Description

Hey there! My name is Tuncay and I am a Web developer based in Nantes, France. While working as a Game support agent and moderator in forum and social media, I was always curious to learn coding. I started my study two years and I've graduated as a Web developer in France. Since I specialized in Front-end development, I am offering the services in client site development.

Languages

Turkish
Native or bilingual
English
Fluent
French
Conversational

Workplace preferences

Remote only

Primarily works remotely

TELUS International
Game Support Representative
TELECOMMUNICATIONS
November 2017 - June 2020 (2 years and 7 months)
Ensuring player satisfaction by responding to the player’s complaints and disputes.
Performing investigation and documentation of game exploits, bugs, and similarly other issues of the online gaming world.
Ensuring all players follow gaming rules and regulations.
Managing gaming operations and report game status to management on a daily basis.
Monitoring disturbances and imbalances during games and provide corrective solutions.
Modering in game forum.