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Malt Strategy
Thiondi SyllaTS

Thiondi Sylla

Microsoft 365 Engineer | Support & Run (SCIM)

€500/day
Chilly-Mazarin, FR
8-15 years
Administration Microsoft 365
Microsoft Defender for Cloud
Microsoft Purview
Administration système
Gestion de projet

Average response time: 1 hour

About Thiondi

Ingénieur Microsoft 365 orienté support et exploitation (run), j’interviens sur des environnements utilisateurs et collaboratifs en contexte international.

Mon activité est centrée sur le support N2/N3, l’administration opérationnelle Microsoft 365, sécurité et conformité (MDO et PURVIEW).

Domaines d’intervention :
Support Microsoft 365 (N2 / N3)
Administration des utilisateurs et groupes
Intune (gestion des postes, conformité, déploiement)
SCIM MDO et PURVIEW
Résolution d’incidents et support escalade
Microsoft Defender for Office
Support environnement workplace / utilisateurs

Positionnement :

Je privilégie des missions de courte durée (1 à 4 mois), orientées :

support
run / maintien en conditions opérationnelles
traitement d’incidents
assistance technique utilisateurs

Objectif : assurer la continuité de service et la résolution rapide des incidents dans des environnements Microsoft 365.

Contexte:

Habitué à évoluer dans des environnements internationaux, avec des utilisateurs multi-sites et des contraintes de support opérationnel.
Digital and IT Services

  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Conversational

Can work on-site
Chilly-Mazarin (up to 50km)

Experience

  • Microsoft
    Microsoft 365 Engineer
    August 2025 - Today (10 months)
    Le Caire, Egypt
    • ● Provided advanced technical support across the Office 365 ecosystem (Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD).
    • ● Specialized in SCIM security and compliance engineering, ensuring identity lifecycle management, regulatory adherence, and secure integrations.
    • ● Delivered expertise in complex issue resolution, service optimization, and proactive enterprise support.
    • ● Ensured high availability, security, and compliance across cloud collaboration platforms.
    • ● Documented interventions and maintained operational continuity through detailed records.
    • ● Delivered bilingual support (EN/FR) with SLA-oriented performance.
    Administration Microsoft 365 SCIM Microsoft Purview
  • Visilab SA
    IT Field Technician
    August 2022 - September 2024 (2 years and 1 month)
    Geneva, Switzerland
    • ● Managed IT infrastructure for over 80 retail outlets across Switzerland, including desktops, servers, and networks.
    • ● Performed installation, maintenance, and proactive monitoring of systems and platforms.
    • ● Conducted on-site visits for preventive maintenance, incident resolution, and needs analysis.
    • ● Provided remote and in-person support to end-users, ensuring SLA compliance.
    • ● Documented interventions and maintained operational continuity through detailed records.
    • ● Collaborated on technical specifications for new store openings and system rollouts.
    • ● Contributed to strategic IT projects by offering technical insights and operational support.
  • NOVATIM - XEFI Grand
    Junior System & Network Administrator
    November 2021 - August 2022 (9 months)
    Paris, France
    • ● Administered Office 365, Azure Active Directory, and Microsoft Defender across multiple clients.
    • ● Led mailbox migration projects to Office 365, ensuring secure data transfer and minimal downtime.
    • ● Provided Level 2–3 technical support and troubleshooting for enterprise environments.
    • ● Managed firewall configurations with WatchGuard for client network security.
    • ● Participated in infrastructure upgrades and client onboarding.
Check out Thiondi's experience

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Education

  • Higher National Diploma in IT Services for Organizations
    Institut F2I
    2020
    Higher National Diploma in IT Services for Organizations
  • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
    2024
    Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)

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