About Yann
Online portfolio: yannkarl.com
Multi-lingual UX designer with 5 years of professional experience as E-commerce lead and project manager at a leading video game company - and 2 years of solving problems as operations manager at a fast-growing french unicorn. Today, I focus on helping you build easier and better experiences for your users using an extensive toolset of the design thinking method - from qualitative and quantitive research to a quick turnaround in prototyping of solutions.
UX designer avec 5 années d'experience en tant que lead E-commerce et chef de projet chez un grand nom du jeux vidéo - et 2 années à résoudre des problématiques et à dessiner des process chez une licorne de la French Tech, en tant qu'Operations manager. Je me concentre aujourd'hui sur l'élaboration de solution centrées utilisateur en utilisant les différents outils de la méthode design thinking - de la recherche au prototypage.
English
Native or bilingual
Arabic
Fluent
French
Native or bilingual
German
Fluent
Spanish
Basic
Can work on-site
Paris (up to 50km)
Experience
- FreelanceFreelance UX/UI DesignerNovember 2021 - Today (4 years and 7 months)Skillset:• User-centered design, UX research, information architecture, wireframing, prototyping.• Design Thinking Methodology, Agile framework.• Usability evaluation and site redesign.• Atomic design, visual design, user-interaction design.• Usability evaluation, site redesign. Tools and tech: Sketch, InVision, Figma, Zeplin, HTML, CSS.
- MeeroE-commerce Operations ManagerSeptember 2019 - August 2021 (1 year and 11 months)Paris, FranceResponsible for coordinating, costing, scoping, feasibility assessment and delivery of internal and client projects. Joined the start-up when it raised 230$ million. At the time, the biggest fundraising in French tech.• Participated in the global process setup for the E-commerce division as a standalone department• Organisation of photo shoots for various E-commerce clients in Fashion and FMCG industries (Carrefour, Balenciaga, Flannels, Musées de Paris, La Redoute, Catawiki)• Management and capacity planning of the E-commerce delivery team made up of producers, post-producers, partner acquisition specialists, quality experts• In charge of compliance with agreed client SLAs (booking times, deliverables etc.) and delivery on par with quality expectations• Continuous improvement of profitability and scalability KPIs (to lower acquisition, production, operational and post-production costs and limit monthly burn rate)• Creation of reporting and follow-up tools for the delivery and finance teams to monitor project completion Growth: Revenue x10 between 09/2019 and 07/2020
- UBISOFTWW PC digital Lead, E-commerceSeptember 2017 - September 2019 (2 years)Malmö, SwedenBuilding the bridge between digital distribution platform teams and business teams to serve gamers worldwide.•Cross-disciplinary position spanning Sales, analytics, UX/UI topics, project management and coordination.•Managing the e-commerce product catalog within Uplay PC client (digital distribution platform), main revenue and growth driver. x2 yoy growth•Definition of the promotional calendar and activity pertaining to digital e commerce sales•Sales forecast per store, per game instalment, week by week with a focus on digital markets•Development of projects to improve flows and synergy between distribution platform and e-commerce platform
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Education
- UX/UI Design BootcampIronhack2022UX/UI Design Bootcamp
- Master of ManagementIE Business School2015Master in Management, Digital business specialisation