About Thomas
Experts en solutions de virtualization VMware : vCenter, ESXi, vSAN (5.5-8.0), NSX, Tanzu, TKGi. Planification, accompagnement, troubleshooting et réalisation d'upgrade, design, analyse de performance et tuning.
French
Native or bilingual
English
Fluent
Can work on-site
Toulouse (up to 50km)
Experience
- VMwareSenior Technical Account ManagerSOFTWARE PUBLISHINGJuly 2022 - Today (3 years and 11 months)Villeneuve-Tolosane, FranceResponsible for managing key customer relationships and ensuring their success with VMware's vSphere, vSAN, NSX, and vRealize products. I acted as a trusted advisor, collaborating closely with customers to understand their business needs and provide technical guidance and best practices for their solutions. Additionally, I worked closely with internal teams at VMware to address and resolve any technical issues that arose, ensuring a high level of customer satisfaction.
- VMwareTechnical Account ManagerSOFTWARE PUBLISHINGApril 2020 - August 2022 (2 years and 4 months)FranceResponsible for managing key customer relationships and ensuring their success with VMware's vSphere, vSAN, NSX, and vRealize products. I acted as a trusted advisor, collaborating closely with customers to understand their business needs and provide technical guidance and best practices for their solutions. Additionally, I worked closely with internal teams at VMware to address and resolve any technical issues that arose, ensuring a high level of customer satisfaction.
- VMwareEscalation EngineerFebruary 2019 - April 2020 (1 year and 2 months)Cork, Co. Cork, IrelandHandle technical escalation with product and support expertise. Final support level point before reaching development team. Mentoring, training team and new hires.
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Education
- Responsable Ingénierie Systèmes et Réseaux, Ingénierie informatiqueCesi Enterprise2017Responsable Ingénierie Systèmes et Réseaux, Ingénierie informatique
- BTS Service Informatique aux Organisations, Solution d'Infrastructure Systèmes et RéseauxCFA - Commerce et Services Georges Brassens - Blagnac2015BTS Service Informatique aux Organisations, Solution d'Infrastructure Systèmes et Réseaux