caller insights, contact synchronization, and Aircall's future messaging product
  • Proven record of creating a vision for early-stage products based on competitive analysis and customer research
  • Ability to extract insights from complex data, and summarize effectively data-driven decisions to key stakeholders at multiple levels of the organization
  • Directed tough prioritization decisions by effectively balancing technical constraints to align with the company vision
  • Responsible for a cross-functional team of 15+ engineers, designers, data and QA engineers Partnered with the best SaaS services of our time: Intercom, HubSpot, Shopify, Typeform, Zapier, Slack, Salesforce, Pipedrive and 50 more.
Product management Product Strategy API integration User Research Product Discovery

Smartly AI

Software Publishing

Product Manager  - As a freelancer

Région de Paris, France

January 2016 - January 2017 (1 year)

  • Improved Smartly.ai SaaS platform through a deep understanding and empathy of our customers
  • Synthesized customer needs and gather requirements to develop new products
  • Engaged and worked closely with the engineering team to help determine the best technical implementation methods, as well as reasonable development schedule
  • Launched product chatbots and virtual assistant for most respected brands, including Orange, Group PSA and Neopost

European Space Agency

Aviation & Aerospace

Associate Product Manager | Developer  - As a freelancer

Région de Paris, France

January 2015 - January 2016 (1 year)

3 external recommendations

Check out Henri's recommendations

Education