About Sylvain
Chief Product Officer spécialisé dans la transformation d’organisations Produit et la création de valeur grâce à l'intelligence artificielle. 20 ans d’expérience à piloter des équipes Product/Design/Marketing/Tech de 5 à 120+ personnes.
Résultats clés : +15M€ d’ARR avec exit Sodexo (Glady), 100K clients acquis en 4 mois (E.Leclerc), +30% de ventes e-commerce au lancement mondial de chanel.com (CHANEL). Expert en Product-Led Growth, stratégie IA et Agile à l’échelle.
Expérience internationale (2 ans à New York).
Secteurs : SaaS B2B, SaaS B2C, E-commerce, Fintech, Marketplaces.
Chief Product Officer at the intersection of product management at scale and artificial intelligence. I build and ship AI products in production, backed by 20 years of measurable outcomes : +€15M ARR driving Sodexo acquisition (Glady), 100K customers in 4 months (E.Leclerc), +30% e-commerce revenue with global chanel.com launch (CHANEL).
Expert in Product-Led Growth, AI product strategy, and Agile at scale.
International experience (2 years in New York).
Industries: B2B SaaS, B2C SaaS, E-commerce, Fintech, Marketplaces.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Glady (glady.com)Chief Product OfficerSOFTWARE PUBLISHINGJune 2021 - September 2023 (2 years and 3 months)Paris, France
- +15M€ d’ARR généré via le rebranding Wedoogift → Glady, contribuant directement à l’acquisition par Sodexo. Direction d’une équipe de 50 personnes (PM, Design, Marketing), plateforme traitant 350M€/an de transactions, maintien d’un NPS exceptionnel de 4,7/5
- Équipe doublée en 12 mois (25 → 50) : recrutement de Head of PM, Head of Design, création des fonctions Product Marketing et Studio Design
- Pilotage du rebranding Wedoogift → Glady : nouvelle identité, repositionnement marché, migration de 5K clients sans churn, ouverture du self-serve Client
- Mise en place d’une organisation en squads autonomes (8 squads), cadre OKRs trimestriel et gouvernance produit, réduisant le time-to-market de 30%
- Unification des produits Wedoogift & Wedoofood en une plateforme unique multi-avantages, architecture produit devenue la base de Pluxee (Sodexo Benefits), glady.com refondu avec +30% de conversion
- KeringChief Product OfficerLUXURY GOODSOctober 2020 - June 2021 (8 months)Paris, FranceLed the worldwide digital platform of Kering (+1 M€/day revenue – ysl.com, balenciaga.com, alexandermcqueen.com, bottegaveneta.com): roadmap, build & run activities, etc.• Migrated balenciaga.com & bottegaveneta.com on the platform (from Yoox Net-a-Porter) • Implementation of a common & more agile way of working for this program: product team based organization for ~100 people including integrator, creative agency, web experts, etc.
- E.LeclercChief Product OfficerENERGY AND UTILITIESJune 2018 - June 2019 (1 year)Paris, France• Launched energies.leclerc - from 0 to +100k clients 3 months after the launch• Created & led the Digital Product Team (~50 people)• Partnered with the executive leadership team• Drove & delivered this new digital offer with all parties: creative agencies, consulting & tech firms• Worked closely with Business, Marketing, IT & Customer Service teams to create a global digital vision & roadmap, shared by everyone• Implemented a new - more agile – governance with a strong product culture: customer centricity, data-oriented, product-led growth, better delivery• Transfer of knowledge to internal teams
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Education
- Engineer's degree, ITEcole nationale supérieure d'Ingénieurs de Caen2006Engineer's degree, IT
- Master d'Administration des Entreprises, Strategy, Marketing, Economics, FinancesIAE FRANCE - Écoles Universitaires de Management2006Master d'Administration des Entreprises, Strategy, Marketing, Economics, Finances
Certifications
- AI for Product ManagementMind the Product2023