About Younes
currently available
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km)
Experience
- RexelPerformance & Portfolio Manager - Transformation OfficeJanuary 2022 - April 2026 (4 years and 3 months)Support Group Chief Marketing & IT Officer (EXCOM Member) to monitor and make decisions on its scope (€100M budget, impacting 16 countries)
- Program Management (Rexel Easy Program): accelerate e-commerce revenue through better customer experience (Faster customer onboarding, accurate delivery details, new payment methods)
- Portfolio Management (€6M/year): collect country requests, assess feasibility, costs, and prioritize based on strategic impact
- PMO : Led strategic RFPs for IT development teams and CIAM solutions, improving cost efficiency, development velocity, and platform reliability (6 months process)
- Strategic delivery : Designed executive presentations synthesizing inputs from IT, product, and country teams into clear strategic narratives
- Seren (Insurance Startup)Cofounder & COOBANKING AND INSURANCEJanuary 2021 - January 2022 (1 year)Launched an embedded insurance enabling mobility and retail businesses to propose insurance within their sales journeys. €500K GWP within 6 months. Station F
- Product dev : Built end-to-end insurance distribution capabilities, including product design, API-based underwriting flows, policy issuance automation, and customer onboarding
- Partnerships : Secured partnerships with insurers (Wakam) and major mobility platforms (e.g., Bolt), onboarding taxi & VTC fleets and reaching
- Fundraising : Led fundraising strategy and investor relations, raising €200K and being incubated at Station F (HEC / 42 programs)
- Legal/Compliance : Led product, underwriting workflows, compliance (DDA) and claims processes, ensuring integration with insurer systems
- BearingPointManagement ConsultantCONSULTING AND AUDITSSeptember 2019 - September 2021 (2 years)Public Sector : IT Roadmap & Target Operating Model
- Assessment : Diagnosed current IT capabilities and pain points, aligning stakeholders across multiple departments
- Strategy : Design evolution scenarios and a 5-year IT transformation roadmap
- Transformation : Defined the Target Operating Model (governance, processes, roles, sourcing) to guide implementation
Insurance : Digitalization of the Service Desk + Deployment of ServiceNow- Transformation : Redesign Service Desk Target Operating Model, reducing resolution time and ticket volume
- Tool Implementation : Rolled out ServiceNow, chatbot, IVR and self-service workflows, cutting manual interventions
- Change Management : Led training programs, onboarding 200+ employees to new digital processes
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Education
- Master in ManagementUniversité Paris Dauphine2019
Certifications
- ITIL® Foundation Certificate in IT Service ManagementAXELOS Global Best Practice2019
- Certified SAFe® 5 AgilistSAFe by Scaled Agile, Inc.2020