Catharina Dember

Ensuring customer service BtoB to Nordic and Belgian strategic

accounts for a large British chemical group. Managing commercial and technical enquiries as well as complaints, liaising with the customers, management, production planning and technical services in different European countries.

Tracking sales against budget, forecasting sales and analyzing Nordic business.

Translation of web sites, e-commerce sites and SaaS localization for startups, scale-ups as well manufacturing industries and luxury brands. International SEO optimization and transcreation. Audit of web sites and applications. Study of food contact regulations in Sweden and Finland. Business administration of my company.

Key role (project management, business support and development) for a French importer of Swedish prefabricated houses. Interface between the Swedish Export Director and the French agents. Manage complex custom projects, from quotations to the acceptance by the customer. Responsible of the business and technical support in France, liaising with the technical services in Sweden. Responsible for the business development: problem solving, translations, information to the agents and potential customers, prepare commercial documents etc.