Stéphane Masson

- Specialized in system and network integration for multiple client organizations. - Designed, implemented, and maintained VMware ESX virtualization solutions. - Configured and managed Microsoft Windows Server environments. - Collaborated closely with client teams to deliver customized IT solutions aligned with business objectives. - Provided troubleshooting and resolution of complex system and network issues.

- Design, deploy, and maintain IT infrastructures to support critical business operations. - Manage and supervise system implementation projects, ensuring adherence to deadlines and budgets. - Optimize system performance by identifying and resolving bottlenecks, implementing automation solutions, and monitoring performance indicators. - Provide top-level technical support to resolve complex incidents and issues, ensuring continuous service availability. - Troubleshooting technical issues (level 3 support)

- Lead the design and implementation of comprehensive backup and recovery strategies to meet business continuity and regulatory compliance requirements. - Evaluate backup technologies and solutions, recommending and implementing improvements to enhance efficiency, reliability, and scalability. - Collaborate with cross-functional teams to assess data protection needs and develop tailored backup architectures to support diverse business operations. - Conduct regular testing and validation of backup systems and procedures to ensure data integrity and recoverability in the event of disasters or system failures (1500 machines, 2Po of data, 15+ sites including African countries)