About Zéphirine
French
Native or bilingual
English
Fluent
Spanish
Basic
Italian
Conversational
Chinese
Basic
Experience
- Self employedCoachFebruary 2024 - February 2026 (2 years)Paris, FranceSelf employed coach for family therapy.I help couples and families find communication strategies and a way out of disputes.
- ACT BEAUTYOperational & Strategic Director (Paris)LUXURY GOODSJanuary 2021 - January 2024 (3 years)Paris, France• Led the full operational merger of several entities into a unified, structured group with harmonized processes.• Direct management: 30 people – Cross-functional (Dev / QA / Purchasing / CSR / PM)• Oversaw global ERP deployment, standardizing workflows and improving cross site coordination.• Directed referencing and performance management for major Luxury Maisons.• Represented the company at 8+ international trade shows annually; delivered industry presentations.• Led recruitment, interviews, onboarding and talent development.• Managed Louis Vuitton, Coty Louboutin.• Led supplier integration for COTY, LVMH and THOM Group.• Drove revenue growth from €8M to €14.8M (+184% in 2 years).• Improved margin by 10% through product/cost optimization and supplier re alignment.• Stabilized supply chain performance after major crisis scenarios (materials, capacity, logistics).• Raised EcoVadis rating from Bronze to Platinum (89/100) in 2 years, placing the company in the top 1% of suppliers.• Reduced NCR below 1% through reinforced THG standards and supplier controls.• Secured 300+ product launches, ensuring on-time delivery for major clients.• Cut development and production lead-times by 30% across all categories.
- COSFIBEL PREMIUM (GPA GLOBAL)Senior Product Development & Industrial OperationsLUXURY GOODSJanuary 2016 - January 2020 (4 years)China• Led high-end product development for luxury clients, overseeing feasibility, costing, prototyping, color matching and industrial launch.• Managed a network of 15+ tier-1 Chinese factories, driving performance, compliance and THG quality standards.• Conducted factory audits (process, quality systems, social compliance) and qualified new suppliers.• Coordinated closely with European teams on risk anticipation, technical problem solving and validation of aesthetic requirements.• Managed Product Development for Chanel projects, ensuring flawless execution and alignment with Maison expectations.• Oversaw sourcing, timelines, negotiations and contingency plans for complex developments.• Provided on-site crisis management (color, plating, assembly, capacity) preventing launch delays.
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Education
- Certified Excellence CoachExcellence Coaching Academy2024Certified Excellence Coach
- Master's degree in management & business strategyESDES Business School2014Master's degree in management & business strategy