About Thomas
French
Native or bilingual
English
Native or bilingual
German
Fluent
Experience
- Japan ExperienceChief Marketing OfficerTRAVEL AND TOURISMSeptember 2024 - Today (1 year and 9 months)Paris, FranceAchievements:
- Grew the Instagram account from 30k to 100K followers.
- Increased MQL volume by 200% and tour business revenue by 50%.
- Reduced acquisition costs by 40%.
- Marketing automation generated 1M€ revenue within 12 months of launch.
Leading a team of 5- Responsible for end-to-end marketing strategy (user and market research, brand positioning, channel mix, budget planning).
- Managing day-to-day marketing operations (analytics, paid media campaigns, social media, SEO, CRM, email, co-branding and partnerships).
- Launched marketing automation to optimise customer journeys across business verticals.
- Collaborated with sales to rebuild the lead generation playbook and reduce customer acquisition costs.
- Part of the board of directors, steering company strategy and defining the business plan.
- Various startupsInterim Head of GrowthTECHOctober 2022 - September 2024 (1 year and 11 months)Berne, SwitzerlandAchievements:
- Built up the Instagram account from 0 to 75K followers making it the primary organic acquisition channel.
- Doubled user activation rate from 20 to 40%.
- 10x monthly active users from 5,000 to 50,000.
- From 0 to 100K MRR within 10 months.
Leading a team of 5 brand and growth marketers- Hiring and retaining world-class marketing talent.
- Leading international expansion into new territories and go-to-market strategy.
- Defining brand identity, positioning, value propositions and ICPs.
- Launching and managing paid media campaigns (SEA, paid social) to acquire new users.
- Coordinating community events, partnerships, social media channels and creator marketing to build brand awareness.
- Setting up tracking and analytics to monitor product health, business growth and marketing metrics.
- Implementing marketing automation to upsell and cross-sell to existing users.
- Scaling the marketing organization (strategy, roadmap, budget, planning, tooling, structure, management and incentives).
- PatreonHead of MarketingTECHSeptember 2020 - October 2022 (2 years)Berlin, GermanyAchievements:
- 5x ARR from 5M to 25M USD in France and from 100M to 500M USD in EMEA.
- 3x monthly active users from 5,000 to 15,000 in France and from 50,000 to 150,000 in EMEA.
- 25-30% of ARR attributable to marketing and growth initiatives.
- Blended LTV/CAC ratio of 5.
From individual contributor to running a 10 person marketing team.- Led deployment of integrated marketing campaigns (brand building, paid media, CRM and lifecycle, social media, outbound and inbound marketing).
- Responsible for editorial, SEO and content strategy for the blog and marketing landing pages.
- Outbound: led customer acquisition campaigns. Generated high volumes of MQLs for the sales teams.
- Inbound: optimized the funnel by creating SEO optimized content to attract and retain users. Made improvements to the onboarding flows and lead nurturing email campaigns.
- Optimized and automated key moments in user lifecycle to increase retention, reduce churn and drive up LTV and ARPU.
- Responsible for events, partnerships and PR in French speaking regions.
- Defined marketing strategy and vision for the team (purpose, values, OKRs, roadmap, headcount, budget, career plans, compensation, performance reviews).
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Education
- MasterESCE2013Marketing