About Widad
Customer-oriented and tech minded consultant in Marketing Cloud. My previous experiences allowed me to hone my skills in Troubleshooting and resolving data-related issues. As a tech guru, I’d like to build effective solutions that help solve today’s Business Concerns in the Marketing industry.
=> Skill Highlights : Campaign Implementations, Email Studio, Automation Studio, Journey Builder & Content Builder, Data Extraction & Analysis Retail, QA, AMPscript, SQL, HTML
=> Industry Experience : Retail, Consultancy and Support, Financial Services, Services Implementation, Telecommunication
Arabic
Native or bilingual
English
Fluent
French
Fluent
Remote only
Primarily works remotely
Experience
- MOL groupSalesforce Marketing Cloud DevOpsJanuary 2023 - Today (3 years and 5 months)As a Salesforce Marketing Cloud Consultant, my tasks revolves around :- Loyalty Campaigns Setup : Loyalty Programs and BAU promotions.- Salesforce MC and CRM Testing.- improving MC processes ( Automation/Journeys/Emailing)- Development of the Salesforce Marketing Cloud Platform Industry :- Energy Sector, Retail. Technologies :- Salesforce Marketing Cloud- Salesforce CRM- Loyalty Management : Loyalty Cloud
- SalesforceMarketing Cloud Technical ConsultantNovember 2020 - November 2022 (2 years)- Marketing Cloud QA- Services Implementations- Validate technical design and solution- Provide technical consultation on Salesforce Marketing Cloud Studios and Builders.- Develop specialties in SFMC data management, scripting languages, API, and integrations.- Conduct solutions testing and validation- Execute advanced configuration activities per assigned work orders Industry Experience :- Retail- Consultancy and Support- Financial Services- Services Implementation- Telecommunication.
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Education
- Master's degree, Data Science & Big DataUniversidad Politécnica de Madrid2019Master's degree, Data Science & Big Data
- Diplôme d'ingénieur, Systèmes des télécommunications et Réseau / Networking and Telecommunications SystemsÉcole Nationale des Sciences Appliquées2019Diplôme d'ingénieur, Systèmes des télécommunications et Réseau / Networking and Telecommunications Systems
Certifications
- Marketing Cloud Customer Data Platform Accredited ProfessionalSalesforce2022
- Salesforce Certified Marketing Cloud DeveloperSalesforce2021