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Estelle G.EG

Estelle G.

Service client

€125/day
Paris, FR
3-7 years

Average response time: 1 hour

About Estelle

My daily motivation at work is being usefull for the company and give the best of myself. I am involved in order to deliver a qualitative task.
I always aim to a perfect verbal and written communication to interact clearly and professionally.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

  • Indonesian

    Basic

Remote only
Primarily works remotely

Experience

  • HomeExchange
    Customer support
    TRAVEL AND TOURISM
    November 2024 - Today (1 year and 7 months)
    To guarantee our members satisfaction through a quick and efficient resolution of their inquiries. Emergency inquiries or classic ones.
    Communication écrite English French Zendesk customer service
  • Guest Suite
    Répondre aux avis de nos clients en B to B
    E-COMMERCE
    July 2024 - Today (1 year and 10 months)
    Nantes, France
    Répondre de manière personnalisée aux avis clients récoltés par notre outil ou déposés de façon naturelle sur les plateformes dédiées. Offrir un accompagnement et une expertise aux entreprises concernant leur e-réputation.
    personnalisation Ecoute active Rédaction
  • Amezian Ou
    Support Administratif
    HEALTH AND WELLNESS
    November 2023 - October 2024 (11 months)
    Paris, France
    Support administratif pour un centre médical, traitement des emails patientes et réponse à leurs attentes, création de factures, mise en paiement et relances des impayés, réponse aux commentaires et messages privés sur les réseaux sociaux
    Communication empathie minutie Sens de l’organisation Facturation clients Onboarding

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Education

  • Master Marketing et Etudes de marché
    IAE Nantes
    2017
    Développement d'une stratégie markéting basée sur l'étude de son marché

Skill set

Categories

  • Other