About Antoine
💼 Freelance B2B Sales & Customer Success Specialist
With 3+ years of experience managing full-cycle B2B sales and customer success in tech & SaaS environments, I support startups and scaleups in building structured, scalable revenue processes.
I’ve managed portfolios of over 100 clients, led CRM optimization (Pipedrive), improved customer onboarding, and generated +30% growth in client retention and deal closing rates.
Tools I master include Pipedrive, Lemlist, Notion, Zapier, and more. Bilingual in English and French, I work easily across international teams and am available for both strategic and operational missions.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Freelance B2B Sales OpsConsultantMarch 2022 - Today (4 years and 3 months)Paris, FranceFreelance mission focused on structuring and optimizing B2B sales operations for a growth consulting firm.Defined and streamlined lead qualification processesSupported outbound campaigns and CRM structuring (Pipedrive)Set up reporting and tracking dashboards to monitor sales activity and pipeline performanceCollaborated closely with sales and marketing teams to align messaging and prospectingTools: Pipedrive, Notion, Lemlist, Google Sheets👉 Focus: operational support, automation, and process design for early-stage sales teams
- MeltingSpotManager of Customer SuccessMarch 2020 - April 2022 (2 years and 1 month)Paris, France🔹 MeltingSpot / Askeet – CSM & SalesManaged full onboarding and support for 50+ B2B clientsSet up structured follow-ups and pipeline management in PipedriveLed outreach campaigns (emailing + calls), increasing conversion rate by 25%Provided product demos and account management for strategic customers
- Little WorkerSales / Chef de projetMarch 2019 - March 2020 (1 year)Paris, France🔹 Little Worker – Sales & Project ManagerQualified and closed inbound leads with a 40% signature rateOversaw deals ranging from 20k to 100k €, coordinating with technical and ops teamsImproved customer satisfaction through structured site visit processes
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Education
- Master 2 (M2), Marketing StratégiqueINSEEC2016Master 2 (M2), Marketing Stratégique
- DUT Gea, Comptabilité Marketing FinanceUniversité du Maine-Le Mans-Laval2011DUT Gea, Comptabilité Marketing Finance