About Skander
Ouvert à des projets d'administration M365, cloud et cyber.
Longue expérience en IT Corporate dans plusieurs grands groupes.
Compétences principales en administration M365, admin systèmes, IAM et migration de données. Je possède également des compétences MacOS et MDM de niveau intermédiaire.
Je détiens des certifications Azure et diverses certifications cyber.
Efficace, sympathique, compétent, bilingue anglais.
French
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Groupe Ortec-Aix-en-Provence (13)Administrateur SystèmesMay 2025 - Today (1 year and 1 month)Hybrid role between junior Sysadmin and L3 last escalation for L2 Helpdesk.-M365 administration-Azure administration-Infrastructure projects (AAD tenant security audit, licenses management, datamigrations, etc ...)-Occasional unresolved Helpdesk tickets
- Groupe LVMH-ParisVIP Team Lead HelpdeskOctober 2024 - May 2025 (7 months)• Leading on-site VIP IT operations for executive macOS/iOS users• Managing L1/L2 escalations, ticket triage, and quality control & reporting of support delivery• Coordinating with infra & cyber teams on access control, compliance, and endpoint health• Driving proactive initiatives: asset lifecycle, user onboarding/offboarding, tool documentation• Tech lead for a small team and improving support workflows
- Four Seasons Hotel George V-Paris 8eVIP Helpdesk L1/L2September 2022 - October 2024 (2 years and 1 month)• Managed users via Active Directory & Azure AD, Intune MDM, and DHCP VLANs• Oversaw VOIP, mobile, and workstation deployments (lifecycle, imaging, asset tagging)• Monitored critical systems, server room access, and applied security patches• Implemented cyber hygiene measures (MFA, GRC awareness, endpoint coverage)• Provided bilingual support to VIP users across hotel operations and leadership teams• L2/L3 support: incident escalation, process documentation, internal knowledge base• Collaborated with cybersecurity teams on endpoint protection (EDR), PCI-DSS controls, patching & MFA
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Education
- BSc of Computer Science (AI/ML)University of London2020Computer Science (AI/ML Speciality)