About Maud
French
Native or bilingual
English
Fluent
Spanish
Native or bilingual
Experience
- Excellence AttitudeTrainer, Facilitator and Executive CoachHUMAN RESOURCESJanuary 2012 - Today (14 years and 5 months)Barcelone, SpainAs a business consultant, I am specialized in training and coaching for management teams in different sectors but mainly in the selective retail, hospitality and service industry in general.Areas of expertise:Individual and group coachingLeadership and motivational management (certified Leadership Circle Profile by the Leadership Circle)Sales & customer service developmentMulticultural managementNon-violent communicationEmotional Intelligence and Self-ManagementFacilitating TTT and Group Training Facilitation
- LVMHRetail Manager SephoraFASHION AND COSMETICSJanuary 2002 - January 2010 (8 years)Barcelone, SpainSEPHORA: retail managerDIOR: HR & Employment branding ManagerGUERLAIN: HR assistant
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Education
- Master en RH & MarketingEDHEC Business School2002
Certifications
- Certification as a Professional Coach - program approved by the ICFLIDERHAZGO2020
- The Leadership Circle ProfileThe Leadership Circle2022