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Yohann RollandYR

Yohann Rolland

Implementation Consultant

€700/day
Paimpol, FR
8-15 years

Average response time: 1 hour

About Yohann

I help organizations to successfully implement and optimize Didomi data privacy solutions by combining technical expertise with a strong understanding of global privacy regulations, including GDPR and CPRA. I provide implementation (via GTM and hardcoded) and end-to-end support (troubleshooting web, API, and mobile integrations) and resolve complex technical issues. My focus is on delivering secure, compliant, and efficient implementations that enable clients to meet regulatory requirements while maximizing their revenue.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Polish

    Basic

  • Ukrainian

    Basic

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • DIDOMI
    TECHNICAL SUPPORT ENGINEER
    TECH
    January 2024 - July 2026 (2 years and 6 months)
    • - Provide expert technical support for privacy software & compliance solutions.
    • - Assist clients with GDPR, CPRA, and other data protection regulations.
    • - Diagnose and resolve Web, API, and Mobile integration issues.
    • - Work closely with engineering & product teams to improve solutions.
    • - Deliver customer training & documentation for better user adoption.
    Data Privacy Compliance Implementation Problem solving
  • SMARTRECRUITERS
    TECHNICAL CONSULTANT
    August 2021 - July 2022 (11 months)
    • - Scope, design, build, and test scalable integrations utilizing various HRIS system APIs and data storage methodologies
    • - Provide support to Enterprise Sales with opportunity qualification, presentations, Proof of Concept presentations (POC), discovery and RFP responses.
    • - Lead the UAT process with clients to validate all test scripts for a successful go-live
    • - Directly consult with clients on best practices for implementing, testing, building, deploying and supporting software, SSO, APIs, system architecture and integration design
    • - Dedicated to delivering high-quality service and on-time, budget-aligned projects
    • - Worked with clients such as LinkedIn, Bosch, Domino's, Biogen
  • COGNIZANT
    TECHNICAL SUPPORT SPECIALIST
    May 2020 - August 2021 (1 year and 3 months)
    • • Hit and exceeded KPIs
    • - Provide level 2 and 3 support for integration issues
    • - Coordinate with support team and technical consultants
    • - Analyze, troubleshoot and implement code fixes to integration issues escalated by users until ticket closure
    • - Handle tickets within the agreed Service Levels & escalate to technical consultants as needed
    • - Communicate with clients and vendors to troubleshoot integration issues

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Education

  • DEVELOPER PROESSIONAL DEGREE
    AFPA DUNKERQUE
    2015
    DEVELOPER PROESSIONAL DEGREE

Skill set

Categories

  • Other