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Nour DellageND

Nour Dellage

Consultant E-commerce | Shopify, Support Client &

€180/day
Agadir, MA
0-2 years

Average response time: 1 hour

About Nour

Bonjour,

Entrepreneur et créateur de marque, j'accompagne les entreprises e-commerce dans la gestion de leurs opérations quotidiennes, de leur relation client et de leurs besoins en sourcing au Maroc.

Après avoir créé et développé ma propre marque sur Shopify, j'ai acquis une expérience concrète dans la gestion des commandes, le support client, la coordination fournisseurs, le suivi de production et l'organisation des opérations au quotidien.

Je peux vous accompagner sur :

• Gestion du support client (emails, SAV, retours et remboursements)
• Administration et gestion de boutique Shopify
• Suivi des commandes et de la logistique
• Assistance administrative e-commerce
• Recherche de fournisseurs et d'ateliers au Maroc
• Coordination entre marques, fabricants et artisans
• Gestion de projets et suivi opérationnel

Mon objectif est simple : vous faire gagner du temps, fluidifier vos opérations et vous permettre de vous concentrer sur le développement de votre activité.

Basé au Maroc, je travaille à distance avec des entreprises françaises et internationales, en français comme en anglais.

Au plaisir d'échanger sur votre projet.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

  • Arabic

    Basic

Remote only
Primarily works remotely

Experience

  • Self-Employed
    Founder & Shopify Store Manager
    E-COMMERCE
    January 2024 - Today (2 years and 5 months)
    Created and launched an independent fashion brand through Shopify.

    Managed product listings, inventory, order processing, customer communications, and post-purchase support.

    Coordinated suppliers, workshops, and production partners while overseeing daily business operations.

    Handled customer inquiries, order tracking, and operational problem-solving to ensure a smooth customer experience.
  • HappyBlend
    Assistant Art Director
    LUXURY GOODS
    June 2023 - December 2023 (6 months)
    Paris, France
    Supported creative project management and operational coordination.

    Assisted in organizing photoshoots, managing project timelines, and coordinating with multiple stakeholders.

    Contributed to marketing initiatives while working in a fast-paced and deadline-driven environment.
  • Independent Freelance Projects
    Fashion Production & Supplier Coordinator
    FASHION AND COSMETICS
    January 2022 - Today (4 years and 5 months)
    Supported fashion brands with supplier sourcing, production coordination, and workshop identification in Morocco.

    Facilitated communication between brands, artisans, and manufacturers to ensure smooth project execution.

    Assisted with collection development, sourcing research, and production follow-up for international clients.

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Education

  • Bachelor's Degree in Fashion
    LISAA Paris Mode
    2023
    Bachelor's Degree in Fashion
  • Economic & Social Baccalaureate
    French High School of Agadir
    2020
    Economic & Social Baccalaureate

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