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Alla KarapetyanAK

Alla Karapetyan

E-commerce Operations & Growth Consultant for DTC

€190/day
Marseille, FR
8-15 years

Average response time: 1 hour

About Alla

E-commerce & Digital Operations Specialist with expertise in e-commerce, digital marketing, and operations optimization across US & EU markets. Proven track record in D2C marketing, SEO, SMM, Amazon, Shopify, and supply chain management. Skilled in leading cross-functional teams, optimizing workflows, and implementing scalable processes to enhance efficiency and profitability. Passionate about leveraging data-driven strategies to drive business growth and customer engagement.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Russian

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • blendSMART – Cosmetic Creations LLC
    Ecommerce Operations Manager
    June 2023 - Today (3 years and 1 month)
    Developed and executed data-driven digital marketing campaigns across social media, email, and paid media platforms to boost customer acquisition and retention. Managed Shopify and Amazon storefronts, ensuring optimized product listings, seamless navigation, and high converting checkout flows. Spearheaded multi-channel marketing strategies, driving traffic and enhancing brand visibility in competitive markets. Led cross-functional teams to implement automation tools, streamlining workflows and improving operational efficiency. Directed end-to-end product launch campaigns, including market research, promotional strategy, and post launch analysis.
    Sourcing Expo Customer Loyalty/ Retention Digital Marketing Email marketing
  • Skull Shaver UAE
    Market Development Manager
    May 2022 - January 2025 (2 years and 8 months)
    Established the UAE market from scratch, including the development of infrastructure, logistics, and legal compliance frameworks. Designed and executed region-specific digital marketing strategies, including localized SEO, SEM, and social media campaigns tailored to consumer behavior. Built and maintained strong partnerships with regional distributors and vendors, ensuring smooth supply chain management and market penetration.
    Ensured compliance with local regulations, including taxes and import/export laws, to facilitate seamless operations. Managed a multilingual team of 10, overseeing operations, marketing, and customer support functions. Coordinated content creation and distribution across local markets to maintain brand consistency.
    infrastructure project manager localization Corporate strategy E-commerce Instagram Marketing
  • Skull Shaver, LLC
    Ecommerce Business Development Manager, Remote
    August 2018 - January 2023 (4 years and 5 months)
    Directed the development of the EU market, managing logistics, compliance, and Shopify stores for five localized markets. Designed and executed multi-platform digital marketing campaigns, integrating social media, email, and paid advertising to achieve sales growth. Managed and synchronized content across Shopify stores and local marketplaces to ensure consistency and localization for diverse audiences. Collaborated with cross-functional teams to implement automated tools, improving operational efficiency and reducing manual workloads. Conducted in-depth competitor analysis and market research to identify growth opportunities. Led a multilingual customer support team of 10 members, enhancing customer satisfaction and retention.
    international expansion Facebook Marketing Shopify Process facilitation

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Education

  • Masters in Marketing
    Grenoble Graduate School of Business
    2013
    Masters in Marketing
  • Masters in Finance
    Université Jean Moulin Lyon III
    2010
    Masters in Finance

Skill set

Categories