About Thibault
Rédaction et traduction spécialisées pour l’hôtellerie, la restauration et le monde du vin, avec une expertise terrain au Japon et une attention particulière à l’adaptation culturelle pour le public japonais.
French
Native or bilingual
Japanese
Fluent
English
Fluent
Remote only
Primarily works remotely
Experience
- Global AgentsDirecteur adjoint restaurantHOSPITALITYAugust 2018 - Today (8 years)Otaru-shi, Hokkaido Prefecture, Japan**Gestion hôtelière & restauration**• Pilotage des opérations et du compte de résultat• Optimisation des plateformes de réservation et de la visibilité• Gestion des coûts, des stocks et du reporting• Élaboration et valorisation de cartes des vinsGestion de projets & événements• Conception et mise en œuvre de projets• Développement de partenariats B2B• Coordination des équipes et relations presseExpérience client• Accueil et suivi multilingue (français, japonais, anglais)• Création d’expériences clients sur mesure• Gestion des réclamations et amélioration continue du serviceCommunication & image de marque• Stratégie de contenu et storytelling• Développement et cohérence de l’identité de marque
- FMI GROUPEAssistant Director of Sales – International Freight & LogisticsIMPORT AND EXPORTJuly 2017 - December 2017 (5 months)Marseille, FranceKey Responsibilities:・Develop and present tailored multimodal shipping offers based on client requirements・Define with customers their specific needs, conditions, and applicable Incoterms・Design optimized transport routes, ensuring either the best transit time or the most cost-efficient solution・Negotiate with WCA agents, shipping lines, and other partners to secure optimal rates and conditions・Prepare and deliver competitive quotations through effective purchase negotiationScope of Operations:・Based at the Maghreb Hub, primarily managing shipments to and from Algeria・Handle international trade operations across EMEA and China・Support global companies exporting to Algeria (fashion, construction, and food sectors)Additional Responsibilities:・Conduct inside sales and client prospecting to expand market presence・Provide comprehensive support on customs clearance, EUR.1 certification, insurance, and documentation・Contribute to process improvement and commercial strategy development within a dynamic small-team environment
- Air France-KLMChief Information Security Office – Decision Support & Internal CommunicationMarch 2016 - September 2016 (6 months)Île-de-France, FranceKey Achievements:・Designed and developed a Decision Support System for an international group, improving strategic visibility and data-driven decision-making・Created and implemented an Internal Communication Plan, including media planning, flyers, video teasers, and corporate merchandise・Led the development of an intranet platform to centralize information and enhance internal collaboration・Oversaw content diffusion, reporting, and performance analysis to optimize communication efficiency・Monitored and promoted Information Security Awareness across the organization through tailored communication and tracking tools
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Education
- Fondamentaux du Marketing DigitalFondamentaux du Marketing Digital
- Master of Science (MSc)Aix-Marseille Graduate School of Management2017Master of Science (MSc)