About Yasmine
Business Analyste et chef de projet CRM avec 8 ans d'expérience sur la technologie Salesforce. J'ai eu l'opportunité d'intervenir sur différents secteurs d'activité, dans des contextes internationaux. Du cadrage de besoin au support au déploiement, j'interviens auprès du métier, sur toutes les phases d'un projet de transformation (implémentation/rollout/évolution/maintenance).
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km), Marseille (up to 10km)
Experience
- Natixis CIBSenior Business AnalystBANKING AND INSURANCEFebruary 2024 - Today (2 years and 4 months)Paris, France
- Delivery lead on Portfolio Management stream during 1 PI of 3 months
- Coordinate Business analysts activities
- Product backlog monitoring
- Participation to agile ceremonies and reporting
- Monitoring of an Appexchange decommissionning project (Impact analysis,planification, tests and delivery)
- Responsible of a worldwide audit on users and licences management
- Functional POC on evolution topics (scoping, specification, execution, tests and user training)
- Delivery lead on Portfolio Management new Salesforce application project.
- AccentureSenior Business AnalystApril 2020 - September 2023 (3 years and 5 months)My missions:- Project Stream Lead - Implementation of the Service Cloud platform as part of a transformation program for a global biopharmaceutical company. 1 Core Model with rollout over 15 countries.- Project manager for non-profit organizations. Project portfolio of 143.5K euros- Implementation of Non-Profit Success Pack.
- DXC TechnologySenior Business Analyst - Team LeadMarch 2016 - April 2020 (4 years and 1 month)La Défense, FranceMy missions:- Implementation of Salesforce.com (Sales Cloud, Service Cloud) for a Belgian motoring organization providing roadside assistance, insurance, medical insurance and legal support throughout Belgium (member of the FIA and ARCEurope), in order to deliver a new digital CRM, Contract Management and Marketing Automation solution. Project Languages: English, French, Dutch Technical environment: Salesforce Service Cloud, Sales Cloud- Implementation of Pega 7.3 for a France-based international company that specialises in automotive financing and insurance, in order to deliver a new automated BPM solution with approval workflows management for top management and board of directors. Project Languages: English, French Technical environment: Pega 7.3 Case Management- Implementation of Community Cloud for a global multi-asset investor in order to deliver a client extranet. Project Languages: English Technical environment: Salesforce Community Cloud, Tableau- Implementation of an E-Learning platform for global asset management company with $1,008 billion in assets under management. Project Languages: French, English Technical environment: Salesforce Community Cloud, Appinium- Internal projects: Tender writing (Salesforce and Pega implementation projects) Capitalize and display trainings on various IT and project management topics Participate on employee incomers' onboarding
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Education
- Master's degree, International Business Management, HonoursINSEEC U.2015Master's degree, International Business Management, Honours
- Bachelor's degree, Economics & Business ManagementUniversité Paris Sud (Paris XI)2013Bachelor's degree, Economics & Business Management