About Enzo
Head of Innovation & Co-founder of The Customer Experience Agency. Passionate about leading CX projects through research and innovation. I have years of experience in CX projects across various sectors, and happy to chat and understand how I can help! Don't hesitate to contact me for big and small questions, from start-ups to large organisations.
Responsable de l'innovation et cofondateur de The Customer Experience Agency. Passionné par la conduite de projets CX par le biais de la recherche et de l'innovation. J'ai des années d'expérience dans les projets CX à travers divers secteurs, et je suis heureux de discuter et de comprendre comment je peux aider ! N'hésitez pas à me contacter pour toute question, petite ou grande, des start-ups aux grandes organisations.
French
Native or bilingual
English
Native or bilingual
Italian
Fluent
Spanish
Conversational
Can work on-site
Biarritz (up to 50km)
Experience
- The Customer Experience Agency (TCXA)Co-founder & Head of InnovationSeptember 2019 - Today (6 years and 9 months)Our mission is to design total customer experiences that are responsive to the user and the environment, able to shape-shift and renew themselves to remain relevant. We put research & innovation at the heart of our customer experience strategies to understand and leverage brand, market and audience insights. Named top 20 global Customer Experience consulting companies in 2021.
- Crazy about eggsInnovation & Sustainability ManagerSeptember 2021 - Today (4 years and 9 months)Amsterdam, NetherlandsCrazy About Eggs, the new egg brand where chicken and the environment are at the top of the priority list. We make 100% bio-circular eggs from the best farms. This means that our eggs are fair to the chicken, good for the environment, and healthy for you.
- Genuine WayBusiness ConsultantSeptember 2021 - February 2022 (5 months)Lugano, SwitzerlandGenuine Way is a Swiss service provider that specializes in developing and distributing software solutions dedicated to the European manufacturers in the food, fashion, cosmetics and design industries. Our tools utilize blockchain technology to certify authenticity and production quality of consumer goods, with a focus on the topics of environmental and social sustainability. Want to learn more about how we encourage sustainable brand practices through tech? Let's schedule a call!
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Education
- Master of Business Administration - MBA, Social and Environmental Responsibilities of OrganizationsUniversité Laval2021Master of Business Administration - MBA, Social and Environmental Responsibilities of Organizations
- Bachelor's degree, Business Administration and Management, GeneralAdelphi University2019Bachelor's degree, Business Administration and Management, General