About Thomas
English
Native or bilingual
Spanish
Native or bilingual
French
Native or bilingual
Experience
- FraudBusterAccount Manager - TrilingualJanuary 2020 - January 2024 (4 years)Paris, FranceProject Manager for POCs. Portfolio of 20+ B2B customers including Orange Group Africa and Telecommunications Regulatory Authorities in several African countries. Opening of customer base in Latin America.
- Airplus - Lufthansa GroupTeam Manager - TrilingualJanuary 2018 - January 2019 (1 year)Madrid, SpainAt first as a Bilingual Customer Service Advisor (2018) then Manager (2019). People management, administration and recruitment. Monthly calibration with Customer Project Manager. Internal communications in Spanish (reports, team meetings, schedules).
- SelectraSales RepresentativeJanuary 2017 - January 2018 (1 year)Madrid, SpainGuiding each customer towards the best choice of gas and electricity supplier. From making contact to finalizing contracts.
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Education
- Bachelor's degree of Applied Foreign LanguagesUniversity Bordeaux III2016Bachelor's degree of Applied Foreign Languages
- Bachelor's InternshipBachelor's Internship
Certifications
- Adobe Premiere ProABF Studio2022