About Sébastien
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Portuguese
Basic
German
Basic
Experience
- Masaya ExperienceHotel General Manager - Hostel Masaya San Agustin (San Agustin, Colombia)HOSPITALITYJanuary 2020 - January 2022 (2 years and 1 month)San Agustín, Huila, Colombiawww.masaya-experience.com/san-agustin/
- Ranking: 9.1 on Booking.com (1.000+ review); 4.6 on Google (700+ reviews); 9,9 on Hostelworld; #2 on TripAdvisor..
- 28 rooms/116 beds, from private suites with jacuzzi to 6 beds dorms; Up to 35 staff on High Season
- Non lodging approx 50% of income, with a very strong focus on F&B: redesigning the whole Bar Experience to have the best bar/cocktail place in South Huila, re-orienting the restaurant to be in the top 3 of the city...
- Re-opening after the pandemic (Staff hiring & training...) & Adapting to a new form of Tourism (Biosecurity, private rooms instead of dorms, long stays...)
- Developpment & Adaptation: Designing specific offers to meet Local & Regional Market (SPA & Massages, new tours, decoration package, room service...); Positioning the hotel for Events (Miss Universe Colombia, San Pedro desfilé, Trails & MTB, Parties & Fiestas, Cultural Week...)
- Process Optimisation & Staff Empowerment: ERP Implementation (Odoo/ OpenBackOffice), Purchase Flow Redesign, Day to day Operational Optimization, Hiring & Training, Strong objectives settings...
- ASTEKCountry Manager / Managing Director Spain (Madrid, Spain)DIGITAL AND ITFebruary 2018 - November 2019 (1 year and 10 months)Madrid, SpainManaging Director/ Country Manager, Responsible of the Development of the Spanish Market• Relaunching the Iberian Branch of Astek, a multinational Consulting Company• Defining the development strategy and services offered, as well as setting and managing Revenue Forecast• Developing and maintaining client relationships at strategic level.• Staffing and managing the team, supervising the whole process from Recruitment to hirering of the consultants----- Astek Group is a French IT and Engineering company established in France in 1988, the group counted 3.5000+ employees in 13 countries in 2019. With a global turnover of 40 million USD, Astek's main clients are IT Services (Amadeus, Orange, Lufthansa, Air France...) and Engineering Experts (Airbus, Thales, Valeo...)
- Amadeus IT GroupHead of Product Management - Travel Intelligence/Distribution (Madrid, Spain)SOFTWARE PUBLISHINGJuly 2015 - December 2017 (2 years and 6 months)Madrid, SpainResponsible of Travel Intelligence's Distribution Portfolio worldwide (Big Data/ Business Intelligence tools).• 3.5 Mio Sales in 2016 (+60%).• Leading a team of International Product Managers, managing 8 products worldwide (from 3 products in 2015)• Responsible of the Business Intelligence Strategy for Agencies, Tourism Boards & Corporations• In charge of the Business Plan, Development, Industrialization, Launch and Performances of the Portfolio
- Agency Insight:
- Amadeus Agency Insight - Booking Analysis- Amadeus Agency Insight - Booking Benchmark- Amadeus Agency Insight - Search Analysis- Amadeus Agency Insight - Productivity Tracker- Amadeus Agency Insight - Revenue Tracking- Destination Management Insight:
- Amadeus Destination Management Insight - Waves- Amadeus Destination Management Insight - Navigator- Corporate Travel Insight
- Amadeus Corporate - Travel & Expense (cytric BI)- Amadeus Corporate Travel - Hotel Trusted Review (not launched)- Amadeus Corporate Travel - BI4C (not launched)
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Education
- Master of Business Administration (MBA)Audencia Nantes2007Master of Business Administration (MBA), European Business Management (EMP-MBA). Specialization: Marketing and Tourism Exchange program between 3 Business Schools : Bradford University; La Comercial/Deusto and Audencia (EMP/MBA)
- Bachelor of Arts (w/ Honours)Neoma Business School (ESC Reims)2003Specialization: Marketing, Tourism and Human Ressource, Exchange program between 2 Business Schools : Dublin City University and Reims Management School (CESEM Program)
Certifications
- Gestion de ProjetInterne