About Zalihata
French
Native or bilingual
English
Native or bilingual
Experience
- GLOVODesign Ops ManagerSOFTWARE PUBLISHINGSeptember 2022 - October 2023 (1 year and 1 month)Barcelona, SpainI improve consistency, coherence, quality, collaboration and fulfilment within the Design team.
- PayfitDesign Ops ManagerSOFTWARE PUBLISHINGAugust 2021 - September 2022 (1 year and 1 month)Paris, FranceI improve consistency, coherence, quality, collaboration and fulfilment within the Design team.
- Orange Business ServicesCoach Customer experience & User experience CX / UXJune 2017 - Today (9 years and 1 month)Paris Area, FranceI coach marketing and process teams to help them design a great customer and user experience. I use design thinking and agile tools.
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Education
- UX Design certification - Master's degreeGOBELINS, l'école de l'image2019Lean UX, agile UX, Design Thinking -Ergonomie et sciences cognitives : principes, fondamentaux, exemples -Benchmark, enquête, définition de la problématique et de la cible, réalisation des personas -Les principes de l'expérience digitale, définition d'un écosystème digital, cartographie d'expérience utilisateurs -Inventaire des contenus, architecture de l'information, arborescences -Phase de design d'interaction et prototypage -Sketchs, zonings, wireframes, prototypes -Les tests utilisateurs
- Certificat d'Aptitude au Professorat de l'Enseignement du Second degré (CAPES) Master's degreeRectorat de Créteil2014
Certifications
- Testapic niveau 1TESTAPIC2020
- Sprint Master et facilitationLe Laptop2024