Description

COO fractional pour structures en forte croissance, de 5 à 100 personnes.

Pendant six ans, j'ai co-construit Spark.do de zéro jusqu'à 4 millions d'euros de chiffre d'affaires annuel récurrent et 40 collaborateurs, en tant que cofondateur en charge de l'opérationnel. Je sais ce que signifie passer d'une structure de quelques personnes à une organisation qui doit se doter de processus, d'outils et de gouvernance sans perdre sa vitesse d'exécution.

Ce que je couvre

Opérations et organisation : structuration des processus internes, mise en place d'outils de pilotage, automatisation des tâches répétitives.

Finance : construction de la comptabilité analytique, gestion de la trésorerie, mise en place et suivi des BSPCE, organisation de rachats d'actions.

Ressources humaines : recrutement, structuration des équipes, politique de rémunération, gestion des sorties.

Commercial : participation directe à la négociation et au closing des comptes stratégiques, structuration du cycle de vente.

Systèmes et outils : construction d'un CRM depuis zéro, choix et déploiement d'outils no code (Make, Zapier, Airtable, Webflow, WeWeb), mise en place de tableaux de bord Metabase.

Missions types

Diagnostic et remise à plat de l'infrastructure opérationnelle d'une entreprise en croissance.

Recherche de product market fit pour une entreprise deeptech, à travers une démarche structurée d'entretiens et d'analyse.

Intervention COO ou Chief of Staff à temps partagé pour des dirigeants qui ont besoin d'un bras droit opérationnel sans recruter à temps plein.

Mise en place ou refonte d'un CRM et des processus commerciaux associés.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 10km)

Spark • Digital marketing agency
Co-founder / COO
DIGITAL AND IT
January 2019 - January 2025 (6 years)
Paris, France
Business
→ Co-led the company from inception to €4m ARR and 40 employees, with primary ownership over operations, human resources, delivery, finance structuring and internal systems.
→ Maintained EBITDA margins above industry standards through pricing discipline and operational efficiency.
→ Managed a dedicated 3-person sales team and personally led large deal pursuit, coordinating up to 10 stakeholders on complex RFPs.
→ Launched and structured Spark's creative and creative strategy offering, building the delivery process and team around it.
Organization
→ Owned all finance operations: accounting, budgeting, cash flow, and special transactions.
→ Translated strategy into OKRs, KPI dashboards and execution plans.
→ Applied Lean theories and rituals to transform the organization and improve NPS, eNPS.
→ Led cross-functional projects across sales, delivery and finance to support company growth.
→ Created a radically transparent people system to promote continuous improvement.
→ Structured hiring, roles and operational processes during scaling phases.
→ Owned talent density, directly managed top performers across all functions. Tools & tech
→ Built the company's internal operating system (CRM, ERP, financial workflows, delivery processes) and client reporting using Airtable and automations.
→ Implemented AI into core processes (data analysis, client meeting preparation, marketing planning, recruitment).
Expert Airtable Metabase Automatisation IA Recrutement Lean management
Effilab • SMBs Online advertising solution
Head of operations • ·
DIGITAL AND IT
January 2016 - January 2018 (2 years)
Paris, France
→ Structured workflows and teams to support 0 to 20K clients growth in a 2 years span.
→ Created operating workflows to onboard 1000 clients per month while preserving delivery.
→ Built financial and operational data tools and dashboards (VBA, SQL, Metabase).
→ Acted as product owner to define product roadmap in collaboration with the tech team.

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Bootcamp Full-Stack
Le Wagon
2019
Bootcamp Full-Stack
Master's Degree in Management
EMLYON Business School
2015
Master's Degree in Management

Check out Xavier's education

Xavier D.

COO / Operations / Process, Automation & AI

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