About Sophie
I am a senior Travel & Expense expert with 10+ years of experience supporting CAC 40 and large international groups on the design, transformation and governance of Travel & Expense programs.
I advise executive teams on T&E strategy, cost optimization, governance models and technology enablement, in complex, multi-country environments where rigor, compliance and performance are critical.
Areas of expertise include:
- Travel & Expense strategy, policy design and enforcement
- T&E supplier strategy: selection, RFPs and negotiations
- Technology implementation and optimization (including SAP Concur)
- Expense management and process efficiency
- Executive reporting, data analysis and performance dashboards
- Change management and training at scale
I operate as a trusted external advisor, combining strategic vision with hands-on expertise to deliver decision-ready outcomes for Travel Manager, Finance, HR, Procurement and Executive Committees.
If you would like to discuss your T&E challenges or transformation initiatives, I would be pleased to connect.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Can work on-site
Paris (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Bordeaux (up to 50km), Toulouse (up to 50km)
Experience
- WHOConcur Change ManagerPUBLIC SECTORJuly 2025 - December 2025 (5 months)Lyon, FranceThe World Health Organization (WHO) is a United Nations agency dedicated to international public health.My responsibilities for this job:- Lead comprehensive change management to drive user adoption for Concur modules across all regions.- Coordinate stakeholder communication, training, and support plans to ensure a smooth rollout.
- ENGIEExpense Process ConsultantENERGY AND UTILITIESMarch 2025 - Today (1 year and 3 months)Lyon, FranceENGIE is a global group specializing in low-carbon energy and services. As a leader in the energy transition, ENGIE provides sustainable solutions in renewable energy, energy efficiency, and decarbonization services to businesses and communities around the world.My responsibilities for this job:- Lead change management activities to ensure smooth adoption across business units.- Oversee global Concur deployment, ensuring compliance and best practices.- Assess the integration of Artificial Intelligence in expense control and audit functions.- Define support levels and data-retention policies aligned with corporate standards.- Establish robust reporting frameworks and performance indicators.
- ACCORGlobal Process Owner T&EHOSPITALITYApril 2024 - June 2025 (1 year and 2 months)Lyon, FranceAccor is a world-leading hospitality group, offering unique experiences across a diverse portfolio of brands ranging from luxury to economy. With a presence in over 110 countries, Accor is known for its commitment to innovation, sustainability, and delivering exceptional guest experiences through its wide range of hotels, resorts, and residences.My responsibilities on this SAP Concur project:- Move local instances to one Accor Instance- Define and deploy the Global Core Model for Expense and Invoice modules- Define and deploy the Support Model and manage cutover actions to close local instances
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Education
- MBA International Travel ManagementESCAET2014
- Product ManagerHUBVISORY2021Design Thinking : Persona, Empathy map, Experience map Strategy : Analyse marché, Feature table Lean Startup : Elevator pitch, Lean Canvas, MVP Plan : Impact mapping, Story mapping, Roadmapping Agilité : SCRUM / Kanban / DevOps Growth : AARRR funnel