About Soufiane
Operations and Expansion Generalist. Experienced in Launching and Expanding Food Delivery on-demand businesses in Africa. Led teams to achieve Best in Class Operations in 7+ Countries. Skills include Business Planning, P&L management, Hiring, Expansion, and Go-To-Market Strategy.
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- GlovoHead Of Operations AfricaAugust 2020 - Today (5 years and 10 months)Morocco- Spearhead Operations in Africa. (Morocco, Kenya, Ivory Coast)- Define Expansion Strategy and Lead new launches in Africa. (Uganda, Ghana, Nigeria, Tunisia)
- GlovoHead Of OperationsJuly 2019 - August 2020 (1 year and 1 month)Grand Casablanca, Morocco- Leading operations countrywide in Morocco (Best operations Worldwide in Glovo).- Coordinate the development of the operational strategy with HQ.- Leading 20+ people across 3 sub-departments.- Scaling team tasks and processes in order to support business growth.- Expanding operations into 10+ cities across Morocco.- Managing operational partnerships with third parties.- Led an outsourcing project of customer service.- Monitoring budget and forecast spend scenarios, study, and report unit profit & loss.
- GlovoOperations ManagerAugust 2018 - June 2019 (10 months)Grand Casablanca, Morocco- Launched operations from scratch in Morocco.- Built and led a team of 10+ people.- Defined country strategy and growth: Fleet acquisition and Supply growth, Competitive analysis, KPIs, City launch plan, and Logistics.
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Education
- Engineer's degree, Process EngineeringEcole Mohammadia d'Ingénieurs2017Engineer's degree, Process Engineering
- MPSI-MPCPGE Moulay Youssef2014MPSI-MP