Description

I am a Administrative Professional with over 10 years of experience supporting teams in highly regulated and fast-paced environments in different quality mangement systems. I specialize in administrative management, documentation, and coordination, always ensuring accuracy, efficiency, and smooth communication.

✨ What I Do Best

Administrative Support

Documentation & Data Management: Maintaining databases, preparing reports, and ensuring records are accurate and up to date.

Project Assistance: Supporting cross-functional teams, tracking tasks and deadlines, and helping projects move forward efficiently.

Customer & Supplier management: Providing reliable support through clear, professional, and timely communication.

I thrive in remote work settings, where autonomy, organization, and attention to detail are key. My goal is to help businesses and professionals save time, stay organized, and focus on their priorities while I take care of the administrative details.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

EmboFlu–Medical device
Quality Engineer
PHARMACEUTICALS INDUSTRY
April 2025 - July 2025 (3 months)
Gland, VD, Switzerland
• Management and Administration of QC process, Responsible for the particles and microbiological monitoring of clean environments, recording, and reporting pest control.
• Management and Administration calibration and maintenance process, Supervise the preventive maintenance and calibration of production equipment/tools.
• Batch release: Ensure post-production batch release
• Quality Assurance Documentation and Training: Active contribution to the development of Quality Assurance SOPs, as well as the implementation of targeted training for relevant activities.
• Risk Analysis: Active participation on QC process risk analysis.
Quality Control QMS batch release Documentation technique Training
Merz Aesthetics, Anteis SA – Medical device
Quality Engineer
PHARMACEUTICALS INDUSTRY
April 2018 - July 2024 (6 years and 3 months)
Lonay, VD, Switzerland
• Management and Administration of complaints process, quality issue investigation, sample return inspection, documented complaints in database for trend tracking and analysis.
• Management and Administration change requests process in accordance with applicable procedures and standards.
• Performance Reporting and Analysis: Development of key performance indicators for activity tracking, contributing to informed and proactive decision-making.
• Audit and Regulatory Compliance: Preparation and support during audits and inspections, active participation in the internal audit program as a qualified auditor.
• Quality Assurance Documentation and Training: Active contribution to the development of Quality Assurance SOPs, as well as the implementation of targeted training for relevant activities.
• Post-Market Surveillance - Risk Analysis: PMS Participation, providing data from complaints management, change requests, and risk analysis processes.
Customer service, Complaints management Quality Management System, Administrative Support Training Reporting & Analysis QMS
MindMaze
Quality Engineer
MEDICAL
June 2016 - February 2018 (1 year and 8 months)
Lausanne, Switzerland
• Quality Assurance Documentation: Developing and updating of product/process documentation, validation reports, change requests, and quality records.
• Internal training on Quality System requirements (QMS).
• Audit and Regulatory Compliance: Conducting internal audits, Assisting with certification audits, and FDA inspections.
• Supplier complaints management: Developing control plans and managing supplier claims.
• Customer complaints management: Investigating and implementing actions plans.
• Management and tracking of CAPAs (Corrective and Preventive Actions).
QMS Training customer complaints Audit ISO 13485 CAPA Non-conformance