Louane Neuville

• · Portfolio Management: Managed a dedicated portfolio of 90+ regulated B2B accounts while providing strategic support to senior Managers on complex cases, ensuring high client retention and satisfaction.

• · Strategic Consulting: Advised clients on digital branding and online visibility, aligning bespoke web solutions with their specific business goals.

• · Compliance & Ethics: Adapted digital communication strategies to comply with strict legal and ethical standards for regulated professions (Lawyers, Notaries, Wealth Management Advisors, Brokers).

• · Client Onboarding & Training: Led end-to-end onboarding processes and conducted training webinars to ensure seamless product adoption and long-term engagement.

◦ · Conflict Resolution: Managed complex challenges with a solution-oriented approach, maintaining premium service standards across all managed accounts.