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Malt Strategy
Soraya DouayaSD

Soraya Douaya

Supermalter

Strategy and operationnal consulting (PO/PMO)

€900/day
3 projects
Paris, FR
8-15 years

Average response time: 1 hour

About Soraya

Freelance Consultant in Digital and Organizational Projects – Manager
With 8 years of experience in the insurance sector, including 5 years in consulting firms, I have supported major industry players in their strategic transformation projects. My main areas of expertise include:
• Management consulting for Executive and Operational Management.
• Leading and managing high-stakes IT and business transformation programs (e.g., product scoping and design, project PMO management, writing functional specifications).
• Expert in communication, capable of driving change, establishing, and facilitating effective governance to ensure project success.

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • AXA
    Implementation of a Reinsurance Contract Management Tool (Salesforce- CLM Conga)
    CONSULTING AND AUDITS
    January 2022 - May 2024 (2 years and 5 months)
    Paris, France
    - Context: Acted as IT Project Manager / Product Owner (PO) for the implementation of a reinsurance contract management tool
    - Scope of Work:
     RFP and Vendor Selection: Drafted a detailed RFP, and ensured a rigorous, business-focused selection process aligned with company standards.
     Project Management: Organized user workshops, created training materials, coordinated stakeholder communication, and established governance and risk management structures for deployment and post-deployment phases.
     Data Migration: Ensured the successful migration of contractual data from the old system to the new tool.
     Change Management: Created training materials and documentation to support users and coordinated change management activities.
  • AXA
    Implementation of a regulatory SaaS tool for the Solvency II Pillar 3 Campaign
    CONSULTING AND AUDITS
    November 2021 - Today (4 years and 7 months)
    Paris, France

    - Context: Implemented a SaaS tool for insurance cession declarations and reporting generation as part of the Solvency II Pillar 3 campaign for EIOPA, covering over 50 countries and more than 600 users.
    - Scope of Work:
     RFP and Vendor Selection: Developed a comprehensive RFP for Solvency II Pillar 3 requirements, implemented following an in-depth analysis of the group's prerequisites to select a new vendor.
     Requirements Analysis: Evaluated regulatory requirements for Solvency II Pillar 3 declarations and identified necessary tool functionalities.
     Deployment Coordination: Planned and coordinated the tool's deployment with internal teams and external vendors, organized UATs, and managed the Go-live process.
     Tool Configuration: Configured the tool to meet specific needs for cession declarations and reportings generation (J1/ J2 reports …), ensuring compliance with Solvency II Pillar 3.
     Change Management: Developed a strategic change management plan to deploy the tool across 50 countries, organized and conducted training sessions, prepared training materials, and provided continuous post-deployment support to resolve issues and answer questions.
  • GROUPAMA
    RPA: Automation and Digitalization of Organizations
    CONSULTING AND AUDITS
    January 2020 - January 2021 (1 year)
    Paris, France
    - Context: Process automation within the Financial Department through robotics and the creation of an internal RPA competence center.

    - Scope of work:
     Processes involved: supplier management, budget tracking for all Group entities.
     Observed, analyzed, simplified, and modeled processes.
     Managed the project and coordinated various stakeholders: clients, consultants, RPA developers.
     Produced training materials to ensure internal knowledge transfer.
     Cross-functional and project management: Conducted workshops, produced weekly follow-up reports for management, escalated alerts
Check out Soraya's experience

Reviews

5,0

Out of 1 rating

S

Sofia

Head of Operations and Contracts - Vallourec Tubes (VT)

Several months project

-

Reviewed on 11/12/2025

Throughout her assignment (implementation of a CLM tool for the Legal team), Soraya demonstrated exceptional professionalism and pragmatic mindset, being capable of balancing technical requirements with practical solutions. She easily integrated with the Legal team, becoming very quickly a valuable team member. Her reliability was outstanding: she consistently met all deadlines and delivered high-quality work. She showed a proactive and hands-on approach, being also flexible when needed. Overall, Soraya exceeded our expectations and she was instrumental in achieving our objectives efficiently and effectively.

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Education

  • Master Grande Ecole
    Grenoble Ecole de Management
    2016

Skill set (11)

Gestion de projet
Conseil
Conduite du changement
Management d'équipe
Product Ownership
Gestion de projet IT
Project Management (PMO)
Salesforce
IT Strategy
IT Service Management
IT Project Management

Categories