About Servan
Passionné de Data et Commercial Strategy , ma mission : faire parler les données
J'ai vécu à Moscou et à Istanbul auparavant, mais je suis maintenant installé à Paris.
J'ai de l'experience avec des Entreprises et des Startups françaises, russes et turques dans plusieurs secteurs.
Langues: anglais, français, turc, kurde
Mon expertise :
- Data pre-processing and collection: gather, cleanse, mapping, transform.
- Stratégie Analytics & mise en place de KPIs
- Dashboarding & Reporting (R, Tableau, Excel)
- Analyse de données (performance, comportement client, client acquisition, customer journey, engagement, rétention, performance, clients clusters/segments, Marketing performance, attribution & Contribution Modelling de toutes sortes de traffic, streamline processes)
- Optimisation de la conversion et des dépenses Marketing/Commerciales.
- Recommandations Business/Stratégie/UX / Acquisition.
- Création de dashboards et suivi KPIs afin de faire parler et surtout communiquer de maniere efficace et simple les données. (R, Tableau, Excel)
Turkish
Native or bilingual
French
Fluent
English
Fluent
Can work on-site
Paris 1er Arrondissement (up to 50km)
Experience
- Vodafone TurkeyDigital Marketing InternTELECOMMUNICATIONSSeptember 2018 - January 2019 (4 months)Istanbul, TürkiyeAnalyzed customer data on a daily basis, and reported them toidentify trends, generated actionable insights to improve digitalsales, eShop performance and overall user experience.Tracked projects & springs of the squad using JIRA.Determined the marketing campaigns of Vodafone eShopaccording to the customer data, managed A/B testing efforts.
- British Chamber of CommerceBusiness Analyst InternCONSULTING AND AUDITSNovember 2016 - August 2017 (9 months)Istanbul, TürkiyeImplemented and improved BCCT's customer data via Podio.Developed more user-friendly interface for CRM app.Consulted UK companies to help them penetrating into Turkish market.
- Google FranceChargé de collecte des données des stations de véhicules électriquesTRANSPORTATIONOctober 2019 - November 2019 (1 month)Paris, FranceChargé de collecte des données des stations de véhicules électriques
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Education
- Management Information Systems(MIS)Bogazici University2019Supply Chain Management, Decision Support Sys. for Business, Customer Relationship Management, Business Application Development, Micro/Macro Economics, Finance, Database Systems, Data Mining, Marketing, Object Oriented Modeling, Statistics etc.
- MIAGE (Information&Knowledge Systems Engineering)Université Paris I Panthéon Sorbonne2021Requirement engineering, Business Intelligence (BI), Knowledge Engineering, Model-driven engineering, Advanced Process Engineering, Process Mining, Enterprise Architecture, Constraint Reasoning, Cloud-Pervasive computing etc.