Davy Aymard Litse

IT OPERATIONS ASSISTANT

World Food Programme (WFP), Field Office in Bria, Central African Republic

Key Responsibilities (not all-inclusive):

• System, Hardware, and Network Maintenance: Deployment, monitoring, and management of network infrastructure, execution of system protection tasks, maintenance of hardware including printers, and proactive troubleshooting to ensure optimal technology performance and reliability.

• Technology Reliability and Reporting: Monitoring system reliability, analyzing data, and generating accurate reports to recommend IT solutions for informed decision-making.

• Data Security: Implementing security protocols and access control to protect sensitive information.

• IT Support and Troubleshooting : Providing independent support, resolving technical queries, and escalating issues when necessary to deliver efficient IT assistance.

• User Training and Guidance: Delivering standard technical training to end-users on commonly used systems and tools to enhance staff productivity.

• Application Implementation: Coordinating the deployment of new applications to equip WFP staff with essential digital tools.

• Telecommunications Management : Coordinating the installation and maintenance of telecom systems and equipment to ensure optimal service delivery.

Key Responsibilities (not all-inclusive):

• Server and Network Infrastructure Management: Oversaw server management and the organization's network and telecommunications infrastructure.

• Technical and Security Compliance: Implemented and monitored technical, operational, and security procedures to ensure compliance and equipment protection.

• IT Equipment Installation and Configuration: Deployed and configured IT equipment, ensuring optimal integration and operation within the organization.

• IT and Telecom Systems Administration: Managed IT and telecommunications systems, ensuring their performance, availability, and security.

• Team Coordination : Leading an IT team to achieve individual and collective objectives while ensuring compliance with relevant policies.

• User Training and Technical Support: Designed and conducted training for users, providing technical support for effective use of organizational tools and technologies.

• Process Improvement : Enhancing IT methods and processes to support continuous service improvement.