Description

Je suis Skander, Technical Account Manager, +10 ans experience en gérant un portefeuille de clients stratégiques, +10M ARR, je suis le technical trusted advisor pour sécuriser les renouvellements des contrats SaaS avec des différents vendors proposants des technologies de gestion et d’optimisation des coûts de Cloud Computing AWS, GCP, Azure avec une forte expertise Kubernetes et DevOps.

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CAST AI
Senior Technical Account Manager
SOFTWARE PUBLISHING
December 2023 - Today (2 years and 6 months)
Miami, United States
Technical Leadership: As a technical account manager, I am the technical leader and trusted advisor for a strategic assigned customers. My customers reach out to me as the first point of escalation, and I am responsible for orchestrating resources to achieve my team’s shared goal of customer delight.

Technical Customer Onboarding: I lead the technical onboarding process for new customers, ensuring that all their k8s clusters are optimized. l am working closely with DevOps engineers and SREs.

Renewals: I own and drive the renewal process to closure in partnership with the account team. I believe that a successful renewal is a natural outcome of delivering continuous proactive value through regular check-ins.

FinOps Business Reviews: I am responsible for continuously showcasing the value of CAST AI through monthly and quarterly business reviews. I lead these discussions (remote and in-person) and highlight cost savings, automation, upcoming innovation and new products.
Kubernetes Réduction des coûts FinOps DevOps Terraform Amazon Web Services Google Cloud Plateform Microsoft Azure Cloud computing GKE EKS Software as a Service (SaaS) Négociation de contrat Grafana Prometheus Salesforce
IBM
Technical Account Manager
SOFTWARE PUBLISHING
May 2022 - November 2023 (1 year and 7 months)
Londres, United Kingdom
Occuper un poste de TAM dans l’équipe de Post Sales Turbonomic pour gérer un portefeuille clients EU.
Fournir de l’expertise pour une offre SaaS d’optimisation automatique des coûts sur le Cloud Public et Privé.

Accompagner les clients et implémenter de l’automatisation pour le rightsizing de leurs workloads Prod sur EC2 AWS, GCE, Azure VMs.

Déployer des use cases pour optimiser les performances des Applications Cloud natives déployées sur Kubernetes.
Pods Rightsizing
Pod Move
Node Selection
Cluster Hibernate
Cloud computing AWS EC2 Kubernetes Google Cloud Plateform Microsoft Azure PAAS Instana Observability
Software One
Cloud Sales Engineer
DIGITAL AND IT
November 2021 - April 2022 (6 months)
Paris, France