Anouschka Hafs

Support our clients to fully switch to digital, and particularly in their customer front activities

- Direct-to-Consumer (D2C) & e-commerce approach

- Innovative customer experience (UX)

- New "sustainable" offers (second-hand market, C2C)

- Digital Operations

- Data & AI

- Developing Consulting skills (Problem identification and analysis, Benchmark, state of the Art, Production of deliverables, POC, formalize summary notes and reports for clients/managers, Conduct interviews, host workshops and work meetings)

- Building Expertise (Be pro-active, understand the ecosystem of the practice including market, challenges, players and offers, Broaden knowledge in several functional, sector-specific or technological domains, Share and capitalize on content)

- Contributing to the Business Development (Enhance the value of one's expertise in relation to client expectations, Develop quality relationships with client/practice teams, Contribute to the production of sales propositions and the commercial offer of the firm)

- Participating in People Development (sponsor new recruits, promote their integration into the firm) and in the firm's activities, both internal (recruitment, team work, etc.) and external (school relationships, events, etc.)